Vinod M. Jain is seeking a position in the IT industry utilizing his skills and abilities. He has a B.Sc degree from Mumbai KJ Somaiya College of Science & Commerce and has over 5 years of experience in customer service and data entry roles. Currently, he works as a Senior Customer Interaction Executive at Balaji Data Solution where he inputs data, conducts research, and ensures tasks are completed accurately and on time. Previously, he was a Customer Service Executive for Vodafone where he resolved customer queries, issues, and complaints. His strengths include time management, teamwork, adaptability, and being a quick learner.

1. VINOD M. JAIN
7, Dutta Niwas Chawl,
PRATAP NAGAR ROAD, NEAR B.P.E.S HIGH SCHOOL,
BHANDUP (W), MUMBAI. PIN-400078
MOBILE NO:+91 9892295418
Email:vinfrendy@gmail.com
Objective:
Seeking a position to utilize my skills and abilities in the Information Technology Industry that
offers professional growth while being resourceful, innovative and flexible
Educational Credentials:
University/Board Institute Examination Year of Passing Class
MUMBAI KJ Somaiya
College of
Science &
Commerce
B.SC 2013 Second Class
MAHARASHTRA M.V.M
Jr.COLLEGE
H.S.C 2008 Second Class
MAHARASHTRA B.P.E.S HIGH
SCHOOL
S.S.C 2006 Second Class
Technical Skills:Microsoft Office, Microsoft Excel.
Professional Experience:
Balaji Data Solution: Founded in 2009, Balaji Data Solutions (BDS) is an emerging solution
processes outsourcing company. BDS is a reliable organization in providing back office
administrative services such as Online and Offline data entry services, Data processing.
Experience:
 August 2013 till present as Senior Customer Interaction Executive.
Key Responsibilities:
 My work is to contact business enterprises across the globe and validate key business
information over the telephone.
 Input Validated and Acquired data into excel spreadsheet.
 Perform web research when required.

2.  Solving the queries of the executive’s on daily basis.
 Accurate Data Input - Error free Call disposition.
 Conducting qualitative primary and web research.
 Data formatting using MS word and MS Access.
 In-depth knowledge of Secondary Research.
 Storing correct information in the desired database locations.
 Completion of the required task within the desired deadline.
Andromeda Private Ltd: Andromeda stands as an epitome for dedication, expertise and the
drive to provide our customers the service for which they chose us over the rest. A company
that has been enabling many in fulfilling their dreams, Andromeda is an organization where the
difficult is made easy.
Experience:
 From August 2011 as Customer Service Executive for Vodafone Network Department.
Key Responsibilities:
 Solving customer’s Queries Requests & Complaints.
 Assigned the tasks of handling customer queries, feedback, complaints.
 Resolution of escalated service issues.
 Understanding the queries of customers and provide the proper solution.
 Strong relationship management, communication skills with the ability to communicate
with Consumers.
My Strengths:
 Ability to prioritise tasks and time management.
 Team player.
 Quick learner.
 Self motivated and Adaptable.
Personal Details:
DATE OF BIRTH : 3RD
JUNE 1989
NATIONALITY : INDIAN
LANGUAGES KNOWN : ENGLISH, HINDI, MARATHI
MARITAL STATUS : SINGLE
Declaration:
I hereby declare that all the information furnished above is true to the best of my
knowledge.
Place: Bhandup- Mumbai [Vinod M. Jain]