This curriculum vitae summarizes April Lawrence's work experience in various fields including hospitality, marketing, legal, teaching, and information systems. She has over 15 years of experience in roles such as catering attendant, restaurant server, PBX operator, marketing assistant, contract paralegal, teacher, and technical support engineer. April Lawrence also has a Master's degree in Information Systems and a Bachelor's degree in Computer Science.

1. April A Lawrence. Curriculum Vitae aprlawren@gmail.com www.linkedin.com/in/aprilalawrence. Facebook April Alisa (240)724-4610 Curriculu2015 🔱 ⚓ ️
Hospitality
Current: Levy Premium Restaurants
Catering and Concessions Service per event booking schedule
• Suite Attendant, Catering Runner & Concessions Cashier at franchise venues
MLB, NHL & NBA Sports Seasons 2011-2016
Recent: Landry LLC Restaurant Server at McCormick & Schmicks, F Street NW Washington, 2015
Recent: DC United Soccer Guest services at RFK stadium events, MLS Season 2013-2014
Recent: PBX Operator at HEI Properties | The Westin Hotel | Starwoods | Crystal City VA , 2014
Marketing Experience
12/2014 - 03/2015 ENV Advertising | Directv | Costco USA
PT | Sales Representative| Washington DC
• Provide Directv sales representation at Costco NE DC location to interested members
• Present current market rate consumer prices to members with in house discounts
• Assist members with prescreen qualifiers and credit considerations with Smart Circle
• Participate in weekly team sales conference calls and sales quota metrics
08/ 2013 – 08/ 2014 MCM Staffing | Daimler Chrysler AG | Mercedes Benz
USA| Car2Go DC XM Marketing
PT | Marketing Assistant| Washington DC Locality
• Provide field recruitment of new driver participation registrations by way of PCs & IPads
• Encourage new member activation of car sharing network newly launched in the district
• Explain the features, specification, and benefits of smart car service, use, and functions
• Setup, organize, and promote as a contract street team in various areas of Washington DC
• Vendor representation during the course of local festivals, events, and engagements
• Representative of Daimler Chrysler & Mercedes Benz USA subsidiary company product
05/ 2013 – 7/ 2013 HailoCab – Mobile Application
PT |Marketing Field Team Recruiter| Washington DC
• Provide field recruitment during market launch campaign of mobile app start-up
• Gather referral leads among taxi driver’s to encourage participation of the mobile service
• Discuss, sell, and communicate the qualities of the product features to interested parties
• Input data of driver’s lead or registration details in the designated form fields remotely
using Apple iPad, iPhone, and Android devices
• Participate in peering and collaboration in preparation for go live software launch date
• Provide new member app training to the drivers newly registered via remote locations
• Contract representation of Hailo taxi mobile app during local launch of a global network
Association Experience
06/2012 – 06/2013 Share Company PT/FT |Fundraiser| Washington DC
• Call center donor outreach of political, action groups, and nonprofit associations for
scripted fundraising campaigns using Protivity-based software and financial transactions
• Demonstrate customer service and knowledge of subject matter to encourage and
promote charitable gifts of donor financial support
• Provide clerical update of donor private sensitive information for financial transactions
01/2012– 08/2012 YMCA National Capital PT | Member Svc| Washington DC
• Assist patrons with member services located throughout the facilities
• Issue locker room and pool access keys using a box catalog system of selection types
• Facilitate guest member building access via fob swipe cards and name look-up database
• Complete new member enrollments and information updates using enterprise software
Legal Experience
01/ 2002 – 08/ 2011 Temporary Legal Staffing. FT |Contract Paralegal | DC
• Review documents for quality and accuracy of scanned OCR images in batched sys
• Check metadata distribution of key data to be defined for each batch of files reviewed
• Log data couplings for quality errors or discrepancies both within software or spreadsheet
• Code documents for custodian ownership within a selected batch of email
• Provide document review within the discovery process for the redaction
Education
30 credits Hrs Pace University, MS, Information Systems
