15 charts and screenshots capture the collective efforts of airlines on social media to rescue and help stranded passengers, when the Icelandic volcano erupted in April 2010, causing major disruptions
13. Hashtags guide travelers to right resources Designed using: http://www.neoformix.com/Projects/TwitterVenn/
14. #ashtag becomes a trending topic Designed using: http://www.neoformix.com/Projects/TwitterStreamGraphs/view.php?q=ashtag
15. #ashtag gets over 55,000 mentions in 7 days Chart created using: http://wthashtag.com/
16. #icerupt is combined with multiple hashtags Chart created using: http://wthashtag.com/
17. About this slideshow compiled these screenshots from Twitter and Facebook accounts of airlines over seven days of the crisis. Each of the graphs and charts have a URL to the original tool used to create it. Special thanks to @sparksheet and @flyingwithfish for help with some of the screenshots. http://www.simpliflying.com