Rapid Prototyping for Discovery-Based Learning. Presented 03/03/10 at the Society for Applied Learning Technologies conference by Lisa Meece and Jennifer Bertram.
In this talk we discuss why it pays to define each MVP before building anything, common artifacts used to define an MVP, ways to formulate good hypotheses and test them in the market, and last but not least, what you need to know to plan and build the MVP successfully. Interactive exercises are incorporated in this talk.
We'll talk about Accessibility and Performance as it relates to equal access to technology. We'll have a guest speaker and we'll get hands on with WAVE and Lighthouse tools to perform audits of websites we've already created in class.
Rapid Prototyping for Discovery-Based Learning. Presented 03/03/10 at the Society for Applied Learning Technologies conference by Lisa Meece and Jennifer Bertram.
In this talk we discuss why it pays to define each MVP before building anything, common artifacts used to define an MVP, ways to formulate good hypotheses and test them in the market, and last but not least, what you need to know to plan and build the MVP successfully. Interactive exercises are incorporated in this talk.
We'll talk about Accessibility and Performance as it relates to equal access to technology. We'll have a guest speaker and we'll get hands on with WAVE and Lighthouse tools to perform audits of websites we've already created in class.
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
Presentation on how to design applications that are efficient to work with. Focuses on what is efficiency and how can product designers affect it in a positive way. Discusses picking the right features to design, automate manual tasks, streamline input options, ensure the application is understandable, and increase the speed of the application.
Designing to save lives: Government technical documentation Laurian Vega
In this presentation the speakers will discuss the methods and strategies of writing technical communication in the design of software for the government sector with the broader goal of evaluating best practices for how to create a positive user experience for a particular user group. Creating software for the government, and specifically in defense contracting, involves understanding a specific set of user needs and a variety of command and control net-centric contexts ranging from real-time analytics, cyber-situational awareness, to strategic and operational planning. The best practices for designing and writing for such a diverse set of needs involves tight integration with the software development team, stakeholders, and users such that the right words and elements are incorporated into the interface and that the technical documentation properly reflects the software’s features. The presenters will further discuss examples of content strategy driving from their industry experience and expertise.
UX Field Research Toolkit - A Workshop at Big Design - 2017Kelly Moran
Workshop Description:
Looking for practice with in-depth user-experience research methods? You may have read about techniques in the past, but methods must be practiced to be understood. projekt202 has been employing these methodologies with great success since 2003. This workshop is your opportunity to try these tools in a structured environment without pressing deadlines or looming stakeholders. Our experienced research and design professionals will share industry tips and tricks that will help you put theory to practice.
The workshop will be hands-on and interactive; instructional elements will be reinforced with stories of impact to real projects. We will not only cover methods of gathering user data, but the importance of spending time internalizing and analyzing the data through activities such as affinity diagramming. Participants will gain exposure to these important practices in a low-pressure atmosphere and with the guidance of experienced professionals.
DOES15 - Randy Shoup - Ten (Hard-Won) Lessons of the DevOps TransitionGene Kim
Randy Shoup, Consulting CTO
DevOps is no longer just for Internet unicorns any more. Today many large enterprises are transitioning from the slow and siloed traditional IT approach to modern DevOps practices, and getting substantial improvements in agility, velocity, scalability, and efficiency. But this transition is not without its challenges and pitfalls, and those of us who have led this journey have the scar tissue to prove it.
A successful transition to DevOps practices ultimately involves changes to organization, to culture, and to architecture. Organizationally, we want to create multi-skilled teams with end-to-end ownership and shared on-call responsibilities. Culturally, we want to prioritize solving problems and improving the product over closing tickets. Architecturally, we want to move to an infrastructure with independently testable and deployable components.
The ten practical lessons outlined in this session synthesize the speaker’s experiences leading teams at eBay, Google, and KIXEYE, as well as from his current consulting practice.
From the DevOps Enterprise Summit 2015, this presentation covers hard-won lessons of transitioning an engineering organization to DevOps. See video at https://www.youtube.com/watch?v=6tREbJl8e_Y.
