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CONSUMER
TECHNOLOGY TRENDS:
IMPACT ON LIVES
By Kingsley Ndubuisi
INTRODUCTION
Consumer technology, from its very beginnings, has been an integral
part of our existence. It has evolved over time, from early innovations
like the telephone and radio to today's advanced smartphones and
streaming platforms. These technologies have not only changed the
way we communicate and entertain ourselves but have also influenced
the way we work, learn, and interact with the world.
For example, the advent of the internet has revolutionized how we
access information, connect with people globally, and conduct
business. Social media platforms have become powerful tools for self-
expression, networking, and activism.
ACCESS TO THE INTERNET
Internet Accessibility: The number of people accessing the internet
has steadily increased over the past decade, with billions now
connected worldwide.
Internet users accounted for 5.18 billion people globally as of April
2023, or 64.6% of the world's population. 4.8 billion people, or 59.9%
of the world's population, used social media out of this total.
Internet Speeds: High-speed internet connections have become
commonplace, enabling faster access to information, streaming, and
online activities.
DIGITAL DEVICES USED BY
AUDIENCES
As of the fourth quarter of 2019, the majority of digital audiences
worldwide were using multiple platforms. In North America, 66
percent of digital audiences were multi-platform users, while 21
percent were using desktop devices only, and only 14 percent on
mobile platforms only.
Multifaceted Devices: Consumers use a variety of digital devices,
including smartphones, tablets, laptops, and desktop computers, to
access the internet.
IoT Integration: The rise of Internet of Things (IoT) devices such as
HOW CUSTOMERS SEARCH FOR
INFORMATION
Search Engines: Search engines like Google remain the primary
method for seeking information and recommendations.
Social Media: Social media platforms have evolved into influential
sources of information and product recommendations.
Voice Search: The adoption of voice assistants like Siri and Alexa has
altered the way consumers search, making it more conversational.
WHAT CONSUMERS BUY ONLINE
E-commerce Boom: Consumers now purchase a wide range of
products and services online, from groceries to electronics,
contributing to the e-commerce boom.
Online Marketplaces: Platforms like Amazon, eBay, and Alibaba have
revolutionized online shopping, offering a vast selection and
convenient delivery options.
ONLINE VIDEO CONSUMPTION
Rise of Streaming: Traditional television is being challenged by the
surge in streaming services like Netflix, Disney+, and YouTube.
User-Generated Content: Consumers actively engage with user-
generated content on platforms like TikTok, which has transformed
short-form video consumption.
In 2022, consumers will view an average of 19 hours per week of
online video material, according to a global poll of consumers.
Consumers viewed 19 hours of internet video material per week in
2021; this was an increase.
CONSUMER TRENDS
Mobile-First Approach: With the proliferation of smartphones,
consumers increasingly rely on these pocket-sized devices for
various tasks. Mobile devices have become the primary gateway to
the internet, social media, and online shopping. Consequently,
businesses are investing heavily in optimizing their websites and
applications for mobile platforms to provide seamless experiences for
users on the go. This trend underscores the importance of responsive
design and mobile app development.
Personalization: Consumers now expect personalized experiences in
all aspects of their digital interactions. This expectation is driven by
advancements in artificial intelligence (AI) and data analytics. Through
data-driven insights, companies can tailor product recommendations,
content, and advertising to individual preferences. This not only
enhances user engagement but also increases the likelihood of
conversion and customer loyalty.
Privacy Concerns: Heightened awareness of data privacy and security
has led to a shift in consumer sentiment. People are increasingly
concerned about how their personal data is collected, used, and
protected. This has resulted in calls for stricter regulations, such as
GDPR in Europe, and increased consumer demands for transparency
in data handling practices. Companies are under pressure to
prioritize data privacy and build trust with their customers.
Sustainability: There is a growing trend toward eco-consciousness
among consumers. They are favoring products and services that are
environmentally friendly and align with sustainability goals.
Businesses are responding by adopting eco-friendly practices,
reducing carbon footprints, and showcasing their commitment to
sustainability in their marketing efforts. This trend reflects a broader
societal awareness of environmental issues.
Remote Work: The COVID-19 pandemic brought about a rapid and
widespread adoption of remote work. This shift has not only transformed
work dynamics but also increased the reliance on technology for remote
collaboration, communication, and productivity. It has driven the need for
better video conferencing tools, virtual team-building solutions, and
cybersecurity measures to support the remote workforce.
