Big data analytics (BDA) involves examining large, diverse datasets to uncover hidden patterns, correlations, trends, and insights. BDA helps organizations gain a competitive advantage by extracting insights from data to make faster, more informed decisions. It supports a 360-degree view of customers by analyzing both structured and unstructured data sources like clickstream data. Businesses can leverage techniques like machine learning, predictive analytics, and natural language processing on existing and new data sources. BDA requires close collaboration between IT, business users, and data scientists to process and analyze large datasets beyond typical storage and processing capabilities.