Organizations are under pressure to release faster with higher quality, while business and technology environments are increasingly becoming more and more complex. How can you deploy great products quickly in such a challenging environment? Intuit, maker of TurboTax, is solving this problem with continuous delivery practices. Continuous delivery is the next stage of agile, allowing organizations to achieve greater velocity, repeatability, and sustainability through a continuous build, test, and deploy process. Nicole Sweeney and Martin Franklin describe how continuous delivery is supporting the needs of 25 million TurboTax customers and a 400-person development community. They share their strategy for making the transition to a continuous delivery process. Find out about the strategies they used to drive this change, including design-thinking, technology selection, platform approach, and change leadership. Learn how you can use these techniques in your organization to make the next step to continuous delivery.

1.
AT11
Session
6/6/2013 3:45 PM
"The Next Frontier of Agile:
Our Journey to Continuous Delivery"
Presented by:
Nicole Sweeney & Martin Franklin
Intuit, Inc.
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

2. Nicole Sweeney
Intuit
As the senior manager of development operations at Intuit, Nicole Sweeney is helping lead the
TurboTax product on a journey from waterfall build and release mechanisms to continuous
delivery. Nicole’s experience with agile began when her division decided to adopt scrum, and
over time she grew a deep appreciation that agile is the best way for engineers, teams, and
organizations to be truly innovative. Since joining Intuit in 2002, Nicole has also held positions of
SCM engineer and tool manager in the central technology organization, and customer
experience leader for TurboTax for States. In her spare time, she loves to hang out with her
kids, ride her road bike, and learn to play the guitar.
Martin Franklin
Intuit
Martin Franklin has twenty-six years of professional experience as a software developer and
architect at BP, DuPont, Sun Microsystems, and numerous startups. In 2004, Martin went to
Intuit to build a CRM system to manage the 40 million TurboTax and Quicken customers. He
then moved into TurboTax development operations where he began leading the organization
toward true agile by evolving the build and deploy processes and services architecture. Along
the way, in no particular order, Martin had seven patents issued, had two kids, got married, and
found himself with a negative equity McMansion with a view of the sea, on a clear day, if you
squint from the bathroom window.