1. Prasenjit Rakshit is seeking an opportunity to contribute and enhance his skills through valuable corporate experience. 2. He has over 10 years of work experience in various roles such as a research associate, phone banking officer, and SAP end user. His responsibilities have included customer service, research, and account handling. 3. Prasenjit holds a BSC degree and has completed courses in Swift India and database technology. He is proficient in English, Hindi, and Bengali.

1. CURRICULUM VITAE
PRASENJIT RAKSHIT
Flat No- 402, Plot no - 356, Parwati Appartment
Sector – 19 B, Koparkhairane Gao,
Near Durga Mandir
Koparkhairane
Navi Mumbai - 400709
Contact no: 9224533025, 9029847420
E-mail: prasenjitrakshit2012@yahoo.com
Objective:
To contribute towards the progress off the organization with my sincere and hardworking efforts, enhance my
skill sets and gain a valuable corporate experience.
Working Experience:
1. Current Organization : Cheers Interactive India Private Limited
Process : Research work
Designation : Research Associate
Job Profile:
Understanding the Job description, Communicate with Candidate through Phone Call (After doing
Research), Headhunting for Candidates (If left the Company) via Linked in, Phone Calls; Email Building
and Others.
2. Previous Organization : Worked with First Source Pvt. Ltd
Process : Axis Bank NRI services
Designation : Phone Banking Officer
Job Profile:
Handling the Remittance ( Axis Remit ) Complains, Account related information, Net Banking Related issue,
Debit Card related issues of NRI Customer.
3. Previous Organization : a) Reliance Info stream Pvt. Ltd., DAKC Navi Mumbai.
Designation : TSEfor RCOM Tech desk ( NNOC)
Duration : From 29th
September 2007 to 19th
January 2011.
Job Profile:
Handling mails of esteemed clients (through LOTUS NOTES) and providing proper information, Experience
in handling escalation calls of Leased Line, DIA Broadband product for esteemed clients. As well as co-
coordinating with NNOC (National Network Operation Center), SAM Team (Service Assurance Manager)
and assist to Field Team for various queries and complaints.
Giving Fault Diagnosis for Service affecting and non-service affecting Issues like Link down, Routing issues,
High Latency, Intermittent loss of services, Link Flapping, slow speed, Low throughput by monitoring PE
and CPE routers In RDN (Reliance Data Network).With the analysis on WAN to WAN end status.
Handling Back office of Billing Department of Postpaid customer.

2. B) Tata Ryersion Ltd
Designation : SAP End User of Production Unit.
C) Worked with Bhart Sevasram Sangha ( Sonari, Jamshedpur) handling the Accounts of
different Projects.
Professional Qualification
Done 3yrs Article ship from Mukherjee, Biswas and Pathak Charter Accountant Firm Kolkata
Academic Qualification:
 Passed BSC with First Class From Ranchi University in the year 1996
 Passed H.S.C with Second Division from B.S.S.B, Patna, in the year 1991
 Passed S.S.C with Second Division from B.S.E.B, Patna in the year 1989.
Computer Proficiency:
 Course in Swift India from NIIT
 Course in Database Technology from CMC
Personal Information:
Name : Prasenjit Rakshit
Father Name : Shri Pradip Kumar Rakshit
Date of Birth : 11.01.1974
Sex : Male
Nationality : Indian
Martial Status : Married
Languages Known : English, Hindi and Bengali
Passport no : E2994822
Key skills
 Punctuality and hard working
Declaration:
I hereby declare that all the statements in above information are true, complete and correct to best of my
knowledge and belief.
(Prasenjit Rakshit)