SAP's service-oriented architecture (SOA) increases flexibility and efficiency for enterprise resource planning (ERP) by moving toward more software-based and web services-based business activities. This makes ERP adoption more attractive for small and mid-sized companies by reducing reliance on in-house hardware technologies and allowing easier reuse of software components. According to SAP, it is uniquely positioned to support the development of service-oriented architectures for both SAP and non-SAP solutions.

1. KISS ARMY

2.  SAP service-oriented architecture moves the ERP (Enterprise Resource
Planning) landscape toward software-based and web services-based
business activities. This move increases adaptability, flexibility,
openness, and efficiency. The move towards E-SOA helps companies
reuse software components and not rely as much on in-house ERP
hardware technologies, which makes ERP adoption more attractive to
small and mid-sized companies. According to a press fact sheet from
SAP, "SAP is the only enterprise applications software vendor that is
both building service-orientation directly into its solutions and
providing a technology platform SAP NetWeaver and guidance to
support companies in the development of their own service-oriented
architectures spanning both SAP and non-SAP solutions."
Oracle customers, for managing lots of databases and application
servers (according to Oracle Corporation, preferably in a grid
solution), could use the Oracle Enterprise Manager Grid Control. It can
manage multiple instances of Oracle deployment platforms; the most
recent edition also allows for management and monitoring of other
platforms such as Microsoft .NET, Microsoft SQL Server, NetApp Filers,
BEA weblogic and others. Partners and IT organizations can build
extensions to Oracle Enterprise Manager, and make them available to
other Enterprise Manager users via Oracle Enterprise Manager 10g
Grid Control Extensions Exchange.

3.  SAP is a software corporation that provides software
applications, which supports most businesses run their
organization. SAP focuses on six different industry levels
including process industries, discrete industries,
consumer industries, service industries, financial
services, and public services. SAP's user groups are
independent and groups that are non-profit join up with
SAP's Ecosystem organization.
i2's supply chain management system provides services
to 1500 customers, all in different industries. i2 sells
products through a direct sales force, but also has a
reseller channel. i2's user group has six founding
members in 1996, but now it has over 150 companies
SAP and i2 are primarly the same organization, but SAP
is much larger than i2.

4.  Oracle’s Siebel Customer Relationship Management
applications help provide insight to the right person at
the right time, leading to faster, better informed
decisions. With solutions tailored to the specific needs
of more than 20 industries, Siebel provides predictive
analytics capabilities that deliver real-time intelligence,
greater flexibility through support of both J2EE and
.NET, and a lower total cost of ownership.
Salesforce.com’s Customer Relationship Management
solutions, empowers uses to stand out in the crowd.
They do so by providing the most pioneering technology
and making it simple for their users to share and manage
business information. Their CRM solutions unite award-
winning functionality, proven integration, point-and-
click customization, global capabilities, and the best
user experience available.

5.  Let's be realistic - Oracle is the way to go.
Looking at the perspectives, when a customer uses
Salesforce's Software-as-a-Service CRM, many different
companies share the same physical server on the back end. In
Oracle's CRM, that has been implemented - Oracle offers a new
single-tenant service, so that Oracle's customers don't have to
share computers with anyone else.
When a single-tenant server crashes, only one customer will
feel "pain". When multi-tenant clouds go down, like when
Salesforce.com crashed in early 2009, everyone was affected.
The single-tenant model is a huge advantage for Oracle and
makes it extremely difficult for companies like Salesforcecom
to compete. But it is apparent that you get what you pay for:
Oracle's multitenant CRM costs $70 per user per month,
compared to the $125 for a single-tenant setup.

6.  Oracle is compatible with small and large
businesses alike, mainly due to its single
tenant service model.