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Creating a Twitter Strategy - Twitter Training 201 Katt Stearns
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Strategic use of Twitter in Local Government: A Northern Ireland StudyUlster University
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Template Twitter Strategy for Government DepartmentsBreaking news
Strategy for corporate use of Twitter by Government Departments and other public sector organisations (potentially adaptable to private sctor Twitterers too). By Neil Williams, Department for Business, Universities and Skills. Includes information on how to use Twitter, objectives for a corporate Twitter channel, how to measure and evaluate return on your investment, Twitter risks and mitigation, how to promote your Twitter account, and best practice for producing effective Twitter content.
Creating a Twitter Strategy - Twitter Training 201 Katt Stearns
There is a lot of uncertainty with how to use Twitter and show an ROI for your business. This presentation covers the questions you need to ask before you ever send your first tweet. We also look at some case studies of other organizations that use Twitter as part of their strategy and how they do it.
Strategic use of Twitter in Local Government: A Northern Ireland StudyUlster University
This paper presents the results of a survey of Twitter usage in Northern Ireland’s twenty-six councils. The data was gathered in Summer 2012. The research questions were developed from a review of the literature on use of social media by government and focused on the role of social media as a communication channel to local government, examining the dialogue between government and citizen and the sentiment of such dialogue. The results show significant heterogeneity in Twitter use amongst the councils; with many not engaging at all, while a small number were highly engaged with their citizens. Regardless of the perspectives of the councils, there was evidence that there was a demand from the citizens for conversations that was not being met by the councils. The paper recommends that councils need to define a social media strategy in order to maximise the use of social media, but reflects that the councils should find it easy to engage with citizens by simply asking them via Twitter.
Template Twitter Strategy for Government DepartmentsBreaking news
Strategy for corporate use of Twitter by Government Departments and other public sector organisations (potentially adaptable to private sctor Twitterers too). By Neil Williams, Department for Business, Universities and Skills. Includes information on how to use Twitter, objectives for a corporate Twitter channel, how to measure and evaluate return on your investment, Twitter risks and mitigation, how to promote your Twitter account, and best practice for producing effective Twitter content.
Slides used by the ASU Small Business and Technology Development Center in our Introduction to Social Media Marketing workshop in Mountain Home, AR Tuesday, February 28th.
Strategies to Improve Facebook VisibilitySpendsetter
Your brand’s presence on Facebook contributes to your overall brand awareness more than ever before. With Facebook organic reach seemingly on a constant decline, you need to find low-cost, strategic ways of improving your brand’s visibility. If you don’t, the thousands of other brand pages will push your posts out of your audience’s News Feeds.
In this webinar presentation, learn how to increase visibility without spending all your budget, and ways to incentivize your fans to spread your content for you.
Wendy Maynard, marketing maven and principal of Kinesis, Inc. presents Social Media Bootcamp, a how-to guide for business professionals. This slide presentation has a special emphasis on Twitter and Facebook.
Events bring social media to life. Learn tips and tricks for incorporating social marketing into event planning.
Presented by Melonie Gallegos in a private corporate event planners' lunch and learn session.
Recent presentation on social media and it's implementation in State of Michigan government given at the Michigan Association of Counties annual conference.
One area many CPG brands have begun seeing success is through capturing User Generated Content, and getting consumers to participate in their promotional programs. By inviting the people who already love your brand to help tell your story—through pictures, videos and posts—you can increase overall awareness with other like-minded customers without having to invest heavily into brand produced content. Offerpop dives in with 11 top-notch examples!
As a retail marketer, it’s important that all of your programs work toward the common goal of driving conversions. And while traditional marketing efforts and brand-produced materials can drive value, taking a more modern approach and leveraging User Generated Content in your programs can be incredibly beneficial. In this presentation, we have identified the Top 12 Retail Marketing Campaigns that get consumers participating with your brand. Take a look!
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Slides used by the ASU Small Business and Technology Development Center in our Introduction to Social Media Marketing workshop in Mountain Home, AR Tuesday, February 28th.
Strategies to Improve Facebook VisibilitySpendsetter
Your brand’s presence on Facebook contributes to your overall brand awareness more than ever before. With Facebook organic reach seemingly on a constant decline, you need to find low-cost, strategic ways of improving your brand’s visibility. If you don’t, the thousands of other brand pages will push your posts out of your audience’s News Feeds.
In this webinar presentation, learn how to increase visibility without spending all your budget, and ways to incentivize your fans to spread your content for you.
Wendy Maynard, marketing maven and principal of Kinesis, Inc. presents Social Media Bootcamp, a how-to guide for business professionals. This slide presentation has a special emphasis on Twitter and Facebook.
Events bring social media to life. Learn tips and tricks for incorporating social marketing into event planning.
Presented by Melonie Gallegos in a private corporate event planners' lunch and learn session.
Recent presentation on social media and it's implementation in State of Michigan government given at the Michigan Association of Counties annual conference.
One area many CPG brands have begun seeing success is through capturing User Generated Content, and getting consumers to participate in their promotional programs. By inviting the people who already love your brand to help tell your story—through pictures, videos and posts—you can increase overall awareness with other like-minded customers without having to invest heavily into brand produced content. Offerpop dives in with 11 top-notch examples!
