Automation involves using technology to minimize human involvement in production and service delivery. It improves efficiency, reliability, and speed in tasks previously done by humans. Automation is used in manufacturing, transportation, utilities, defense, facilities, and information technology. The document discusses why learning about automation is important and provides details on suitable training places like Nikini Automation Systems, KNC Innovation, and Rotec Automation that offer training programs covering controls panel assembly, PLC programming, HMI/SCADA systems, motors, pneumatic and hydraulic systems.