Health and Wellness Tech: Consumers are increasingly incorporating
technology into their health and wellness routines. Health monitoring
devices, fitness apps, and telemedicine services have become integral parts
of daily life. This trend has been accelerated by the pandemic, with
consumers seeking ways to monitor their health, exercise, and access
healthcare services remotely. It presents opportunities for innovation in the
health tech sector.
These consumer trends illustrate the dynamic nature of technology's impact
on our lives. They not only reflect changing consumer preferences but also
drive innovation and shape industries. Adapting to and capitalizing on these
trends is crucial for businesses and organizations looking to meet the
evolving needs of their customers in the digital age.
SUMMARY
Technology has fundamentally reshaped how consumers access
information, shop, and consume content. The internet's widespread
availability, diverse devices, and evolving search methods have
empowered consumers to make informed choices. E-commerce and
online video consumption have disrupted traditional markets, while
emerging trends like personalization and sustainability reflect
changing consumer preferences. As technology continues to evolve,
its impact on consumers' lives will remain a dynamic and influential
force.
REFERENCE
Reference
Hillary. (August 28, 2023). “The Impact of Consumer Technology on Our
Daily Lives: Exploring its Benefits and Drawbacks” Tech Bullion.
https://techbullion.com/the-impact-of-consumer-technology-on-our-
daily-lives-exploring-its-benefits-and-drawbacks/
Ani Petrosyan. (Aug 29, 2023) “Number of internet and social media users
worldwide as of April 2023”
https://www.statista.com/statistics/617136/digital-population-worldwide/
Ani Petrosyan. (Jul 7, 2022) “Digital audience in selected regions during 4th
quarter 2019, by device”
https://www.statista.com/statistics/1128629/total-digital-audience-
breakdown-select-region-device/
L. Ceci,( Mar 15, 2023) “Average weekly time spent with online video
worldwide from 2018 to 2023”
https://www.statista.com/statistics/611707/online-video-time-
spent/#:~:text=According%20to%20a%20survey%20conducted%20among%20
consumers%20worldwide%2C,watched%2019%20hours%20of%20online%20vi
deo%20content%20weekly.

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ASSIGNAMENT 2.pptx

  • 1. CONSUMER TECHNOLOGY TRENDS: IMPACT ON LIVES By Kingsley Ndubuisi
  • 2. INTRODUCTION Consumer technology, from its very beginnings, has been an integral part of our existence. It has evolved over time, from early innovations like the telephone and radio to today's advanced smartphones and streaming platforms. These technologies have not only changed the way we communicate and entertain ourselves but have also influenced the way we work, learn, and interact with the world. For example, the advent of the internet has revolutionized how we access information, connect with people globally, and conduct business. Social media platforms have become powerful tools for self- expression, networking, and activism.
  • 3. ACCESS TO THE INTERNET Internet Accessibility: The number of people accessing the internet has steadily increased over the past decade, with billions now connected worldwide. Internet users accounted for 5.18 billion people globally as of April 2023, or 64.6% of the world's population. 4.8 billion people, or 59.9% of the world's population, used social media out of this total. Internet Speeds: High-speed internet connections have become commonplace, enabling faster access to information, streaming, and online activities.
  • 4.
  • 5. DIGITAL DEVICES USED BY AUDIENCES As of the fourth quarter of 2019, the majority of digital audiences worldwide were using multiple platforms. In North America, 66 percent of digital audiences were multi-platform users, while 21 percent were using desktop devices only, and only 14 percent on mobile platforms only. Multifaceted Devices: Consumers use a variety of digital devices, including smartphones, tablets, laptops, and desktop computers, to access the internet. IoT Integration: The rise of Internet of Things (IoT) devices such as
  • 6. HOW CUSTOMERS SEARCH FOR INFORMATION Search Engines: Search engines like Google remain the primary method for seeking information and recommendations. Social Media: Social media platforms have evolved into influential sources of information and product recommendations. Voice Search: The adoption of voice assistants like Siri and Alexa has altered the way consumers search, making it more conversational.
  • 7. WHAT CONSUMERS BUY ONLINE E-commerce Boom: Consumers now purchase a wide range of products and services online, from groceries to electronics, contributing to the e-commerce boom. Online Marketplaces: Platforms like Amazon, eBay, and Alibaba have revolutionized online shopping, offering a vast selection and convenient delivery options.
