1. Business
Management
Systems
the basic facts
A Business Management System are standards an organisation utilises to manage its processes or activities.
These standards help to ensure quality, environmental friendliness, safety and efficiency are achieved while
maintaining an economical cost.
Recognised management system standards provide a model to follow in setting up and operating a management
system. This model incorporates the features on which experts in the field have reached a consensus on as being
‘state of the art’.
The organisation responsible for recognised standards is International Organisation for Standardisation; known
globally as ISO. ISO management system standards make ‘state of the art’ practices available to organisations of
all sizes, in all sectors everywhere in the world.
All ISO standards have been designed to be compatible to aid organisations implement holistic business
management systems throughout all departments and worksites rather than isolated programs.
iso 9001 iso 14001 environmental iso 4801 occupational
Quality Management system Management system health & safety
Provides the framework to address An increasingly important issue with Promotes a safe and healthy working
risks and monitor and measure the mounting pressure for all businesses to environment by providing a framework
performance of the business. These minimise their individual impact. These for organisations to identify and
standards assist organisations improve standards address the delicate balance control its risks, reduce accidents, aid
customer satisfaction, staff motivation between profitablity and reducing legislative compliance and improve
and continuous improvement practices. environmental impact throughout a overall performance.
business’s entire operation.
Delivering Tangible Results

2. key benefits
To become efficient an organisation needs to manage
‘its way of doing things’ by systemising it. This means that
time, money and resources are utilised efficiently potentially Act
resulting in:
check en
Greater ability to secure international and local contracts;
o vem t
r
s Imp
Increased production quality and consistency resulting in
improved brand reputation;
Streamlined production and reduced waste;
DO
u ou
Engaged and empowered staff increasing team work Best
cohesion;
Practice
n
ti
Systems that support current and future goals; C on
Improved risk management; and
PLAN
Compliance with environment and safety regulations.
certification
Certification refers to the issuing of written assurance by an independent accredited third party that has audited the
management system and verified that it conforms to the requirements specified in the ISO standard. Certification
demonstrates to all stakeholders that industry respected practices are used.
The process of achieving and maintaining certification also helps to ensure that organisations are continually improving,
committed and motivated to the long term success of the relevant management system.
our expertise
Phalanx Consulting Group is experienced in all facets of design, implementation and training of Business Management
Systems. Our expert team has knowledge in a wide range of industries and products including manufacturing, automotive,
medical device compliance (including TGA registration), electronics and trades. Phalanx Management Systems Consultants are
also accredited Auditors who can assist clients with certification and systems maintenance.
Our savvy and client focused approach provides tactical systems solutions and training frameworks for superior business
integration; with recent client projects in OH&S receiving recognition and award from the Safety Institute of Australia (2009).
Contact Phalanx Consulting Group today to find out how we can assist your business assess its systems and certification needs.
is your business
operating at best
practice standards?
telephone 1300 731 245 email enquiry@phalanxgroup.com.au Website www.phalanxgroup.com.au