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www.asse.org SEPTEMBER 2015 ProfessionalSafety 35
Preventing
Serious Injuries&Fatalities
Study Reveals Precursors & Paradigms
By Donald K. Martin and Alison A. Black
Safety Management
Peer-Reviewed
IN BRIEF
•Over the past decade
nonserious workplace
injuries have decreased, but
fatalities have decreased at
a much slower rate.
•Research shows that con-
tributing factors are different
between less-serious events
and serious injury/fatality
events.
•Precursors to serious
injuries and fatalities exist in
most organizations and can
be identified and measured.
New paradigms are required
to influence step changes in
improving serious injury and
fatality rates.
Donald K. Martin, M.P.H., CSP, CIH, is a senior vice president
with BST. He has extensive expertise designing and implementing
OSH management systems, risk management programs and orga-
nizational culture change initiatives, both as a consultant and as a
corporate safety leader. Martin has worked in a wide range of indus-
tries including offshore oil exploration, mining, pulp and paper, oil
refining and consumer products. He holds an M.P.H. from University
of Texas at Houston and a B.S. in Environmental Science from Sam
Houston State University. Martin is a professional member of
ASSE’s North Florida Chapter and a member of the Management
Practice Specialty.
Alison A. Black is a research consultant at BST with a background
in psychology, social science research and statistics. She conducts
research and provides predictive analytics for BST and its clients. Black
is a member of BST’s Serious Injury and Fatality study group that
includes global organizations representing several major industries.
O
ver the past decade, the rates
of serious injuries and fatali-
ties (SIFs) have declined at a
much slower rate than less-serious
workplace injuries. This problem should
raise serious questions and implications
for safety leaders at all organizational
levels, from the first level of supervision
to the senior-most executive and board
member, and to the labor leader and
government regulator.
Seven multinational corporations
sought to develop a better understand-
ing of the causes and correlates of SIFs.
These organizations submitted 2 years
of incident data related to SIFs, less-se-
rious recordable injuries and near-hits.
In total, these data included 1,028 event
cases representing approximately 1 mil-
lion global workers and contractors.
This research will ultimately lead to a
better understanding of SIF causes and
the establishment of new paradigms for
SIF prevention.
The Pattern Is Evident
Leaders who closely follow lagging
and leading safety performance indica-
tors have seen the national and global
data (Figure 1, p. 36) and they know it
elicits questions about the effectiveness
of current safety management systems
(BLS). Nonfatal recordable incidents
in the U.S. have declined steadily over
the past 2 decades. The rate of nonfatal
recordable injuries declined 51% in the
past 15 years and 34% just in the past 10.
While the fatality rate has also declined,
it has been much less dramatic: only
12.5% in the past 10 years and 25.5%
in the past 15 (BLS). Data pulled from a
sampling of countries with data available
through the International Labor Organi-
zation (2009) suggest similar
experience in many countries
(Figure 2, p. 36).
Even at a more granular
level, this same pattern is
evident. Data from Interna-
tional Association of Oil and
Gas Producers (2012) shows
similar, unparallel levels of
rate reduction among the
contractor population across
all business functions (Fig-
ure 3, p. 37). Many organi-
zations have observed this
phenomenon among their
own population. For exam-
ple, Figure 4 (p. 37) presents
data from one global organi-
zation (identity protected).
This article aims to provide
insight into factors behind
these trends, approaches
for data analysis and new conclusions
regarding SIF prevention. In the study
described, SIF cases were defined as life-
36 ProfessionalSafety SEPTEMBER 2015 www.asse.org
threatening, life-altering, or fatal injuries and illness-
es (Table 1, p. 38 provides a complete definition).
Injuries of ergonomic origins and catastrophic
multiple-fatality incidents of PSM/fire/explosion
origins were purposefully excluded in the design of
this research. The research team was specifically in-
terested in the attributes of single-fatality events and
felt that inclusion of ergonomic/musculoskeletal and
multiple-fatality/PSM events might bias the find-
ings. The researchers recommend that future stud-
ies include multiple-fatality events as they may shed
additional insight on the fatality causation question
and reveal the existence or non-
existence of biases.
Study Method
Seven multinational organi-
zations expressed interest and
concern over the observed pat-
tern of decreasing minor inju-
ries and increasing SIFs. These
organizations represented the
following industry sectors:
food service contractors, basic
organic chemical manufactur-
ing, industrial gas manufac-
turing, crude petroleum and
natural gas extraction, marine
cargo shipping, grain farming
and ore mining. The estimated
workforce of each participating
company ranged from 5,000 to
more than 230,000, with a mean
and median of approximately
100,000 workers.
To better understand this
issue, the following data pro-
vided by six of the firms were
analyzed: monthly frequencies
of first-aid injuries, medical
treatment cases, restricted-du-
ty cases, lost-workday cases,
serious injuries and fatalities
for 2008 and 2009. Data includ-
ed both employees and con-
tractors and were broken down
by division and region.
Additionally, the research-
ers asked each organization to
provide comprehensive nar-
ratives for all serious injuries
and fatalities over the 2-year
research period, and a sample
of non-SIF recordable injuries
and near-hit incidents over the
same timeframe (Table 2, p.
38) for both the qualitative and
quantitative assessment of SIF
precursors. Researchers elected
to request an equal number of
narratives from each organiza-
tion to balance the representa-
tion of industries (and, thus,
the type of work and exposure
to risk) within the sample.
While all participants had
comprehensive incident inves-
tigation systems and report-
ing structures, the maturity
and information contained in
Figure 1
Safety Performance Indicators
Figure 2
Comparison of Occupational Fatality
Rates Across Different Countries
	
  
www.asse.org SEPTEMBER 2015 ProfessionalSafety 37
the individual databases varied greatly. The least
sophisticated systems contained little more than
unique incident identification numbers, indications
of actual consequence and incident narratives.
Due to this variation and the extensive resourc-
es some organizations felt would be involved in
obtaining the requested information, each par-
ticipating company agreed to
provide 30 SIF narratives, 30
narratives of other recordable
injuries (not actually result-
ing in an SIF) and 30 near-
hit narratives. The samples
were obtained using random-
number/seed generators.
As the study progressed, the
researchers requested addi-
tional random samples of nar-
ratives of recordable cases to
further study the early finding
that non-SIF cases had differ-
ent causes than SIF cases. A
total of 571 narratives were
obtained and assessed. Sam-
pling was proportionate to the
total incidents in each organi-
zation (Table 3, p. 38). Using
the SIF exposure assessment
methodology, the team deter-
mined that a small percentage
of the cases originally thought
to be non-SIF in fact had SIF
exposure potential. The SIF
exposure potential rate was
determined for each organiza-
tion and the overall mean was
calculated giving each organi-
zation equal weight to reflect
equal representation of each
industry sector.
Study Results
The Heinrich Triangle
Is Accurate Descriptively
Heinrich (1931) asserted
that less-severe injuries occur
more frequently than more
serious injuries. Analysis of
data from the companies in
this study confirmed that an
inverse relationship exists
between injury frequency
and severity. Although this
finding confirms the widely
known claim, this research
indicates that the ratio of less
to more severe injuries var-
ies among companies, and
that no constant ratio exists.
This finding validates specific
criticisms about Heinrich’s
300:29:1 ratio (Figure 5, p. 39)
(Anderson & Denkl, 2010;
Manuele, 2002, 2011).
A Subset of Reported Incidents
Will Have SIF Exposure Potential
During the case-by-case analysis, a pattern
emerged whereby a percentage of cases originally
reported as nonserious contained the potential for
something significantly worse to happen. An injury
case was determined to have SIF exposure poten-
Figure 3
OGP Rates of Recordable Injuries
& Fatalities, Contractors
	
