SlideShare a Scribd company logo
Corporate Social Responsibility 
Targeting socially aware young 
consumers 
Plate4Plate initiative
 Fashion company Pax Cult is a 
similar organization using 
philanthropy as part of their 
business model. Pax Cult 
donates 10 % of its profits to an 
organization of the customers’ 
choice, such as companies with 
a recycling program or 
sustainable products.
 Consumer attitudes: university students 
 Limited dining time: Zambrero as a 
‘Mexican Subway’, somewhere between 
casual dining and fast food 
 Health conscious: Zambrero is a natural fit 
 How can Zambrero deliver: Focus on social 
responsibility: Plate4Plate initiative since 
2011 to donate food to developing 
countries & the Emagine Foundation for IT 
centres in underdeveloped countries to 
attract university students
Situational effect on consumers 
University students late after 
class 
Quick dinner before a movie
Health conscious consumers 
Rise of the vegan
 Plate4Plate: influence on consumers
Tricomponent Attitude Model 
Cognitive component: 
consumers believe products and 
services provide certain attributes
Tricomponent Attitude Model 
Affective component: 
influence of emotions and 
feelings on product evaluation
Tricomponent Attitude Model 
Conative component: 
expressing the consumer’s 
intention to make a purchase
 Increasing number of competitors in 
Mexican quick-service market 
 Zambrero welcomes this, as it is making 
consumers more aware of the market and 
Zambrero itself 
 Maintaing competitive advantage

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Bma262 group presentation

  • 1.
  • 2. Corporate Social Responsibility Targeting socially aware young consumers Plate4Plate initiative
  • 3.  Fashion company Pax Cult is a similar organization using philanthropy as part of their business model. Pax Cult donates 10 % of its profits to an organization of the customers’ choice, such as companies with a recycling program or sustainable products.
  • 4.  Consumer attitudes: university students  Limited dining time: Zambrero as a ‘Mexican Subway’, somewhere between casual dining and fast food  Health conscious: Zambrero is a natural fit  How can Zambrero deliver: Focus on social responsibility: Plate4Plate initiative since 2011 to donate food to developing countries & the Emagine Foundation for IT centres in underdeveloped countries to attract university students
  • 5. Situational effect on consumers University students late after class Quick dinner before a movie
  • 6. Health conscious consumers Rise of the vegan
  • 8. Tricomponent Attitude Model Cognitive component: consumers believe products and services provide certain attributes
  • 9. Tricomponent Attitude Model Affective component: influence of emotions and feelings on product evaluation
  • 10. Tricomponent Attitude Model Conative component: expressing the consumer’s intention to make a purchase
  • 11.  Increasing number of competitors in Mexican quick-service market  Zambrero welcomes this, as it is making consumers more aware of the market and Zambrero itself  Maintaing competitive advantage