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Beyond sustainable design:
  Design FOR
  Sustainability
  IES Milano | Social Innovation 2011
  Gabriela Baron
mercoledì 16 novembre 2011
Contents
     1.The urgent need for a Radical Change!

     2.Redesigning wellbeing & consumerism

     3.Social Innovation and those promising minorities

     4.Sustainable development and the design
        of sustainable systems: Criteria

     5.Design for social equity and cohesion: Criteria


mercoledì 16 novembre 2011
1.The urgent need for
                       a Radical Change!



mercoledì 16 novembre 2011
1.The urgent need for
                       a Radical Change!



mercoledì 16 novembre 2011
The irreversibility of
              environmental
              damages
               In 50 years the worldwide systems of production and consumption

               should use    90% LESS              resources, than what are
               being used today




mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
So... which
                   products
                   are really
                   sustainable?

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mercoledì 16 novembre 2011
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Savonarola Chair

         -Italian medieval times
         -Walnut wood
         -500 years of useful life


mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
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Herman Miller, Chadwick,
         Stumpf Aeron Chair

         -12 years warrantee
         -bailment use model
         -easy to fix and replace parts


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What is environmental
      sustainability?




mercoledì 16 novembre 2011
What is environmental
      sustainability?
      It refers to the systematic conditions through which, at a global and regional
      level, human activities should not interfere with the natural cycles (on which they
      are based) more than the planet’s resiliency can take.




mercoledì 16 novembre 2011
What is environmental
      sustainability?
      It refers to the systematic conditions through which, at a global and regional
      level, human activities should not interfere with the natural cycles (on which they
      are based) more than the planet’s resiliency can take.

      >and, at the same time, these human activities shouldn’t impoverish
      the natural capital to be transmitted to future generations




mercoledì 16 novembre 2011
What is environmental
      sustainability?
      It refers to the systematic conditions through which, at a global and regional
      level, human activities should not interfere with the natural cycles (on which they
      are based) more than the planet’s resiliency can take.

      >and, at the same time, these human activities shouldn’t impoverish
      the natural capital to be transmitted to future generations



      ! To these mainly ‘physical’ characteristics, we should add an ethical one:
      the equity principle by which each person has the right to the same
      environmental space, that is, the same availability of global natural
      resources


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“el desarrollo sustentable responde a las necesidades del presente sin
    comprometer las posibilidades de responder a las necesidades de las
    generaciones futuras”

    World Commission for Environment and Development (WCED) Our Common
    Future (nuestro futuro compartido), 1987




mercoledì 16 novembre 2011
“Sustainable development responds to
    the present needs
    without compromising the needs of
    “el desarrollo sustentable responde a las necesidades del presente sin
    future generations”
    comprometer las posibilidades de responder a las necesidades de las
    generaciones futuras”

    World Commission for Environment and Development (WCED) Our Common
    Future (nuestro futuro compartido), 1987




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Actions towards
       Acciones hacia la sustentabilidad
       sustainability over time
       en el tiempo:
                       -
                              - Intervention to reduce damages
                              - Intervention on the processes
                     tiempo




                              - Intervention on products and services

                       +      - Intervention on consumption patterns




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There are four levels of
     Intervention




mercoledì 16 novembre 2011
There are four levels of
     Intervention
     1. The redesign of the existing (with lower impact
     materials and energy)




mercoledì 16 novembre 2011
There are four levels of
     Intervention
     1. The redesign of the existing (with lower impact
     materials and energy)

     2. The design of new products and services
     (environmentally more sustainable, to replace the
     current ones)




mercoledì 16 novembre 2011
There are four levels of
     Intervention
     1. The redesign of the existing (with lower impact
     materials and energy)

     2. The design of new products and services
     (environmentally more sustainable, to replace the
     current ones)
     3. The design of new systems of products and services
     (based on satisfaction, intrinsically sustainable)




mercoledì 16 novembre 2011
There are four levels of
     Intervention
     1. The redesign of the existing (with lower impact
     materials and energy)

     2. The design of new products and services
     (environmentally more sustainable, to replace the
     current ones)
     3. The design of new systems of products and services
     (based on satisfaction, intrinsically sustainable)

     4. The proposal of new scenarios of sustainable lifestyles

mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
1. The redesign of the existing (with lower impact
     materials and energy)




mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
2. The design of new products and services
     (environmentally more sustainable, to replace the current
     ones)




mercoledì 16 novembre 2011
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3. The design of new systems of products and services
     (based on satisfaction, intrinsically sustainable)




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Capivari Monos (Brasil)


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4. The proposal of new scenarios of sustainable lifestyles




                                         Capivari Monos (Brasil)


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And that is how Design could be the activity that....




