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BI encompasses the tools and techniques used for acquiring and transforming raw data into
useful information such as reports and dashboards that can then be used for analytical purposes.
BI provides data at "moment of value" or at real- or near real-time to a decision-maker. They can
then determine which questions to ask and can formulate answers. Practice the following: What
type of questions might businesses want to ask? What answers might they formulate from these
questions?

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