  
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
2008 2009 2010 2011 2012
Rate
Total Recordable Injury Rate
per 1 million hours worked
Fatal Accident Rate
per 100 million hours worked
Figure 4
Frequency Rate & Fatality Rate
Note. All injury frequency rate (month rolling average) and fatality rate, Dec. 2000 to Aug. 2008.
38 ProfessionalSafety SEPTEMBER 2015 www.asse.org
tial when the incident resulted in an actual SIF or
when the exposure could have reasonably and re-
alistically resulted in a fatality or serious injury out-
come if repeated.
Examination of the entire context of these cases
revealed numerous outcomes that could have easily
changed to a SIF. Subsequently, additional decision
logic was established to enable a consistent, valid
and reliable methodology to determine SIF expo-
sure. Using this logic, inter-rater reliability for deter-
mining SIF potential was determined to be greater
than 90%. When all of the cases from all of the orga-
nizations were totaled, it was determined that 21%
of all reported cases had SIF exposures (Figure 6).
Heinrich Triangle Is Not Accurate Predictively
Evaluation of case descriptions and narratives
clearly indicated that not all incidents had the poten-
tial to be an SIF. This logically leads to a conclusion
that reducing the frequency of less-severe incidents
at the bottom of the triangle does not necessarily
reduce the number at the top in a proportional way.
This confirms the data seen at the national, sector
and organizational levels, indicating the discrep-
ancy between the rates of reduction (BLS).
The potential for an SIF is variable across the
range of less serious injuries that occur, reflecting
the fact that SIF potential varies among different
types of exposure. For example, a back strain from
lifting a load has little SIF exposure potential, while
a fall from an elevated work position has high SIF
exposure. As a result, an initiative can be highly ef-
fective in reducing the number of injuries with low
SIF exposure while having little or no effect on the
exposures with high SIF exposure potential.
Data analyzed showed the percentage of non-
serious injuries that had SIF exposure potential
varied among companies, ranging from 10% to
36% (Figure 7, p. 40). This indicates that the per-
centage of all injuries with SIF exposure potential is
organization- and location-specific, and in all cases
is a subset of all reported lower severity injuries.
The Contributing Factors for SIFs Are Different
Than Those That Underlie Non-SIFs
The study design called for a comparison between
qualitative analysis of case narratives and quantita-
tive analysis using a statistical tool. This compara-
tive assessment demonstrated that the qualitative
approach yielded results comparable to a more rig-
orous quantitative approach. The causes and roots
of SIFs and non-SIFs are measurably different as
determined by both types of analyses. The study
examined and contrasted the correlates and causal
roots of two categories of injury and incident events
(including near-hits) in which the organizations
were able to provide adequate detail and narratives.
Table 1
Definition of SIF
Serious	
  injury	
  or	
  fatality	
  (SIF)	
  
is	
  any	
  injury	
  that	
  resulted	
  in:	
  
Examples	
  include,	
  but	
  are	
  not	
  
limited	
  to:	
  
Fatality	
   -­‐-­‐	
  
Life-­‐threatening	
  injury	
  or	
  illness	
  
that	
  if	
  not	
  immediately	
  addressed	
  
is	
  likely	
  to	
  lead	
  to	
  death	
  of	
  the	
  
affected	
  individual	
  and	
  will	
  
usually	
  require	
  intervention	
  of	
  
internal	
  and/or	
  external	
  
emergency	
  response	
  personnel	
  to	
  
provide	
  life-­‐sustaining	
  support.	
  
•Laceration	
  or	
  crushing	
  injuries	
  
that	
  result	
  in	
  significant	
  blood	
  loss	
  
•An	
  injury	
  involving	
  damage	
  to	
  
the	
  brain	
  or	
  spinal	
  cord	
  
•An	
  event	
  that	
  requires	
  
application	
  of	
  CPR	
  or	
  an	
  external	
  
defibrillator	
  
•Chest	
  or	
  abdominal	
  trauma	
  
affecting	
  vital	
  organs	
  
•Serious	
  burns	
  
Life-­‐altering	
  injury/permanent	
  
disability	
  that	
  results	
  in	
  
permanent	
  or	
  long-­‐term	
  
impairment	
  or	
  loss	
  of	
  use	
  of	
  an	
  
internal	
  organ,	
  body	
  function	
  or	
  
body	
  part.	
  
•Significant	
  head	
  injuries	
  
•Spinal	
  cord	
  injuries	
  	
  
•Paralysis	
  	
  
•Amputations	
  	
  
•Broken	
  or	
  fractured	
  bones	
  
•Serious	
  burns	
  
	
  
Table 2
Data Obtained From
Organizations in Study
Organization	
  
Serious	
  
injuries	
  and	
  
fatalities	
  
Non-­‐SIF	
  
recordable	
  
injuries	
  
Near-­‐hit	
  
incidents	
   Total	
  
A	
   30	
   30	
   30	
   90	
  
B	
   19	
   26	
   0	
   45	
  
C	
   30	
   30	
   17	
   77	
  
D	
   30	
   30	
   30	
   90	
  
E	
   5	
   30	
   30	
   65	
  
F	
   30	
   30	
   30	
   90	
  
Total	
   144	
   176	
   137	
   457	
  
	
  
Table 3
Number of Random
Sample Narratives
Collected
Organization	
  
Non-­‐SIF	
  incident	
  
comprehensive	
  
narratives	
  
A	
   54	
  
B	
   55	
  
C	
   63	
  
D	
   300	
  
E	
   49	
  
F	
   50	
  
Total	
   571	
  
	
  
www.asse.org SEPTEMBER 2015 ProfessionalSafety 39
Qualitative Results
A qualitative analysis approach would be more
practical for organizations that do not have ready
access to statistical tools and expertise. In such
cases, an organization has the resources to analyze
no more than about 100 cases at one time. Consid-
ering these typical limitations, researchers chose a
similar sample size for the qualitative assessment.
In this analysis, the research team evaluated root
causes on a random sample of the original 457 nar-
ratives collected to draw comparisons between two
groups created based on SIF exposure potential:
•Group 1: SIFs and non-SIF injuries and near-
hits with potential to become SIFs (n = 55)
•Group 2: Non-SIF injuries and near-hits with
no reasonable potential to become SIFs (n = 35)
The data show the causal roots of Group 1 inci-
dents are markedly different than those of Group 2.
Group 1 incidents are strongly related to deficien-
cies in management systems related to lifesaving
policies and programs (see sidebar below, right)
and pretask risk assessments, Group 2 incidents are
more likely to be related to other human factors.
This analysis identified seven themes related to
injury causes. Three of the themes accounted for
82% of SIFs and 91% of non-SIFs:
•42% of SIFs were related to breakdowns in the
processes surrounding lifesaving policies and pro-
grams, while 0% of non-SIFs had this relationship.
•29% of SIFs and 17% of non-SIFs were related
to the performance of routine tasks during which
exposure changed from a planned state, was un-
recognized and could have been prevented by ef-
fective pretask risk assessment processes.
•11% of SIFs and 74% of non-SIFs were related
to human factors not connected to the implementa-
tion of a life-saving rule process (Table 4, p. 40).
It is important to note that the researchers de-
signed the thematic categories to be mutually exclu-
sive to ensure that any case could only be assigned to
one category, thereby preventing double-counting.
Quantitative Results
To conduct a quantitative analysis, the research
team evaluated supervised machine learning tech-
niques for classification. These techniques evaluate
the properties and patterns of explanatory (inde-
pendent) variables in terms of the targeted outcome
(dependent) variable. Decision trees were selected
in part because the output diagrams are simple to
understand, leading to enhanced practical applica-
tion (Hastie, Tibshirani & Friedman, 2009).
After the evaluation of several types of decision
trees based on the data analysis and model valida-
Lifesaving Safety Rules & Policies
Lifesaving safety rules, policies and programs are those processes
designed specifically for the preservation of human life in the
workplace. Typical lifesaving policies and programs identified by
the research partners included:
•lockout/tagout;
•confined space entry;
•working at elevations/fall arrest;
•machine guarding—barricades;
•operations of mobile equipment;
•suspended loads;
•equipment and pipe openings;
•hot work permits;
•excavations and trenches;
•NFPA 70E (arc flash protection).
Figure 5
Validating Criticism
of Heinrich’s Triangle
Medical Treatment, 9291
Restricted Duty and Lost
Workday Cases, 6570
Serious Injuries and
Fatalities**, 203
Figure 6
Potential SIF
Exposure CasesSIF
21%
Potentially
SIF
This research indi-
cates that the ratio
of less to more se-
vere injuries varies
among companies,
and that no con-
stant ratio exists.
40 ProfessionalSafety SEPTEMBER 2015 www.asse.org
tion, a chi-squared automatic interaction detector
(CHAID) was used. These not only predict the out-
come variable (SIF/non-SIF) but they also detect
interactions between the explanatory variables.
The model was validated based on the partitioning
of the dataset into training and testing sets.
Analysis was conducted on all of the
original 457 case narratives obtained. This
dataset used the SIF determination as the
target variable and included:
•Group 1: SIFs and non-SIF injuries
and near-hits with potential to become
SIFs—319 cases examined.
•Group 2: Non-SIF injuries and near-
hits with no reasonable potential to be-
come SIF—138 cases examined.
The model developed (Figure 8) cor-
rectly classified incidents with an overall
accuracy of 78% and categorized SIF in-
cidents with 82% accuracy. This analy-
sis showed that Group 1 injuries had a
greater association with two variables
than Group 2 injuries.
•Type of work activities and work situa-
tions. This included operation of mobile
equipment, watercraft, working under
suspended loads and working at eleva-
tions. Of 126 injuries sustained in asso-
ciation with these activities, 114 (90.5%)
were Group 1, and only 12 injuries were
Group 2. Among these activities, 36 were
coupled with factors such as poor or risky
standard operating procedures or a deviation or
drift from normal procedures over time.
•Type of exposure sources and safety controls. This
group included equipment and pipe opening of
hazardous chemicals, lockout/tagout, machine
guarding and barricades, confined space entry and
use of hot work permits. Of 47 injuries
sustained in association with the type of
safety control, all 47 injuries were Group 1.
This finding confirms that data on
high-potential non-SIF outcome cases
can be useful in defining exposure to SIF.
These exposures, or SIF precursors, will
form the basis for intervention efforts.
The qualitative and quantitative analy-
ses were conducted independently by dif-
ferent members of the research team to
reduce potential for bias. When the results
of each analysis were compared to each
other, it was observed that each analy-
sis approach yielded essentially the same
conclusions: The factors contributing to
SIF cases and non-SIF cases are notably
different; SIF precursors are discoverable
in low-severity cases with SIF exposure
potential; and the integrity and reliability
in life-saving rule programs are important
areas to focus on for SIF prevention.
SIF Exposure Cases Have
Discoverable Precursors
A systematic review of the submitted
cases revealed that the occurrence of a
major event requires a special and infre-
quent configuration of factors—a high-
risk situation must be present, the safety
controls designed to protect against injury
must fail and this combination must be al-
Figure 7
BST Study on SIF
	
