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BLOCKCHAIN FOR BUSINESS
Abstract
Last years, we’ve heard about Blockchain as one of the most disruptive technologies.
Blockchain is everywhere, breaking news related to it are flourishing and almost all technology
main actors are developing or updating their solutions to harness Blockchain technology.
This is an Interview-Based article to Mr. Hicham QAISSI, professor of Business Intelligence and
Blockchain in the MBAi of IEN-UPM Business School, belonging to Polytechnical University of
Madrid, Spain. QAISSI will unveil this costly understanding world and give a great overview of
Blockchain technology since Business outlook.
With this Interview-based article you will learn what a businessman, entrepreneur or manager
should know about Blockchain, how would this new technology help them to bring their
business to higher level and how it is changing and rethinking value chains in many sectors.
Author: Hicham QAISSI.
Published: 8th
October, 2019.
6557 words. Reading time: 31 minutes.
Interviewer: Hicham, thank you to give us this opportunity to shed some light on this
confuse world. Please, bear in mind this interview if for non-technical managers, so in
order to give it a good acceptance I appreciate not deepen into technical concepts.
Hicham: The pleasure is mine. Thank you to give me this chance to share my thoughts
and stories with you and readers. I’ll try to give you a good and well-off overview without
immersing under the hood.
Question: Hicham, I’ve tried to find a simple definition of Blockchain that doesn’t
confuse and without enter into technical details, but trust me, with no much success.
Please, can you give us an abstract idea about what Blockchain is?
Answer: You are right, it seems that experts don’t want people of other sectors or
backgrounds to know what Blockchain is. Simply put, Blockchain is a new type of
database. It stores data in such a way backing it with some new special features that
endorse it with security, immutability and trust. This data is distributed and available in
a public ledger. New chunks of data are added to the ledger one by one like a stack and
each chunk is somehow related to the previous one. To add new chunk of data, all nodes
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in the network have to accept it, agree it haven’t been any change in the past and the
chain of data chunks haven’t been manipulated.
I say it in all interviews and classes, the best definition of Blockchain is the one Dan
Tapscott mentioned in his book “Blockchain Revolution” (ISBN 978-1101980149): “a
vast, global distributed ledger or database running on millions of devices and open to
anyone, where not just money, but anything of value: titles, deeds, identities, even votes
can be moved, stored and managed securely and privately. Trust is established through
mass collaboration and clever code rather than by powerful intermediaries like
governments and banks”.
_______________________________________________________________________
Question: Gee, let me see, all this hype is about a new type of database?
Answer: Saying that Blockchain in a new kind of database is the same than saying e-mail
technology is a new way to send letters. In the end, the main purpose is to send
information, but in a different way. In Blockchain, the same, the purpose is to store data
endorsing it with security, transparency and trust.
_______________________________________________________________________
Question: Ok, now, if I ask you how does the Blockchain work without going into
technical specifies, am I asking too much?
Answer: Blockchain could be explained from two perspectives, technical and abstract
(business perception) perspectives. Having into account this interview is for a Business
School, I imagine you are more interested in the first one.
Ledger in Blockchain. Source: Hicham QAISSI
As analogy, we can imagine the Blockchain as an accountant ledger, in each page,
operations are registered starting with the result of the previous page (as a chain). With
this mechanism, it’s easy to realise that the attempt to change a single operation in any
page, it also entails modifying all successive pages. And having into account the huge
number of distributed copies (one copy per each user in the net), trying to modify
transactions in a chain of blocks could be a titanic task, if not impossible.
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Now, we can allocate a person to manage this ledger, but in this case, we are having a
centralized and private database and, we could have a problem, this person or whoever
has access to the database can make any change in their benefit because they are the
only one having access to the database.
Solution: If this ledger is public and distributed, we are in an open network and each
node has access to the ledger, they can see each change in the ledger, add new
transactions and even check whether the sum is correct or not, and only the last version
could be considered as correct if it’s accepted by the majority of nodes. If these rules
are met, nobody could alter the historic transactions of the ledger and distribute it as a
new manipulated version because the majority of nodes won’t accept it. Each time a
node in the net tries to add a transaction or a set of them (bloc), it is notified to all nodes
to update their ledger. In case of involuntary error or malicious intention, the new
transaction will be rejected. This way, there is no centralized database and we have no
necessity of an institution to control the ledger, all members manage the same version
of ledger.
_______________________________________________________________________
Question: I’ve heard that Blockchain has many principals and without them it couldn’t
be considered a Blockchain, what are they?
Answer: To consider a system a Blockchain network, it must fulfil five principals:
 Distributed: across all the peers composing the network, Blockchain is
distributed and every node has a copy of the last ledger version. We have to be
aware of the difference among a centralized, decentralized and distributed
systems. Blockchain is absolutely distributed.
Centralized vs. Decentralized vs. Distributed architecture.
Source : https://diglife.com/decentralization/
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 Public: in public Blockchain like Bitcoin, the actors are hidden but everyone can
see the transactions. Nevertheless, we are seeing closed Blockchain networks
where transactions are only seen by the members of the network. One example
could be the Blockchain network set among a retail distributor and their
suppliers.
 Persistent: because of the consensus and the distributed principal, Blockchain
networks are persistent, can’t catch fire, damaged by water or misplaced.
 Timestamped: the dates and times of all transactions are stored in plain view.
 Immovable: all blocks of transactions added in the network couldn’t be removed
in a future.
If one of these 5 principals aren’t met, the network couldn’t be considered a Blockchain.
_______________________________________________________________________
Question: It seems that Blockchain has a short history, right?
Answer: Blockchain appearance is linked to Bitcoin. Blockchain was first mentioned in
2009 in Satoshi Nakamoto article and was coined years after. In 2013, while Bitcoin still
had many negative connotations around it, Blockchain became a respectable word
when it comes to technology. In 2014, Blockchain starts to be used separately from
cryptocurrency to reference distributed ledgers and databases. In 2015, Ethereum as
the first Blockchain network beyond cryptocurrencies was created and the concept of
Smart Contracts and Decentralized Applications (dApp) appears and Blockchain starts to
be open to every industry and since then, large companies, governments and start-ups
are immersed in adapting their systems and operations to the new hype.
_______________________________________________________________________
Question: If you have to convince a business man, entrepreneur or manager to harness
the benefits Blockchain Technology could bring to their business, what would you tell
them?
Answer: Blockchain would be worth and adds value only in case of storing and
protecting information of valuable assets. If that’s the case, go for it.
 Trust: Blockchain allows intermediaries to be removed while still maintaining
trust and security between people involved in the transaction.
 Security: Data entered into Blockchain is immutable. Every block of data on the
blockchain can be tracked back to the first genesis block. This fact creates an easy
way to follow audit trail of every transaction on the Blockchain. Altering an
existing transaction require controlling over 50% of the computers (the 51%
attack) on the network at the same time which is completely unfeasible. If this
occurs, it would be immediately spotted by other members.
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 Increased Transaction Speed: Transferring assets and property takes much less
time than the traditional way because of avoiding third parties such as banks,
notaries, government’s bureaucracy.
 Transparency: Changes to the ledger are visible and easily detectable to
everyone on the network, and the transactions can’t be altered or deleted once
entered into the Blockchain. This magic effect is unattainable with existing
databases with lack of transparency. The majority of the components connected
to the Blockchain must accept new transactions preventing transactions from
being hidden or manipulated.
 Removal of intermediaries and reduced costs: Maintaining ledgers or databases
is costly and often extremely manual process with many people involved in
checking the integrity of each ledger. By removing intermediaries involved in the
process of recording and manipulating assets, a distributed ledger allows parties
to transfer assets on one shared ledger, reducing the costs of maintaining
multiple ledgers.
 Decentralization: Blockchain are maintained on a single shared ledger instead of
multiple ledgers that are shared by multiple institutions. Centralized databases
are prone to hacking, data loss and corruption. Blockchain has no central
database that is a point of failure and manipulation. All the members (nodes) of
the network have the same copy the last ledger.
 Wide range of uses: Beyond financial sector, almost everything of value can be
recorded on the Blockchain: ownership, digital identity, copyright licence, etc.
Let’s develop this point later.
_______________________________________________________________________
Question: Almost everything in life has its advantages and drawbacks, being relatively a
new technology, I imagine it has its own downsides or weaknesses, what are they?
Answer: Of course, Blockchain has a range of limitations.
 Lack of privacy: Decentralized Blockchain systems lack privacy. The information
is not private and it’s readily accessible at any given moment to anyone using the
system. On the same path, many cryptocurrencies based on Blockchain are hold
by computers located in countries such as Russia and China where computer
crime is high and personal information could frequently used against people
living or traveling to those countries.
 Blockchain vs. GDPR (General Data Protection Regulation): As a resume of
recitals 65 (the right to erasure / be forgotten) and 66 (the right to rectification)
of GDPR: A data subject should have the right to have his or her personal data
no longer processed where the personal data are no longer necessary in
relation to the purposes for which they are collected or otherwise processed. If
the same subject data is stored into the Blockchain, it breaks the GDPR, because
once an information is stored into the Blockchain, there is no reverse. This fact
could be avoided inserting only the Hash code (digital fingerprint) of the
information piece instead of the information itself.