Lessons:
1. Reorganize around Ownership
2. Lose the Ticket Culture
3. Replace Approvals with Code
4. Enforce a Service Mentality
5. Charge for Usage
6. Prioritize Quality
7. Start Investing in Testing
8. Actively Manage Technical Debt
9. Share On-Call Duties
10. Make Post-Mortems Truly Blameless
DevOps is no longer just for Internet unicorns any more. Today many large enterprises are transitioning from the slow and siloed traditional IT approach to modern DevOps practices, and getting substantial improvements in agility, velocity, scalability, and efficiency. But this transition is not without its challenges and pitfalls, and those of us who have led this journey have the scar tissue to prove it.
A successful transition to DevOps practices ultimately involves changes to organization, to culture, and to architecture. Organizationally, we want to create multi-skilled teams with end-to-end ownership and shared on-call responsibilities. Culturally, we want to prioritize solving problems and improving the product over closing tickets. Architecturally, we want to move to an infrastructure with independently testable and deployable components.
The ten practical lessons outlined in this session synthesize the speaker’s experiences leading teams at eBay, Google, and KIXEYE, as well as from his former consulting practice.
Future of software development - Danger of OversimplificationJon Ruby
A talk that was given at the Servoy World conference https://servoy.com/servoyworld2017/ on some perspectives for the future of the software development industry
The Europeana Newspapers Project held a workshop in Amsterdam in September 2013. This presentation from Channa Veldhuijsen of the National Library of the Netherlands explains some principles of usability testing for historic newspapers presented online.
How to Effectively Lead a Focus Group by nexTier Product ManagerProduct School
Talking to users can be challenging or intimidating, and running a focus group is one of those tasks which most Product Managers would say is essential in getting real user insights. Traditionally, UX designers and Product Managers have relied on a combination of quantitative data and qualitative insights from focus groups and interviews.
Whether you want to test your user group's response to a new product or changes to modules or features within an existing product, as a product person you need to have a creative set of analytical skills and strategies for how to steer the group toward productive discussions.
Tremis Skeete talked about how focus groups can truly work well for you, and how you can organize, coordinate, and effectively lead focus group sessions.
Design Thinking : Prototyping & TestingSankarshan D
The design team will now produce a number of inexpensive, scaled down versions of the product or specific features found within the product, so they can investigate the problem solutions generated in the previous stage. Prototypes may be shared and tested within the team itself, in other departments, or on a small group of people outside the design team.
https://www.interaction-design.org/literature/article/5-stages-in-the-design-thinking-process
This is a quick overview of my design process which I can hardly call my own, because most of it is based on the work done by various experts in the field. I have compiled this to make it easier for anyone to get a quick overview of an end to end research to development lifecycle.
Julie Grundy gives an overview of user experience Design, why it's important, guiding principles, UX research overview, and tactics used by UX professionals. November 2015.
Presentation on how to design applications that are efficient to work with. Focuses on what is efficiency and how can product designers affect it in a positive way. Discusses picking the right features to design, automate manual tasks, streamline input options, ensure the application is understandable, and increase the speed of the application.
Designing to save lives: Government technical documentation Laurian Vega
In this presentation the speakers will discuss the methods and strategies of writing technical communication in the design of software for the government sector with the broader goal of evaluating best practices for how to create a positive user experience for a particular user group. Creating software for the government, and specifically in defense contracting, involves understanding a specific set of user needs and a variety of command and control net-centric contexts ranging from real-time analytics, cyber-situational awareness, to strategic and operational planning. The best practices for designing and writing for such a diverse set of needs involves tight integration with the software development team, stakeholders, and users such that the right words and elements are incorporated into the interface and that the technical documentation properly reflects the software’s features. The presenters will further discuss examples of content strategy driving from their industry experience and expertise.
UX Field Research Toolkit - A Workshop at Big Design - 2017Kelly Moran
Workshop Description:
Looking for practice with in-depth user-experience research methods? You may have read about techniques in the past, but methods must be practiced to be understood. projekt202 has been employing these methodologies with great success since 2003. This workshop is your opportunity to try these tools in a structured environment without pressing deadlines or looming stakeholders. Our experienced research and design professionals will share industry tips and tricks that will help you put theory to practice.
