The document discusses how social media and technology may be negatively impacting communication. It notes that 89% of people aged 18-29 are social media users and they often prefer communicating through apps rather than in person. However, social media removes nonverbal cues that account for 93% of communication. This can lead to misinterpretations since meaning is lost without body language and tone of voice. The document suggests that people should communicate face to face more to avoid assumptions and better understand each other.