Philip Savery is a business training consultant based in Lebanon with over 25 years of international experience in business development, training, and consulting across various industries. He has designed and delivered training workshops for organizations in the Middle East and East Africa. Some of his areas of expertise include leadership, customer service, communication skills, and change management. He has worked with multinational companies such as BUPA, INDEVCO, PwC, Azadea, Audi Bank, MTC Touch, Total, British American Tobacco, Standard Charter Bank, Zain Mobile, and various UN agencies.

1. Philip@britishtrainingsolutions.com +961 76744400
Philip Savery
Lebanon: Imm. Semaha 6eme,Achrafiyeh, Beirut
E-mail: philip@britishtrainingsolutions.com
Mobile: (+961) 76744400
(+44) 2032868357
PROFESSIONAL PROFILE
• 25 years work international experience in business
development, training and development across
different industries including medical,retail ,telecom, education, banking retail, utilities and NGO’s
• Hands on experience in the business world leading teams to achieve targets
• Training has experiential focus with ethos of learning by doing
WORK EXPERIENCE
BUSINESS TRAINING CONSULTANT 2013 - PRESENT
Director BTS (British Training Solutions) UK/Lebanon/Gulf /Saudi Arabia
Designed and delivered training workshops after consultation process to various organisations across the region
over the last couple of years
Recent Career Highlights
Project Leader: Recently trained and developed a team for the launch of a large aid NGO project to set up
supply chains and distribution of very large food aid programme. Training and writing course materials for
various companies including multi national blue chip companies-BUPA,INDEVCO, PwC and NESMA
,Azadea,Audi Bank,MTC Touch........
Courses delivered include: Service Leadership- Mapping the Customer Journey(senior management)
& Diversity Training, Business Writing, Emotional Intelligence, Achieving High Performance, Setting
and Achieving Goals, Giving and Receiving Feedback, Mobilising your People(senior management).
2006-2012 DIRECTOR British Communications Constructed and delivered in-house training
programmes for large companies and organisations in East Africa including Total, British American Tobacco,
Standard Charter Bank, Zain Mobile, NGO’s including the U.N.D.P. and the F.A.O.in Kenya, Uganda, Sudan
and Rwanda.
Audi Bank, Lebanon on Email and Report Writing Skills, Zain ,Amman Jordan on Leading the Team, Time
Management .
Programmes delivered include among others: Customer Service, Report Writing Skills Presentations &
Public Speaking, Team Building, Time Management and Effective Meetings,Coaching the Team for
High Performance, Conflict Resolution
Another project involved working for UMEME (the national electricity provider of Uganda) involving 2x 6 d
Management Development Programme for most of the middle and senior management.
Career Highlights
During this time highlights were devising and rolling out a coaching and mentoring programme with the goal
of reducing employee turnover in Nairobi, Kenya. for over 300 employees over a 2 year programme for
Africa’s largest telecom –Safaricom.
Another highlight was facilitating a two day conference for UN on the formation of the new state of Sudan
with ministers from Kenya, Uganda,Sudan and ministers from the government in waiting of South Sudan

2. Philip@britishtrainingsolutions.com +961 76744400
2001-2006 Director of International Operations, Cornwall College, Cornwall.
Responsible for marketing and recruiting international students to Cornwall from Far East (China, Hong
Kong,Japan ) and other parts of the world.
2000-2001 Head of English Language Training for International Students (IELTS)
Testing &IELTS and higher education research and learning techniques
Career Highlights
Built up international student presence on campus .Hitting and exceeding targets to £3/4 million despite
facing many barriers ie. resistance of international students to being in a remote region far from
London.
1997–1999 Head of Business English Management Training Centre OGERO -National Telecom, Lebanon
Involved in setting up and running ESP (English for Special Purposes) courses-Business and
Telecommunications.
Devised and held Management Training courses in conjunction with TELIA (Swedish telecom project
management)-Time Management, Change Management, Customer Care .
1997-1998 Ministry Of Education Lebanon:Part of Team for English Curriculum Development
1996-1999 Teacher Trainer for Librarie du Liban for Pearson English Language Courses
1997-1999 Director Rocket International ,Lebanon - Management Training Company
Presented and led 2 day public seminars/workshops: Seminars including Sales, Customer Service, Time
management, Meetings Management , Management of Change, Effective Communication, Report Writing
,Presentation Skills, TQM
1993–1996 Head of English & Management Training - Arab Bank Beirut, Lebanon & Jordan
Set up a 2 year training programme for staff in branches throughout the country-over 250 employees
involved in company training. Programmes set up and taught included: banking and Financial
English, Executive Assistant. Consultant on English Programmes and management courses to Arab
Bank, Amman, Jordan.
Set up and ran Total Quality Management training to over 200 employees involving Customer care “How to
Lose Customers without really trying”, A Passion for Customers” “A Passion for Excellence”,
1982-83 American University of Beirut, Lebanon –English Dep’t- teacher
1980-83 British Council –teacher
EDUCATION
BA Hons Economics and Politics Essex University ,UK MBA at American University of Beirut (unfinished due to war
evacuation!)
SKILLS AND EXPERIENCE
• Course Facilitator and Trainer and Coach
• Project Management
• Languages: French
• Countries resided and worked in: UK, Lebanon,Jordan,Saudi Arabia, Uganda,Sudan,Rwanda,
Thailand,Kenya,