The document discusses best practices for adopting and sustaining innovation within an organization. It identifies three phases of the innovation process - generating ideas, moving ideas to reality, and adopting ideas. For the adoption phase, key practices relate to organizational culture, talent management, and structure. Culture practices that help adoption include knowledge sharing through social networks and informal sessions. Talent management practices include giving potential innovators assignments to strengthen skills, placing them in central organizational roles, exposing them to sales, and providing mentors. Structural practices are not discussed. The goal of these practices is to ensure innovations gain long-term traction and new ideas are generated, sustaining the innovation process.
DCA 75% of M&As fail or add no value. Here are 10 steps that make them work.Odem Global, Inc.
75% of M&As fail or add no value. This discussion guide is based on extensive research and looks at the hurdles, how to avoid them and a check list to assure a successful approach.
at The Painted Sky, we are pioneers and leaders in Art-Based Training Initiatives that are helping companies galvanise their People Development initiatives across 10 countries. For over a hundred corporate clients, with over 300 Art-Based workshops, for 1500+ participants, using Painting, Theatre, Cinema, LSP, Model-building and Music.
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DCA 75% of M&As fail or add no value. Here are 10 steps that make them work.Odem Global, Inc.
75% of M&As fail or add no value. This discussion guide is based on extensive research and looks at the hurdles, how to avoid them and a check list to assure a successful approach.
at The Painted Sky, we are pioneers and leaders in Art-Based Training Initiatives that are helping companies galvanise their People Development initiatives across 10 countries. For over a hundred corporate clients, with over 300 Art-Based workshops, for 1500+ participants, using Painting, Theatre, Cinema, LSP, Model-building and Music.
Our clients include companies Accenture, PwC, EY, Capgemini, TCS, Intel, Honeywell, Lenovo, SAP, Citrix, Mercedes-Benz R&D, Daimler, Volvo, HP, AT&T, Yahoo, Texas Instruments, Concur, Google, VMWare, Intuit, Samsung, Yodlee, Deutsch Bank, MindTree, Fidelity, Thomson Reuters, GM, Kraft Foods, Allergan Inc., and others.
We also run other non-art leadership development programmes and blended learning projects to help develop key competencies in leaders and managers around the world. You can find more about us at www.thepaintedsky.com.
We are deeply invested in the process of Leadership Development through Executive Coaching and have on board a panel of ICF certified coaches.
Write to anirban@thepaintedsky.com for more details.
China and the 8 Dragons – A primer for multinational corporations seeking a f...Infosys
Despite China making gigantic strides of progress, the outsider's view of that country's business environment is still dominated by exotic descriptions. The author, an Infosys Vice President and Building Tomorrow's Enterprise Expert – who has experienced China firsthand in the last five years – dispels many of the myths around China in what could be considered 'A primer for multinational corporations seeking a foothold in China'.
Gillian Easson for 2nd Russian-British Creative Economy forumbritishcouncilrus
Gillian Easson, Development Manager, NESTA (National Endowment for Science, Technology and the Arts)
Joining NESTA in 2006, Gillian has managed the initiatives supporting innovative creative entrepreneurs across the UK, including projects: Starter for 6 , Peer Mentoring and Insight Out.
Gillian led the development of NESTA’s successful Creative Enterprise Toolkit.
This step-by-step interactive resource helps creative individuals to plan, build, communicate and launch their new creative business. The toolkit has been used by hundreds of successful creative entrepreneurs around the world, from fashion designers, to freelance artists, to technology start-ups. They have used the resources, activities and case studies to develop their good ideas; and consider their personal motivations and aspirations for enterprise. NESTA also ran train-the-trainer events for tutors from Universities and colleges; and now the toolkit is being used widely in Universities across the UK.
With a background and passion for good design, Gillian believes that design is key to delivering engaging, creative and effective forms of support. Gillian has extensive experience of developing and delivering programmes in the charity and not-for-profit sectors; particularly within the areas of creative enterprise, education and employment.