  
Table 4
Injury Cause Themes
Theme	
  
SIF	
  or	
  SIF	
  
potential	
  
incident	
  
(n	
  =	
  55)	
  
Non-­‐SIF	
  
potential	
  
incident	
  
(n	
  =	
  35)	
  
Performing	
  a	
  routine	
  operation/production	
  or	
  a	
  
maintenance/repair	
  task,	
  connected	
  with	
  a	
  breakdown	
  in	
  an	
  
established	
  life	
  safety	
  rule	
  program/process	
  
42%	
   0%	
  
Performing	
  a	
  routine	
  operation/production	
  or	
  a	
  
maintenance/repair	
  task	
  (not	
  governed	
  by	
  an	
  established	
  life	
  
safety	
  rule	
  program/process)	
  connected	
  to	
  an	
  exposure	
  that	
  
changed	
  from	
  a	
  “normal	
  state,”	
  was	
  not	
  
anticipated/recognized/controlled	
  and	
  likely	
  could	
  have	
  been	
  
prevented	
  by	
  an	
  effective	
  pre-­‐task	
  risk	
  assessment	
  (PTRA)	
  
process	
  
29%	
   17%	
  
Other	
  human	
  factors	
  that	
  are	
  not	
  connected	
  to	
  an	
  established	
  
life	
  safety	
  rule	
  program/process	
  or	
  not	
  usually	
  conducive	
  to	
  
PTRA.	
  Involved	
  in	
  either	
  a	
  routine	
  operation/production	
  or	
  a	
  
maintenance/repair	
  task.	
  
11%	
   74%	
  
Involved	
  in	
  routine	
  operation/production	
  or	
  a	
  
maintenance/repair	
  task,	
  and	
  a	
  connection	
  to	
  an	
  
equipment/facility/process/engineering	
  design	
  flaw	
  has	
  been	
  
established.	
  
5%	
   3%	
  
Involved	
  in	
  routine	
  operation/production	
  or	
  a	
  
maintenance/repair	
  task,	
  and	
  a	
  connection	
  to	
  predictive	
  and	
  
preventative	
  maintenance	
  and	
  inspection,	
  and	
  reliability	
  
systems	
  have	
  been	
  established.	
  
5%	
   6%	
  
	
  
The percentage of
nonserious injuries
that had SIF expo-
sure potential ranged
from 10% to 36%.
www.asse.org SEPTEMBER 2015 ProfessionalSafety 41
lowed to continue. This series of factors all must oc-
cur, and this is what the research team referred to as
an SIF precursor.
An SIF precursor is a high-risk situation in which
management controls are either absent, ineffec-
tive, or not complied with, and which will result in a
serious or fatal injury if allowed to continue.
The team’s other accepted, and more suc-
cinct, definition of a SIF precursor is: An un-
mitigated high risk situation which will result in a
serious or fatal injury if allowed to continue.
In our group discussions, research and ex-
perience, it is clear that SIF precursors have a
central unifying theme—they are conditions,
behaviors, practices, exposures, situations and
factors that lead to or contribute to the causation
of a serious injury or fatality.
For example, suppose a worker is replacing a
valve while working on a scaffold 30 ft above grade
level. The worker is improperly tied off to an elec-
trical cable tray suspended from the ceiling, and
the scaffold itself has a poorly secured top railing.
The worker trips while removing the heavy valve
assembly, crashes through the railing, and falls to
the ground when the cable tray that he was at-
tached to collapses.
The investigation also reveals that the scaffold had
not been inspected and that the supervisor autho-
rized the use of the improvised anchor point, think-
ing that the site policy allowed him the authority to
do so. When other work crews and supervisors were
interviewed, they revealed that workers routinely
used improvised anchor points that were not for-
mally evaluated and approved by engineering; that
scaffolds were erected by a contracted crew; and that
the inspection and turnover procedure was irregu-
larly followed. Workers were trained in the proper
use of fall arrest devices, but the training did not re-
quire demonstration of use. In this case, the man-
agement control program, “working at elevations,”
existed but it was ineffective, and the process defi-
ciencies were allowed to continue long enough that
a fatality eventually occurred.
The SIF precursors for this event were discover-
able through observation, inspections, interviews,
near-hit reports and other injury reports. One
technique that is particularly useful in identify-
ing SIF precursors is longitudinal analysis (corre-
lational research involving repeated observations
of reported events over long periods of time) of
available data; this can reveal that SIF precursors
have existed in an organization/site for a long
time. When this blind spot is removed, it becomes
equally obvious that the occurrence of an SIF event
should not be viewed as a one-off or fluke event.
Discussion
Summary of Research Results
To recap, the research team reached the follow-
ing conclusions:
•The Heinrich triangle is accurate descriptively.
•That triangle is not accurate predictively.
•A subset of reported safety incidents will have
SIF exposure potential.
•The causal factors for SIFs are different in kind
than those that underlie non-SIFs.
•It is unlikely that a serious injury event is a one-
off, considering that the precursors leading to it
have been present all along.
Limitations in Data & Interpretations
As noted, there was large variability in the data
available. Some organizations simply did not have
enough incidents to provide the requested 30 narra-
tives. For example, Company E only had five SIF cas-
es and Company B did not have a near-hit reporting
system and, thus, could not provide 30 narratives
in this category. However, the researchers feel this
would have only a negligible effect on the findings.
The most significant limitation was the differences
The model
developed cor-
rectly classified
incidents with an
overall accu-
racy of 78% and
categorized SIF
incidents with
82% accuracy.
Figure 8
Model Developed & Outcomes
All	
  Incidents	
  