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 Regulation and integration: The government of Estonia is successfully testing
Blockchain based systems in government services, but Estonia has a population
of 1.5 million. There are cities in USA or China with more than 10 times this
population. While Blockchain based systems may work on a small scale, it’s not
as easy to integrate on the scale needed for governments with larger
populations.
 Risk of 51% attack: If someone were able to control over 50% of the computers
on a Blockchain network, they would control all transactions, even manipulate
already inserted blocks. This fact is known as 51% attack. The majority of
computers of the Blockchain networks are located in countries with a flawless
democracy and high crime rates, if those countries collaborated, they could for
sure take over the whole Blockchain network.
 No centralized control: Blockchain based systems are designed to replace third
party intermediaries, putting the responsibility and control back with the
individuals involved in transactions. With a traditional network and software, if
an organisation wants to make a change, they can do it only after approval of
relevant departments/managers within the organisation. This makes
decentralized networks risky for organisations to use.
 Lack of understanding of its core technology: Many managers are still sceptical
about Blockchain benefits because of the lack of real-world applications
feedback and the non-understanding of its core technology.
 Scalability issues: In Bitcoin, a block is added every 10 minutes, each block
contains around 2.000 transactions, that means Bitcoin is processing around
3,33 transactions a second, a ridiculous figure. In Ethereum, this number rises to
125 transactions/s, but it’s still pathetic. Visa has conducted tests with IBM
concluding the Visa network is capable of handling over 20.000 transactions a
second. Comparing both systems, Blockchain based systems are far away from
Visa network when it come to productivity.
 Unproven new technology: There is still a lack of real-world applications that are
currently in existence to prove the effectiveness of the technology. For sure, the
technology is new with a lot of potential, but we still have no real and strong
feedback about its use.
 Hype: A lot of writings about Blockchain are overrated or over-hyped, stating
that Blockchain will be the solution to all world’s problems, will disrupt
governments, eliminates banks, solve world poverty, etc. It’s easy to get caught
in the hype of a new technology. On the other hand, experts state the beginning
of the internet was somehow similar to Blockchain when it comes to hype, and
internet changed the world… I think Blockchain technology is just a new way of
storing and managing data. It isn’t the answer to all world’s troubles, so, please
let’s be sensible, don’t believe all the hype surrounding Blockchain.
 Reputation and Trust: There is still a lack of understanding about how the
Blockchain works along with a dull reputation from the connection with Bitcoin.
When it is each time more accepted as a legal payment method, terrorism and
computer crime bring Bitcoin back into the news reiterating that unfair link. A
not long past example is the computer networks at the National Health Service
in U.K. A computer virus locked the computers of the NHS, preventing them from
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being used and accessed unless a ransom was paid in Bitcoin. This way Bitcoin
was linked again to crime.
_______________________________________________________________________
Question: People think Blockchain is always tightly linked to Finance Industry, especially
cryptocurrencies, is that true?
Answer: Blockchain was born in a financial environment and financial services industry
is one of the first industries to accept and leverage the benefits of Blockchain. Today,
NASDAQ, Japan Exchange and Euronext have already developed their own Blockchain-
based systems. Visa, Citibank, Capital One and Santander have invested over $30 million
in Blockchain-based applications. Ripple (payment network that can be used to transfer
different currencies, commodities or anything of value) is based on Blockchain (15 of the
world’s top 50 banks are working with Ripple). In 2018, Bank of England announced they
will set up a dedicated R&D team to the Blockchain. But many other sectors are
harnessing Blockchain. Therefore, the response to your question is: many
cryptocurrencies like Bitcoin are Blockchain-based systems, but Blockchain isn’t
cryptocurrencies-based system. In other words, Blockchain is one the cornerstones of
cryptocurrencies, but not vice-versa.
Blockchain vs. Bitcoin. Source: Hicham QAISSI
_______________________________________________________________________
Question: Let’s talk about Blockchain and industries other than Finance, Blockchain is
everywhere, every day we have news about companies from various sectors leveraging
Blockchain’s potential, tell me 4 or 5 industries where Blockchain has had a good
acceptance and really brings a clear added value.
Answer:
It's somehow daring to say Blockchain is suitable or appropriate to all and every industry,
that’s because there are sectors where Blockchain doesn’t bring a real added value or
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simply because of a lack of research on Blockchain opportunities in this sector. To
mention a few, we can see real uses in Travel industry, Property, Healthcare and Medical
Records, Digital Voting, Identity Management, Academic Scores and Certificates,
Predictions and Gambling, Food Track, Civil Aviation, Insurance, Car Leasing and Rentals,
Cloud Storage, Loyalties, Supply Chains, etc. In essence, in sectors of valued assets.
_______________________________________________________________________
Question: What about the Smart Contracts and Decentralized Applications, what are
they and how are they related to Blockchain?
Answer: Decentralized Applications or simply dApps are small open source applications,
not controlled by one person or entity and run across a distributed Blockchain network
(for example Ethereum). dApps have no central server or entity controlling it. Even if
one computer on the network is hacked, it can’t make unauthorised changes to the
application as the majority of the network must agree to changes to be accepted. These
applications have the characteristic to be decentralized and peer-to-peer, this fact
allows to everyone create and distribute them with no necessity to approval or
validation of any company (i.e. Apple Store, Play Store, etc.).
On the other hand, Smart Contracts aren’t more than contracts written in machine code
and are executed in a Blockchain distributed ledger. They automatically verify, execute
and enforce the contract based on the terms written in the code. They can be partially
or fully self-executing. If the pre-set conditions are met, payments or value are
transferred based on the terms of the contract. Many consider them a virtual agreement
of transactions of services or assets which bring legal guarantee. The basic principle of
Smart Contracts is simply the famous algorithm “IF-THIS-THEN-THAT”.
Just like people and companies that reach agreements in natural language, and may or
may not take traditional contracts on paper, Smart Contracts replicate this same logic
automatically, in a distributed way, with less chance of disagreement and with more
reliable and solid results, since these are executed in a Blockchain (essential condition
so that we can speak of Smart Contract and not of simple computer program) and
conditions that trigger value transfer are meticulously coded.
As I’ve said, in a Smart Contract, there is no confusion when it comes to check the
conditions, for example, if the condition to trigger the transference of an assert is
transferring 10.000 euros from account A1 to account A2 on a specific day D, the fact to
transfer 5.000 euros two times or transfer 10.000 euros other day than day D or transfer
an amount greater than 10.000 euros, the condition won’t be met and the asset won’t
be transferred. Let’s say this is one of the advantages of Smart Contracts: there is no
room for confusion or fuzzy interpretation of events like in real contracts.
We could say the software of a vending machine is a very simple and rudimentary case
of Smart Contract (although it depends completely on the confidence that we will obtain
the product when introducing the currency). The machine is constantly listening to
possible events: selecting a staff or inserting coins. Once a staff is selected and coin is
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introduced, the first chunk of code to execute is checking whether the balance
(introduced coins sum) is greater or equal than the selected staff’s price, if so, the
machine delivers the staff. Once the staff is delivered, the last code chunk to execute is
checking whether the balance minus staff’s price is greater than zero, if so, the machine
returns the difference. It’s as simple as this, isn’t it?
_______________________________________________________________________
Question: How do Smart Contracts work?
Response: A series of inputs or values predefined by both parties are selected when
coding Smart Contracts. It is important that the code and the possible outputs fulfil the
requirements and expectations of the parties. Therefore, the logic of the contract must
strictly coincide with these. Once the Smart Contract is coded, it will spread on the
network and will be integrated into the Blockchain for execution. The Smart Contract
remains checking conditions to check whether they are met or not, if so, the outcomes
coded are executed (transferring assets). The Smart Contract parties remain
anonymous; however, the contract is public. They could have an expiration date.
Smart Contract lifecycle. Source: intellias.com
_______________________________________________________________________
Question: I can imagine the benefits of Smart Contracts regarding to traditional
contracts. What could you tell to people who still have doubts about Smart Contracts?
Response: Simply put, Smart Contracts are all advantages:
 More precision and less ambiguity: If a Smart Contract is well coded, it will be
executed with no errors nor time lose. There should be no further confusion
regarding its outcome, or possible ambiguous interpretations of such results, so
this makes Smart Contracts do not need litigation after their execution.
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 Get rid of trusted 3rd parties: Since the conditions of the contract are checked
automatically, with Smart Contract we get rid of third parties. An ordinary
contract always run along a third party; with the disadvantages this fact entails.
Traditional Contract vs. Smart Contract. Source: hackernoon.com
 Security: Provided by the Blockchain, it makes Smart Contracts safe from
possible losses, theft, destruction, manipulation, etc.
 Velocity: In this type of contracts there are no waiting times for validation or
verification by intermediaries, because simply there are no intermediaries.