NESTA is the National Endowment for Science, Technology and the Arts - an independent body with a mission to make the UK more innovative. We invest in early-stage companies, inform policy, and deliver practical programmes that inspire others to solve the big challenges of the future.
We know the creative industries are critical to the UK’s cultural and economic success, contributing more than £50 billion to the economy every year. They also generate important 'spillover' benefits for other sectors that work with them to create innovative products and services. But creative businesses face their own unique barriers to growth and success. NESTA is working to understand why, and to find ways of helping creative businesses unleash their full innovative potential.
China and the 8 Dragons – A primer for multinational corporations seeking a f...Infosys
Despite China making gigantic strides of progress, the outsider's view of that country's business environment is still dominated by exotic descriptions. The author, an Infosys Vice President and Building Tomorrow's Enterprise Expert – who has experienced China firsthand in the last five years – dispels many of the myths around China in what could be considered 'A primer for multinational corporations seeking a foothold in China'.
Gillian Easson for 2nd Russian-British Creative Economy forumbritishcouncilrus
Gillian Easson, Development Manager, NESTA (National Endowment for Science, Technology and the Arts)
Joining NESTA in 2006, Gillian has managed the initiatives supporting innovative creative entrepreneurs across the UK, including projects: Starter for 6 , Peer Mentoring and Insight Out.
Gillian led the development of NESTA’s successful Creative Enterprise Toolkit.
This step-by-step interactive resource helps creative individuals to plan, build, communicate and launch their new creative business. The toolkit has been used by hundreds of successful creative entrepreneurs around the world, from fashion designers, to freelance artists, to technology start-ups. They have used the resources, activities and case studies to develop their good ideas; and consider their personal motivations and aspirations for enterprise. NESTA also ran train-the-trainer events for tutors from Universities and colleges; and now the toolkit is being used widely in Universities across the UK.
With a background and passion for good design, Gillian believes that design is key to delivering engaging, creative and effective forms of support. Gillian has extensive experience of developing and delivering programmes in the charity and not-for-profit sectors; particularly within the areas of creative enterprise, education and employment.
NESTA is the National Endowment for Science, Technology and the Arts - an independent body with a mission to make the UK more innovative. We invest in early-stage companies, inform policy, and deliver practical programmes that inspire others to solve the big challenges of the future.
We know the creative industries are critical to the UK’s cultural and economic success, contributing more than £50 billion to the economy every year. They also generate important 'spillover' benefits for other sectors that work with them to create innovative products and services. But creative businesses face their own unique barriers to growth and success. NESTA is working to understand why, and to find ways of helping creative businesses unleash their full innovative potential.
Hul cream report why-ratings_are_far_lowerJAYARAMAN IYER
Addressing the issue raised: “I was pretty intrigued going through the presentation which you have prepared on Hindustan Unilever Ltd. Having gone through the presentation I should also share the information that HUL was given the most coveted Corporate Governance award by the Institute for the year 2011. However the grading given by you on all the parameters seems to be far lower than what the Institute felt in awarding Corporate Governance Award.- ICSI Institute Member”
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OpenSplice DDS: The Open Source Middleware Accelerating Wall StreetAngelo Corsaro
In the past few years Open Source has enjoyed an increasingly swift adoption within Capital Markets. This growth has been motivated by the control provided over the technology, as opposed to the lock-in and inflexibility characteristic of proprietary technology, and the performance that Open Source Software has been able to deliver.
This presentation introduced Vortex by means of a running example. Throughout the presentation we will show how Vortex makes it easy to build a micro-blogging platform a la Twitter.
Embedding Research in Society: Supporting Agricultural Innovation in a Global...LINKInnovationStudies
With agricultural science, technology and innovation rapidly becoming the topic of choice for development spending, what should countries in the North do if they want to add value rather than just give money to the South? Andy Hall explains why this question needs to be considered in the light of an emerging global knowledge economy.
