A summary of banking, from early days to our modern banking services. A snapshot of the challenges in banking and beyond. A presentation from moneyandbanks.co.uk.

1. Banking
How did we get here and where are we going
Created by moneyandbanks.co.uk

2. Banking has
been around
for a long
time
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3. Banks look after
our money
That’s why many bank branches were
designed to look safe, reliable and
imposing
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4. The
friendly
face of
banking
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5. When did you last visit a bank branch?
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6. Was it an enjoyable experience
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7. From
1 way in - the branch
1 person - the manager
1 month - the statement
To
Manys way - multi channel
Many people - or no one!
Anytime - real time access
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8. We live in the
google-facebook-snapc
hat-open-ecommerce
world now Created by moneyandbanks.co.uk

9. The information age has changed our world
It's a revolution
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10. So banks need to
change
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11. Apps.
SmartPhone.
Devices
So many ways to access a
bank in so many places
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12. So what ?
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13. Banking
needs to
change fastCreated by moneyandbanks.co.uk

14. Banks
tend to
move
safely
and
slowly
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15. 100%
In the last 5 years lots of new banks have started.
Customers now have 100% more choice
BUTCreated by moneyandbanks.co.uk

16. No one is moving
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17. The clock is ticking
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18. Over time more and more people will look for
a new bank … or an alternative to thier bank
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19. Keeping hold of customer
is going to get harder
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