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Ben Sullivan, MD AXIELL UK
- 1. Connected Local GovernmentLive 2017 BEN SULLIVAN MD AXIELL UK A combined cultural offering What does this mean to you and UK libraries
- 2. THE COMPANY IS FOUNDED 1980’s SWEDISHAXIELL BIBLIOTEKSYSTEM AB AND BTJ SYSTEM AB MERGE CSC CONSULTING GROUP’s LIBRARY SECTION JOIN 2001 2004 2007 2008 2013 2014 2015 ACQUIRE FINNISH TIETOENATOR LIBRARIES OY AND AKATEEMINEN TIETOPALVELU ATP OY MERGING WITH ENGLISH COMPANY DS ACQUIRE ADLIB INFORMATION SYSTEM AND SELAGO DESIGN. THE BEGINNING OF ALM, WHERE WE ARE WORLD LEADERS. AXIELL EDUCATION & MEDIA IS FOUNDED ACQUIRE KE SOFTWARE IN MELBOURNE AND ALVERA AB ACQUIRE ELIB AB. ENTERING THE E-MEDIA MARKET 2016 ACQUIRING MODYDOC, CREATING AXIELL FRANCE ACQURING BIBER, ENTERING INTO THE LIBRARY MARKET IN GERMANY Axiell History
- 3. AXIELL IS AGLOBAL COMPANY AT THE CROSS SECTION OF THE I.T. AND THE CULTURE SECTORS WE HELP OUR CUSTOMERS SECURE PAST AND PRESENT HERITAGE, CULTURE, AND KNOWLEDGE FOR THE FUTURE DEMOCRACY COLLABORATION & EQUALITY LEARNING INNOVATION
- 4. 55 CUSTOMERS IN COUNTRIES 15 +300 OFFICESIN COUNTRIES CO-WORKERS Axiell Worldwide
- 5. 69 % UK/IRE AUTHORITIES USE ANAXIELL PRODUCT Axiell Today in the UK & Ireland 118 UK/IRE AUTHORITIES USING ARCHIVE OR MUSEUM PRODUCTS 17 UK/IRE AUTHORITIES USING PUBLIC LIBRARY PRODUCTS 36 UK/IRE AUTHORITIES USING A MIXTURE OF AXIELL PRODUCTS =
- 6. Axiell has astrong presence in the market in both Public Libraries, Archives, Museums and Special Collections. Change is happening to reflect the needs of the: • Library MARKET; • Library STAFF and LIBRARIANS, and; • End users, the PUBLIC ONE AXIELL UK Meeting user needs and understanding market challenges
- 7. ONE AXIELL UK Meetingyour needs and the needs of your users This is about doing things differently and ideally better! 4 key areas where change is happening: 1. Combined EXPERTISE to UK customers 2. NEW PRODUCTS built for the UK 3. Central CUSTOMER SERVICES teams 4. A combined CULTURAL SOLUTION
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- 9. What is a CulturalKnowledge Platform and how does this help engage with audiences? ”sustainable” ”access” ”new technologies” ”easier capture” ”easier management” ”easier to share” has to be engaging ”digital content”
- 10. ARCHIVES LIBRARIES MUSEUMS BenchmarkingMANAGE LEADING ORGANISATIONS 1. NATURAL HISTORY MUSEUM 2. SMITHSONIAN NMAI 3. NATIONAL MUSEUM OF NZL (TE PAPA) AREAS OF IMPROVEMENT 1. TECHNICAL INFRASTRUCTURE 2. FLEXIBILE USER INTERFACE 3. WORKFLOWS & PROCESSES 1Manage Engage Plan Connect Staff and Resourcing MANAGE is focused on best practices in the management and use of collections information. The goal is to have useful information about the collections that protects them for use now and in the future At the basic level this is a brief description and image of each object as well as an up-to-date current location.
- 11. bfi.org.uk/britain-on-film ENGAGE Improve map accuracy viacrowds. British Film Institute crowdsourcing to create better quality (engaging) digital content
- 12. “A simple webinterface for existing and new library members” SIMPLICITY “A simple web interface for all cultural resources for all users”
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- 15. • Simple touse events interface • Supports all stakeholders • Links to other content to drive up use of library services • Include ticketing and evaluation. • Manage staff linked to event content 15
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- 17. • Customer Support& Project Delivery • Simplified contract management • Service Level Agreements • Resource and project management • New process and tools • Good staff management/engagement • Better communication ONE AXIELL CUSTOMER SERVICES Serving customers consistently, better
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- 19. ARCHIVES LIBRARIES MUSEUMS Qatar– manage a country’s cultural assets Central Axiell Server Acquisitions Stores & Collections Management Museum of Islamic Art National Museum of Qatar 3-2-1 Qatar Olympic & Sports Museum International Media Collection Mathaf Orientalist Museum Pearl & Jewelry Museum Qatar Museum of Nature & Science Public Art Textile & Fashion Department QMA Exhibitions
- 20. ARCHIVES LIBRARIES MUSEUMS slks.dk ProjektSARA Denmark – managing a country’s cultural assets
- 21. Cultural Knowledge Platform Yourcollections discoverable in all of the places people search for knowledge Google SearchMuseum Web Site Library Education Web Access MUSEUM S LIBRARIE S ARCHIVES Hotels?
- 22. Connected Local GovernmentLive 2017 THANK YOU
Editor's Notes
- #4 The Axiell mission and our market Our IT platforms… help our customers uphold key pillars of society
- #5 …the Axiell Group has a global presence. Our more than 300 colleagues in 15 countries support customers in 55 countries. We take being “Close to Customer” seriously and being global, we can combine closeness to customer with critical mass to invest in new products as well as picking up on best operating practices from around the world. Our user group meetings are key fixtures in our calendars, as these meetings provide us with a great opportunity to hear what we are doing well, where we need to improve and – importantly – how customer needs more generally are developing. In the next couple of slides, I will share with you a few of the ways in which we are incorporating your inputs into our actions, investments and strategies.
- #6 Cross Over Between PL & ALM Markets 69% of Local Authorities in UK use an Axiell product There are 118 Local Authorities in the UK and Ireland that are using ALM products that are not yet using PL products There are 17 local authorities in UK and Ireland that are using PL products that are not yet using ALM There are 36 that are using both PL & ALM products with no integration who think of us as separate suppliers
- #11 MANAGE is focused on best practices in the management and use of collections information & data. The goal is to have useful information about the collections that protects them for use now and in the future At the basic level this is a brief description and an image of each object as well as an up-to-date current location. Policies and optimised processes/workflows are supported by technology and staff training. It is important that there is an ongoing investment in MANAGE to help maintain accurate information about the collections. The SPECTRUM standard from Collections Trust covers many theoretical aspects of MANAGE
- #12 The project combines filmographic data with geographic information and uses the Adlib API. Furthermore, it leverages crowdsourcing to increase the granularity of BFI's geodata.
- #21 Customised Adlib Enterprise solution and browser based back-end Axiell Collections. 104 museums Hundreds of concurrent users Centralised data and authority controls Fully web based Working closely with ODM which is the equivalent of the Swedish Association of Museums
- #22 Communicating the value of museums is difficult and tourism is one area that politicians and funders may understand better as it has a direct financial benefit to a city, region or country.