70%	
  SIF,	
  n	
  =	
  
457	
  
Ac5vity	
  
Equipment/Pipe	
  Opening	
  of	
  
Hazardous	
  Chemicals,	
  LOTO,	
  
Machine	
  Guarding/Barricades,	
  
Confined	
  Space	
  Entry,	
  Hot	
  Work	
  
100%	
  SIF,	
  n	
  =	
  47	
  
All	
  Other	
  
Ac5vi5es	
  	
  
51%	
  SIF,	
  n	
  =	
  207	
  Opera5on	
  of	
  Mobile	
  
Equipment,	
  LiTing	
  
Opera5ons,	
  Working	
  at	
  
Eleva5ons	
  
91%	
  SIF,	
  n	
  =	
  126	
  
Poor/Risky	
  SOPs,	
  Devia5on/DriT	
  
from	
  Normal	
  Procedures	
  Over	
  
Time	
  
100%	
  SIF,	
  n	
  =	
  36	
  
Work	
  Prac5ce	
  
Factors	
  
Horseplay/Impaired	
  
Workers	
  
70%	
  SIF,	
  n	
  =	
  77	
  
42 ProfessionalSafety SEPTEMBER 2015 www.asse.org
in the length and detail of the narratives provided,
which could range from several sentences to several
pages. While this may have potentially led to some
bias or misinterpretation in the analysis and results,
the researchers are confident that their assessments
were valid based on their knowledge of the workplace
conditions and tasks associated with the incidents.
The New Paradigm for Prevention of SIFs
As a result of this research, a new paradigm is
proposed for understanding and preventing SIFs
(Figure 9). Several new concepts are introduced for
consideration by OSH professionals, organization-
al and labor leaders, and safety regulators.
1) Do not expect SIF prevention by working
outside of the SIF triangle. On average, 21% of
reported cases will have SIF exposure. Because
the causes of SIF cases are different than non-SIF
cases, working in the 79% non-SIF section of the
injury triangle is unlikely to prevent SIF cases.
2) The recordable injury log is misleading
when it comes to SIF exposure. Organizations
should review all reported OSH incidents and
identify those with SIF exposure potential. All
recordable injuries are not equal. A broken foot
caused by stepping on a rock in the parking lot has
significantly less SIF exposure than a broken foot
that is the result of being driven over by a fork-
lift. On the OSHA 300 log, these two cases appear
identical due to outcome, but the exposure situa-
tion tells a different story. Most organizations do
not have consistent visibility of these data because
they is buried in the category of recordable injuries
and because those with high SIF are not distin-
guished from those with low SIF (Manuele, 2008).
The research team encourages the addition of a
new column to the OSHA 300 log, “SIF Y/N,” as a
way to gain a truer measure of what really matters.
3) The SIF blind spot is significant. While many
organizations are aware of non-SIFs that have high
potential, few have the consistent visibility needed to
address precursors in sustainable ways (Busse, Cur-
tin, Longhi, et al., 2008; Nash, 2008). Since OSHA to-
tal recordable incident rate changes are not indicative
of changes to SIF potential, without measuring inci-
dents with SIF potential organizations have no way to
assess whether they are making progress in reducing
exposures that contribute to SIFs (Manuele, 2008).
4) An organization’s view on SIFs must
evolve. This involves several steps.
•Educate senior leaders. Corporate executives
must understand this problem before they can act
on it. The solutions to the SIF problem require their
attention, so enlisting their sponsorship is critical
(Krause, 2005).
•Provide visibility to SIF exposure. Develop a new
working definition of serious injury within the organi-
zation. Determine the SIF exposure potential for each
reported event and calculate an SIF exposure rate.
•SIF precursors are discoverable and a key to in-
tervention design. They are embedded in high-risk/
high-exposure tasks (and the research data showed
that 81% of these exposures occurred in the conduct
of routine tasks). Management control systems may
be missing, deficient or not complied with, and these
deficiencies have been allowed to continue. Establish
an ongoing process for identifying and remediating
precursors. This requires examining all data, includ-
ing incidents, near-hits, safety observations, audit
findings and interviews with employees. OSH pro-
fessionals should include process safety exposures as
well as personal safety exposures.
•Integrate interventions into existing safety
management systems. Many organizational sys-
tems, such as life-saving safety rules, pretask risk
assessments, stop-work authority, incident han-
dling systems, audits and safety observations, al-
ready exist, and the solutions to SIF precursors can
be built into these systems.
5) Incident reporting and investigations are
not as effective as they should be. The case nar-
ratives are critical to understanding the context of
an SIF exposure situation. Longitudinal analysis
will reveal significant opportunities for improve-
ment such as identification of multiple contributing
factors and precursors; effectiveness of corrective
and preventive actions; and effectiveness of com-
municating and implementing lessons learned.
Highly effective incident reporting and investiga-
tion systems can be instrumental in the transfor-
mation to a high-performance organization.
6) The role for behavior-based safety is sig-
nificant and underused. The study team further
examined a sample size of 55 SIF/SIF-potential
cases and confirmed that the SIF precursors, pre-
conditions and exposures that contributed to the
occurrence of these incidents would be discover-
able through interviews and/or observations in
87% of the cases. More work is needed to develop
observers’ abilities to discover SIF precursors.
7) SIF exposure events are not one-off events.
Because the precursors to these events have been
in place long before the event occurred, manage-
ment’s vocabulary (“out of the blue,” “freak acci-
Figure 9
Proposed Paradigm
www.asse.org SEPTEMBER 2015 ProfessionalSafety 43
dent”) and reaction (confusion) to SIF occurrences
must change. It is known that certain kinds of situ-
ations trigger, precede or cause SIFs, that SIFs do
not occur randomly and that they are virtually nev-
er isolated events (Manuele, 2008).
Conclusion
This study aimed to gain a better understanding
of the causes of SIFs to enable the development of
improved approaches for the reduction of SIFs. The
findings suggest potential flaws in the way organi-
zations traditionally think about SIFs. Many orga-
nizations are aware of OSH events that have high
potential, but few have the consistent visibility
needed to address precursors in sustainable ways
(Phimister, Bier & Kunreuther, 2005).
Companies that track SIFs find that it represents
a  clear line of differentiation from other types of
injuries (Nash, 2008). Losing one’s life, sight or
mobility, or other injuries of similar magnitude are
different from injuries that heal without life-chang-
ing consequences. All managers want to reduce and
eliminate every type of injury, but consideration
should be given to the allocation of safety resources
specifically targeted to the reduction of potential for
serious and fatal events.
Unless this issue is addressed, the pattern de-
scribed earlier—of flat or no improvement in the
occurrence SIFs—will likely continue. Lack of vis-
ibility makes it unlikely that the factors underlying
SIFs will be addressed effectively. The kinds of ac-
tivities most organizations are doing presently will
not provide the visibility needed to address the is-
sues underlying SIFs. Doing more of the same will
not reduce SIFs.
The new paradigm recognizes that a different
strategy is required to prevent SIFs. Intervention is
needed to change the course and direction of how
resources are used in order to affect SIF exposures.
The core objective of such an intervention is to
identify and remediate precursors, not as a one-
time activity but as an ongoing process. How each
organization approaches the specifics will depend
on many factors, including level of safety maturity,
strength of existing safety systems, organizational
ability to undertake change, and strength of safety
leadership and culture. PS
References
Anderson, M. & Denkl, M. (2010). The Heinrich acci-
dent triangle: Too simplistic a model for HSE management
in the 21st century? SPE International Conference on
Health, Safety and Environment in Oil and Gas Explora-
tion and Production. doi:10.2118/126661-MS
Bureau of Labor Statistics (BLS). (2010, Aug. 9). Census
of fatal occupational injuries summary, 2009. Retrieved
from www.bls.gov/iif/oshcfoi1.htm
BLS. Ilnesses, injuries and fatalities. Retrieved from
www.bls.gov/iif
BLS. (2010, Oct. 21). Workplace injuries and illnesses,
2009. Retrieved from www.bls.gov/news.release/
archives/osh_10212010.pdf
Busse, K.E., Curtin, J., Longhi, M., et al. (2008). Industry
safety a top concern. Town hall forum by top steel execu-
tives. Association for Iron & Steel Technology Conference,
Pittsburgh, PA.
Hastie, T., Tibshirani, R. & Friedman, J. (2009).
The elements of statistical learning: Data mining, infer-
ence and prediction (2nd ed.). New York, NY: Springer
Science+Business Media.
Heinrich, H.W. (1931). Industrial accident prevention: A
scientific approach. New York, NY: McGraw-Hill.
International Association of Oil & Gas Producers.
(2012). Safety performance indicators: 2011 data. Retrieved
from www.ogp.org.uk/pubs/2011s.pdf
International Labor Organization. (2009). Statistics and
databases: ILOSTAT [Data file]. Available from www.ilo.
org/global/statistics-and-databases/lang--en/index.htm
Krause, T.R. (2005). Leading with safety. Hoboken, NJ:
Wiley-Interscience.
Manuele, F.A. (2002). Heinrich revisited: Truisms or
myths. Itasca, IL: National Safety Council.
Manuele, F.A. (2008, Dec.). Serious injuries
and fatalities: A call for a new focus on preven-
tion. Professional Safety, 53(12), 32-39.
Manuele, F.A. (2011, Oct,). Reviewing Hein-
rich: Dislodging two myths from the practice of
safety. Professional Safety, 56(10), 52-61.
Nash, J. (2008, Nov.). Preventing death on
the job: Did Heinrich get it wrong? Industrial
Safety & Hygiene News, 42(11), 18.
Phimister, J.R., Bier, V.M. & Kunreuther,
H.C. (2005, Fall). Flirting with disaster. Issues in
Science and Technology, 22(1). Retrieved from
http://issues.org/22-1/p_phimister
Acknowledgment
This seminal research
project would not have
been possible without
the thought leadership
of Tom Krause, Ph.D.,
founder of Behavioral
Science Technology. His
insight and drive were
instrumental to the suc-
cess of this study.
©istockphoto.com/your_photo
The new
paradigm
recog-
nizes that
a different
strategy is
required
to prevent
SIFs. Inter-
vention is
needed to
change the
course and
direction.

