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CITY HISTORY,
BEYOND THE WALLS OF THE MUSEUM
How to connect the public to the city and bring its history to life
with Open Platforms, such as izi.TRAVEL?
WHY USE TOURS / APPS?
GOING OUTSIDE THE WALLS
OF THE MUSEUM
TEARING DOWN
WALLS BETWEEN AUDIENCES
WE HAVE AMPLE EXPERIENCE
Museum App,
Amsterdam DNA tours
Flinck
#Golden Age
izi.TRAVEL
Amsterdam DNA tours
Ontdek Amsterdam Oost (Discover the east of Amsterdam),
iProvo
Publieke werken (Public works)
Wraak van Vondel (Vondels revenge)
Queering the collection
TECHNOLOGY IS TROUBLESOME
GETTING PEOPLE TO DOWNLOAD
AND USE APPS IS A CHALLENGE
CONTENT CREATION IS A CRAFT
WHY IZI.TRAVEL?
EASY TO USE, FREE
AND OPEN PLATFORM
KNOWLEDGE SHARING
AND GREAT SUPPORT
APPS FOR ALL PLATFORMS,
INTERNATIONAL PRESENCE AND PROMOTION
see
SUMMER 2016
CAMPAIGN
WHO DO WE NEED TO
CREATE GREAT STORIES?
AUDIO TOURS AS PAGE TURNERS
#STORY
HACK
WHY AUDIO TOURS AS STORIES?
Many audio resemble spoken brochures; factually correct but boring
We don’t persuade visitors to (continue to) use an audio tour
Example
Historic Congressional Cemetery: The Dead Tell the Best Stories
Good stories keep the audience engaged from start to finish
There is a lot of knowledge on storytelling available, let’s use it!
WHAT MAKES A GOOD STORY?
Everything is focused on the audience
Understandable language
It should be worthwhile to follow the story
It should be appealing to the rational, emotional and aesthetic
People want to invent things themselves
People want to anticipate what's coming
A clear theme from the beginning to the end
The theme is comprehensible (palpable) for the target group
A story has a moral
It's about people and the way they change in order to reach their goal
The characters each have an (unconscious) goal that drives them
A universal structure
Beginning, middle, ending
Start stop
Stop 2
Stop 3
Final stop
Stop n
Title, image
Beginning
Middle
Ending
Transition
Seduce, convince:
- appealing picture (emotional)
- catchy title
- universal theme
Introduction of the story and characters
Introduction of the narrator
Practical information:
- length tour, starting point
- app usage
Overall story via the stops:
- conflicts,
- surprising twists,
- cliffhangers
Means per stop:
- personal tone narrator
- emotions (including humor)
- sounds (music, soundscapes, quotes)
- photos, video (limited)
- questions, game elements
Unraveling story
Relevance to public
Parting
Incentive to want to go to the
next stop
Practical issues
Limited time between stops
Storytelling using Audio tours
THE MAKING OF...
See
The making of
video
THE RESULT: FIRST PROTOTYPE
WHATS NEXT?
IF WE CREATE APPEALING STORIES,
WE CAN BRING HISTORY OUTSIDE THE
MUSEUM WALLS
LET’S EXPERIMENT, COLLABORATE AND
SHARE TO CREATE GREAT CONTENT FOR
TOURS AND APPS!
LET’S PUBLISH ON (OPEN) PLATFORMS,
CONVENIENT FOR OUR AUDIENCE!
QUESTIONS
What would you do differently?
What would you do next?
Is this relevant for your organisation?
Arjaan Kunst
arjaan.kunst@izi.travel
izi.travel
Marijke Oosterbroek
m.oosterbroek@amsterdammuseum.nl
amsterdammuseum.nl
LET'S COLLABORATE!

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Beyond the wall of the museum - Amsterdam Museum @ CTM16 Berlin

  • 1. CITY HISTORY, BEYOND THE WALLS OF THE MUSEUM How to connect the public to the city and bring its history to life with Open Platforms, such as izi.TRAVEL?
  • 2. WHY USE TOURS / APPS?
  • 3. GOING OUTSIDE THE WALLS OF THE MUSEUM
  • 5. WE HAVE AMPLE EXPERIENCE Museum App, Amsterdam DNA tours Flinck #Golden Age izi.TRAVEL Amsterdam DNA tours Ontdek Amsterdam Oost (Discover the east of Amsterdam), iProvo Publieke werken (Public works) Wraak van Vondel (Vondels revenge) Queering the collection
  • 7. GETTING PEOPLE TO DOWNLOAD AND USE APPS IS A CHALLENGE
  • 10. EASY TO USE, FREE AND OPEN PLATFORM
  • 12. APPS FOR ALL PLATFORMS, INTERNATIONAL PRESENCE AND PROMOTION see SUMMER 2016 CAMPAIGN
  • 13. WHO DO WE NEED TO CREATE GREAT STORIES?
  • 14. AUDIO TOURS AS PAGE TURNERS #STORY HACK
  • 15. WHY AUDIO TOURS AS STORIES? Many audio resemble spoken brochures; factually correct but boring We don’t persuade visitors to (continue to) use an audio tour Example Historic Congressional Cemetery: The Dead Tell the Best Stories Good stories keep the audience engaged from start to finish There is a lot of knowledge on storytelling available, let’s use it!
  • 16. WHAT MAKES A GOOD STORY? Everything is focused on the audience Understandable language It should be worthwhile to follow the story It should be appealing to the rational, emotional and aesthetic People want to invent things themselves People want to anticipate what's coming A clear theme from the beginning to the end The theme is comprehensible (palpable) for the target group A story has a moral It's about people and the way they change in order to reach their goal The characters each have an (unconscious) goal that drives them A universal structure Beginning, middle, ending
  • 17. Start stop Stop 2 Stop 3 Final stop Stop n Title, image Beginning Middle Ending Transition Seduce, convince: - appealing picture (emotional) - catchy title - universal theme Introduction of the story and characters Introduction of the narrator Practical information: - length tour, starting point - app usage Overall story via the stops: - conflicts, - surprising twists, - cliffhangers Means per stop: - personal tone narrator - emotions (including humor) - sounds (music, soundscapes, quotes) - photos, video (limited) - questions, game elements Unraveling story Relevance to public Parting Incentive to want to go to the next stop Practical issues Limited time between stops Storytelling using Audio tours
  • 18. THE MAKING OF... See The making of video
  • 19. THE RESULT: FIRST PROTOTYPE
  • 21. IF WE CREATE APPEALING STORIES, WE CAN BRING HISTORY OUTSIDE THE MUSEUM WALLS
  • 22. LET’S EXPERIMENT, COLLABORATE AND SHARE TO CREATE GREAT CONTENT FOR TOURS AND APPS! LET’S PUBLISH ON (OPEN) PLATFORMS, CONVENIENT FOR OUR AUDIENCE!
  • 23. QUESTIONS What would you do differently? What would you do next? Is this relevant for your organisation?