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And that is how Design could be the activity that....


                             connects the Technically-possible




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And that is how Design could be the activity that....


                             connects the Technically-possible
                             to the Environmentally-necessary




mercoledì 16 novembre 2011
And that is how Design could be the activity that....


                             connects the Technically-possible
                             to the Environmentally-necessary
                             and formulates NEW PROPOSALS




mercoledì 16 novembre 2011
And that is how Design could be the activity that....


                             connects the Technically-possible
                             to the Environmentally-necessary
                             and formulates NEW PROPOSALS
                             - socially and culturally attractive-




mercoledì 16 novembre 2011
And that is how Design could be the activity that....


                             connects the Technically-possible
                             to the Environmentally-necessary
                             and formulates NEW PROPOSALS
                             - socially and culturally attractive-



              through the strategic coordination of



mercoledì 16 novembre 2011
And that is how Design could be the activity that....


                             connects the Technically-possible
                             to the Environmentally-necessary
                             and formulates NEW PROPOSALS
                             - socially and culturally attractive-



          through the strategic coordination of
         Products, communication and services.


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2.Redesigning wellbeing
                   & consumerism



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A social ‘learning’ process
      The transition towards sustainability will be a
      social learning process thanks to which,
      progressively, through trial and error, we will
      learn to live better consuming (much) less and
      regenerating the quality of our physical and social
      environment.

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more wellbeing




                                   =
                             more products
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more wellbeing =




 + information
 + services
 + experiences
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In order to reduce the material and energetic quantity that a
      system needs, we propose a process of


      de-materialization
      of the social demand of welfare
      This is intended as a drastic reduction of the number of products
      and services needed to reach a socially acceptable welfare




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Possession Access
                               vs.




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possession


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access


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access


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access


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We need to




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We need to


     BREAK the connection




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We need to


     BREAK the connection
      established between




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We need to


     BREAK the connection
      established between


      the perceived welfare,
      the availability of products

      and the consumption of

      resources
mercoledì 16 novembre 2011
For example




     New products and services
     based on what the user
     knows, wants and can do.
     > These are systems of products and services that, depending on
     the result to be achieved, provide the user with the best means to
     reach it by making the best use of his capacities and skills



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Historically, the idea of comfort is based on the minimization of
     the personal efforts,

     ...but human nature is not that
     simple and mono-logic




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mercoledì 16 novembre 2011
Critical consumerism
      is based on the possibility that users have of taking consumerism
      decisions that will influence the market (and consequently, will influence
      the offer of products and services)




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mercoledì 16 novembre 2011
The social role of the Designer
    > To contribute by rising the number of alternatives, technically and
    economically practicable.

    > To promote the capacities of the users, their possibility to participate
    personally and directly in the definition of results and the means to
    achieve those results

    > To stimulate people’s imagination with new cultural proposals, new
    values and ideas of quality, to influence them with new standards of
    welfare (influencing then the demand of goods and services)

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And remember that....



                       Aesthetics are



                       very
                       important
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mercoledì 16 novembre 2011
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We must seek the local expression in each culture in order to
       promote non-esthetically obsolete objects that are also attractive

       >These new aesthetics should not only consider products, but also
       services and economical interactions

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3.Social Innovation and
                   those promising
                   minorities



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>creative communities
       >glocalization,
       >open-source ethics
       >co-design / crowdsourcing
       >....

