Santhosh Kumar S is seeking a role as a Backup Administrator. He has over 5 years of experience working as an Operations Engineer for 4SL IT Consulting Private Limited in Chennai, where he has gained experience monitoring backups using Commvault and Netbackup software. His responsibilities have included monitoring backups, resolving tickets, performing restores, and reporting. He holds a B.E. in ECE from Srinivasa Institute of Engineering & Technology with a 7.65 CGPA.

1. Santhosh Kumar S
No. 20, Meenakshi Nagar,
Mangadu, Chennai– 600122
E-Mail ID : san1111992@gmail.com
Mobile : +91 8939805802
OBJECTIVE:
To take a challenging role as Backup Administrator in a highly technical company where I
could utilize my skills in Backup platforms and other backup tools and use these skills in providing
quality service to the company.
PROFESSIONAL EXPERIENCE:
Working as Operations Engineer for 4SL IT Consulting Private Limited, Chennai from Jan
2014 to present.
SKILLS GAINED:
 Working knowledge in Backup software like Commvault and Netbackup (basics).
 Tools: Simpana 9.0 and 10.0 (Commvault)
 Ticketing Tools: Remedy, Cherwell, Service now, Assyst v9
CURRENT PROFILE:
Employer : 4SL IT Consulting Private Limited
Duration : Jan 2014 to Present.
Designation : Operations Engineer.
Location : Chennai
Role:
 Monitor the Server backups using Commvault.
 Monitored clients, Libraries and Media Agents.
 Monitoring the ticketing tools. Acknowledging and resolving the tickets with SLA.
 Managing backup infrastructure for an UK based clients, as Commvault Simpana 9.0 & 10.0 are
the backup applications for the clients.
 Level 2 support of the Commvault Backup environment for Events on a 24x7 basis, investigating
and managing incidents and processes through Cherwell applications as appropriate.
 Create the storage policies in commvault and create data set and schedule the backups for
commvault.

2.  Configured new client to backups and scheduling the backups as per user request.
 Removed decommissioned client from backups as per user request.
 Managing and creating different types of the policies for the backup jobs.
 Monitoring Daily Backups jobs and troubleshooting backup failures with in the SLA process.
 Troubleshooting and resolving issues for the tape libraries.
 Worked on client issue remotely via phone/email/chat/WebEx.
 Handling the backup failures and restore tickets.
 Performing restores as per the users request from tapes and disk backups through Commvault
Simpana within the SLA.
 Presenting Over running and Daily summary backup report to Clients.
 Presenting Daily summary report of all clients with in the team to ensure/achieve SLA targets.
 Level 1 support of the Netbackup environment for Events on a 24x7 basis, investigating and
managing incidents and processes through BMC Remedy applications.
 Monitoring backups jobs and doing File system, SQL, Exchange and NDMP restores using
Netbackup Java console.
EDUCATIONAL BACKGROUNDS:
B.E. (ECE) Srinivasa Institute of Engineering & Technology (2009-2013) – 7.65 CGPA
12th Nav Bharath Vidhyalaya Matriculation Higher Secondary School – 83.6%
10th Nav Bharath Vidhyalaya Matriculation Higher Secondary School – 82%
DECLARATION
I do hereby confirm the above mentioned information is fair and true to the best of my
knowledge and belief.
Place : Chennai
Date : (S. SANTHOSH KUMAR)