Innomantra Viewpoint - Getting Bold innovation Right v1.0 Innomantra
Getting ‘BOLD INNOVATION’ Right
By Neelima Joseph & Lokesh Venkataswamy
The element ‘SUPPORT’ finds relevance in the innovation management system. To manage innovation effectively, the organization should jump in and facilitate the required resources for establishing, implementing, maintaining, and continual improvement of the innovation management system. The resources come in different forms such as Time, Knowledge, Financial resources, Infrastructure, and Human resources. For effective implementation of the standard, organizations are responsible for determining, providing, and managing the right people. Organizations must identify and develop teams with diverse backgrounds, to enhance cross-pollination and leverage the collective competence of the organization (ISO 56002:2019).
The element 'SUPPORT' encompasses the following sub-clauses, which are the different ways in which support could be extended:
Can you use more useful information in your business and don't know where to find it. Then read this IBM white paper to see how using your staff can use the power of social media to collaborate on projects to make your business run smoother.
We at Think Talent believe that strong organization culture help build an environment with meaning, and offer ways to interpret and shape events and situations.
Mastering the Art of Executive Engagement (Bloomberg Businessweek Article)//J...Motiv Strategies
The brainstorming session may beget large quantities of ideas, but the executive workshop can help create something far more valuable: focused energy to explore new growth platforms from corporate leaders.
[Whitepaper] Nudge Theory: An Effective Way to Transform Negative BehaviorsFlevy.com Best Practices
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Changing the behaviors of people is the foremost issue with every transformation initiative.
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Organizations are increasingly using behavioral economics to optimize their employee and client behavior and well-being. Nudge units or behavioral science teams are being set up in the public and corporate sectors to influence people to address pressing issues. For instance, to increase customer retention by changing the language of support center staff to motivate customers to consider long-term benefits of a product; or to make employees to follow safety procedures by placing posters of watching eyes to remind them of the criticality of the measure.
An effective Nudge initiative necessitates much more than deploying a few experts in heuristics and statistics. The senior leadership should lay out a conducive environment for successful behavioral transformation. This entails assisting the Nudge unit to focus, place it appropriately, create awareness, train and de-bias people, implement effective rewards, and follow high ethical standards.
The leadership needs to think about and prepare to tackle 6 key challenges Nudge units face when implementing effective behavioral transformation initiatives:
What should be the focus of the Nudge unit?
Should the Nudge unit be placed at the headquarters or at the business unit level?
Which resources be made part of the Nudge unit?
What are the critical success factors to consider for the unit?
How to communicate the results and early wins?
What should be done to tackle skepticism and resistance to change?
Got a question about this presentation? Email us at support@flevy.com.
The attached document describes a robust process of supporting innovation within a large corporation.
The document is an executive summary of a slidedeck of the same name (also on slideshare).
People and Innovation: Getting Ideas on the tableScott Smith
These days, everyone can attest to the importance of being innovative. In a knowledge economy where small insights can quickly shift the competitive landscape and capabilities can rapidly be bought, borrowed or built, we believe that those leaders who oversee a dynamic, fastmoving, innovation portfolio will have the best chance of breaking away from the pack and generating growth. But many organizations are finding it difficult to engage their people – from their employees to their customers to their suppliers – in the innovation process. If this is the case, then where do they start?
Published by the IBM Institute for Business Value, 2006
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
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Importance of Memorandum of Association:
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https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
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Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Improving profitability for small businessBen Wann
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How to Embed Innovation into Organization Culture Part 2
1. Balanced Scorecard Report
Article Reprint No. B1103D
the strategy execution source
How to Embed Innovation into
Your Organizational Culture,
Part 2: Adopting and Sustaining Ideas
By Cassandra Frangos
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3. Companies that successfully innovate
apply specific practices related to culture,
talent management, and organizational
structure—key areas within the founda-
tional learning and growth perspective of
the Balanced Scorecard that also link to
the customer and process perspectives.