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4.Sustainable development
        and the design of
        sustainable systems



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Dimensions




mercoledì 16 novembre 2011
Dimensions


                             environmental




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Dimensions


                             environmental   social




mercoledì 16 novembre 2011
Dimensions


                             environmental    social




                                     economical



mercoledì 16 novembre 2011
Therefore, we talk about


       System innovation
      It’s the shift from designing products and services to designing a
      System




mercoledì 16 novembre 2011
Therefore, we talk about


       System innovation
      It’s the shift from designing products and services to designing a
      System

      The innovation will lie on the combination of these products and services that jointly satisfy a need,
      but also the innovation on the economical (or collaborative) relationships amongst the actors of
      the system




mercoledì 16 novembre 2011
Therefore, we talk about


       System innovation
      It’s the shift from designing products and services to designing a
      System

      The innovation will lie on the combination of these products and services that jointly satisfy a need,
      but also the innovation on the economical (or collaborative) relationships amongst the actors of
      the system

      >Satisfaction-based systems: the systems is based on the satisfaction of a need, not on the selling
      of a new product, so it’s not a bout a new product, but about all the products and services (and
      processes) involved in the satisfaction of a need.




mercoledì 16 novembre 2011
For example

      Ariston + Enel:
      pay per use




mercoledì 16 novembre 2011
Eco-efficient System Design Criteria
    a) System life optimization
    b) Transport and distribution reduction
    c) Resource reduction
    d) Waste minimization and valorization
    e) Conservation-biocompatibility
    f) Toxicity reduction




mercoledì 16 novembre 2011
System life optimization
    Design to orient the interactions between the system’s actors towards:
    The optimization of the SUM of the necessary products and services lives




mercoledì 16 novembre 2011
Transport and distribution reduction
    Design to orient the interactions between the system’s actors towards:
    The reduction of the SUM of the necessary packagings and transportations




mercoledì 16 novembre 2011
Resource reduction
    Design to orient the interactions between the system’s actors towards:
    The reduction of the SUM of the resources used by all the products and services of the system

    Resource minimization :                quantitative reduction of the impact (of the total PSS)
    For all the life-cycle stages: pre-production, production, distribution y disposition of what hasn’t been used




mercoledì 16 novembre 2011
Waste minimization and valorization
    Design to orient the interactions between the system’s actors towards:
    Improving the SUM of the recycling methods for the system’s elements, energy recovery and composting; an
    the reduction of the SUM of the waste produced by the system




mercoledì 16 novembre 2011
Conservation-biocompatibility
    Design to orient the interactions between the system’s actors towards:
    The improvement of the conservation and renewability of the SUM of the used resources




mercoledì 16 novembre 2011
Toxicity reduction
    Design to orient the interactions between the system’s actors towards:
    The toxicity reduction (or elimination) regarding the SUM of the resources used by the system




mercoledì 16 novembre 2011
5.Design for social equity
          and cohesion



mercoledì 16 novembre 2011
‘Design for social equity and cohesion’
    Criteria:
    a) Improve working conditions
    b) Ensure justice and equality for all the actors of the system
    c) Encourage sustainable and responsible consumption
    d) Favor and integrate the weak and marginalized
    e) Improve social cohesion
    f) Enable and empower local resources




mercoledì 16 novembre 2011
Improve working conditions
    (inside a company)




mercoledì 16 novembre 2011
Ensure justice and equality for all the
   actors of the system
    - Design for just and equitable relationships (outside the company): amongst the associations, the society
    and the community where the design will be incorporated.




mercoledì 16 novembre 2011
Encourage sustainable and responsible
   consumption
    - Design of systems that facilitate a sustainable behavior regarding the user’s decisions




mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
Favor and integrate the weak and
   marginal
    Design of systems that integrate:
    - Children, elderly, disabled (weak) and
    - unemployed, illiterate (marginal).




mercoledì 16 novembre 2011
Improve social cohesion
    Design of systems that promote the social integration in a neighborhood, between generations, genres,
    cultures, ...




mercoledì 16 novembre 2011
Enable and empower local resources
    Design of systems that regenerate and empower local economies.




mercoledì 16 novembre 2011
How do environmental and social
   sustainability converge?




mercoledì 16 novembre 2011
How do environmental and social
   sustainability converge?
   By using mainly local and regenerative resources

   + Introducing networks of decentralized systems for the extraction/
   production/use of such resources.




mercoledì 16 novembre 2011
Greenstar network
      India, Jamaica and Ghana




mercoledì 16 novembre 2011
mercoledì 16 novembre 2011
If we are not part of the solution

             ....we end up being part of the problem




mercoledì 16 novembre 2011

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Beyond sustainable design: Design FOR sustainability!

