Aftermarket Suite for OEMs.

1. Assert Aftermarket Suite
“A business Absolutely devoted to service will hAve only one
KEY BENEFITS
worry About profits. they will be embArrAssingly lArge.”
• Double productivity; - henry ford, founder of ford motor compAny
• Decrease lead time by 30%;
• Improve safety and compli- Assert is a solution for increased aftermarket sales through enhancing aftermarket infor-
ance; mation delivery, increasing equipment uptime, streamlining maintenance processes and
• Accelerate information expanding the spare parts buisness. Assert may be integrated with your PLM or ERP solution
retrieval; and adds functionalty for the aftermarket. Assert is especially designed for companies just
like yours.
• Strengthen channel and
customer relationship;
Assert Offering:
• Increase maintenance produc- • Dynamic delivery service and support • Incremental update mechanism for
tivity and asset availability; information; remote deployment such as intranet, hosted
• Desktop and web based enviorment and standalones;
• Hierarachical, visual and table of con-
catalogue; tents navigation; • Multilingual;
• Tracking of parts history; • Attributes and model based filtering; • Handling of multiple brands;
• Product model, assembly and • Multiple search functions, including field • Note book and bookmarks;
chassis number wise search and full-text;
engine; • Ordering system.
• Illustrated parts catalogue integration via
• Parts number wise search hyperlink;
engine;
• Publishing of information through inter-
• Separate administration and net, webserver, CD, DVD and pdf document;
dealers.
ContaCt Signifikant? Sweden: info@signifikant.se +46 8 735 58 90 · Singapore: info-ap@signifikant.se +65 62 92 27 84
India: info-in@signifikant.se +91 22 2584 2091 More inforMation? Please visit www.signifikant.se

2. With innovative features like contents uploading through multiple delivery channels together with e-commerce capabilities,
Assert provides unprecedented benefits to OEMs, operators and service providers.

3. increase your
aftermarket
sales by 20%!
With your strategic work to increase after- Growing the after market But do they have the right tools to sell?
market sales, Assert will provide you the Turn your service staff into a highly efficient
For many businesses, the aftermarket is
means to increase your aftermarket sales sales department.
an untapped potential for growth. But
with 20% or more. Compete efficiently with
strategic decisions are needed to exploit
third part vendors, increase your service
this potential.
staff’s sales and generate higher margins. Increase customer satisfaction
Assert will boost your total profit! Research suggests that a strategy to
The quality of the support given to a
increase the aftermarket will include
customer is greatly dependent upon a
operational investments in aligning service
prompt handling of down-time. Top 90% of
Margins are created in the aftermarket and sales processes as well as supporting
manufacturing businesses deliver the right
IT-solutions for these processes.
Numerous surveys have been conducted part to the customer 99.7% of the time.
within the aftermarket of manufacturing Short and long term effects may be reached
The long term effect is increased cus-
industry, all showing a clear shift towards through focusing on sales of parts and
tomer satisfaction, higher part sales and
the aftermarket as a driver for margins. optimizing the delivery of exactly the right
increased profit.
As low-cost competition increase and parts to existing customers.
product margins are put at peril, the trend
escalates.
Turn your aftermarket into a profit machine
Increase your aftermarket sales
Still, despite the clear threat of low-cost
With strategic work and operational
competition, most manufacturing business- A key issue in increasing sales of parts is
improvement with proper IT-support, you
es choose to grow their aftermarket at the aligning sales and service processes. Ser-
may achieve 20% or higher increase in
same rate as the over-all business. Simply, vice staff is your front end to the customer,
aftermarket sales!
the aftermarket is not made a strategic and they are the key to achieving both
tool to increase profitability - a possible customer satisfaction and increased parts How much does that boost your total profit?
business risk. sales.

4. Assert is designed for usability, flexibility, reliability and total ownership.
Technologies and Platforms
The core of Assert is an information server that is a platform both
for services and data warehouse.
• Microsoft Windows Server operating system
• IIS web server
• Microsoft .Net application framework
• Microsoft SQL server
• Xml data integration and SOAP communication protocol
SeVeraL eDitionS to fit YoUr organiZation
Assert Suite is available with a large set of options and configuration possibilities:
• Assert Hosted – for the smallest business, direct start and no investment
• Assert Small Business Edition – for the small enterprise, low costs and high gain
• Assert Standard Edition – the flexible solution to achieve customer satisfaction and increased aftermarket sales
• Assert Enterprise Edition – for the large enterprise with worldwide presence and high degree of customization
• Assert After Market Portal – increase customer collaboration and satisfaction while selling more parts
ContaCt Signifikant? Sweden: info@signifikant.se +46 8 735 58 90 · Singapore: info-ap@signifikant.se +65 62 92 27 84
India: info-in@signifikant.se +91 22 2584 2091 More inforMation? Please visit www.signifikant.se