Verizon workers went on strike for over 6 weeks to protest unfair treatment and compensation. Key issues included pension cuts, outsourcing work, and reduced healthcare costs. The parties eventually reached an agreement where Verizon agreed to an 11% salary increase over 4 years rather than 6.5%, and would not relocate employees or outsource support calls. While the strike financially impacted Verizon, it showed the union's resolve and the company's reliance on workers to run its networks.