Looking for hard and Challenging Job where I will have the scope to utilize my potentiality, adaptability and skill to do something innovative and from where I will be able to enhance my experience & skill more. Career Summary: ● Branch management, Supervise the branch staff, Beneficiary selection. ● Micro credit activities as per organizations credit manual. ● Liaison with area official, GO, NGOs, Civil Society etc. ● Staff management, Fund management etc. ● Loan disbursement and recovery procedure maintaining. ● General Ledger. ● Problem solving. ● Responsibility for group formation, loan collection, Accounts update, Group supervision. ● Handle incoming calls from customers. ● Provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction. ● Explain (product/process/ideas) in a logical and simple manner. ● Polite and customer service oriented. ● Excellent Verbal and Written Communication Skills in English & Bengali. ● Exhibits patience and empathy to resolve customer queries.