SlideShare a Scribd company logo
How the app works
install
Install the app on
Android, iOS, Windows
platform.
Get connected with your
friends on various social
media such as facebook,
instagram. Gmail on the
go with the click of a
button.
Stay connected with
them at optimum
internet costs and in
offline mode.
Commitment to provide
better services.
Minimum Cost
Security of data (data
encrytion)
Honesty
Innovation
STRATEGIC ASSETS
With the unique feature of
chat offline, people can stay
connected everytime.
Affiliating with other
leading social media apps for
contact synchronization.
Subscription for a year
completely free for premium
app.
Endeavor for constant
innovation to fulfill customer’s
demands.
MARKET OVERVIEW
Increase in social
content usage will
leverage the use of
social media app
among people of all
ages
And with people
finding it easier to
synchronize all their
contacts on one
platform for be it
chat, voice call, video
call, photo sharing
they would definately
want to try the new
app.
OPPURTUNITIES/THREATS
Various market leaders
such as Whatsapp also
innovating its app is a
major threat for Friend
Chat’s market positioning
Providing features of multiple
app in one would surely
leverage the rate of installation
of the app.
GOALS
To become the most popular social
networking app.
To target 1million+ installations in the
first year.
To stimulate as many customers for
downloading premium apps.
To capture at least 10% of market
share.
TARGET CUSTOMERS
TEENAGERS
BUSINESS EXECUTIVES USE
IT FOR PROMOTION OF
THEIR PRODUCTS AND
FRIENDS IN SAME
PROFESSION
CUSTOMER SEGMENTATION
DEMOGRAPHIC:
Customers of all ages, gender
and income level from lower
middle class to any income
strata.
GEOGRAPHIC:
Mostly the customers belonging
to urban areas and in countries
where social media content is
not blocked having internet
connectivity.
COLLABORATORS
Points of Parity:
Always stay
connected
Available on all OS
1 year free
subscription
Points of Difference:
Can work offline for
sending-receiving
messages.
Can synchronize
contacts from all social
medias.
Help in tracing the
details of anonymous
numbers.
Encryption of data and
ensured security.
Customer Value:
To provide quality service and
security of data to its
customers at optimum cost
Company value:
Leading change
Respect for individual
Integrity
Excellence
Learning and sharing
Product
PROMISE TO DELIVER THE BEST AND MOST
INNOVATIVE PRODUCT IN MARKET.
Free Features:
Message encryption and
data security.
Contact synchronization.
Optimum internet cost.
Share messages in
offline mode.
Available on all OS
platforms.
Premium features:
Share photos, videos.
Trace the details of anonymous contacts.
Voice and video call with best possible clarity.
On installing premium app, you become premium member eligible for various
discounts and benefits.
Pricing
The premium
version will be
priced at 55$
per year which is
justified for
providing better
and more
features
compared to it
competitors.
Friend chat will be positioned as the most reliable
and innovative app providing the features of
multiple apps in just one app that too with reduced
costs.
COMMUNICATION:
oSocial media
oE-mail marketing
Incentives
o Discount coupon for
regular browsers.
oRefer to friends and
earn
DISTRIBUTION
CUSTOMER EXPERIENCE
LIFECYCLE
ORGANISATION
STRUCTURE
AN OVERVIEW
DISCLAIMER
Created by Ritika Siraj, during a
marketing internship under Prof Sameer
Mathur.

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Assignment3

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. How the app works install
  • 6. Install the app on Android, iOS, Windows platform. Get connected with your friends on various social media such as facebook, instagram. Gmail on the go with the click of a button. Stay connected with them at optimum internet costs and in offline mode.
  • 7.
  • 8. Commitment to provide better services. Minimum Cost Security of data (data encrytion) Honesty Innovation
  • 9.
  • 10. STRATEGIC ASSETS With the unique feature of chat offline, people can stay connected everytime. Affiliating with other leading social media apps for contact synchronization. Subscription for a year completely free for premium app. Endeavor for constant innovation to fulfill customer’s demands.
  • 11. MARKET OVERVIEW Increase in social content usage will leverage the use of social media app among people of all ages And with people finding it easier to synchronize all their contacts on one platform for be it chat, voice call, video call, photo sharing they would definately want to try the new app.
  • 12. OPPURTUNITIES/THREATS Various market leaders such as Whatsapp also innovating its app is a major threat for Friend Chat’s market positioning Providing features of multiple app in one would surely leverage the rate of installation of the app.
  • 13. GOALS
  • 14. To become the most popular social networking app. To target 1million+ installations in the first year. To stimulate as many customers for downloading premium apps. To capture at least 10% of market share.
  • 15.
  • 16. TARGET CUSTOMERS TEENAGERS BUSINESS EXECUTIVES USE IT FOR PROMOTION OF THEIR PRODUCTS AND FRIENDS IN SAME PROFESSION
  • 17. CUSTOMER SEGMENTATION DEMOGRAPHIC: Customers of all ages, gender and income level from lower middle class to any income strata. GEOGRAPHIC: Mostly the customers belonging to urban areas and in countries where social media content is not blocked having internet connectivity.
  • 19. Points of Parity: Always stay connected Available on all OS 1 year free subscription Points of Difference: Can work offline for sending-receiving messages. Can synchronize contacts from all social medias. Help in tracing the details of anonymous numbers. Encryption of data and ensured security.
  • 20. Customer Value: To provide quality service and security of data to its customers at optimum cost Company value: Leading change Respect for individual Integrity Excellence Learning and sharing
  • 21.
  • 22. Product PROMISE TO DELIVER THE BEST AND MOST INNOVATIVE PRODUCT IN MARKET.
  • 23. Free Features: Message encryption and data security. Contact synchronization. Optimum internet cost. Share messages in offline mode. Available on all OS platforms.
  • 24. Premium features: Share photos, videos. Trace the details of anonymous contacts. Voice and video call with best possible clarity. On installing premium app, you become premium member eligible for various discounts and benefits.
  • 25. Pricing The premium version will be priced at 55$ per year which is justified for providing better and more features compared to it competitors.
  • 26. Friend chat will be positioned as the most reliable and innovative app providing the features of multiple apps in just one app that too with reduced costs.
  • 27. COMMUNICATION: oSocial media oE-mail marketing Incentives o Discount coupon for regular browsers. oRefer to friends and earn
  • 29.
  • 33. DISCLAIMER Created by Ritika Siraj, during a marketing internship under Prof Sameer Mathur.