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Understanding
Body Language
Lekha Sishta
Global Talent Strategist and Business Advisor
Agenda
 Components of Communication
 Types of non-verbal communication
 Each type
 Tips for Trainers/ Presenters/Teachers
 Next?
30-07-2021
Body language - Lekha Sishta
2
Communication
 Only 7% impact thru words,
 and yet we stress so much on
words, language and fluency.
 Yes, it does spell confidence,
but…
 Non-verbal is 93% of
communication
30-07-2021
Body language - Lekha Sishta
3
Types of
non-verbal
communication
30-07-2021
Body language - Lekha Sishta
4
Types of Non-verbal communication
Kinesics -
movement
Haptics -
touch
Vocalics -
voice
Proxemics -
space
Territoriality -
ownership
Chronemics
- time
Artefacts -
grooming and
envt
30-07-2021
Body language - Lekha Sishta
5
Kinesics - 1
1. Gestures
• Adaptors
o object–focused - playing with eraser, flipping paper, clicking pen tapping
o Self-focused – shaking legs, cracking knuckles, biting nails, scratching nose, twirling hair, coughs, clearing throat
• Emblem (signals) - he’s crazy, wait, hurry up, thumbs up, V sign {victory if palm outward (archer), palms inward (insult in Britain)}
• Illustrators – size and height, shape of object
2. Eye Contact (oculesics)
• ”Eyes are the windows to the soul” (place we think is exactly behind the eyes)
• Hungry eyes, drunk eyes, sleepy eyes, evil eyes, happy eyes, bedroom eyes
• Teacher looks at student directly – asks a question. Student – ostrich: head in sand.
• Pupil Dilation, Contraction (advertising survey with cues)
• Staring – Intimidate (stare them down)
• Look persuasively (coax to speak)
• Look away deliberately or while continuing to speak
• NLP - Visual, Kinaesthetic, Auditory, Digital
• Up to left – Honest, Up to right - Lies 30-07-2021
Body language - Lekha Sishta
6
Kinesics - 2
3. Head movements
• Head nod/shake – Hyd?
• Head up, Head down, Head tilt (submission –
expose the neck)
4. Postures
• Sitting, Standing, Lying down, Squatting, Kneeling
• Leaning back, leaning forward, sitting on edge of chair, lounging, straddling the chair
• Hands on hips: thumbs in front, thumbs behind, elbows akimbo, hands in pocket: thumbs in, fingers in.
5. Facial Expressions
• Pandemic times – Smiling with eyes above mask.
• Humorous story – smile, lift brows, light up eyes
• Serious data – furrowed brows, tighter mouth, slight head nod
• Facial expressions and content must match, else loss of credibility
30-07-2021
Body language - Lekha Sishta
7
30-07-2021
Body language - Lekha Sishta 8
Vocalics - Voice
9
Body language - Lekha Sishta 30-07-2021
Volume (Loudness - whisper)
Pitch (Rise and Fall - intensity of message)
Pace (Rate/speed)
Pause (Silence in between. Don’t shout over the audience - raise
your voice, and then go silent)
Resonance (Timbre - depth)
Intonation/ Modulation (monotone or musical, rhythmic)
ALL CAPS (in digital world = Shouting)
Accenting (She is my friend)
Substituting (uh huh = go on, I’m listening)
Haptics - Touch
10
Body language - Lekha Sishta 30-07-2021
Handshake – firm/limp; power crush, dominance, camera handshake
Inappropriate/appropriate (nurse, hairdresser, security pat-down)
Friends - arm on shoulder, thump on back
Hugs – children, friend, special friend, mother, co-worker
Shoulder to shoulder
Push with body
POSH issues – don’t touch students
Proxemics - space
 Breach of personal bubbles
 Higher chair, Stand over a person, Sit on desk
 Distance to reach the table
 Facing door
 Indians vs European
 In airplane, in theatre
 Students – in closer social zone (4-6 ft) – gain attention
30-07-2021
Body language - Lekha Sishta
11
Territoriality - ownership
12
 Dogs, other animals, even birds
 Chair – students usually fix a space after first few classes;
 Seat in faculty room
 Block a space with cloth in bus, laptop in library, cap on
sports bench
Body language - Lekha Sishta 30-07-2021
Chronemics - time
 Circadian rhythm, daily cycles of waking, sleeping, eating hours
• Class early morning – slower need to wake up, need to be energetic to wake students up
• Before lunch – need to be patient, yet build activities, mental
• After lunch – active – story-telling
 Length: When boring, class seems longer, shorter when interesting
 Future time-orientation – planning;
Past time-orientation – elders reminiscing
 Seasons : hot/cold/warm/rainy
 Age : older slower to hear and speak, Youth quicker;
 Culture: university vs institute; mindset of lifestyle
 Place: boardroom vs cafeteria; church vs playground
 Polychromic – multi-tasking, simultaneous;
Monochromic – single task, sequential
 Wait time: Politicians, actors- make others wait to increase importance;
Armed forces - punctual
30-07-2021
Body language - Lekha Sishta
13
Artefacts
14
 How you dress: clothes, colours, jewellery, watch - imagel status
 Arrange your room, seating of audience – classroom,
conference, casual round tables
 Choose your seat - on same side of decision-maker, between
screen and the person
 Online - Things around you, clean background, sounds, bombing,
clothes, (not top half alone)
 Your DP/ Avatar - represents your social image
Body language - Lekha Sishta 30-07-2021
12 points For Presenters /teachers - 1
- adapted from Simon Sinek’s Public speaking skills
 Be yourself – dress so you are comfortable but not so casual that you feel
uncomfortable in front of a select audience
 Prime yourself – turn nerves into excitement, “this is scary” to “this is fun”, same
body symptoms, fast breath, sweating, etc; Olympics athletes
 Greet at the door – be punctual, and calm the students on entry, small talk but firm
 Don’t talk right away - walk to the centre of dais, find your place, smile, scan the
room and then say hello.. Don’t start speaking when walking
 Show up to give, not to take - selfishness is a negative
 Impact – Steepling for confidence, open palms up, one hand. No pointing, power pose
30-07-2021
Body language - Lekha Sishta
15
12 points For Presenters /teachers - 2
- adapted from Simon Sinek’s Public speaking skills
 Eye Contact – don’t just pan one by one, full sentence with one person, pan,
then next sentence end on another, talk with them, not at them.