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ASSE Journal Martin and Black_0915

  • 1. www.asse.org SEPTEMBER 2015 ProfessionalSafety 35 Preventing Serious Injuries&Fatalities Study Reveals Precursors & Paradigms By Donald K. Martin and Alison A. Black Safety Management Peer-Reviewed IN BRIEF •Over the past decade nonserious workplace injuries have decreased, but fatalities have decreased at a much slower rate. •Research shows that con- tributing factors are different between less-serious events and serious injury/fatality events. •Precursors to serious injuries and fatalities exist in most organizations and can be identified and measured. New paradigms are required to influence step changes in improving serious injury and fatality rates. Donald K. Martin, M.P.H., CSP, CIH, is a senior vice president with BST. He has extensive expertise designing and implementing OSH management systems, risk management programs and orga- nizational culture change initiatives, both as a consultant and as a corporate safety leader. Martin has worked in a wide range of indus- tries including offshore oil exploration, mining, pulp and paper, oil refining and consumer products. He holds an M.P.H. from University of Texas at Houston and a B.S. in Environmental Science from Sam Houston State University. Martin is a professional member of ASSE’s North Florida Chapter and a member of the Management Practice Specialty. Alison A. Black is a research consultant at BST with a background in psychology, social science research and statistics. She conducts research and provides predictive analytics for BST and its clients. Black is a member of BST’s Serious Injury and Fatality study group that includes global organizations representing several major industries. O ver the past decade, the rates of serious injuries and fatali- ties (SIFs) have declined at a much slower rate than less-serious workplace injuries. This problem should raise serious questions and implications for safety leaders at all organizational levels, from the first level of supervision to the senior-most executive and board member, and to the labor leader and government regulator. Seven multinational corporations sought to develop a better understand- ing of the causes and correlates of SIFs. These organizations submitted 2 years of incident data related to SIFs, less-se- rious recordable injuries and near-hits. In total, these data included 1,028 event cases representing approximately 1 mil- lion global workers and contractors. This research will ultimately lead to a better understanding of SIF causes and the establishment of new paradigms for SIF prevention. The Pattern Is Evident Leaders who closely follow lagging and leading safety performance indica- tors have seen the national and global data (Figure 1, p. 36) and they know it elicits questions about the effectiveness of current safety management systems (BLS). Nonfatal recordable incidents in the U.S. have declined steadily over the past 2 decades. The rate of nonfatal recordable injuries declined 51% in the past 15 years and 34% just in the past 10. While the fatality rate has also declined, it has been much less dramatic: only 12.5% in the past 10 years and 25.5% in the past 15 (BLS). Data pulled from a sampling of countries with data available through the International Labor Organi- zation (2009) suggest similar experience in many countries (Figure 2, p. 36). Even at a more granular level, this same pattern is evident. Data from Interna- tional Association of Oil and Gas Producers (2012) shows similar, unparallel levels of rate reduction among the contractor population across all business functions (Fig- ure 3, p. 37). Many organi- zations have observed this phenomenon among their own population. For exam- ple, Figure 4 (p. 37) presents data from one global organi- zation (identity protected). This article aims to provide insight into factors behind these trends, approaches for data analysis and new conclusions regarding SIF prevention. In the study described, SIF cases were defined as life-
  • 2. 36 ProfessionalSafety SEPTEMBER 2015 www.asse.org threatening, life-altering, or fatal injuries and illness- es (Table 1, p. 38 provides a complete definition). Injuries of ergonomic origins and catastrophic multiple-fatality incidents of PSM/fire/explosion origins were purposefully excluded in the design of this research. The research team was specifically in- terested in the attributes of single-fatality events and felt that inclusion of ergonomic/musculoskeletal and multiple-fatality/PSM events might bias the find- ings. The researchers recommend that future stud- ies include multiple-fatality events as they may shed additional insight on the fatality causation question and reveal the existence or non- existence of biases. Study Method Seven multinational organi- zations expressed interest and concern over the observed pat- tern of decreasing minor inju- ries and increasing SIFs. These organizations represented the following industry sectors: food service contractors, basic organic chemical manufactur- ing, industrial gas manufac- turing, crude petroleum and natural gas extraction, marine cargo shipping, grain farming and ore mining. The estimated workforce of each participating company ranged from 5,000 to more than 230,000, with a mean and median of approximately 100,000 workers. To better understand this issue, the following data pro- vided by six of the firms were analyzed: monthly frequencies of first-aid injuries, medical treatment cases, restricted-du- ty cases, lost-workday cases, serious injuries and fatalities for 2008 and 2009. Data includ- ed both employees and con- tractors and were broken down by division and region. Additionally, the research- ers asked each organization to provide comprehensive nar- ratives for all serious injuries and fatalities over the 2-year research period, and a sample of non-SIF recordable injuries and near-hit incidents over the same timeframe (Table 2, p. 38) for both the qualitative and quantitative assessment of SIF precursors. Researchers elected to request an equal number of narratives from each organiza- tion to balance the representa- tion of industries (and, thus, the type of work and exposure to risk) within the sample. While all participants had comprehensive incident inves- tigation systems and report- ing structures, the maturity and information contained in Figure 1 Safety Performance Indicators Figure 2 Comparison of Occupational Fatality Rates Across Different Countries  
  • 3. www.asse.org SEPTEMBER 2015 ProfessionalSafety 37 the individual databases varied greatly. The least sophisticated systems contained little more than unique incident identification numbers, indications of actual consequence and incident narratives. Due to this variation and the extensive resourc- es some organizations felt would be involved in obtaining the requested information, each par- ticipating company agreed to provide 30 SIF narratives, 30 narratives of other recordable injuries (not actually result- ing in an SIF) and 30 near- hit narratives. The samples were obtained using random- number/seed generators. As the study progressed, the researchers requested addi- tional random samples of nar- ratives of recordable cases to further study the early finding that non-SIF cases had differ- ent causes than SIF cases. A total of 571 narratives were obtained and assessed. Sam- pling was proportionate to the total incidents in each organi- zation (Table 3, p. 38). Using the SIF exposure assessment methodology, the team deter- mined that a small percentage of the cases originally thought to be non-SIF in fact had SIF exposure potential. The SIF exposure potential rate was determined for each organiza- tion and the overall mean was calculated giving each organi- zation equal weight to reflect equal representation of each industry sector. Study Results The Heinrich Triangle Is Accurate Descriptively Heinrich (1931) asserted that less-severe injuries occur more frequently than more serious injuries. Analysis of data from the companies in this study confirmed that an inverse relationship exists between injury frequency and severity. Although this finding confirms the widely known claim, this research indicates that the ratio of less to more severe injuries var- ies among companies, and that no constant ratio exists. This finding validates specific criticisms about Heinrich’s 300:29:1 ratio (Figure 5, p. 39) (Anderson & Denkl, 2010; Manuele, 2002, 2011). A Subset of Reported Incidents Will Have SIF Exposure Potential During the case-by-case analysis, a pattern emerged whereby a percentage of cases originally reported as nonserious contained the potential for something significantly worse to happen. An injury case was determined to have SIF exposure poten- Figure 3 OGP Rates of Recordable Injuries & Fatalities, Contractors   0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 2008 2009 2010 2011 2012 Rate Total Recordable Injury Rate per 1 million hours worked Fatal Accident Rate per 100 million hours worked Figure 4 Frequency Rate & Fatality Rate Note. All injury frequency rate (month rolling average) and fatality rate, Dec. 2000 to Aug. 2008.