Smart Contracts greatly reduce waiting times for revision, validation,
authentication and various bureaucracies
 Consistency: Since all the parties involved in the contract can be sure that all are
seeing the same activity and the same results at all times, thus eliminates the
uncertainty and associated risks in cost of possible inconsistencies in conditions
and outcomes.
 Traceability: We can check in which state a Smart Contract is and the progress
of the coded conditions.
 Accountability: Decentralization and immutability of the contracts (due to
Blockchain) are the strong points of these contracts and their growing popularity.
The parties involved in the operation can know at all times what state the
contract is in.
_______________________________________________________________________
Question: Well explained. But, do Smart Contracts have any downside?
Answer: I wouldn’t say downsides but limitations:
 Non spread Blockchain culture: Blockchain and Smarts Contracts are still on the
way to be well known and accepted.
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 Non access to external network: Smart Contracts couldn’t check external
information such as weather information, stock exchanges rates, flights delays,
elections results, etc. This is why it’s necessary to connect them with other
components called Oracles to obtain certain needed information to execute the
Smart Contract.
 Legal Issues: When parts aren’t in the same territory, legislations regarding
Smart Contracts could be different in each territory. This fact could add
ambiguousness when it comes to legal files. To avoid this possible issue, legal
experts suggest to add a clause in the same Smart Contract to define which
legislation is applicable in case of disagreements. Other fact affecting to this is
the platforms (Ethereum, Hyperledger, etc.) when Smart Contracts are located
and run have no known location.
 GDPR: Information inserted in Smart Contracts is immutable. This fact could
collide with recitals 65 (the right to erasure / be forgotten) and 66 (the right to
rectification) of the General Data Protection Regulation.
_______________________________________________________________________
Question: Which sectors leverage the advantages of Smart contracts or which ones use
the Smart Contract the more?
Answer: Microfinance, Micro-Insurance, Flight-delay insurance, Voting Systems,
Mortgage, Supply Chain, Real Estate Market, Healthcare Services, Insurance Claim,
among others.
_______________________________________________________________________
Question: Now, we have a large transversal vision of Blockchain and Smart Contracts,
could you tell me some real use case?
Answer: The net is full of use cases of Blockchain, many of them are provable cases and
many just speculations or pre-projects. I’ll show you some real noteworthy cases of use.
Use case 1. Agriculture: Decentralized insurance for farmers based on Smart Contracts
(Etherisc).
Coverage is set on a specific period, it could be monthly, fortnightly or on the whole
season (usually from September to May). The insured is covered from flood and drought.
On a specific day (agreed in the Smart Contract), the Smart Contract checks
precipitations and average temperature from a Weather Data provider such as a
recognised weather station or the National Institute of Meteorology (agreed in the
Smart Contract) to verify whether certain conditions are met or not. It generates a
report to be sent to the insured. In case of compensation, the Smart Contract triggers
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the payment of the compensation and the insured receives the money agreed in the
policy.
Agriculture Insurance based on Smart Contract (Etherisc). Source: medium.com
Use case 2. Civil Aviation: Flight delay insurance based on Smart Contract
AXA, the huge insurance company and perhaps the largest financial company in the
world, with total assets of one trillion dollars and an annual income of $ 6 billion, has
launched an insurance product based on Smart Contracts in the public Blockchain
Ethereum. The product is called Fizzy but it’s known as FlightDelay, whereby the insured
pays a small fee, then automatically receives compensation if the flight has a delay of
more than two hours. The automatic part is dealt by the Smart Contract through the
simple principle “IF-THIS-THEN-THAT”, while flight data is provided by third parties
(mainly IATA) and linked through different means with the Smart Contract. The fee to
pay depends on the aviation company punctuality index, season (flights are prone to
delays in Christmas and summer) and destinations, specially crowded ones.
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Flight Delay Insurance based on Smart Contract (AXA). Source: home.kpmg
Use case 3. Healthcare: Insurance based on Smart Contract
The patient buys the insurance with coverage, when there has been intervention or care
that is covered in one of the associated hospitals, he pays for it, executes the Smart
Contract for the return. The Smart Contract checks the information of the hospital
where the intervention took place and reimburses an amount based on the contracted
conditions. All patient medical records are inserted in the Blockchain and both hospitals
and patient can turn to it if necessary.
Robomed Network is a pioneer start-up in bringing Smart Contracts to healthcare
sphere. Smart Contract accomplishment secure the proper course of patient’s
treatment and reaches the effect desired.
Healthcare Insurance based on Smart Contract (Robomed). Source: bitcoinmagazine.com
Use case 4. Food track: Ambrosus
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Ambrosus. Food Track on Blockchain. Source: ethnews.com
Ambrosus is the fruit of blending 2 new technologies: Blockchain and IoT (Internet of
Things). It's based on tracking hardware: IoT chips and tracking doors, where a product
is automatically registered in the Blockchain network through all its value chain phases,
from the origin of raw material to the final product on shelves. This allows customers to
point their phone on their favourite cereal and find out where the ingredients come
from, if they are free of pesticides, if cold chain and storage temperature was always
correct, etc. Ambrosus assigns a digital identity to any physical or conceptual element in
the supply chain. According to their white paper “Ambrosus in 3 minutes…”, the assets
to be tracked could be individual pot of yogurt; a 6-pack of craft beer bottles; a pallet
filled with various cases of medicine; a truck; or a box filled with sensors. Every asset has
its unique and crypto-secured Ambrosus ID along with external universal codes such as
GLN or GS1. Ambrosus records and time-stamps any relevant information or event that
happens to one or multiple assets. Events always contain the following information
respecting the nomenclature 5W1H questions: WHAT (concerned assets), WHERE
(location of event), WHO (device/application/user that created the event), WHEN
(timestamp), WHY (business process step) and HOW (how event was developed). All this
information is inserted in the Blockchain.
Use case 5. Supply Chain: IBM and Maersk
To me, this use case is the most important of all shown in this Interview-based article.
Since the beginning of the shipping container in 1956 manual paper-based processes are
still common and the information about the containers and even goods inside is locked
away by bureaucratic issues in organizational silos. Today, 90% of goods in global trade
are carried by these shipping industries with the supply chain unhurried by the
complexity and sheer volume of point-to-point communications among involved actors:
transportation providers, freight forwarders, customs brokers, government's port and
ocean carriers.
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In a recent study by Maersk, shipping a simple container of flowers from Mombasa to
Rotterdam resulted in a stuck of nearly 200 communications. The same container needs
the intervention of three different agencies approving the export, six documents that
describe the origin chemical treatments quality of the product and customs duties.
IBM and Maersk have developed a distributed permission platform based on Blockchain
technology accessible by the supply chain ecosystem designed to exchange events data
and handle documents workflows. This solution creates a global tamper system for
digitizing trade workflow and tracking shipments end-to-end eliminating frictions
including point-to-point communication. Bureaucracy.
All these bureaucratic procedures are put into a Smart Contract that enforces an export
approval workflow between the three agencies. Every time an agency signs, the status
is updated for all to see simultaneously information about the inspection of the goods,
the ceiling of the refrigerated containers, the pick up by the trucker and the approval
from customs is communicated to source port allowing them to prepare for the
container. All actions related to documents and physical goods are captured and shared:
which documents were submitted, when and by whom, where the container is, who is
in possession, prevision of time arriving to destination port and so on.
IBM Blockchain for Maersk. Source: seatrade-maritime.com
Many could say, OK, why all this hype? this is absolutely feasible with an online
documentary manager solution. But, here the added value: the introduction of the
tiniest event with all its detail (what, where, when, who, why and how) in the Blockchain
and involved actors couldn't deny any action or delay caused by themselves.
For this industry, the Blockchain provides secure data exchange and a tamper proof
repository for these documents and shipping events. It helps enable unprecedented,
secure transparency across the global supply chain. This system significantly reduces
delays and fraud saving billions of dollars annually and according to the WTO, improves
16
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QAISSI to hicham.qaissi@gmail.com or cite the author.
inventory management, minimize courier costs, reduce drastically delays from
paperwork, reduces waste, identify issues faster, reduces barriers within the
International supply could increase worldwide GDP by almost 4% and total trade volume
by 15%.
Use case 6. Art work tracking: Artory
Nowadays, art works collectors are more sceptical and risk averse than in the past. With
over 60% fear of buying fakes, and more than half of those who want to get better
procedural information for a purchase, collectors want to buy with absolute confidence.
Artory’s Blockchain-based Registry tracks and records provenance for art works and
collectibles, leveraging the industry’s first object-oriented database. Artory Registry is
also a platform to connect dealers, auction houses and collectors to work together in a
secure environment guarantying their anonymity. Artory certificates art works to give
this industry actors the absolute security.