These practices are managed across the
three fundamental phases of the innova-
tion process: generating ideas (phase 1),
moving ideas to reality (phase 2), and
adopting ideas by commercializing them
or enabling internal or external custom-
ers to apply them (phase 3). (See Figure 1.)
Once an idea has won the sponsorship
and funding it needs to become a new
product, service, or business process, it
is ready to be commercialized (launched
as a new product, service, or process)
or passed on to an internal or external
customer for the customer’s use. In this
phase, adoption, just as in phases 1 and
2, an organization’s cultural practices,
talent management practices, and
structure strongly determine success.
These best practices can also help sustain
innovation as a process.
Culture
In the realm of organizational culture,
knowledge sharing plays a key role in
influencing whether the company adopts
a new product, service, or business
process. By sharing knowledge about an
innovation, people deepen their under-
standing of why it makes sense and what
it’s meant to accomplish, as well as how
they can tackle problems that may arise
during adoption. Knowledge sharing can
be fostered through a variety of activi-
ties and technologies; consider embed-
ding these objectives in your innovation
strategy map.
Objective: Link people through social
networks and other Web 2.0 tools
Increasingly, companies are using social
networks to share knowledge in innovat-
ing and promoting idea adoption. Some
companies use internal tools such as
wikis to record information in a collabora-
tive fashion; others use mailing lists and
intranet forums. New Zealand’s Kiwibank,
a 2009 Palladium Balanced Scorecard
Hall of Fame winner, uses XPC Inside, its
own private network within Palladium’s
online Execution Premium Community
(XPC), for discussing and overcoming
obstacles in strategy execution. Such
knowledge-sharing technologies bring
people together in person and later in a
virtual environment. They also help foster
interaction among people of different
personality types—for example, intro-
verts who aren’t comfortable speaking up
in a live forum but who would participate
in online discussions.
Objective: Establish informal sharing
sessions
Hold lunch meetings as a way to get
people talking about the challenges
they face with their innovation projects.
Some meetings could feature a technical
presentation (that could be videotaped).
Others might be freewheeling discussions
in which senior-level project managers
invite participants to talk about their
project challenges and brainstorm
solutions.
Talent Management Practices
Talent management practices are as
important in sustaining the overall in-
novation process as they are in adopting
the ideas themselves. To ensure that the
commitment to innovation is sustained,
organizations need to groom future
innovators. Only then will innovations
gain long-term traction and generate new
ideas that could ultimately create fresh
forms of business value. But probably
only 5% to 10% of your high-potential
leaders have the skills and attributes
required to become innovators,1 and
grooming future innovators is no small
feat. Finding such talent is hard enough,
but the bigger problem is what to do
with it. Consider these practices.
Objective: Give potential innovators the
right assignments
Identify individuals who seem to have
potential, and give them assignments
that strengthen their innovation skills.
Starwood, the hospitality company, iden-
By Cassandra Frangos, Ed.D, Director, Cisco Center for
Collaborative Leadership
The most innovative companies manage innovation holistically
across the entire enterprise. In Part 1 of this article (BSR January–
February), Cassandra Frangos, former human capital practice
leader at Palladium Group, discussed key practices used by suc-
cessful innovating companies to move innovation from idea to
reality. Here, she offers successful practices used in the adoption
phase of the innovation process, practices you can embed as
objectives in your innovation scorecard to help ensure that ideas
are successfully adopted—and that your innovation process is a
sustained effort.
How to Embed Innovation into
Your Organizational Culture, Part 2:
Adopting and Sustaining Ideas
March – April 2011 : vol 13 no 2
1 D. K. Rigby, K. Gruver, and J. Allen, “Innovation in Turbulent Times,” Harvard Business Review, June 2009.
4. 4 B a l a nce d S corec a r d R eport
tified a midlevel product manager as a
potential innovator and then assigned
him to lead a team to develop new in-
room entertainment services (a project
outside of his full-time responsibilities).