 Speak Slowly - they will wait for you, don’t worry!
 Ignore the naysayers - Focus on the ones nodding, make a few friends before
the session, positively engage, make the rebels class reps,
 Storytelling- Never tell a story without making a point, never make a point without
telling a story, People remember stories, how you made them feel
 Move into the audience - use remote presenter, control class, noisemakers’
personal bubble
 Say Thank you when you are done. If applause, stop, pan the room, smile, bow
and once again say thank you, and leave the dais. Don’t hang around.
30-07-2021
Body language - Lekha Sishta
16
Next:
 Learn about your audience
 What are they saying back to you?
 Look at their expressions, their dress, their stance..
 https://speakerhub.com/skillcamp/how-read-your-audience-10-seconds
 https://franchetti.com/reading-room-deliver-best-presentation/
 https://humancapitalonline.com/leadership/details/1109/read-your-audience-
well
 Above all, know when to stop!
30-07-2021
Body language - Lekha Sishta
17
Hope this helps you to continue to
not just fill the pail,
but light a fire within your students
All the best!
tekhahr@gmail.com
30-07-2021
Body language - Lekha Sishta 18

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Body Language for TeachersPresenters.pdf

  • 1. Understanding Body Language Lekha Sishta Global Talent Strategist and Business Advisor
  • 2. Agenda  Components of Communication  Types of non-verbal communication  Each type  Tips for Trainers/ Presenters/Teachers  Next? 30-07-2021 Body language - Lekha Sishta 2
  • 3. Communication  Only 7% impact thru words,  and yet we stress so much on words, language and fluency.  Yes, it does spell confidence, but…  Non-verbal is 93% of communication 30-07-2021 Body language - Lekha Sishta 3
  • 5. Types of Non-verbal communication Kinesics - movement Haptics - touch Vocalics - voice Proxemics - space Territoriality - ownership Chronemics - time Artefacts - grooming and envt 30-07-2021 Body language - Lekha Sishta 5
  • 6. Kinesics - 1 1. Gestures • Adaptors o object–focused - playing with eraser, flipping paper, clicking pen tapping o Self-focused – shaking legs, cracking knuckles, biting nails, scratching nose, twirling hair, coughs, clearing throat • Emblem (signals) - he’s crazy, wait, hurry up, thumbs up, V sign {victory if palm outward (archer), palms inward (insult in Britain)} • Illustrators – size and height, shape of object 2. Eye Contact (oculesics) • ”Eyes are the windows to the soul” (place we think is exactly behind the eyes) • Hungry eyes, drunk eyes, sleepy eyes, evil eyes, happy eyes, bedroom eyes • Teacher looks at student directly – asks a question. Student – ostrich: head in sand. • Pupil Dilation, Contraction (advertising survey with cues) • Staring – Intimidate (stare them down) • Look persuasively (coax to speak) • Look away deliberately or while continuing to speak • NLP - Visual, Kinaesthetic, Auditory, Digital • Up to left – Honest, Up to right - Lies 30-07-2021 Body language - Lekha Sishta 6
  • 7. Kinesics - 2 3. Head movements • Head nod/shake – Hyd? • Head up, Head down, Head tilt (submission – expose the neck) 4. Postures • Sitting, Standing, Lying down, Squatting, Kneeling • Leaning back, leaning forward, sitting on edge of chair, lounging, straddling the chair • Hands on hips: thumbs in front, thumbs behind, elbows akimbo, hands in pocket: thumbs in, fingers in. 5. Facial Expressions • Pandemic times – Smiling with eyes above mask. • Humorous story – smile, lift brows, light up eyes • Serious data – furrowed brows, tighter mouth, slight head nod • Facial expressions and content must match, else loss of credibility 30-07-2021 Body language - Lekha Sishta 7
  • 8. 30-07-2021 Body language - Lekha Sishta 8
  • 9. Vocalics - Voice 9 Body language - Lekha Sishta 30-07-2021 Volume (Loudness - whisper) Pitch (Rise and Fall - intensity of message) Pace (Rate/speed) Pause (Silence in between. Don’t shout over the audience - raise your voice, and then go silent) Resonance (Timbre - depth) Intonation/ Modulation (monotone or musical, rhythmic) ALL CAPS (in digital world = Shouting) Accenting (She is my friend) Substituting (uh huh = go on, I’m listening)