Art works auction organised by Artory. Source: nytimes.com
It registers art works metadata such as name of artwork, artist, date of creation,
sensitiveness, tracking all purchases (dates of purchase, owners, locations, etc.),
historical of concessions to art galleries (art gallery name, location, reputation, director
name, dates of concessions, contracts, carriage companies, etc.), repairs (what, who,
when (start and end dates). All these metadata are registered immutably on the
Blockchain. Today, Artory becomes a reference and many auction houses and collectors
require the Artory’s certificate document before accepting dealing with an art work.
Use case 7. Diamond Tracking: Everledger
17
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Everledger was born in 2015 and is quite similar to Artory. It tracks all the diamond
supply chain, since miners to downstream-retailers. In short, Everledger stores in the
Blockchain the journey of diamonds from mine to consumer and covers a complex
landscape of legal, regulatory financial, manufacturing and commercial practices.
Current supply chains have to rely on intermediaries every step of the way, from
government officials to lawyers, accounts, dealers and banks, and of course, this adds
time, cost and fraud. Diamond smuggling and fraud, along with consumers and retailers’
not much ethical practices can avert governments from collecting fair export taxes and,
this is where Blockchain technology comes in.
Everledger Blockchain-based diamond platform. Source: altoros.com
Blockchain has the potential to eliminate these bad praxes with transparent
transactions. The Blockchain ledger records every sequence of transactions from
beginning to end. Everledger maintains on the Blockchain an historical ledger of
diamonds movements and metadata such as origin, processes cutting, polishing, colour,
measurements, masters artisans, certification, ownership, GIA code (Gemmological
Institute of America) and diamond serial number among others. Blockchain is
irreversible, that’s why it’s ideal for recording the mining, refining and distribution of
one of the most valuable goods in the world. Blockchain can easily trace a diamond from
the mine to the hands of consumer with exceptional security and transparency.
Everledger has since encrypted the provenance of over 2.5 million diamonds in a short
three years.
Use case 8. Voting: Japan. Social voting based on Blockchain
In 2018, in the Kanto Region (Japan), a new online voting system that incorporates
Blockchain has been introduced to let citizens vote for different social project proposals
(not General Elections). It was the first experience in the world.
18
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QAISSI to hicham.qaissi@gmail.com or cite the author.
Blockchain-based voting system. Source: itsfoss.com
This voting system has many benefits: avoid and track fraud, a citizen can change their
vote until minutes before the deadline, and what is really amazing, a citizen can check
whether their vote had been taken into account in whole scrutiny. This is astonishing,
isn’t it?
Use case 9. Governments: EBP (European Blockchain Partnership)
Blockchain is a prominent opportunity for Europe and the member states to reconsider
their information systems, promotes user confidence and enhances the protection of
personal data, it helps creating new business opportunities and establishes new areas
of leadership, benefiting citizens, public services and companies and, why not, creating
appetizing content for R&D.
On April 10, 2018, 22 members of the European Union and Norway signed an agreement
called European Blockchain Partnership (EBP) in which they commit to cooperate in the
establishment of EBSI (European Blockchain Services Infrastructure), a common
infrastructure of the Euro zone based on Blockchain that would support the
development of social, economic and common policies applications. Months later, 5
more EU countries joined EBP.
As of the date of this interview (July 2019), the 28 countries members of the Euro zone,
together with Norway, have invested more than 80 million Euros to encourage and
accelerate the deployment of EBSI. It is expected that this investment would reach 300
million euros by the end of 2020.
19
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QAISSI to hicham.qaissi@gmail.com or cite the author.
EU Border Control based on Blockchain (Pseudo Project). Source: Hicham QAISSI
One of these projects is the border control within the Euro zone and Norway
guaranteeing maximum security and privacy. It is estimated that by the end of 2019, the
European Commission in collaboration with EBP, would initiate the first EBSI
developments aimed at the management of border control. This project comes to
overcome a deficiency/lack: the lack of a database distributed, immutable, transparent,
private and updated almost in real time containing traffic information of people with
the aim of combating trafficking in persons, drug trafficking, terrorism, money
laundering and weapons trafficking among others.
Use case 10. High education: certifying diplomas (Checkdiploma)
Checkdiploma is a French start-up specialised in securing and certifying diplomas
leveraging the power of Blockchain (Ethereum). Their project's purpose is to allow
universities from all over the world to certify the diplomas of their graduates through a
public Blockchain-based distributed database. It has a good acceptance in France and
Germany. Their platform serves three collectives:
 Universities: who will have an immutable, public and decentralized platform to
register issued diplomas.
 Graduates: who will easily prove the authenticity of their diplomas.
 Recruiters: who will check with a simple click whether a diploma is authentic or
not.
Checkdiploma start-up based on Blockchain. Source: checkdiploma.org
20
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QAISSI to hicham.qaissi@gmail.com or cite the author.
All the graduating diplomas are certified through a Smart Contract. PDF diploma Hash
(digital fingerprint) is calculated and added to the Smart Contract. When all diplomas
are published, the Smart Contract is closed and published on the public Ethereum.
Afterwards, the Smart Contract address and the diplomas list (Hashes) are listed on the
university website.
How to check if a diploma is authentic (Recruiters & Universities):
 Universities: Upload the PDF to CheckDiploma: Hash is calculated and checked
on all Smart Contract addresses
 Recruiters:
o Calculate employee’s PDF diploma Hash.
o Go to the university website, recover Smart Contract address (on an
Ethereum block explorer) and the graduating list id.
o Check if the list of Hashes contains the hash of the PDF.
_______________________________________________________________________
Question: It’s amazing what Blockchain brings to our lives. What’s the future of
Blockchain and what will we hear about this world the next years?
Answer: Well, many industries are developing Blockchain-based systems, others,
already work with it. Because of security issues, companies and governments are
welcoming Blockchain technology but in a centralized schema. Individuals programmers
and small-scale project welcome the distributed version. The World Economic Forum
anticipates that 10% of global GDP will be stored on the blockchain by 2025.
Distributed ledgers not based on Blockchain are emerging. In 2017, Japan gave its
blessing to Bitcoin. In 2018, Australia removed taxes on cryptocurrencies to attract
Fintech’s companies to do business in Australia. In the same year, ERP (European
Blockchain Partnership) was created with 28 members and Denmark. ERP creates the
EBSI (European Blockchain Services and Infrastructures). In 2018, Japan celebrates their
1st local social elections based on Blockchain.
Major banks around the globe are developing their own Blockchain to handle
transactions, exchanges among currencies. In 2020 Estonia will base its tax collection
and healthcare systems in Blockchain.
Nowadays, we can see the creation of Blockchain consortiums such as:
21
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QAISSI to hicham.qaissi@gmail.com or cite the author.
 Bankchain: A community of banks to explore, build and implement blockchain
solutions. Its origin was Primechain Technologies and it was formed in February
2017. BankChain has 37 members and 9 live projects (July 2019).
 Diamante Blockchain: A network offering members and clients a universal
platform based on Blockchain to make the diamond supply chain world reliable
and safe.
 GBBC (Global Blockchain Business Council): This Swiss-based non-profit
organisation was launched during the 2017 Annual World Economic Forum in
Davos, Switzerland, with innovative and research organisations from across 40
countries, its main aim is to give Blockchain a better understanding.
 Hashed Health: Is a global community for healthcare organizations, developers
and entrepreneurs to look for new ways and opportunities to leverage the
Blockchain potential in healthcare industry.
 ChinaLedger: A organisation that researches and develops methods to build
“Internet of Everything” applications for organisations in such a way that fulfil
China’s regulatory environment. According to Cisco and others, the is $15 trillion
worth by 2025.
 ISO: Non-governmental independent and international organization of 162
members. It brings new ideas and knowledge to help international Standards
that support innovation to Blockchain and other technologies.
 B3i: A Blockchain insurance industry initiative founded in 2016 as a coaction of
insurers and reinsurers. Its aim is to explore the potential of using Distributed
Ledger Technologies within the Insurance industry in pursuit of welfare of all
stakeholders in the value chain.
In conclusion, the world is still discovering the potential of Blockchain and new ways to
leverage it. A large number of experts concur in 3 essential points:
• Blockchain only provides added value to valuable assets.
• Blockchain-based systems won’t disrupt existing industries in the short time.
• Blockchain is not the answer to all humanity’s misfortunes.
22
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QAISSI to hicham.qaissi@gmail.com or cite the author.
References
[1] https://www.diamanteblockchain.com/consortium.html
[2] https://bitcoinwiki.co/china-joins-the-blockchain-race-with-chinaledger-alliance/
[3]https://medium.com/impact-insurance/the-potential-of-blockchain-from-flight-
delay-to-agriculture-insurance-eb774e8f8508
[4]https://www.trustnodes.com/2018/06/18/axa-launches-ethereum-smart-contract-
insurance-product-flight-delays
[5] https://tech.ambrosus.com/
[6] ibm.com/blockchain
[7]http://www.seatrade-maritime.com/news/europe/maersk-partners-with-ibm-on-
blockchain-solution-for-container-shipping.html
[8] https://itsfoss.com/japan-blockchain-voting/
[9] https://www.eublockchainforum.eu
[10] https://checkdiploma.org/works
[11] https://blog.blockport.io/what-is-a-distributed-ledger/
[12] https://bitcoinist.com/bitcoin-vs-ethereum/
[13] https://www.everledger.io/industry-applications
[14] Blockchain Revolution. Dan Tapscott. ISBN 978-1101980149.