The workshop will be hands-on and interactive; instructional elements will be reinforced with stories of impact to real projects. We will not only cover methods of gathering user data, but the importance of spending time internalizing and analyzing the data through activities such as affinity diagramming. Participants will gain exposure to these important practices in a low-pressure atmosphere and with the guidance of experienced professionals.
DOES15 - Randy Shoup - Ten (Hard-Won) Lessons of the DevOps TransitionGene Kim
Randy Shoup, Consulting CTO
DevOps is no longer just for Internet unicorns any more. Today many large enterprises are transitioning from the slow and siloed traditional IT approach to modern DevOps practices, and getting substantial improvements in agility, velocity, scalability, and efficiency. But this transition is not without its challenges and pitfalls, and those of us who have led this journey have the scar tissue to prove it.
A successful transition to DevOps practices ultimately involves changes to organization, to culture, and to architecture. Organizationally, we want to create multi-skilled teams with end-to-end ownership and shared on-call responsibilities. Culturally, we want to prioritize solving problems and improving the product over closing tickets. Architecturally, we want to move to an infrastructure with independently testable and deployable components.
The ten practical lessons outlined in this session synthesize the speaker’s experiences leading teams at eBay, Google, and KIXEYE, as well as from his current consulting practice.
From the DevOps Enterprise Summit 2015, this presentation covers hard-won lessons of transitioning an engineering organization to DevOps. See video at https://www.youtube.com/watch?v=6tREbJl8e_Y.
Lessons:
1. Reorganize around Ownership
2. Lose the Ticket Culture
3. Replace Approvals with Code
4. Enforce a Service Mentality
5. Charge for Usage
6. Prioritize Quality
7. Start Investing in Testing
8. Actively Manage Technical Debt
9. Share On-Call Duties
10. Make Post-Mortems Truly Blameless
DevOps is no longer just for Internet unicorns any more. Today many large enterprises are transitioning from the slow and siloed traditional IT approach to modern DevOps practices, and getting substantial improvements in agility, velocity, scalability, and efficiency. But this transition is not without its challenges and pitfalls, and those of us who have led this journey have the scar tissue to prove it.
A successful transition to DevOps practices ultimately involves changes to organization, to culture, and to architecture. Organizationally, we want to create multi-skilled teams with end-to-end ownership and shared on-call responsibilities. Culturally, we want to prioritize solving problems and improving the product over closing tickets. Architecturally, we want to move to an infrastructure with independently testable and deployable components.
The ten practical lessons outlined in this session synthesize the speaker’s experiences leading teams at eBay, Google, and KIXEYE, as well as from his former consulting practice.
Future of software development - Danger of OversimplificationJon Ruby
A talk that was given at the Servoy World conference https://servoy.com/servoyworld2017/ on some perspectives for the future of the software development industry
The Europeana Newspapers Project held a workshop in Amsterdam in September 2013. This presentation from Channa Veldhuijsen of the National Library of the Netherlands explains some principles of usability testing for historic newspapers presented online.
How to Effectively Lead a Focus Group by nexTier Product ManagerProduct School
Talking to users can be challenging or intimidating, and running a focus group is one of those tasks which most Product Managers would say is essential in getting real user insights. Traditionally, UX designers and Product Managers have relied on a combination of quantitative data and qualitative insights from focus groups and interviews.
Whether you want to test your user group's response to a new product or changes to modules or features within an existing product, as a product person you need to have a creative set of analytical skills and strategies for how to steer the group toward productive discussions.
Tremis Skeete talked about how focus groups can truly work well for you, and how you can organize, coordinate, and effectively lead focus group sessions.
Design Thinking : Prototyping & TestingSankarshan D
The design team will now produce a number of inexpensive, scaled down versions of the product or specific features found within the product, so they can investigate the problem solutions generated in the previous stage. Prototypes may be shared and tested within the team itself, in other departments, or on a small group of people outside the design team.
https://www.interaction-design.org/literature/article/5-stages-in-the-design-thinking-process
This is a quick overview of my design process which I can hardly call my own, because most of it is based on the work done by various experts in the field. I have compiled this to make it easier for anyone to get a quick overview of an end to end research to development lifecycle.