  • 8. ONLINE VIDEO CONSUMPTION Rise of Streaming: Traditional television is being challenged by the surge in streaming services like Netflix, Disney+, and YouTube. User-Generated Content: Consumers actively engage with user- generated content on platforms like TikTok, which has transformed short-form video consumption. In 2022, consumers will view an average of 19 hours per week of online video material, according to a global poll of consumers. Consumers viewed 19 hours of internet video material per week in 2021; this was an increase.
  • 9. CONSUMER TRENDS Mobile-First Approach: With the proliferation of smartphones, consumers increasingly rely on these pocket-sized devices for various tasks. Mobile devices have become the primary gateway to the internet, social media, and online shopping. Consequently, businesses are investing heavily in optimizing their websites and applications for mobile platforms to provide seamless experiences for users on the go. This trend underscores the importance of responsive design and mobile app development. Personalization: Consumers now expect personalized experiences in all aspects of their digital interactions. This expectation is driven by advancements in artificial intelligence (AI) and data analytics. Through data-driven insights, companies can tailor product recommendations, content, and advertising to individual preferences. This not only enhances user engagement but also increases the likelihood of conversion and customer loyalty.
  • 10. Privacy Concerns: Heightened awareness of data privacy and security has led to a shift in consumer sentiment. People are increasingly concerned about how their personal data is collected, used, and protected. This has resulted in calls for stricter regulations, such as GDPR in Europe, and increased consumer demands for transparency in data handling practices. Companies are under pressure to prioritize data privacy and build trust with their customers. Sustainability: There is a growing trend toward eco-consciousness among consumers. They are favoring products and services that are environmentally friendly and align with sustainability goals. Businesses are responding by adopting eco-friendly practices, reducing carbon footprints, and showcasing their commitment to sustainability in their marketing efforts. This trend reflects a broader societal awareness of environmental issues.
  • 11. Remote Work: The COVID-19 pandemic brought about a rapid and widespread adoption of remote work. This shift has not only transformed work dynamics but also increased the reliance on technology for remote collaboration, communication, and productivity. It has driven the need for better video conferencing tools, virtual team-building solutions, and cybersecurity measures to support the remote workforce. Health and Wellness Tech: Consumers are increasingly incorporating technology into their health and wellness routines. Health monitoring devices, fitness apps, and telemedicine services have become integral parts of daily life. This trend has been accelerated by the pandemic, with consumers seeking ways to monitor their health, exercise, and access healthcare services remotely. It presents opportunities for innovation in the health tech sector. These consumer trends illustrate the dynamic nature of technology's impact on our lives. They not only reflect changing consumer preferences but also drive innovation and shape industries. Adapting to and capitalizing on these trends is crucial for businesses and organizations looking to meet the evolving needs of their customers in the digital age.
  • 12. SUMMARY Technology has fundamentally reshaped how consumers access information, shop, and consume content. The internet's widespread availability, diverse devices, and evolving search methods have empowered consumers to make informed choices. E-commerce and online video consumption have disrupted traditional markets, while emerging trends like personalization and sustainability reflect changing consumer preferences. As technology continues to evolve, its impact on consumers' lives will remain a dynamic and influential force.
  • 13. REFERENCE Reference Hillary. (August 28, 2023). “The Impact of Consumer Technology on Our Daily Lives: Exploring its Benefits and Drawbacks” Tech Bullion. https://techbullion.com/the-impact-of-consumer-technology-on-our- daily-lives-exploring-its-benefits-and-drawbacks/ Ani Petrosyan. (Aug 29, 2023) “Number of internet and social media users worldwide as of April 2023” https://www.statista.com/statistics/617136/digital-population-worldwide/ Ani Petrosyan. (Jul 7, 2022) “Digital audience in selected regions during 4th quarter 2019, by device” https://www.statista.com/statistics/1128629/total-digital-audience- breakdown-select-region-device/ L. Ceci,( Mar 15, 2023) “Average weekly time spent with online video worldwide from 2018 to 2023” https://www.statista.com/statistics/611707/online-video-time- spent/#:~:text=According%20to%20a%20survey%20conducted%20among%20 consumers%20worldwide%2C,watched%2019%20hours%20of%20online%20vi deo%20content%20weekly.