This document discusses how blockchain could impact retail businesses. It analyzes where trust is most needed in the retail value chain, such as logistics and supply chain optimization. Blockchain can expedite processes like bills of lading and provide product authenticity and provenance. This improves the customer experience through features like returns and recalls. Blockchain also enables surplus sales and dynamic settlement to optimize retail operations. The document recommends four starting points for adopting blockchain, including creating industry consortiums and adopting blockchain platforms and services.