This document summarizes an orientation training assessment conducted at Salem State University. It describes the learning outcomes, which included being able to locate the new Student Navigation Center and name offices located there. It also covered connecting with disengaged students and describing the First Year Reading Experience book. Survey results from 19 participants found the training was effective at achieving the learning outcomes, with 100% able to state the navigation center location and name offices there and describe the book. The recommendations were to consult IT and Residence Life due to lower survey results in those areas. Limitations included the mix of new and returning staff surveyed and that students were required to complete the survey.

1. ORIENTATION
TRAINING
ASSESSMENT
By: Roatha Kong

2. Brief Description & Learning
Outcomes
 Salem State University
 Student Involvement & Activities
 Assessing Orientation Training Program
 Learning Outcomes:
 1.State where the new Student Navigation Center is
located.
 2. Name 3 offices that will be at the new Navigation
Center.
 3. Describe 2 ways to connect with students who are
disengaged.
 4. Describe the First Year Reading Experience book.

3. Description of Sample
&Assessment Results
 Undergraduate
student, 10
new staff, 9
returning
Orientation
leader
 19 Surveys
Received
Overview, 1
Energizers , 1
Ice
Breakers,
1
Connecting
With
Students, 1
How to
Lead, 1
S.A.N.D.S.
, 1
Advisin
g, 1
H.A.T., 1
Performance/
Conduct/
Training
Expectations,
2
Conflict
Management,
2
First Year
Experience, 2
Goal Setting,
2
CESA
, 2Disabilities
Services, 2
Student
Advocacy, 2
Navigation
Center, 2
I.T. Services,
3
Residence
Life, 4
1=Very Useful
2=Useful
3=Neutral

4. Learning Outcome
 100% 1.State where the new Student Navigation
Center is located.
 100% 2. Name 3 offices that will be at the new
Navigation Center.
 84% 3. Describe 2 ways to connect with students
who are disengaged.
 100% 4. Describe the First Year Reading
Experience book.

5. Recommendations
 Survey results indicates training to be effective
& learning outcomes were achieved
 Strengths of the assessment comes from the
organization and adaptability of the office
 Consult I.T & Residence Life to find disconnect
to improve for future trainings

6. Limitations/Reflections
 The sample of returners & new staff makes it
difficult for training
 Online Survey-Room for Error
 Student Staff Relationships/Dynamic might
impact survey results
 Student are required to take survey
 Reflection: Writing Surveys and Assessment is
challenging