He’d had little leadership experience,
but because of a successful track record
within his group, and because his division
head saw his potential, he was given a
chance.2
How can you be confident that managers
have the skills required to succeed in a
new assignment? Examine the problems
they’ve wrestled with in the past. Their
earlier success is less important than
the experience they gained dealing with
the problem and developing the skills
and intuition to meet future challenges
successfully. Indeed, one problem with
predicting future success from past
success is that managers can succeed
for reasons not of their own making, and
we often learn far more from our failures
than our successes. Failure and bouncing
back from failure are critical lessons. As
long as they are willing and able to learn
by doing things wrong and recovering
from mistakes, managers can acquire an
instinct for better navigating through the
minefield the next time around.3
Objective: Take promising innovators out
of the formal organizational chart
Take potential innovators out of their line
positions, and replant them in the middle
of your company’s organizational chart,
where there are no formal boxes or job
titles. There, they can become “innovation
hubs,” with easy access to influencers
across the organization, more autonomy,
and broader (albeit more ambiguous) job
responsibilities. Positioning them in this
way allows them to better see how exist-
ing products, ideas, people, or even entire
businesses can be recombined in new,
value-adding ways.4
At financial services company J.P. Morgan
Chase & Co., senior managers ensure
that rising innovators land in the right
hub positions. CEO Jamie Dimon, along
with the head of HR, spearheaded what
the company calls “ascension plans”
to chart a handful of possible career
paths for future innovators in concert
with the innovators themselves. “It is
foolish,” Dimon asserts, “to think there’s
only one possible, ideal career path for
our high-potential managers [who are]
most likely to one day orchestrate large-
scale innovations.” If the right position
does not exist for one of the firm’s
innovators, Dimon or another executive
team member creates it. He considers
developing breakthrough innovators to
be one of his key responsibilities.5
Objective: Give future innovators
opportunities to gain precious
commercialization insights
Provide would-be innovators oppor
tunities to learn about the end-user
and sales considerations critical to
achieving commercial success. A global
industrial products company in the UK
insists that its rising innovators do a
stint in the sales department, where
they can learn key elements of success-
ful commercialization: what makes
customers tick and how to develop the
salesmanship vital to spearheading
large-scale innovation efforts down the
road. They work alongside experienced
salespeople developing pitches, analyz-
ing customer needs, going on client
calls, and even helping to close sales.6
Objective: Provide mentoring
Pair future innovators with carefully
selected mentors who can continually
educate them about the people they’ll
likely encounter and the interactions
they’re likely to have while advanc-
ing the adoption of innovative ideas.
Assigning mentors enables protégés to
test new ideas and assumptions with
a seasoned expert before introducing
them to others in the company. It also
helps them understand the underlying
agendas of the senior executives who
must be won over. Mentors can share
information that might be relevant to a
particular course of action (for example,
someone else may have already tried
it and failed) and can test drive and
sharpen protégés’ arguments to help
build their confidence.
There’s mutual advantage to internal
mentoring. Mentors gain insights on
how innovators think and what moti-
vates them—valuable information for
helping foster and sustain an innova-
tive environment.
Objective: Develop potential
innovators’ soft skills
The companies I studied invest heavily
in developing future innovators’ soft
2 B a l a nce d S corec a r d R eport
customer
organizational
theme/focus
innovation
any new or novel idea that adds business value
learning &
growth
sources value
growth
New product
development
Culture
Link people through
social networks
Establish informal
sharing sessions
Assign potential innovators
appropriately
Take promising innovators
out of the organizational chart
Expose innovators to front line
Provide mentoring
Develop soft skills
Create stand-alone
growth units
Manage stand-alone
units via
cross-unit links
Talent Structure
External/internal
sources of ideas
and innovation
Internal
change and
transformation
Customer
co-creation
Increased
value for
customers
FIGURE 1: SECTION OF AN INNOVATION STRATEGY MAP (WITH SAMPLE OBJECTIVES)
These sample objectives in the learning and growth perspective reflect best
practices for phase 3 of the innovation process: adopting and sustaining ideas.