  • 4. 38 ProfessionalSafety SEPTEMBER 2015 www.asse.org tial when the incident resulted in an actual SIF or when the exposure could have reasonably and re- alistically resulted in a fatality or serious injury out- come if repeated. Examination of the entire context of these cases revealed numerous outcomes that could have easily changed to a SIF. Subsequently, additional decision logic was established to enable a consistent, valid and reliable methodology to determine SIF expo- sure. Using this logic, inter-rater reliability for deter- mining SIF potential was determined to be greater than 90%. When all of the cases from all of the orga- nizations were totaled, it was determined that 21% of all reported cases had SIF exposures (Figure 6). Heinrich Triangle Is Not Accurate Predictively Evaluation of case descriptions and narratives clearly indicated that not all incidents had the poten- tial to be an SIF. This logically leads to a conclusion that reducing the frequency of less-severe incidents at the bottom of the triangle does not necessarily reduce the number at the top in a proportional way. This confirms the data seen at the national, sector and organizational levels, indicating the discrep- ancy between the rates of reduction (BLS). The potential for an SIF is variable across the range of less serious injuries that occur, reflecting the fact that SIF potential varies among different types of exposure. For example, a back strain from lifting a load has little SIF exposure potential, while a fall from an elevated work position has high SIF exposure. As a result, an initiative can be highly ef- fective in reducing the number of injuries with low SIF exposure while having little or no effect on the exposures with high SIF exposure potential. Data analyzed showed the percentage of non- serious injuries that had SIF exposure potential varied among companies, ranging from 10% to 36% (Figure 7, p. 40). This indicates that the per- centage of all injuries with SIF exposure potential is organization- and location-specific, and in all cases is a subset of all reported lower severity injuries. The Contributing Factors for SIFs Are Different Than Those That Underlie Non-SIFs The study design called for a comparison between qualitative analysis of case narratives and quantita- tive analysis using a statistical tool. This compara- tive assessment demonstrated that the qualitative approach yielded results comparable to a more rig- orous quantitative approach. The causes and roots of SIFs and non-SIFs are measurably different as determined by both types of analyses. The study examined and contrasted the correlates and causal roots of two categories of injury and incident events (including near-hits) in which the organizations were able to provide adequate detail and narratives. Table 1 Definition of SIF Serious  injury  or  fatality  (SIF)   is  any  injury  that  resulted  in:   Examples  include,  but  are  not   limited  to:   Fatality   -­‐-­‐   Life-­‐threatening  injury  or  illness   that  if  not  immediately  addressed   is  likely  to  lead  to  death  of  the   affected  individual  and  will   usually  require  intervention  of   internal  and/or  external   emergency  response  personnel  to   provide  life-­‐sustaining  support.   •Laceration  or  crushing  injuries   that  result  in  significant  blood  loss   •An  injury  involving  damage  to   the  brain  or  spinal  cord   •An  event  that  requires   application  of  CPR  or  an  external   defibrillator   •Chest  or  abdominal  trauma   affecting  vital  organs   •Serious  burns   Life-­‐altering  injury/permanent   disability  that  results  in   permanent  or  long-­‐term   impairment  or  loss  of  use  of  an   internal  organ,  body  function  or   body  part.   •Significant  head  injuries   •Spinal  cord  injuries     •Paralysis     •Amputations     •Broken  or  fractured  bones   •Serious  burns     Table 2 Data Obtained From Organizations in Study Organization   Serious   injuries  and   fatalities   Non-­‐SIF   recordable   injuries   Near-­‐hit   incidents   Total   A   30   30   30   90   B   19   26   0   45   C   30   30   17   77   D   30   30   30   90   E   5   30   30   65   F   30   30   30   90   Total   144   176   137   457     Table 3 Number of Random Sample Narratives Collected Organization   Non-­‐SIF  incident   comprehensive   narratives   A   54   B   55   C   63   D   300   E   49   F   50   Total   571    
  • 5. www.asse.org SEPTEMBER 2015 ProfessionalSafety 39 Qualitative Results A qualitative analysis approach would be more practical for organizations that do not have ready access to statistical tools and expertise. In such cases, an organization has the resources to analyze no more than about 100 cases at one time. Consid- ering these typical limitations, researchers chose a similar sample size for the qualitative assessment. In this analysis, the research team evaluated root causes on a random sample of the original 457 nar- ratives collected to draw comparisons between two groups created based on SIF exposure potential: •Group 1: SIFs and non-SIF injuries and near- hits with potential to become SIFs (n = 55) •Group 2: Non-SIF injuries and near-hits with no reasonable potential to become SIFs (n = 35) The data show the causal roots of Group 1 inci- dents are markedly different than those of Group 2. Group 1 incidents are strongly related to deficien- cies in management systems related to lifesaving policies and programs (see sidebar below, right) and pretask risk assessments, Group 2 incidents are more likely to be related to other human factors. This analysis identified seven themes related to injury causes. Three of the themes accounted for 82% of SIFs and 91% of non-SIFs: •42% of SIFs were related to breakdowns in the processes surrounding lifesaving policies and pro- grams, while 0% of non-SIFs had this relationship. •29% of SIFs and 17% of non-SIFs were related to the performance of routine tasks during which exposure changed from a planned state, was un- recognized and could have been prevented by ef- fective pretask risk assessment processes. •11% of SIFs and 74% of non-SIFs were related to human factors not connected to the implementa- tion of a life-saving rule process (Table 4, p. 40). It is important to note that the researchers de- signed the thematic categories to be mutually exclu- sive to ensure that any case could only be assigned to one category, thereby preventing double-counting. Quantitative Results To conduct a quantitative analysis, the research team evaluated supervised machine learning tech- niques for classification. These techniques evaluate the properties and patterns of explanatory (inde- pendent) variables in terms of the targeted outcome (dependent) variable. Decision trees were selected in part because the output diagrams are simple to understand, leading to enhanced practical applica- tion (Hastie, Tibshirani & Friedman, 2009). After the evaluation of several types of decision trees based on the data analysis and model valida- Lifesaving Safety Rules & Policies Lifesaving safety rules, policies and programs are those processes designed specifically for the preservation of human life in the workplace. Typical lifesaving policies and programs identified by the research partners included: •lockout/tagout; •confined space entry; •working at elevations/fall arrest; •machine guarding—barricades; •operations of mobile equipment; •suspended loads; •equipment and pipe openings; •hot work permits; •excavations and trenches; •NFPA 70E (arc flash protection). Figure 5 Validating Criticism of Heinrich’s Triangle Medical Treatment, 9291 Restricted Duty and Lost Workday Cases, 6570 Serious Injuries and Fatalities**, 203 Figure 6 Potential SIF Exposure CasesSIF 21% Potentially SIF This research indi- cates that the ratio of less to more se- vere injuries varies among companies, and that no con- stant ratio exists.
