1

                 AVOIDING
                 ADHD*




    ENGAGING
    CONSUMERS IN A
    MULTI-SCREEN
    WORLD

                       * ATTENTION DEFICIT HOMEVIEWER
                       DISASTERS
2
Social Media:




Technologies that facilitate conversations
4

                                                                                                                                               not to scale
                                                    USENET
                                                     1979
                                                                listserv            Napster                                    flickr
                                                                  1986               1999                                      2004
         pneumatic post
             1865



                                                                                                                 SecondLife
                                                                                                                    2003
postal service
Persia, 550BC
                                                                       The Palace
                             radio      ARPANET                                         Wikipedia
                                                                          1994                                                             twitter
                             1891         1969                                            2001
                                                          The WELL                                               Facebook                   2006
                                                            1985                                    Friendster     2003
                                                                                                       2002




                                      @                                                                           MySpace               YouTube
                                      email
                                                                                Third Voice                        2003                   2005
                                      1966         BBS               IRC           1999
                                                   1978              1988
                          telephone
                                                                                                                 del.icio.us
                            ~1890
                                                                                                                   2003
     telegraph
    France, 1792                                   MUD1
                                                                                    Blogger
                                                   1978
                                                                                     1999

                                      CompuServe                     MoveOn
                                         1969                         1998                                                     digg
                                                                                    epinions                                   2004
                                                                                      1999


                          A (somewhat incomplete) Timeline of Social Media
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Why does social media matter?
6




It’s not just
“the kids”
who are
doing it.
7
8




=
9




=
10




=
11




 1950
12




     Source: Nielsen Social Media Report 2012
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     Source: Nielsen Social Media Report 2012
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     Source: Nielsen Social Media Report 2012
15




“In the U.S. alone, total minutes spent on social networking sites
has increased 83 percent year-over-year. In fact, total minutes
spent on Facebook increased nearly 700 percent year-over-
year, growing from 1.7 billion minutes in April 2008 to 13.9
billion in April 2009, making it the No. 1 social networking site
for the month.”


  26,428 Person-Years!

                               Source: Nielsen Social Media Report 2012
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Everybody’s Doing it
17




     2013 RSW/US Agency-Marketer Business Report
18
19




http://www.cable360.net/ct/news/people/27235.html
20
21
22
23




Huh?
24

Multiple Screens!
25
       25




     2005
26
                                           26




     33% of web traffic*
               *at peak, Sandvine 2011 report
source: Google/ipsos/Sterling 2012
                                                   27




  90% of our media interactions are screen-based
source: Google/ipsos/Sterling 2012
                                                   28




                            38% with smartphones
29




source: Google/ipsos/Sterling 2012
30




http://gigaom.com/2012/08/29/multi-screen-mania-how-our-devices-work-together/
Social TV
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32
33




Living in The
multi-screen
universe
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35
36
                                       36




     media = content, not technology
37




http://googlemobileads.blogspot.com/2012/08/navigating-new-multi-screen-world.html
38




Tablets challenge PCs
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40




Mobile is the new desktop
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Content Creation   Content Consumption
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43
44
45
46




(how to)
47




responsive design
48




Get
Complimentary
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50
51




(most popular TV show
among women, as of
2/26/2013 according to
AdWeek)
52




DRIVE ACTION
offer something
53




trials
content
apps
coupons
evaluations
information
advice
guides
etc.
54




Think Dayparting
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                          Understand
                          “Community”




     Community: people who share something in common
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              Intimacy and Media
                              responsiveness
                                      more                             •location-based
                              •telemarketing                      •video chat
                                       •twitter
            •spam                            •texting                     •Facebook



                         •virtual tour •email
             •web site

     less                                                                 more   self disclosure
                              k)


                                                                           •blogging
                          ris
                         d
                         an
                       y(
                     ac
                  t im
               in




       •mass media                    less                                •memoir
                                                                                                      1




                                             (Based on Reis & Shaver’s interpersonal process model of intimacy, 1988)
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     To Boldly Go...
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     27 years...
59


               Launch




                            Refine

     Measure




                  Analyze
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Let’s talk!

              Sean Carton
              sean.carton@idfive.com
              www.idfive.com

Avoiding ADHD: Engaging Consumers in a Multi-Screen World