[15] Blockchain. Ultimate guide to understanding Blockchain. Mark Gates. ISBN: 978-
1547090686.
[16] Blockchain: A Guide to Blockchain. Brendan Gallagher. ISBN: 978-1386321811.

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Blockchain for business. Interview-based article - October 2019. Polytechnic University of Madrid

  • 1. 1 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. BLOCKCHAIN FOR BUSINESS Abstract Last years, we’ve heard about Blockchain as one of the most disruptive technologies. Blockchain is everywhere, breaking news related to it are flourishing and almost all technology main actors are developing or updating their solutions to harness Blockchain technology. This is an Interview-Based article to Mr. Hicham QAISSI, professor of Business Intelligence and Blockchain in the MBAi of IEN-UPM Business School, belonging to Polytechnical University of Madrid, Spain. QAISSI will unveil this costly understanding world and give a great overview of Blockchain technology since Business outlook. With this Interview-based article you will learn what a businessman, entrepreneur or manager should know about Blockchain, how would this new technology help them to bring their business to higher level and how it is changing and rethinking value chains in many sectors. Author: Hicham QAISSI. Published: 8th October, 2019. 6557 words. Reading time: 31 minutes. Interviewer: Hicham, thank you to give us this opportunity to shed some light on this confuse world. Please, bear in mind this interview if for non-technical managers, so in order to give it a good acceptance I appreciate not deepen into technical concepts. Hicham: The pleasure is mine. Thank you to give me this chance to share my thoughts and stories with you and readers. I’ll try to give you a good and well-off overview without immersing under the hood. Question: Hicham, I’ve tried to find a simple definition of Blockchain that doesn’t confuse and without enter into technical details, but trust me, with no much success. Please, can you give us an abstract idea about what Blockchain is? Answer: You are right, it seems that experts don’t want people of other sectors or backgrounds to know what Blockchain is. Simply put, Blockchain is a new type of database. It stores data in such a way backing it with some new special features that endorse it with security, immutability and trust. This data is distributed and available in a public ledger. New chunks of data are added to the ledger one by one like a stack and each chunk is somehow related to the previous one. To add new chunk of data, all nodes
  • 2. 2 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. in the network have to accept it, agree it haven’t been any change in the past and the chain of data chunks haven’t been manipulated. I say it in all interviews and classes, the best definition of Blockchain is the one Dan Tapscott mentioned in his book “Blockchain Revolution” (ISBN 978-1101980149): “a vast, global distributed ledger or database running on millions of devices and open to anyone, where not just money, but anything of value: titles, deeds, identities, even votes can be moved, stored and managed securely and privately. Trust is established through mass collaboration and clever code rather than by powerful intermediaries like governments and banks”. _______________________________________________________________________ Question: Gee, let me see, all this hype is about a new type of database? Answer: Saying that Blockchain in a new kind of database is the same than saying e-mail technology is a new way to send letters. In the end, the main purpose is to send information, but in a different way. In Blockchain, the same, the purpose is to store data endorsing it with security, transparency and trust. _______________________________________________________________________ Question: Ok, now, if I ask you how does the Blockchain work without going into technical specifies, am I asking too much? Answer: Blockchain could be explained from two perspectives, technical and abstract (business perception) perspectives. Having into account this interview is for a Business School, I imagine you are more interested in the first one. Ledger in Blockchain. Source: Hicham QAISSI As analogy, we can imagine the Blockchain as an accountant ledger, in each page, operations are registered starting with the result of the previous page (as a chain). With this mechanism, it’s easy to realise that the attempt to change a single operation in any page, it also entails modifying all successive pages. And having into account the huge number of distributed copies (one copy per each user in the net), trying to modify transactions in a chain of blocks could be a titanic task, if not impossible.
  • 3. 3 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. Now, we can allocate a person to manage this ledger, but in this case, we are having a centralized and private database and, we could have a problem, this person or whoever has access to the database can make any change in their benefit because they are the only one having access to the database. Solution: If this ledger is public and distributed, we are in an open network and each node has access to the ledger, they can see each change in the ledger, add new transactions and even check whether the sum is correct or not, and only the last version could be considered as correct if it’s accepted by the majority of nodes. If these rules are met, nobody could alter the historic transactions of the ledger and distribute it as a new manipulated version because the majority of nodes won’t accept it. Each time a node in the net tries to add a transaction or a set of them (bloc), it is notified to all nodes to update their ledger. In case of involuntary error or malicious intention, the new transaction will be rejected. This way, there is no centralized database and we have no necessity of an institution to control the ledger, all members manage the same version of ledger. _______________________________________________________________________ Question: I’ve heard that Blockchain has many principals and without them it couldn’t be considered a Blockchain, what are they? Answer: To consider a system a Blockchain network, it must fulfil five principals:  Distributed: across all the peers composing the network, Blockchain is distributed and every node has a copy of the last ledger version. We have to be aware of the difference among a centralized, decentralized and distributed systems. Blockchain is absolutely distributed. Centralized vs. Decentralized vs. Distributed architecture. Source : https://diglife.com/decentralization/
  • 4. 4 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Public: in public Blockchain like Bitcoin, the actors are hidden but everyone can see the transactions. Nevertheless, we are seeing closed Blockchain networks where transactions are only seen by the members of the network. One example could be the Blockchain network set among a retail distributor and their suppliers.  Persistent: because of the consensus and the distributed principal, Blockchain networks are persistent, can’t catch fire, damaged by water or misplaced.  Timestamped: the dates and times of all transactions are stored in plain view.  Immovable: all blocks of transactions added in the network couldn’t be removed in a future. If one of these 5 principals aren’t met, the network couldn’t be considered a Blockchain. _______________________________________________________________________ Question: It seems that Blockchain has a short history, right? Answer: Blockchain appearance is linked to Bitcoin. Blockchain was first mentioned in 2009 in Satoshi Nakamoto article and was coined years after. In 2013, while Bitcoin still had many negative connotations around it, Blockchain became a respectable word when it comes to technology. In 2014, Blockchain starts to be used separately from cryptocurrency to reference distributed ledgers and databases. In 2015, Ethereum as the first Blockchain network beyond cryptocurrencies was created and the concept of Smart Contracts and Decentralized Applications (dApp) appears and Blockchain starts to be open to every industry and since then, large companies, governments and start-ups are immersed in adapting their systems and operations to the new hype. _______________________________________________________________________ Question: If you have to convince a business man, entrepreneur or manager to harness the benefits Blockchain Technology could bring to their business, what would you tell them? Answer: Blockchain would be worth and adds value only in case of storing and protecting information of valuable assets. If that’s the case, go for it.  Trust: Blockchain allows intermediaries to be removed while still maintaining trust and security between people involved in the transaction.  Security: Data entered into Blockchain is immutable. Every block of data on the blockchain can be tracked back to the first genesis block. This fact creates an easy way to follow audit trail of every transaction on the Blockchain. Altering an existing transaction require controlling over 50% of the computers (the 51% attack) on the network at the same time which is completely unfeasible. If this occurs, it would be immediately spotted by other members.
  • 5. 5 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Increased Transaction Speed: Transferring assets and property takes much less time than the traditional way because of avoiding third parties such as banks, notaries, government’s bureaucracy.  Transparency: Changes to the ledger are visible and easily detectable to everyone on the network, and the transactions can’t be altered or deleted once entered into the Blockchain. This magic effect is unattainable with existing databases with lack of transparency. The majority of the components connected to the Blockchain must accept new transactions preventing transactions from being hidden or manipulated.  Removal of intermediaries and reduced costs: Maintaining ledgers or databases is costly and often extremely manual process with many people involved in checking the integrity of each ledger. By removing intermediaries involved in the process of recording and manipulating assets, a distributed ledger allows parties to transfer assets on one shared ledger, reducing the costs of maintaining multiple ledgers.  Decentralization: Blockchain are maintained on a single shared ledger instead of multiple ledgers that are shared by multiple institutions. Centralized databases are prone to hacking, data loss and corruption. Blockchain has no central database that is a point of failure and manipulation. All the members (nodes) of the network have the same copy the last ledger.  Wide range of uses: Beyond financial sector, almost everything of value can be recorded on the Blockchain: ownership, digital identity, copyright licence, etc. Let’s develop this point later. _______________________________________________________________________ Question: Almost everything in life has its advantages and drawbacks, being relatively a new technology, I imagine it has its own downsides or weaknesses, what are they? Answer: Of course, Blockchain has a range of limitations.  Lack of privacy: Decentralized Blockchain systems lack privacy. The information is not private and it’s readily accessible at any given moment to anyone using the system. On the same path, many cryptocurrencies based on Blockchain are hold by computers located in countries such as Russia and China where computer crime is high and personal information could frequently used against people living or traveling to those countries.  Blockchain vs. GDPR (General Data Protection Regulation): As a resume of recitals 65 (the right to erasure / be forgotten) and 66 (the right to rectification) of GDPR: A data subject should have the right to have his or her personal data no longer processed where the personal data are no longer necessary in relation to the purposes for which they are collected or otherwise processed. If the same subject data is stored into the Blockchain, it breaks the GDPR, because once an information is stored into the Blockchain, there is no reverse. This fact could be avoided inserting only the Hash code (digital fingerprint) of the information piece instead of the information itself.