  • 6. 40 ProfessionalSafety SEPTEMBER 2015 www.asse.org tion, a chi-squared automatic interaction detector (CHAID) was used. These not only predict the out- come variable (SIF/non-SIF) but they also detect interactions between the explanatory variables. The model was validated based on the partitioning of the dataset into training and testing sets. Analysis was conducted on all of the original 457 case narratives obtained. This dataset used the SIF determination as the target variable and included: •Group 1: SIFs and non-SIF injuries and near-hits with potential to become SIFs—319 cases examined. •Group 2: Non-SIF injuries and near- hits with no reasonable potential to be- come SIF—138 cases examined. The model developed (Figure 8) cor- rectly classified incidents with an overall accuracy of 78% and categorized SIF in- cidents with 82% accuracy. This analy- sis showed that Group 1 injuries had a greater association with two variables than Group 2 injuries. •Type of work activities and work situa- tions. This included operation of mobile equipment, watercraft, working under suspended loads and working at eleva- tions. Of 126 injuries sustained in asso- ciation with these activities, 114 (90.5%) were Group 1, and only 12 injuries were Group 2. Among these activities, 36 were coupled with factors such as poor or risky standard operating procedures or a deviation or drift from normal procedures over time. •Type of exposure sources and safety controls. This group included equipment and pipe opening of hazardous chemicals, lockout/tagout, machine guarding and barricades, confined space entry and use of hot work permits. Of 47 injuries sustained in association with the type of safety control, all 47 injuries were Group 1. This finding confirms that data on high-potential non-SIF outcome cases can be useful in defining exposure to SIF. These exposures, or SIF precursors, will form the basis for intervention efforts. The qualitative and quantitative analy- ses were conducted independently by dif- ferent members of the research team to reduce potential for bias. When the results of each analysis were compared to each other, it was observed that each analy- sis approach yielded essentially the same conclusions: The factors contributing to SIF cases and non-SIF cases are notably different; SIF precursors are discoverable in low-severity cases with SIF exposure potential; and the integrity and reliability in life-saving rule programs are important areas to focus on for SIF prevention. SIF Exposure Cases Have Discoverable Precursors A systematic review of the submitted cases revealed that the occurrence of a major event requires a special and infre- quent configuration of factors—a high- risk situation must be present, the safety controls designed to protect against injury must fail and this combination must be al- Figure 7 BST Study on SIF   Table 4 Injury Cause Themes Theme   SIF  or  SIF   potential   incident   (n  =  55)   Non-­‐SIF   potential   incident   (n  =  35)   Performing  a  routine  operation/production  or  a   maintenance/repair  task,  connected  with  a  breakdown  in  an   established  life  safety  rule  program/process   42%   0%   Performing  a  routine  operation/production  or  a   maintenance/repair  task  (not  governed  by  an  established  life   safety  rule  program/process)  connected  to  an  exposure  that   changed  from  a  “normal  state,”  was  not   anticipated/recognized/controlled  and  likely  could  have  been   prevented  by  an  effective  pre-­‐task  risk  assessment  (PTRA)   process   29%   17%   Other  human  factors  that  are  not  connected  to  an  established   life  safety  rule  program/process  or  not  usually  conducive  to   PTRA.  Involved  in  either  a  routine  operation/production  or  a   maintenance/repair  task.   11%   74%   Involved  in  routine  operation/production  or  a   maintenance/repair  task,  and  a  connection  to  an   equipment/facility/process/engineering  design  flaw  has  been   established.   5%   3%   Involved  in  routine  operation/production  or  a   maintenance/repair  task,  and  a  connection  to  predictive  and   preventative  maintenance  and  inspection,  and  reliability   systems  have  been  established.   5%   6%     The percentage of nonserious injuries that had SIF expo- sure potential ranged from 10% to 36%.
  • 7. www.asse.org SEPTEMBER 2015 ProfessionalSafety 41 lowed to continue. This series of factors all must oc- cur, and this is what the research team referred to as an SIF precursor. An SIF precursor is a high-risk situation in which management controls are either absent, ineffec- tive, or not complied with, and which will result in a serious or fatal injury if allowed to continue. The team’s other accepted, and more suc- cinct, definition of a SIF precursor is: An un- mitigated high risk situation which will result in a serious or fatal injury if allowed to continue. In our group discussions, research and ex- perience, it is clear that SIF precursors have a central unifying theme—they are conditions, behaviors, practices, exposures, situations and factors that lead to or contribute to the causation of a serious injury or fatality. For example, suppose a worker is replacing a valve while working on a scaffold 30 ft above grade level. The worker is improperly tied off to an elec- trical cable tray suspended from the ceiling, and the scaffold itself has a poorly secured top railing. The worker trips while removing the heavy valve assembly, crashes through the railing, and falls to the ground when the cable tray that he was at- tached to collapses. The investigation also reveals that the scaffold had not been inspected and that the supervisor autho- rized the use of the improvised anchor point, think- ing that the site policy allowed him the authority to do so. When other work crews and supervisors were interviewed, they revealed that workers routinely used improvised anchor points that were not for- mally evaluated and approved by engineering; that scaffolds were erected by a contracted crew; and that the inspection and turnover procedure was irregu- larly followed. Workers were trained in the proper use of fall arrest devices, but the training did not re- quire demonstration of use. In this case, the man- agement control program, “working at elevations,” existed but it was ineffective, and the process defi- ciencies were allowed to continue long enough that a fatality eventually occurred. The SIF precursors for this event were discover- able through observation, inspections, interviews, near-hit reports and other injury reports. One technique that is particularly useful in identify- ing SIF precursors is longitudinal analysis (corre- lational research involving repeated observations of reported events over long periods of time) of available data; this can reveal that SIF precursors have existed in an organization/site for a long time. When this blind spot is removed, it becomes equally obvious that the occurrence of an SIF event should not be viewed as a one-off or fluke event. Discussion Summary of Research Results To recap, the research team reached the follow- ing conclusions: •The Heinrich triangle is accurate descriptively. •That triangle is not accurate predictively. •A subset of reported safety incidents will have SIF exposure potential. •The causal factors for SIFs are different in kind than those that underlie non-SIFs. •It is unlikely that a serious injury event is a one- off, considering that the precursors leading to it have been present all along. Limitations in Data & Interpretations As noted, there was large variability in the data available. Some organizations simply did not have enough incidents to provide the requested 30 narra- tives. For example, Company E only had five SIF cas- es and Company B did not have a near-hit reporting system and, thus, could not provide 30 narratives in this category. However, the researchers feel this would have only a negligible effect on the findings. The most significant limitation was the differences The model developed cor- rectly classified incidents with an overall accu- racy of 78% and categorized SIF incidents with 82% accuracy. Figure 8 Model Developed & Outcomes All  Incidents   70%  SIF,  n  =   457   Ac5vity   Equipment/Pipe  Opening  of   Hazardous  Chemicals,  LOTO,   Machine  Guarding/Barricades,   Confined  Space  Entry,  Hot  Work   100%  SIF,  n  =  47   All  Other   Ac5vi5es     51%  SIF,  n  =  207  Opera5on  of  Mobile   Equipment,  LiTing   Opera5ons,  Working  at   Eleva5ons   91%  SIF,  n  =  126   Poor/Risky  SOPs,  Devia5on/DriT   from  Normal  Procedures  Over   Time   100%  SIF,  n  =  36   Work  Prac5ce   Factors   Horseplay/Impaired   Workers   70%  SIF,  n  =  77  
