Arryl Bolden is a student at Cleveland State University pursuing a Bachelor's degree in Nonprofit Administration with an expected graduation date of December 2016. She has held several internships and jobs related to administration, research, and customer service. Her resume demonstrates leadership experience through various volunteer roles and extracurricular activities focused on community service.

1. ARRYL BOLDEN
15621 Maplewood Ave., Maple Heights OH, 44137
a.m.bolden8@csuohio.edu
(216) 548-8056
EDUCATION:
Cleveland State University, Cleveland, OH
Bachelor of Nonprofit Administration
Expected Graduation: December 2016
INTERNSHIP:
Freshman Advising (KeyBank Scholars Program) Aug. 2016- Dec. 2016
o Stand as primary author of the program’s newsletter that will be utilized to update students
about programming and support services
o Facilitate focus groups and input data to implement new programs for Cleveland Metropolitan
School districts graduates.
Advance Family Law, Cleveland OH May 2014- Aug 2014
Administrative Assistant
o Performed extensive detailed and complex research in groundbreaking case that led to
eventual acquittal of client.
o Instigated new process for responding to clients, resulting in letters being prepared more
quickly and increased client satisfaction by 16%.
VOLUNTEER & EXTRACURRICULAR ACTIVITIES:
Beyond Abuse Community Service - Intern 2010-2014
o Assisted program manager coordinate events for domestic violence victims
o Mastered substantive areas of the law as it applies to helping domestic and sexual assault
survivors.
Resident Hall Association- Student representative 2012-2013
o Represented students at residential hall meetings
o Assisted with coordination of residential activities for students
Delta Sigma Theta Inc. Teen Lift Program- Debutant participant 2011-2012
o Developed leadership skills and provided community service and assisted
with events
o Received the highest recognition and scholarship for best leadership skills
Congress Woman Marcia L. Fudge office- Volunteer 2011
o Learned importance of confidentiality by maintaining client records
o Completed administrative duties as assigned

2. ARRYL BOLDEN
Jewish Foundation- Expect Respect Participant 2009-2012
o Participated in skits at local high schools on abusive relationships
o Created brochures on educating high school students about teen dating violence
New Community Bible Fellowship- Leadership Program Participant 2009
o Performed various administrative duties in the church
o Volunteered to disburse clothes for the men’s homeless shelter
EMPLOYMENT:
Cleveland State University, Cleveland, OH May 2014-Present
Facilities Department
o Maintained strict housekeeping schedules which decreased absenteeism by 86%. Provided
professional service to all levels of staff and administration.
o Received honor by all guests serviced during the years 2014 and 2016.
Cleveland State University Call Center, Cleveland OH May 2013-May 2014
Lead Caller
o Recognized as "#1 Caller" (out of 20 reps in the department) in Fall 2015. Ranking was based on
accuracy, customer service, duration of calls and availability.
o Trained callers on appropriate and effective telephone practices
YMCA, Cleveland OH Sept. 2010-March 2013
Lifeguard and Swim Instructor
o Followed water safety regulations and instructed swimmers, tracked progress, and supervised
swimmer development.
o Communicated frequently with parents on swimmer progress.
Cleveland State University Bookstore, Cleveland OH Aug.- Sept. 2012
Cashier and Inventory Clerk, (one-month seasonal assignment)
o Assisted students with purchasing of proper text books for correct class schedule
o Assisted with stocking, merchandise display, and front counter appearance
Dollar General, South Euclid, OH
Cashier and Inventory Clerk, (summer semester only) June- Aug 2012
o Received and processed cash, credit, and check payments
o Completed, processed, and maintained applicable paperwork for cash drawer