  • 6. 6 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Regulation and integration: The government of Estonia is successfully testing Blockchain based systems in government services, but Estonia has a population of 1.5 million. There are cities in USA or China with more than 10 times this population. While Blockchain based systems may work on a small scale, it’s not as easy to integrate on the scale needed for governments with larger populations.  Risk of 51% attack: If someone were able to control over 50% of the computers on a Blockchain network, they would control all transactions, even manipulate already inserted blocks. This fact is known as 51% attack. The majority of computers of the Blockchain networks are located in countries with a flawless democracy and high crime rates, if those countries collaborated, they could for sure take over the whole Blockchain network.  No centralized control: Blockchain based systems are designed to replace third party intermediaries, putting the responsibility and control back with the individuals involved in transactions. With a traditional network and software, if an organisation wants to make a change, they can do it only after approval of relevant departments/managers within the organisation. This makes decentralized networks risky for organisations to use.  Lack of understanding of its core technology: Many managers are still sceptical about Blockchain benefits because of the lack of real-world applications feedback and the non-understanding of its core technology.  Scalability issues: In Bitcoin, a block is added every 10 minutes, each block contains around 2.000 transactions, that means Bitcoin is processing around 3,33 transactions a second, a ridiculous figure. In Ethereum, this number rises to 125 transactions/s, but it’s still pathetic. Visa has conducted tests with IBM concluding the Visa network is capable of handling over 20.000 transactions a second. Comparing both systems, Blockchain based systems are far away from Visa network when it come to productivity.  Unproven new technology: There is still a lack of real-world applications that are currently in existence to prove the effectiveness of the technology. For sure, the technology is new with a lot of potential, but we still have no real and strong feedback about its use.  Hype: A lot of writings about Blockchain are overrated or over-hyped, stating that Blockchain will be the solution to all world’s problems, will disrupt governments, eliminates banks, solve world poverty, etc. It’s easy to get caught in the hype of a new technology. On the other hand, experts state the beginning of the internet was somehow similar to Blockchain when it comes to hype, and internet changed the world… I think Blockchain technology is just a new way of storing and managing data. It isn’t the answer to all world’s troubles, so, please let’s be sensible, don’t believe all the hype surrounding Blockchain.  Reputation and Trust: There is still a lack of understanding about how the Blockchain works along with a dull reputation from the connection with Bitcoin. When it is each time more accepted as a legal payment method, terrorism and computer crime bring Bitcoin back into the news reiterating that unfair link. A not long past example is the computer networks at the National Health Service in U.K. A computer virus locked the computers of the NHS, preventing them from
  • 7. 7 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. being used and accessed unless a ransom was paid in Bitcoin. This way Bitcoin was linked again to crime. _______________________________________________________________________ Question: People think Blockchain is always tightly linked to Finance Industry, especially cryptocurrencies, is that true? Answer: Blockchain was born in a financial environment and financial services industry is one of the first industries to accept and leverage the benefits of Blockchain. Today, NASDAQ, Japan Exchange and Euronext have already developed their own Blockchain- based systems. Visa, Citibank, Capital One and Santander have invested over $30 million in Blockchain-based applications. Ripple (payment network that can be used to transfer different currencies, commodities or anything of value) is based on Blockchain (15 of the world’s top 50 banks are working with Ripple). In 2018, Bank of England announced they will set up a dedicated R&D team to the Blockchain. But many other sectors are harnessing Blockchain. Therefore, the response to your question is: many cryptocurrencies like Bitcoin are Blockchain-based systems, but Blockchain isn’t cryptocurrencies-based system. In other words, Blockchain is one the cornerstones of cryptocurrencies, but not vice-versa. Blockchain vs. Bitcoin. Source: Hicham QAISSI _______________________________________________________________________ Question: Let’s talk about Blockchain and industries other than Finance, Blockchain is everywhere, every day we have news about companies from various sectors leveraging Blockchain’s potential, tell me 4 or 5 industries where Blockchain has had a good acceptance and really brings a clear added value. Answer: It's somehow daring to say Blockchain is suitable or appropriate to all and every industry, that’s because there are sectors where Blockchain doesn’t bring a real added value or
  • 8. 8 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. simply because of a lack of research on Blockchain opportunities in this sector. To mention a few, we can see real uses in Travel industry, Property, Healthcare and Medical Records, Digital Voting, Identity Management, Academic Scores and Certificates, Predictions and Gambling, Food Track, Civil Aviation, Insurance, Car Leasing and Rentals, Cloud Storage, Loyalties, Supply Chains, etc. In essence, in sectors of valued assets. _______________________________________________________________________ Question: What about the Smart Contracts and Decentralized Applications, what are they and how are they related to Blockchain? Answer: Decentralized Applications or simply dApps are small open source applications, not controlled by one person or entity and run across a distributed Blockchain network (for example Ethereum). dApps have no central server or entity controlling it. Even if one computer on the network is hacked, it can’t make unauthorised changes to the application as the majority of the network must agree to changes to be accepted. These applications have the characteristic to be decentralized and peer-to-peer, this fact allows to everyone create and distribute them with no necessity to approval or validation of any company (i.e. Apple Store, Play Store, etc.). On the other hand, Smart Contracts aren’t more than contracts written in machine code and are executed in a Blockchain distributed ledger. They automatically verify, execute and enforce the contract based on the terms written in the code. They can be partially or fully self-executing. If the pre-set conditions are met, payments or value are transferred based on the terms of the contract. Many consider them a virtual agreement of transactions of services or assets which bring legal guarantee. The basic principle of Smart Contracts is simply the famous algorithm “IF-THIS-THEN-THAT”. Just like people and companies that reach agreements in natural language, and may or may not take traditional contracts on paper, Smart Contracts replicate this same logic automatically, in a distributed way, with less chance of disagreement and with more reliable and solid results, since these are executed in a Blockchain (essential condition so that we can speak of Smart Contract and not of simple computer program) and conditions that trigger value transfer are meticulously coded. As I’ve said, in a Smart Contract, there is no confusion when it comes to check the conditions, for example, if the condition to trigger the transference of an assert is transferring 10.000 euros from account A1 to account A2 on a specific day D, the fact to transfer 5.000 euros two times or transfer 10.000 euros other day than day D or transfer an amount greater than 10.000 euros, the condition won’t be met and the asset won’t be transferred. Let’s say this is one of the advantages of Smart Contracts: there is no room for confusion or fuzzy interpretation of events like in real contracts. We could say the software of a vending machine is a very simple and rudimentary case of Smart Contract (although it depends completely on the confidence that we will obtain the product when introducing the currency). The machine is constantly listening to possible events: selecting a staff or inserting coins. Once a staff is selected and coin is
  • 9. 9 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. introduced, the first chunk of code to execute is checking whether the balance (introduced coins sum) is greater or equal than the selected staff’s price, if so, the machine delivers the staff. Once the staff is delivered, the last code chunk to execute is checking whether the balance minus staff’s price is greater than zero, if so, the machine returns the difference. It’s as simple as this, isn’t it? _______________________________________________________________________ Question: How do Smart Contracts work? Response: A series of inputs or values predefined by both parties are selected when coding Smart Contracts. It is important that the code and the possible outputs fulfil the requirements and expectations of the parties. Therefore, the logic of the contract must strictly coincide with these. Once the Smart Contract is coded, it will spread on the network and will be integrated into the Blockchain for execution. The Smart Contract remains checking conditions to check whether they are met or not, if so, the outcomes coded are executed (transferring assets). The Smart Contract parties remain anonymous; however, the contract is public. They could have an expiration date. Smart Contract lifecycle. Source: intellias.com _______________________________________________________________________ Question: I can imagine the benefits of Smart Contracts regarding to traditional contracts. What could you tell to people who still have doubts about Smart Contracts? Response: Simply put, Smart Contracts are all advantages:  More precision and less ambiguity: If a Smart Contract is well coded, it will be executed with no errors nor time lose. There should be no further confusion regarding its outcome, or possible ambiguous interpretations of such results, so this makes Smart Contracts do not need litigation after their execution.