  • 1. Beyond sustainable design: Design FOR Sustainability IES Milano | Social Innovation 2011 Gabriela Baron mercoledì 16 novembre 2011
  • 2. Contents 1.The urgent need for a Radical Change! 2.Redesigning wellbeing & consumerism 3.Social Innovation and those promising minorities 4.Sustainable development and the design of sustainable systems: Criteria 5.Design for social equity and cohesion: Criteria mercoledì 16 novembre 2011
  • 3. 1.The urgent need for a Radical Change! mercoledì 16 novembre 2011
  • 4. 1.The urgent need for a Radical Change! mercoledì 16 novembre 2011
  • 5. The irreversibility of environmental damages In 50 years the worldwide systems of production and consumption should use 90% LESS resources, than what are being used today mercoledì 16 novembre 2011
  • 7. So... which products are really sustainable? mercoledì 16 novembre 2011
  • 11. Savonarola Chair -Italian medieval times -Walnut wood -500 years of useful life mercoledì 16 novembre 2011
  • 16. Herman Miller, Chadwick, Stumpf Aeron Chair -12 years warrantee -bailment use model -easy to fix and replace parts mercoledì 16 novembre 2011
  • 17. What is environmental sustainability? mercoledì 16 novembre 2011
  • 18. What is environmental sustainability? It refers to the systematic conditions through which, at a global and regional level, human activities should not interfere with the natural cycles (on which they are based) more than the planet’s resiliency can take. mercoledì 16 novembre 2011
  • 19. What is environmental sustainability? It refers to the systematic conditions through which, at a global and regional level, human activities should not interfere with the natural cycles (on which they are based) more than the planet’s resiliency can take. >and, at the same time, these human activities shouldn’t impoverish the natural capital to be transmitted to future generations mercoledì 16 novembre 2011
  • 20. What is environmental sustainability? It refers to the systematic conditions through which, at a global and regional level, human activities should not interfere with the natural cycles (on which they are based) more than the planet’s resiliency can take. >and, at the same time, these human activities shouldn’t impoverish the natural capital to be transmitted to future generations ! To these mainly ‘physical’ characteristics, we should add an ethical one: the equity principle by which each person has the right to the same environmental space, that is, the same availability of global natural resources mercoledì 16 novembre 2011
  • 22. “el desarrollo sustentable responde a las necesidades del presente sin comprometer las posibilidades de responder a las necesidades de las generaciones futuras” World Commission for Environment and Development (WCED) Our Common Future (nuestro futuro compartido), 1987 mercoledì 16 novembre 2011
  • 23. “Sustainable development responds to the present needs without compromising the needs of “el desarrollo sustentable responde a las necesidades del presente sin future generations” comprometer las posibilidades de responder a las necesidades de las generaciones futuras” World Commission for Environment and Development (WCED) Our Common Future (nuestro futuro compartido), 1987 mercoledì 16 novembre 2011
  • 24. Actions towards Acciones hacia la sustentabilidad sustainability over time en el tiempo: - - Intervention to reduce damages - Intervention on the processes tiempo - Intervention on products and services + - Intervention on consumption patterns mercoledì 16 novembre 2011
  • 25. There are four levels of Intervention mercoledì 16 novembre 2011
  • 26. There are four levels of Intervention 1. The redesign of the existing (with lower impact materials and energy) mercoledì 16 novembre 2011
  • 27. There are four levels of Intervention 1. The redesign of the existing (with lower impact materials and energy) 2. The design of new products and services (environmentally more sustainable, to replace the current ones) mercoledì 16 novembre 2011
  • 28. There are four levels of Intervention 1. The redesign of the existing (with lower impact materials and energy) 2. The design of new products and services (environmentally more sustainable, to replace the current ones) 3. The design of new systems of products and services (based on satisfaction, intrinsically sustainable) mercoledì 16 novembre 2011
  • 29. There are four levels of Intervention 1. The redesign of the existing (with lower impact materials and energy) 2. The design of new products and services (environmentally more sustainable, to replace the current ones) 3. The design of new systems of products and services (based on satisfaction, intrinsically sustainable) 4. The proposal of new scenarios of sustainable lifestyles mercoledì 16 novembre 2011
  • 31. 1. The redesign of the existing (with lower impact materials and energy) mercoledì 16 novembre 2011
  • 33. 2. The design of new products and services (environmentally more sustainable, to replace the current ones) mercoledì 16 novembre 2011
