Hearing is simply perceiving sound through the ears in a subconscious manner that does not require concentration. Listening, on the other hand, is a conscious act that uses multiple senses like hearing, seeing, and touch to understand what is being communicated. It requires concentration to listen effectively. Many people are bad listeners because they want to talk more than listen, make judgments of others, have preconceived biases, get distracted or try to multitask, jump to conclusions, and fail to build up communication through focused listening.

1. The difference between Hearing
and Listening
1.
Hearing Listening
1.Hearing is the act
of perceiving sound and
receiving sound waves or
vibrations through your ear.
1. Listening is the act
of hearing a sound and
understanding what you hear.
2.Hearing simply happens. 2.Listening leads to learning.
3.Subconscious level 3.Conscious level
4.Concentration is not
required
5. Hearing is a skill where you
use your ears only. It one of
the five senses.
4.Concentration is required
5. Listening uses different
senses, like the sense of
hearing, seeing, or sense of
touch.

2. Discuss and find out why we are bad
listeners?
• Natural desire to talk
• We are judging others.
• We have pre-conception and biases.
• We are not concentrated,focused about what
other is saying
• We are trying to multitasking.
• Instead of building each other communication,we
are engaged to knocking it down.
• Jumping to the conclusion

3. Bad listening patterns
• Less focused
• Less concentration
• Jump to the conclusion
• Poor judgment
• Don’t ask question
• Criticizing the speaker
• Focusing on style rather than substance
• Tolerating distraction
• Lack of prioritization
• Use negative body language
• Misunderstanding