  • 10. 10 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Get rid of trusted 3rd parties: Since the conditions of the contract are checked automatically, with Smart Contract we get rid of third parties. An ordinary contract always run along a third party; with the disadvantages this fact entails. Traditional Contract vs. Smart Contract. Source: hackernoon.com  Security: Provided by the Blockchain, it makes Smart Contracts safe from possible losses, theft, destruction, manipulation, etc.  Velocity: In this type of contracts there are no waiting times for validation or verification by intermediaries, because simply there are no intermediaries. Smart Contracts greatly reduce waiting times for revision, validation, authentication and various bureaucracies  Consistency: Since all the parties involved in the contract can be sure that all are seeing the same activity and the same results at all times, thus eliminates the uncertainty and associated risks in cost of possible inconsistencies in conditions and outcomes.  Traceability: We can check in which state a Smart Contract is and the progress of the coded conditions.  Accountability: Decentralization and immutability of the contracts (due to Blockchain) are the strong points of these contracts and their growing popularity. The parties involved in the operation can know at all times what state the contract is in. _______________________________________________________________________ Question: Well explained. But, do Smart Contracts have any downside? Answer: I wouldn’t say downsides but limitations:  Non spread Blockchain culture: Blockchain and Smarts Contracts are still on the way to be well known and accepted.
  • 11. 11 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Non access to external network: Smart Contracts couldn’t check external information such as weather information, stock exchanges rates, flights delays, elections results, etc. This is why it’s necessary to connect them with other components called Oracles to obtain certain needed information to execute the Smart Contract.  Legal Issues: When parts aren’t in the same territory, legislations regarding Smart Contracts could be different in each territory. This fact could add ambiguousness when it comes to legal files. To avoid this possible issue, legal experts suggest to add a clause in the same Smart Contract to define which legislation is applicable in case of disagreements. Other fact affecting to this is the platforms (Ethereum, Hyperledger, etc.) when Smart Contracts are located and run have no known location.  GDPR: Information inserted in Smart Contracts is immutable. This fact could collide with recitals 65 (the right to erasure / be forgotten) and 66 (the right to rectification) of the General Data Protection Regulation. _______________________________________________________________________ Question: Which sectors leverage the advantages of Smart contracts or which ones use the Smart Contract the more? Answer: Microfinance, Micro-Insurance, Flight-delay insurance, Voting Systems, Mortgage, Supply Chain, Real Estate Market, Healthcare Services, Insurance Claim, among others. _______________________________________________________________________ Question: Now, we have a large transversal vision of Blockchain and Smart Contracts, could you tell me some real use case? Answer: The net is full of use cases of Blockchain, many of them are provable cases and many just speculations or pre-projects. I’ll show you some real noteworthy cases of use. Use case 1. Agriculture: Decentralized insurance for farmers based on Smart Contracts (Etherisc). Coverage is set on a specific period, it could be monthly, fortnightly or on the whole season (usually from September to May). The insured is covered from flood and drought. On a specific day (agreed in the Smart Contract), the Smart Contract checks precipitations and average temperature from a Weather Data provider such as a recognised weather station or the National Institute of Meteorology (agreed in the Smart Contract) to verify whether certain conditions are met or not. It generates a report to be sent to the insured. In case of compensation, the Smart Contract triggers
  • 12. 12 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. the payment of the compensation and the insured receives the money agreed in the policy. Agriculture Insurance based on Smart Contract (Etherisc). Source: medium.com Use case 2. Civil Aviation: Flight delay insurance based on Smart Contract AXA, the huge insurance company and perhaps the largest financial company in the world, with total assets of one trillion dollars and an annual income of $ 6 billion, has launched an insurance product based on Smart Contracts in the public Blockchain Ethereum. The product is called Fizzy but it’s known as FlightDelay, whereby the insured pays a small fee, then automatically receives compensation if the flight has a delay of more than two hours. The automatic part is dealt by the Smart Contract through the simple principle “IF-THIS-THEN-THAT”, while flight data is provided by third parties (mainly IATA) and linked through different means with the Smart Contract. The fee to pay depends on the aviation company punctuality index, season (flights are prone to delays in Christmas and summer) and destinations, specially crowded ones.
  • 13. 13 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. Flight Delay Insurance based on Smart Contract (AXA). Source: home.kpmg Use case 3. Healthcare: Insurance based on Smart Contract The patient buys the insurance with coverage, when there has been intervention or care that is covered in one of the associated hospitals, he pays for it, executes the Smart Contract for the return. The Smart Contract checks the information of the hospital where the intervention took place and reimburses an amount based on the contracted conditions. All patient medical records are inserted in the Blockchain and both hospitals and patient can turn to it if necessary. Robomed Network is a pioneer start-up in bringing Smart Contracts to healthcare sphere. Smart Contract accomplishment secure the proper course of patient’s treatment and reaches the effect desired. Healthcare Insurance based on Smart Contract (Robomed). Source: bitcoinmagazine.com Use case 4. Food track: Ambrosus
  • 14. 14 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. Ambrosus. Food Track on Blockchain. Source: ethnews.com Ambrosus is the fruit of blending 2 new technologies: Blockchain and IoT (Internet of Things). It's based on tracking hardware: IoT chips and tracking doors, where a product is automatically registered in the Blockchain network through all its value chain phases, from the origin of raw material to the final product on shelves. This allows customers to point their phone on their favourite cereal and find out where the ingredients come from, if they are free of pesticides, if cold chain and storage temperature was always correct, etc. Ambrosus assigns a digital identity to any physical or conceptual element in the supply chain. According to their white paper “Ambrosus in 3 minutes…”, the assets to be tracked could be individual pot of yogurt; a 6-pack of craft beer bottles; a pallet filled with various cases of medicine; a truck; or a box filled with sensors. Every asset has its unique and crypto-secured Ambrosus ID along with external universal codes such as GLN or GS1. Ambrosus records and time-stamps any relevant information or event that happens to one or multiple assets. Events always contain the following information respecting the nomenclature 5W1H questions: WHAT (concerned assets), WHERE (location of event), WHO (device/application/user that created the event), WHEN (timestamp), WHY (business process step) and HOW (how event was developed). All this information is inserted in the Blockchain. Use case 5. Supply Chain: IBM and Maersk To me, this use case is the most important of all shown in this Interview-based article. Since the beginning of the shipping container in 1956 manual paper-based processes are still common and the information about the containers and even goods inside is locked away by bureaucratic issues in organizational silos. Today, 90% of goods in global trade are carried by these shipping industries with the supply chain unhurried by the complexity and sheer volume of point-to-point communications among involved actors: transportation providers, freight forwarders, customs brokers, government's port and ocean carriers.
  • 15. 15 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. In a recent study by Maersk, shipping a simple container of flowers from Mombasa to Rotterdam resulted in a stuck of nearly 200 communications. The same container needs the intervention of three different agencies approving the export, six documents that describe the origin chemical treatments quality of the product and customs duties. IBM and Maersk have developed a distributed permission platform based on Blockchain technology accessible by the supply chain ecosystem designed to exchange events data and handle documents workflows. This solution creates a global tamper system for digitizing trade workflow and tracking shipments end-to-end eliminating frictions including point-to-point communication. Bureaucracy. All these bureaucratic procedures are put into a Smart Contract that enforces an export approval workflow between the three agencies. Every time an agency signs, the status is updated for all to see simultaneously information about the inspection of the goods, the ceiling of the refrigerated containers, the pick up by the trucker and the approval from customs is communicated to source port allowing them to prepare for the container. All actions related to documents and physical goods are captured and shared: which documents were submitted, when and by whom, where the container is, who is in possession, prevision of time arriving to destination port and so on. IBM Blockchain for Maersk. Source: seatrade-maritime.com Many could say, OK, why all this hype? this is absolutely feasible with an online documentary manager solution. But, here the added value: the introduction of the tiniest event with all its detail (what, where, when, who, why and how) in the Blockchain and involved actors couldn't deny any action or delay caused by themselves. For this industry, the Blockchain provides secure data exchange and a tamper proof repository for these documents and shipping events. It helps enable unprecedented, secure transparency across the global supply chain. This system significantly reduces delays and fraud saving billions of dollars annually and according to the WTO, improves
  • 16. 16 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. inventory management, minimize courier costs, reduce drastically delays from paperwork, reduces waste, identify issues faster, reduces barriers within the International supply could increase worldwide GDP by almost 4% and total trade volume by 15%. Use case 6. Art work tracking: Artory Nowadays, art works collectors are more sceptical and risk averse than in the past. With over 60% fear of buying fakes, and more than half of those who want to get better procedural information for a purchase, collectors want to buy with absolute confidence. Artory’s Blockchain-based Registry tracks and records provenance for art works and collectibles, leveraging the industry’s first object-oriented database. Artory Registry is also a platform to connect dealers, auction houses and collectors to work together in a secure environment guarantying their anonymity. Artory certificates art works to give this industry actors the absolute security. Art works auction organised by Artory. Source: nytimes.com It registers art works metadata such as name of artwork, artist, date of creation, sensitiveness, tracking all purchases (dates of purchase, owners, locations, etc.), historical of concessions to art galleries (art gallery name, location, reputation, director name, dates of concessions, contracts, carriage companies, etc.), repairs (what, who, when (start and end dates). All these metadata are registered immutably on the Blockchain. Today, Artory becomes a reference and many auction houses and collectors require the Artory’s certificate document before accepting dealing with an art work. Use case 7. Diamond Tracking: Everledger
  • 17. 17 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. Everledger was born in 2015 and is quite similar to Artory. It tracks all the diamond supply chain, since miners to downstream-retailers. In short, Everledger stores in the Blockchain the journey of diamonds from mine to consumer and covers a complex landscape of legal, regulatory financial, manufacturing and commercial practices. Current supply chains have to rely on intermediaries every step of the way, from government officials to lawyers, accounts, dealers and banks, and of course, this adds time, cost and fraud. Diamond smuggling and fraud, along with consumers and retailers’ not much ethical practices can avert governments from collecting fair export taxes and, this is where Blockchain technology comes in. Everledger Blockchain-based diamond platform. Source: altoros.com Blockchain has the potential to eliminate these bad praxes with transparent transactions. The Blockchain ledger records every sequence of transactions from beginning to end. Everledger maintains on the Blockchain an historical ledger of diamonds movements and metadata such as origin, processes cutting, polishing, colour, measurements, masters artisans, certification, ownership, GIA code (Gemmological Institute of America) and diamond serial number among others. Blockchain is irreversible, that’s why it’s ideal for recording the mining, refining and distribution of one of the most valuable goods in the world. Blockchain can easily trace a diamond from the mine to the hands of consumer with exceptional security and transparency. Everledger has since encrypted the provenance of over 2.5 million diamonds in a short three years. Use case 8. Voting: Japan. Social voting based on Blockchain In 2018, in the Kanto Region (Japan), a new online voting system that incorporates Blockchain has been introduced to let citizens vote for different social project proposals (not General Elections). It was the first experience in the world.