  • 8. 42 ProfessionalSafety SEPTEMBER 2015 www.asse.org in the length and detail of the narratives provided, which could range from several sentences to several pages. While this may have potentially led to some bias or misinterpretation in the analysis and results, the researchers are confident that their assessments were valid based on their knowledge of the workplace conditions and tasks associated with the incidents. The New Paradigm for Prevention of SIFs As a result of this research, a new paradigm is proposed for understanding and preventing SIFs (Figure 9). Several new concepts are introduced for consideration by OSH professionals, organization- al and labor leaders, and safety regulators. 1) Do not expect SIF prevention by working outside of the SIF triangle. On average, 21% of reported cases will have SIF exposure. Because the causes of SIF cases are different than non-SIF cases, working in the 79% non-SIF section of the injury triangle is unlikely to prevent SIF cases. 2) The recordable injury log is misleading when it comes to SIF exposure. Organizations should review all reported OSH incidents and identify those with SIF exposure potential. All recordable injuries are not equal. A broken foot caused by stepping on a rock in the parking lot has significantly less SIF exposure than a broken foot that is the result of being driven over by a fork- lift. On the OSHA 300 log, these two cases appear identical due to outcome, but the exposure situa- tion tells a different story. Most organizations do not have consistent visibility of these data because they is buried in the category of recordable injuries and because those with high SIF are not distin- guished from those with low SIF (Manuele, 2008). The research team encourages the addition of a new column to the OSHA 300 log, “SIF Y/N,” as a way to gain a truer measure of what really matters. 3) The SIF blind spot is significant. While many organizations are aware of non-SIFs that have high potential, few have the consistent visibility needed to address precursors in sustainable ways (Busse, Cur- tin, Longhi, et al., 2008; Nash, 2008). Since OSHA to- tal recordable incident rate changes are not indicative of changes to SIF potential, without measuring inci- dents with SIF potential organizations have no way to assess whether they are making progress in reducing exposures that contribute to SIFs (Manuele, 2008). 4) An organization’s view on SIFs must evolve. This involves several steps. •Educate senior leaders. Corporate executives must understand this problem before they can act on it. The solutions to the SIF problem require their attention, so enlisting their sponsorship is critical (Krause, 2005). •Provide visibility to SIF exposure. Develop a new working definition of serious injury within the organi- zation. Determine the SIF exposure potential for each reported event and calculate an SIF exposure rate. •SIF precursors are discoverable and a key to in- tervention design. They are embedded in high-risk/ high-exposure tasks (and the research data showed that 81% of these exposures occurred in the conduct of routine tasks). Management control systems may be missing, deficient or not complied with, and these deficiencies have been allowed to continue. Establish an ongoing process for identifying and remediating precursors. This requires examining all data, includ- ing incidents, near-hits, safety observations, audit findings and interviews with employees. OSH pro- fessionals should include process safety exposures as well as personal safety exposures. •Integrate interventions into existing safety management systems. Many organizational sys- tems, such as life-saving safety rules, pretask risk assessments, stop-work authority, incident han- dling systems, audits and safety observations, al- ready exist, and the solutions to SIF precursors can be built into these systems. 5) Incident reporting and investigations are not as effective as they should be. The case nar- ratives are critical to understanding the context of an SIF exposure situation. Longitudinal analysis will reveal significant opportunities for improve- ment such as identification of multiple contributing factors and precursors; effectiveness of corrective and preventive actions; and effectiveness of com- municating and implementing lessons learned. Highly effective incident reporting and investiga- tion systems can be instrumental in the transfor- mation to a high-performance organization. 6) The role for behavior-based safety is sig- nificant and underused. The study team further examined a sample size of 55 SIF/SIF-potential cases and confirmed that the SIF precursors, pre- conditions and exposures that contributed to the occurrence of these incidents would be discover- able through interviews and/or observations in 87% of the cases. More work is needed to develop observers’ abilities to discover SIF precursors. 7) SIF exposure events are not one-off events. Because the precursors to these events have been in place long before the event occurred, manage- ment’s vocabulary (“out of the blue,” “freak acci- Figure 9 Proposed Paradigm
  • 9. www.asse.org SEPTEMBER 2015 ProfessionalSafety 43 dent”) and reaction (confusion) to SIF occurrences must change. It is known that certain kinds of situ- ations trigger, precede or cause SIFs, that SIFs do not occur randomly and that they are virtually nev- er isolated events (Manuele, 2008). Conclusion This study aimed to gain a better understanding of the causes of SIFs to enable the development of improved approaches for the reduction of SIFs. The findings suggest potential flaws in the way organi- zations traditionally think about SIFs. Many orga- nizations are aware of OSH events that have high potential, but few have the consistent visibility needed to address precursors in sustainable ways (Phimister, Bier & Kunreuther, 2005). Companies that track SIFs find that it represents a  clear line of differentiation from other types of injuries (Nash, 2008). Losing one’s life, sight or mobility, or other injuries of similar magnitude are different from injuries that heal without life-chang- ing consequences. All managers want to reduce and eliminate every type of injury, but consideration should be given to the allocation of safety resources specifically targeted to the reduction of potential for serious and fatal events. Unless this issue is addressed, the pattern de- scribed earlier—of flat or no improvement in the occurrence SIFs—will likely continue. Lack of vis- ibility makes it unlikely that the factors underlying SIFs will be addressed effectively. The kinds of ac- tivities most organizations are doing presently will not provide the visibility needed to address the is- sues underlying SIFs. Doing more of the same will not reduce SIFs. The new paradigm recognizes that a different strategy is required to prevent SIFs. Intervention is needed to change the course and direction of how resources are used in order to affect SIF exposures. The core objective of such an intervention is to identify and remediate precursors, not as a one- time activity but as an ongoing process. How each organization approaches the specifics will depend on many factors, including level of safety maturity, strength of existing safety systems, organizational ability to undertake change, and strength of safety leadership and culture. PS References Anderson, M. & Denkl, M. (2010). The Heinrich acci- dent triangle: Too simplistic a model for HSE management in the 21st century? SPE International Conference on Health, Safety and Environment in Oil and Gas Explora- tion and Production. doi:10.2118/126661-MS Bureau of Labor Statistics (BLS). (2010, Aug. 9). Census of fatal occupational injuries summary, 2009. Retrieved from www.bls.gov/iif/oshcfoi1.htm BLS. Ilnesses, injuries and fatalities. Retrieved from www.bls.gov/iif BLS. (2010, Oct. 21). Workplace injuries and illnesses, 2009. Retrieved from www.bls.gov/news.release/ archives/osh_10212010.pdf Busse, K.E., Curtin, J., Longhi, M., et al. (2008). Industry safety a top concern. Town hall forum by top steel execu- tives. Association for Iron & Steel Technology Conference, Pittsburgh, PA. Hastie, T., Tibshirani, R. & Friedman, J. (2009). The elements of statistical learning: Data mining, infer- ence and prediction (2nd ed.). New York, NY: Springer Science+Business Media. Heinrich, H.W. (1931). Industrial accident prevention: A scientific approach. New York, NY: McGraw-Hill. International Association of Oil & Gas Producers. (2012). Safety performance indicators: 2011 data. Retrieved from www.ogp.org.uk/pubs/2011s.pdf International Labor Organization. (2009). Statistics and databases: ILOSTAT [Data file]. Available from www.ilo. org/global/statistics-and-databases/lang--en/index.htm Krause, T.R. (2005). Leading with safety. Hoboken, NJ: Wiley-Interscience. Manuele, F.A. (2002). Heinrich revisited: Truisms or myths. Itasca, IL: National Safety Council. Manuele, F.A. (2008, Dec.). Serious injuries and fatalities: A call for a new focus on preven- tion. Professional Safety, 53(12), 32-39. Manuele, F.A. (2011, Oct,). Reviewing Hein- rich: Dislodging two myths from the practice of safety. Professional Safety, 56(10), 52-61. Nash, J. (2008, Nov.). Preventing death on the job: Did Heinrich get it wrong? Industrial Safety & Hygiene News, 42(11), 18. Phimister, J.R., Bier, V.M. & Kunreuther, H.C. (2005, Fall). Flirting with disaster. Issues in Science and Technology, 22(1). Retrieved from http://issues.org/22-1/p_phimister Acknowledgment This seminal research project would not have been possible without the thought leadership of Tom Krause, Ph.D., founder of Behavioral Science Technology. His insight and drive were instrumental to the suc- cess of this study. ©istockphoto.com/your_photo The new paradigm recog- nizes that a different strategy is required to prevent SIFs. Inter- vention is needed to change the course and direction.