As a retail marketer, it’s important that all of your programs work toward the common goal of driving conversions. And while traditional marketing efforts and brand-produced materials can drive value, taking a more modern approach and leveraging User Generated Content in your programs can be incredibly beneficial. In this presentation, we have identified the Top 12 Retail Marketing Campaigns that get consumers participating with your brand. Take a look!
Join Offerpop's Robert Manning, YesTo's Ally Ng, and Grand Ole Opry's Katrina Maddox as they discuss the future of digital marketing and their success running some of the best digital engagement campaigns of 2014.
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Bite-sized Social:Growing an Active Twitter Follower Base
1. Building an Active Follower Base
on Twitter
Mark Huerta
Lead Strategist
@offerpop
#BiteSizedSocial
2. TWITTER: QUICK STATS
500 million users 1
140 million monthly active users 2
400 million tweets per day 3
1,750 tweets received per active user per day 4
126 followers per average user 5
Sources:
1: MediaBistro, 02/12
2: Mashable, 03/12
3: MediaBistro, 06/12
4: BitDefender, 09/11
5: Guardian, 06/09
2 Offerpop Confidential
3. TWITTER CAMPAIGNS
Brands use Twitter for many different reasons
How do you create meaningful experiences
and effective engagement in 140 characters?
Followers on Twitter want to engage, not just
follow.
Shortly after Offerpop’s launch in late 2010, large brands began using the
platform to engage their followers. In this example, Offerpop’s Offer app
powered Audi’s #ProgressIs Super Bowl campaign in 2011, the first Super
Bowl ad to incorporate Twitter.
3 Offerpop Confidential
4. FACEBOOK VS. TWITTER CAMPAIGNS
FACEBOOK AS A PLATFORM IS ABOUT CONNECTING TO FRIENDS,
TWITTER IS ABOUT CONNECTING TO INTERESTS
Categories Facebook Twitter
No pages, only 140
Canvas Page real estate
characters
Experience In-depth experiences Quick touch points
Actions Many social actions Tweeting
Algorithms EdgeRank Timestamp
Structured promotional Less structured
Guidelines
guidelines promotional guidelines
4 Offerpop Confidential
6. FOLLOWER ACQUISITION
Tweetstakes – Tweet to participate
sweepstakes contests on Twitter
Branded landing pages
Multiple low-value prizes > one high-
value prize
Require users to follow you / @mention
your brand
Diet Pepsi, as part of their New York Fashion Week initiative, turned to
Twitter to give away multiple sets of tickets to runway shows. Followers
had to tweet @DietPepsi with #NYFW to qualify.
6 Offerpop Confidential
7. FOLLOWER ACQUISITION BEST PRACTICES
Offer exclusive content or deals to
followers only
Promote your campaign 2-3 times / day
RT and @mention interesting or funny
participant responses
Embed follow buttons across channels
Incentivize for @mentioning friends
Modcloth, an online fashion company, runs frequent follower-only
promotions by distributing online codes for redemption through Twitter.
7 Offerpop Confidential
8. FOLLOWER ACQUISITION BEST PRACTICES
Daily / weekly prize giveaways
Keep the prize relevant to your brand
and followers
For retailers: utilize the mobile nature of
Twitter with in-store promotions
Online retailer Bonobos ran hourly holiday Viral campaigns to
Run dual-channel promotions
unlock discounts on winter wear. Once a certain RT threshold
was hit, the deal became active.
simultaneously on Facebook and Twitter
8 Offerpop Confidential
9. FAN ACQUISITION THROUGH LIGHTWEIGHT ACTIONS
Lower barrier = higher participation
Consider lightweight actions
Reward users for becoming followers
Automatically fulfill incentive via DM –
Fandango ran a New Follower campaign, incentivizing new
followers only with a $3 coupon, fulfilled automatically via DM on coupons or links to exclusive content
Twitter.
9 Offerpop Confidential
10. PARTNER PROGRAMS – DRIVING AWARENESS
Your tweets only reach your existing
followers
Partner with other brands to leverage
follower bases
Encourage participants to follow partner
brand
Birchbox, a New York-based social commerce company, runs frequent
partner programs using Offerpop’s Offer app to expand their reach and
provide value to their brand partners, averaging over 1000 new followers
per campaign.
10 Offerpop Confidential
11. REAL-TIME REPORTS & METRICS
Once a campaign is launched on
Offerpop’s Twitter platform, a real-time
report becomes active, tracking relevant
metrics
Track reach, virality, and timelines
around participation
All eligible participants and tweets are
available in Excel exports
11 Offerpop Confidential
12. KEY TAKEAWAYS
Twitter is an effective marketing channel
Utilize the quick touch point nature
Require users to follow your brand to
participate
Keep your prizes relevant
Promote your campaigns frequently
Tracking participation and metrics is key
12 Offerpop Confidential
13. Join us next Friday, July 27th, for Part 2!
Questions
14. Thank you for joining!
Mark Huerta
Lead Strategist
@huertamd
@offerpop
#BiteSizedSocial