  • 18. 18 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. Blockchain-based voting system. Source: itsfoss.com This voting system has many benefits: avoid and track fraud, a citizen can change their vote until minutes before the deadline, and what is really amazing, a citizen can check whether their vote had been taken into account in whole scrutiny. This is astonishing, isn’t it? Use case 9. Governments: EBP (European Blockchain Partnership) Blockchain is a prominent opportunity for Europe and the member states to reconsider their information systems, promotes user confidence and enhances the protection of personal data, it helps creating new business opportunities and establishes new areas of leadership, benefiting citizens, public services and companies and, why not, creating appetizing content for R&D. On April 10, 2018, 22 members of the European Union and Norway signed an agreement called European Blockchain Partnership (EBP) in which they commit to cooperate in the establishment of EBSI (European Blockchain Services Infrastructure), a common infrastructure of the Euro zone based on Blockchain that would support the development of social, economic and common policies applications. Months later, 5 more EU countries joined EBP. As of the date of this interview (July 2019), the 28 countries members of the Euro zone, together with Norway, have invested more than 80 million Euros to encourage and accelerate the deployment of EBSI. It is expected that this investment would reach 300 million euros by the end of 2020.
  • 19. 19 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. EU Border Control based on Blockchain (Pseudo Project). Source: Hicham QAISSI One of these projects is the border control within the Euro zone and Norway guaranteeing maximum security and privacy. It is estimated that by the end of 2019, the European Commission in collaboration with EBP, would initiate the first EBSI developments aimed at the management of border control. This project comes to overcome a deficiency/lack: the lack of a database distributed, immutable, transparent, private and updated almost in real time containing traffic information of people with the aim of combating trafficking in persons, drug trafficking, terrorism, money laundering and weapons trafficking among others. Use case 10. High education: certifying diplomas (Checkdiploma) Checkdiploma is a French start-up specialised in securing and certifying diplomas leveraging the power of Blockchain (Ethereum). Their project's purpose is to allow universities from all over the world to certify the diplomas of their graduates through a public Blockchain-based distributed database. It has a good acceptance in France and Germany. Their platform serves three collectives:  Universities: who will have an immutable, public and decentralized platform to register issued diplomas.  Graduates: who will easily prove the authenticity of their diplomas.  Recruiters: who will check with a simple click whether a diploma is authentic or not. Checkdiploma start-up based on Blockchain. Source: checkdiploma.org
  • 20. 20 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. All the graduating diplomas are certified through a Smart Contract. PDF diploma Hash (digital fingerprint) is calculated and added to the Smart Contract. When all diplomas are published, the Smart Contract is closed and published on the public Ethereum. Afterwards, the Smart Contract address and the diplomas list (Hashes) are listed on the university website. How to check if a diploma is authentic (Recruiters & Universities):  Universities: Upload the PDF to CheckDiploma: Hash is calculated and checked on all Smart Contract addresses  Recruiters: o Calculate employee’s PDF diploma Hash. o Go to the university website, recover Smart Contract address (on an Ethereum block explorer) and the graduating list id. o Check if the list of Hashes contains the hash of the PDF. _______________________________________________________________________ Question: It’s amazing what Blockchain brings to our lives. What’s the future of Blockchain and what will we hear about this world the next years? Answer: Well, many industries are developing Blockchain-based systems, others, already work with it. Because of security issues, companies and governments are welcoming Blockchain technology but in a centralized schema. Individuals programmers and small-scale project welcome the distributed version. The World Economic Forum anticipates that 10% of global GDP will be stored on the blockchain by 2025. Distributed ledgers not based on Blockchain are emerging. In 2017, Japan gave its blessing to Bitcoin. In 2018, Australia removed taxes on cryptocurrencies to attract Fintech’s companies to do business in Australia. In the same year, ERP (European Blockchain Partnership) was created with 28 members and Denmark. ERP creates the EBSI (European Blockchain Services and Infrastructures). In 2018, Japan celebrates their 1st local social elections based on Blockchain. Major banks around the globe are developing their own Blockchain to handle transactions, exchanges among currencies. In 2020 Estonia will base its tax collection and healthcare systems in Blockchain. Nowadays, we can see the creation of Blockchain consortiums such as:
  • 21. 21 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author.  Bankchain: A community of banks to explore, build and implement blockchain solutions. Its origin was Primechain Technologies and it was formed in February 2017. BankChain has 37 members and 9 live projects (July 2019).  Diamante Blockchain: A network offering members and clients a universal platform based on Blockchain to make the diamond supply chain world reliable and safe.  GBBC (Global Blockchain Business Council): This Swiss-based non-profit organisation was launched during the 2017 Annual World Economic Forum in Davos, Switzerland, with innovative and research organisations from across 40 countries, its main aim is to give Blockchain a better understanding.  Hashed Health: Is a global community for healthcare organizations, developers and entrepreneurs to look for new ways and opportunities to leverage the Blockchain potential in healthcare industry.  ChinaLedger: A organisation that researches and develops methods to build “Internet of Everything” applications for organisations in such a way that fulfil China’s regulatory environment. According to Cisco and others, the is $15 trillion worth by 2025.  ISO: Non-governmental independent and international organization of 162 members. It brings new ideas and knowledge to help international Standards that support innovation to Blockchain and other technologies.  B3i: A Blockchain insurance industry initiative founded in 2016 as a coaction of insurers and reinsurers. Its aim is to explore the potential of using Distributed Ledger Technologies within the Insurance industry in pursuit of welfare of all stakeholders in the value chain. In conclusion, the world is still discovering the potential of Blockchain and new ways to leverage it. A large number of experts concur in 3 essential points: • Blockchain only provides added value to valuable assets. • Blockchain-based systems won’t disrupt existing industries in the short time. • Blockchain is not the answer to all humanity’s misfortunes.
  • 22. 22 This is a copyrighted material for academic purposes. Please, to re-use it, ask for an authorization emailing Hicham QAISSI to hicham.qaissi@gmail.com or cite the author. References [1] https://www.diamanteblockchain.com/consortium.html [2] https://bitcoinwiki.co/china-joins-the-blockchain-race-with-chinaledger-alliance/ [3]https://medium.com/impact-insurance/the-potential-of-blockchain-from-flight- delay-to-agriculture-insurance-eb774e8f8508 [4]https://www.trustnodes.com/2018/06/18/axa-launches-ethereum-smart-contract- insurance-product-flight-delays [5] https://tech.ambrosus.com/ [6] ibm.com/blockchain [7]http://www.seatrade-maritime.com/news/europe/maersk-partners-with-ibm-on- blockchain-solution-for-container-shipping.html [8] https://itsfoss.com/japan-blockchain-voting/ [9] https://www.eublockchainforum.eu [10] https://checkdiploma.org/works [11] https://blog.blockport.io/what-is-a-distributed-ledger/ [12] https://bitcoinist.com/bitcoin-vs-ethereum/ [13] https://www.everledger.io/industry-applications [14] Blockchain Revolution. Dan Tapscott. ISBN 978-1101980149. [15] Blockchain. Ultimate guide to understanding Blockchain. Mark Gates. ISBN: 978- 1547090686. [16] Blockchain: A Guide to Blockchain. Brendan Gallagher. ISBN: 978-1386321811.