This document provides troubleshooting tips for common computer problems like freezing, black screens, and lack of volume. It recommends trying Ctrl+Alt+Del, opening Task Manager, and force restarting as ways to address freezing or black screens. For no volume issues, it advises checking that speakers aren't muted, increasing the volume slider, and checking volume controls on any connected headphones. The document contains screenshots to illustrate the volume slider and muted speaker icons.

1. Melonie R. Wallace
Barbe Elementary
Calcasieu Parish School Board
February 2011
melonie.wallace@cpsb.org
John W. Spikes
Principal
Johnw.spikes@cpsb.org

2. Knowledge of the Digital
Environment
Common Problems
1. Computer frozen
2. Computer screen goes black
3. No Volume
Common problems are based on extended use and because of
hardware acceleration graphic performance ( too much work
or not enough work on the graphic card).

3. Frozen/Black Screen
Troubleshooting
1. Ctrl+Alt+Del
2. Task
Manager
3. Go to cancel

4. Frozen/Black Screen
Troubleshooting
 If nothing else works do a hard restart, which is
disconnecting the power source.
Power Source

5. NO Volume/Sound
A. Check to see if speaker in taskbar is muted
1. Increase the volume using the slider.
Volume Slider
Means
muted

6. No Sound /Volume
Increase
volume using
headset if
volume Volume Control
on Headset
control is
available
Volume control on
headphone Line
input wire