Similar to Better User Onboarding (for web & mobile products) (20)
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Book Formatting: Quality Control Checks for DesignersConfidence Ago
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The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
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2. The deck is about principles to use
when crea8ng good user onboarding
• Next 3 slides on who I am and how I got into this
• Then 10 slides explaining principles and methodology for
crea@ng a great user onboarding experience
• Last 2 slides with some other resources
3. my background is engineering,
business and analy8cs
Chemical Engineering at University of Cambridge –
learnt to solve problems logically
Indicorps Fellowship in rural India – helped
underprivileged youth start businesses
Management consul@ng at Booz & Company – worked
in mul@ple different industries
Analy@cs & Ops at mobile consumer startup – made
the leap to SF and learnt startups
Co-founded Chameleon – aRer experiencing the pain
of bad user onboarding
2004
2015
4. trying to learn how to use asana
pushed me over the edge
• Asana is a (well-used) project
management tool
• To learn it I watched videos and
replicated what I saw in-app
• Was a @resome experience and
I realized needed to be beWer
• They also have an extensive
help center with a lot of docs
• Seems like a good idea but is
very overwhelming
Asana intro video
Asana help docs
5. 1 month of customer development
validated need for a be#er solu8on
Founded May 2015
6. my defini8on of user onboarding is
broad (because that is be#er for you)
Between users’ first contact with, and them
internalizing value of, your product
site; ad; word of mouth, etc.
7. it doesn’t even have to be limited to
first-8me user experience!
• Can and should onboard to
different parts (features) of your
product separately
• Includes new feature releases or
changes / redesigns
• Can onboard users to become
super-users (advanced
func@onality) and fans
• Always be onboarding!
Facebook onboards me to this extended func>onality
even though I’ve been a user since 2008
8. unfortunately too oFen onboarding is
an aFer-thought, which is foolish!
Nobody cares about the thing you have
designed, unless you can get them past the
beginning. We assume it’s easy to get past the
beginning… This is the reason so many new
products and features fail.
Julie Zhuo
Director of Design,
Facebook
hWps://medium.com/@joulee
9. there are some typical methods but
best are interac8ve product tours
• Intro videos (mvp)
• Webinars / calls (b2b)
• Docs (dev tools)
• Emails (overused)
• Product tours (best)
• Swipe screens
– Sta@c (standard)
– Responsive (beEer)
• Product tours (new)
10. onboarding = teaching, so follow well-
understood principles of learning
We learn best when:
• we know why we’re learning something
• through experience
• learning is an opportunity to solve problems
• topic is relevant and immediately applicable
11. this is cri8cal so i’m transla8ng how
this should impact your onboarding
When designing your product’s onboarding:
• explain why users have to do something
• make users experience func@onality with ac@on
• don’t make it mindless; make them solve problems
• only teach whatever is immediately applicable
12. 1. Set clear objec@ves (what is “aha” moment?)
2. Iden@fy few cri@cal user ac@ons to achieve objec@ve
3. Agree minimum user input / data required
4. Synthesize into key user flow
5. Now signpost this flow in cleanest and clearest manner
13. use the hooked model to check
whether your flow is well organized
1
A call to ac@on
2
user ac@on
3
value to user
4
value from user*
*for longer-term value to user
14. a few other 8ps to note
• Have a clear path & provide strong direcAon… users will
churn at slightest hint of indecision or confusion
• Teach it in bite-sized chunks… users can only internalize
small amounts of informa@on at any one @me
• Make sure teaching is acAonable immediately…
cogni@on, memory, habits are all built on this
• Measure, assess, iterate & opAmize! big gains to be made!
15. and as a bonus: if you’re asking for iOS
permissions, do it the right way!
Read: hWps://library.launchkit.io/the-right-way-to-ask-users-for-ios-permissions-96fa4eb54f2c
16. there are a few great resources but
there are a lot more to come…
• useronboard.com: lots of examples of flows
• products: intercom (customer communica@ons), appcues
(modals & hotspots), autosend (triggered emails)
• Chameleon newsleHer – curated list of best user onboarding
and first-@me UX content monthly
17. please ask me any ques8ons… i can
even review your onboarding (for free)
@_pulkitagrawal
medium.com/@_pulkitagrawal
trychameleon.com