  • 35. 3. The design of new systems of products and services (based on satisfaction, intrinsically sustainable) mercoledì 16 novembre 2011
  • 37. 4. The proposal of new scenarios of sustainable lifestyles Capivari Monos (Brasil) mercoledì 16 novembre 2011
  • 39. And that is how Design could be the activity that.... mercoledì 16 novembre 2011
  • 40. And that is how Design could be the activity that.... connects the Technically-possible mercoledì 16 novembre 2011
  • 41. And that is how Design could be the activity that.... connects the Technically-possible to the Environmentally-necessary mercoledì 16 novembre 2011
  • 42. And that is how Design could be the activity that.... connects the Technically-possible to the Environmentally-necessary and formulates NEW PROPOSALS mercoledì 16 novembre 2011
  • 43. And that is how Design could be the activity that.... connects the Technically-possible to the Environmentally-necessary and formulates NEW PROPOSALS - socially and culturally attractive- mercoledì 16 novembre 2011
  • 44. And that is how Design could be the activity that.... connects the Technically-possible to the Environmentally-necessary and formulates NEW PROPOSALS - socially and culturally attractive- through the strategic coordination of mercoledì 16 novembre 2011
  • 45. And that is how Design could be the activity that.... connects the Technically-possible to the Environmentally-necessary and formulates NEW PROPOSALS - socially and culturally attractive- through the strategic coordination of Products, communication and services. mercoledì 16 novembre 2011
  • 46. 2.Redesigning wellbeing & consumerism mercoledì 16 novembre 2011
  • 47. A social ‘learning’ process The transition towards sustainability will be a social learning process thanks to which, progressively, through trial and error, we will learn to live better consuming (much) less and regenerating the quality of our physical and social environment. mercoledì 16 novembre 2011
  • 48. more wellbeing = more products mercoledì 16 novembre 2011
  • 49. more wellbeing = + information + services + experiences mercoledì 16 novembre 2011
  • 50. In order to reduce the material and energetic quantity that a system needs, we propose a process of de-materialization of the social demand of welfare This is intended as a drastic reduction of the number of products and services needed to reach a socially acceptable welfare mercoledì 16 novembre 2011
  • 51. Possession Access vs. mercoledì 16 novembre 2011
  • 56. We need to mercoledì 16 novembre 2011
  • 57. We need to BREAK the connection mercoledì 16 novembre 2011
  • 58. We need to BREAK the connection established between mercoledì 16 novembre 2011
  • 59. We need to BREAK the connection established between the perceived welfare, the availability of products and the consumption of resources mercoledì 16 novembre 2011
  • 60. For example New products and services based on what the user knows, wants and can do. > These are systems of products and services that, depending on the result to be achieved, provide the user with the best means to reach it by making the best use of his capacities and skills mercoledì 16 novembre 2011
  • 61. Historically, the idea of comfort is based on the minimization of the personal efforts, ...but human nature is not that simple and mono-logic mercoledì 16 novembre 2011
  • 63. Critical consumerism is based on the possibility that users have of taking consumerism decisions that will influence the market (and consequently, will influence the offer of products and services) mercoledì 16 novembre 2011
  • 65. The social role of the Designer > To contribute by rising the number of alternatives, technically and economically practicable. > To promote the capacities of the users, their possibility to participate personally and directly in the definition of results and the means to achieve those results > To stimulate people’s imagination with new cultural proposals, new values and ideas of quality, to influence them with new standards of welfare (influencing then the demand of goods and services) mercoledì 16 novembre 2011
  • 66. And remember that.... Aesthetics are very important mercoledì 16 novembre 2011
  • 71. We must seek the local expression in each culture in order to promote non-esthetically obsolete objects that are also attractive >These new aesthetics should not only consider products, but also services and economical interactions mercoledì 16 novembre 2011
  • 72. 3.Social Innovation and those promising minorities mercoledì 16 novembre 2011
  • 74. >creative communities >glocalization, >open-source ethics >co-design / crowdsourcing >.... mercoledì 16 novembre 2011
  • 75. 4.Sustainable development and the design of sustainable systems mercoledì 16 novembre 2011
  • 77. Dimensions environmental mercoledì 16 novembre 2011
  • 78. Dimensions environmental social mercoledì 16 novembre 2011
  • 79. Dimensions environmental social economical mercoledì 16 novembre 2011