  • 10. Haptics - Touch 10 Body language - Lekha Sishta 30-07-2021 Handshake – firm/limp; power crush, dominance, camera handshake Inappropriate/appropriate (nurse, hairdresser, security pat-down) Friends - arm on shoulder, thump on back Hugs – children, friend, special friend, mother, co-worker Shoulder to shoulder Push with body POSH issues – don’t touch students
  • 11. Proxemics - space  Breach of personal bubbles  Higher chair, Stand over a person, Sit on desk  Distance to reach the table  Facing door  Indians vs European  In airplane, in theatre  Students – in closer social zone (4-6 ft) – gain attention 30-07-2021 Body language - Lekha Sishta 11
  • 12. Territoriality - ownership 12  Dogs, other animals, even birds  Chair – students usually fix a space after first few classes;  Seat in faculty room  Block a space with cloth in bus, laptop in library, cap on sports bench Body language - Lekha Sishta 30-07-2021
  • 13. Chronemics - time  Circadian rhythm, daily cycles of waking, sleeping, eating hours • Class early morning – slower need to wake up, need to be energetic to wake students up • Before lunch – need to be patient, yet build activities, mental • After lunch – active – story-telling  Length: When boring, class seems longer, shorter when interesting  Future time-orientation – planning; Past time-orientation – elders reminiscing  Seasons : hot/cold/warm/rainy  Age : older slower to hear and speak, Youth quicker;  Culture: university vs institute; mindset of lifestyle  Place: boardroom vs cafeteria; church vs playground  Polychromic – multi-tasking, simultaneous; Monochromic – single task, sequential  Wait time: Politicians, actors- make others wait to increase importance; Armed forces - punctual 30-07-2021 Body language - Lekha Sishta 13
  • 14. Artefacts 14  How you dress: clothes, colours, jewellery, watch - imagel status  Arrange your room, seating of audience – classroom, conference, casual round tables  Choose your seat - on same side of decision-maker, between screen and the person  Online - Things around you, clean background, sounds, bombing, clothes, (not top half alone)  Your DP/ Avatar - represents your social image Body language - Lekha Sishta 30-07-2021
  • 15. 12 points For Presenters /teachers - 1 - adapted from Simon Sinek’s Public speaking skills  Be yourself – dress so you are comfortable but not so casual that you feel uncomfortable in front of a select audience  Prime yourself – turn nerves into excitement, “this is scary” to “this is fun”, same body symptoms, fast breath, sweating, etc; Olympics athletes  Greet at the door – be punctual, and calm the students on entry, small talk but firm  Don’t talk right away - walk to the centre of dais, find your place, smile, scan the room and then say hello.. Don’t start speaking when walking  Show up to give, not to take - selfishness is a negative  Impact – Steepling for confidence, open palms up, one hand. No pointing, power pose 30-07-2021 Body language - Lekha Sishta 15
  • 16. 12 points For Presenters /teachers - 2 - adapted from Simon Sinek’s Public speaking skills  Eye Contact – don’t just pan one by one, full sentence with one person, pan, then next sentence end on another, talk with them, not at them.  Speak Slowly - they will wait for you, don’t worry!  Ignore the naysayers - Focus on the ones nodding, make a few friends before the session, positively engage, make the rebels class reps,  Storytelling- Never tell a story without making a point, never make a point without telling a story, People remember stories, how you made them feel  Move into the audience - use remote presenter, control class, noisemakers’ personal bubble  Say Thank you when you are done. If applause, stop, pan the room, smile, bow and once again say thank you, and leave the dais. Don’t hang around. 30-07-2021 Body language - Lekha Sishta 16
  • 17. Next:  Learn about your audience  What are they saying back to you?  Look at their expressions, their dress, their stance..  https://speakerhub.com/skillcamp/how-read-your-audience-10-seconds  https://franchetti.com/reading-room-deliver-best-presentation/  https://humancapitalonline.com/leadership/details/1109/read-your-audience- well  Above all, know when to stop! 30-07-2021 Body language - Lekha Sishta 17
  • 18. Hope this helps you to continue to not just fill the pail, but light a fire within your students All the best! tekhahr@gmail.com 30-07-2021 Body language - Lekha Sishta 18