2 J. Cohn, J. Katzenbach, and G. Vlak, “Finding and Grooming Breakthrough Innovators,” Harvard Business Review, December 2008.
3 C. R. Christensen and M. E. Raynor, The Innovator’s Solution: Creating and Sustaining Successful Growth (HBS Press, 2003).
4 Cohn, Katzenbach, and Vlak, ibid.
5 Ibid.
6 Ibid.
5. 5
skills—particularly communication
skills. Innovators are usually technical
or have deep expertise in their field, and
their communication skills may not be
up to par. One business leader created
an internal conference for innovators
to present their ideas and projects, with
a series of 10- to 15-minute talks, each
followed by 10 minutes of questions.
The forum gave participants a chance
to learn how to speak in front of people
and also gave others an opportunity to
meet these up-and-comers and recog-
nize their talent.
Organizational Structure
When ideas are adopted, they move
from a team setting to a home in the
formal organizational structure. There,
people must spend time and money nur-
turing these ideas so that they deliver,
and continue to deliver, their promised
business value. To create homes for
your company’s innovations, consider
these approaches.
Objective: Create stand-alone
growth units
Establish stand-alone units charged
with creating new growth businesses.
Examples of this approach include
Cisco Systems’ Emerging Technology
Group, Procter Gamble’s FutureWorks
division, and IBM’s Emerging Business
Opportunities program. Of course, set-
ting up these units requires extensive
resource commitments and careful
planning. Procter Gamble’s Future-
Works division is a fully staffed team
dedicated to all three phases of the in-
novation process: identifying, develop-
ing, and seeding new growth platforms
for the corporation.
As with business units, stand-alone
innovation units are profit centers.
They may be defined by brands, product
lines, customer segments, geographic
regions, or other criteria. Their work
includes choosing which customers to
serve, which products and services to
offer, which competitors to challenge,
and which capabilities to draw on. Their
leaders must balance creative aspira-
tions with commercial realities.7
Objective: Manage stand-alone units
through cross-unit links
Some organizations balance innovation
with business as usual by becoming
“ambidextrous.”8 They separate their
new, exploratory units from their tra-
ditional, profit-oriented ones, allowing
each innovation unit to adopt its own
processes, structures, and culture. At
the same time, they maintain tight links
across these units at the senior execu-
tive level, managing organizational
separation through a tightly integrated
senior team. This approach may provide
a way for companies to pioneer radical
or disruptive innovations while also
pursuing incremental gains. Indeed,
one study showed that more than 90%
of the ambidextrous organizations
researched achieved their goals, com-
pared with much lower percentages
among organizations that used other
types of structures (such as cross-
functional teams).9
Given the difficult challenges facing
organizations today, no company can
afford to take an ad hoc approach to
innovation. Innovation should follow
a disciplined, three-phase approach:
generating ideas, moving them toward
reality, and adopting them for the long
term. When bolstered with powerful
practices related to culture, talent
management, and structure, this
approach will help your organization
continually advance and realize
promising ideas, even through the most
challenging stages. More important, it
will foster a culture that ensures good
ideas are in steady supply.
3m a rch – Apri l 2 0 1 1 : v o l 1 3 no 2
Cassandra Frangos is a
director in Cisco’s Center for
Collaborative Leadership and
leads Cisco’s Executive Action
Learning Forum, a premier
leadership development and
business innovation program
for high-potential executives.
7 Rigby, Gruver, and Allen, ibid.
8 C. A. O’Reilly III and M. L. Tushman, “The Ambidextrous Organization,” Harvard Business Review, April 2004.
9 Ibid.
To learn more
This article and Part 1 (which appeared in the
January–February 2011 BSR) are derived from
Frangos’s white paper, “From Brilliant Idea to
Measurable Business Value: How to Sustain
Innovation in Your Organization.” To obtain a
copy, please email her at cfrangos@cisco.com.
Continue the dialogue
Discuss innovation measures and culture with
your peers on XPC at www.thepalladiumgroup.
com/bsr/frangosInnovation.