  • 80. Therefore, we talk about System innovation It’s the shift from designing products and services to designing a System mercoledì 16 novembre 2011
  • 81. Therefore, we talk about System innovation It’s the shift from designing products and services to designing a System The innovation will lie on the combination of these products and services that jointly satisfy a need, but also the innovation on the economical (or collaborative) relationships amongst the actors of the system mercoledì 16 novembre 2011
  • 82. Therefore, we talk about System innovation It’s the shift from designing products and services to designing a System The innovation will lie on the combination of these products and services that jointly satisfy a need, but also the innovation on the economical (or collaborative) relationships amongst the actors of the system >Satisfaction-based systems: the systems is based on the satisfaction of a need, not on the selling of a new product, so it’s not a bout a new product, but about all the products and services (and processes) involved in the satisfaction of a need. mercoledì 16 novembre 2011
  • 83. For example Ariston + Enel: pay per use mercoledì 16 novembre 2011
  • 84. Eco-efficient System Design Criteria a) System life optimization b) Transport and distribution reduction c) Resource reduction d) Waste minimization and valorization e) Conservation-biocompatibility f) Toxicity reduction mercoledì 16 novembre 2011
  • 85. System life optimization Design to orient the interactions between the system’s actors towards: The optimization of the SUM of the necessary products and services lives mercoledì 16 novembre 2011
  • 86. Transport and distribution reduction Design to orient the interactions between the system’s actors towards: The reduction of the SUM of the necessary packagings and transportations mercoledì 16 novembre 2011
  • 87. Resource reduction Design to orient the interactions between the system’s actors towards: The reduction of the SUM of the resources used by all the products and services of the system Resource minimization : quantitative reduction of the impact (of the total PSS) For all the life-cycle stages: pre-production, production, distribution y disposition of what hasn’t been used mercoledì 16 novembre 2011
  • 88. Waste minimization and valorization Design to orient the interactions between the system’s actors towards: Improving the SUM of the recycling methods for the system’s elements, energy recovery and composting; an the reduction of the SUM of the waste produced by the system mercoledì 16 novembre 2011
  • 89. Conservation-biocompatibility Design to orient the interactions between the system’s actors towards: The improvement of the conservation and renewability of the SUM of the used resources mercoledì 16 novembre 2011
  • 90. Toxicity reduction Design to orient the interactions between the system’s actors towards: The toxicity reduction (or elimination) regarding the SUM of the resources used by the system mercoledì 16 novembre 2011
  • 91. 5.Design for social equity and cohesion mercoledì 16 novembre 2011
  • 92. ‘Design for social equity and cohesion’ Criteria: a) Improve working conditions b) Ensure justice and equality for all the actors of the system c) Encourage sustainable and responsible consumption d) Favor and integrate the weak and marginalized e) Improve social cohesion f) Enable and empower local resources mercoledì 16 novembre 2011
  • 93. Improve working conditions (inside a company) mercoledì 16 novembre 2011
  • 94. Ensure justice and equality for all the actors of the system - Design for just and equitable relationships (outside the company): amongst the associations, the society and the community where the design will be incorporated. mercoledì 16 novembre 2011
  • 95. Encourage sustainable and responsible consumption - Design of systems that facilitate a sustainable behavior regarding the user’s decisions mercoledì 16 novembre 2011
  • 97. Favor and integrate the weak and marginal Design of systems that integrate: - Children, elderly, disabled (weak) and - unemployed, illiterate (marginal). mercoledì 16 novembre 2011
  • 98. Improve social cohesion Design of systems that promote the social integration in a neighborhood, between generations, genres, cultures, ... mercoledì 16 novembre 2011
  • 99. Enable and empower local resources Design of systems that regenerate and empower local economies. mercoledì 16 novembre 2011
  • 100. How do environmental and social sustainability converge? mercoledì 16 novembre 2011
  • 101. How do environmental and social sustainability converge? By using mainly local and regenerative resources + Introducing networks of decentralized systems for the extraction/ production/use of such resources. mercoledì 16 novembre 2011
  • 102. Greenstar network India, Jamaica and Ghana mercoledì 16 novembre 2011
  • 104. If we are not part of the solution ....we end up being part of the problem mercoledì 16 novembre 2011