Information Assurance & Security Concentration
05/ 2009 Pace University, AS, Applied Information Technology
12/ 1999 North Carolina A&T State University BS, Computer Science
Professional License Prep
Long & Foster Institute of Real Estate Principles and Practice of Real Estate
USPTO Certificate of Training Examiner Automated Search Tool East
CLIENT DATE AGENCY SUBJECT FUNCTION
WilmerHale 06-08/ 2011 Special
Counsel
Real Estate &
Trust
Lit Doc Review &
Redaction
Protiviti Risk
& Business
06/ 2010 Robert Half Music
Distributiom
Lit Doc Review &
Data File Chk
Goodwin
Procter
04-05 / 2010 Special
Counsel
Securities Mort
Lending
Lit Doc Review &
Redaction
Litman Law
Offices Ltd
04-08/ 2003 Independent IP Patent
Applications
Patent Search
Examination
Collier
Shannon
04 / 2003 Staffwise Real Estate &
Trust
Lit Doc Review &
Redact
Williams &
Connolly
02-03 / 2003 Special
Counsel
Real Estate &
Trust
Arbitration Doc
Review & Redact
Blank Rome
LLP
01 / 2003 Special
Counsel
Real Estate &
Trust
Lit Email Tagging
Search Folders
Lex Business
Solutions
01 /2003 Update
Legal
Real Estate &
Trust
Lit Scan, Review,
Redact
Hogan &
Hartson
12 /2002 -
01 /2003
Update
Legal
Real Estate &
Trust
Lit Production File
Check Review
Springs &
Hollingsworth
09 - 11 /
2002
Special
Counsel
Pharmaceutical
AntiTrust
Arbitration Doc
Review & Redact
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2. April A Lawrence. Curriculum Vitae aprlawren@gmail.com www.linkedin.com/in/aprilalawrence. Facebook April Alisa (240)724-4610 Curriculu2015 🔱 ⚓ ️
Network IS Communication Experience
07/ 2007 – 01/ 2009 Extreme Networks - FT |Technical Support Engineer|
Research Triangle Park, NC
• Technical Assistance Center (TAC), specialize in troubleshooting customer issues as it
relates to the Extreme Networks product family of L2 or L3 switches, wireless
controllers, Epicenter network monitoring software, and wireless access points in a high
call volume environment
• Execute case management with Siebel documentation describing activities leading to
resolution or mitigation of service impacting events ranging from non-critical to severe
network disruption issues relating to environment, hardware, or software factors.
• Provide assistance with network config of protocols, routing limitations, policies,
software upgrades/downgrades, and third-party integration
• Develop solutions; arrange product replacements order and logistical shipment with the
assistance of a global CSR team
• Performed basic replication and configuration code syntax testing and/or guidance while
providing source documentation reference
• Escalate to the next level of support for extensive replications and/or engineering
requests when immediate assistance is available
01/ 2000 – 12/ 2001 Nortel Networks - FT |Network Technician, |
Nationwide
• Field installation among telephone offices in various US states to install and commission
Nortel Network’s carrier systems
• Conduct install, test, and comm. of fiber optic carriers OC-12 and OC-48 , passports,
Omni switches, DMS nodes and routers per client specs
• Review site specification and blueprint design of telephony equipment installation plans
• Inspect environment, plans, location, wiring, and bays for strategic planning of
requirement needs of scope completion of workbench details
• Communicate information gathered and resources required to the site team lead, client
representation, and/or duty manager
• Manage contractors staffed on location, develop work schedule, work bench execution
plan, and comm tree under the guidance of the STL
• Translate operational blueprints by anchoring bays in designated location arrangement
• Monitor and analyze ring networks for alarms, event logs, and trouble tickets
Academic Teaching
• Laurel High School, Mathematics Teacher of Algebra and Pre-Calculus Subjects,
Academic Years 2003-2004, 2004-2005
• Charlotte Mecklenburg High School, Mathematics Teacher of Algebra and Advance
Algebra Subjects Academic Years 2005-2006
Publications
• Justmeans.com - Staff Writer, Nationwide
• As a independent contractor, post blogs using Wordpress application on
the back-end server on weekly and monthly basis • Compose technical
compositions under the social enterprise column of green sustainability
news 2011
• http://www.justmeans.com/search/site/%22April%20Lawrence%22%20%22%20April
%20Lawrence%20%22
Network IS Comm (In-School)Undergrad Experience
06/1999 –08/1999 Telcordia Technologies – FT |Network Monitoring Intern|
Piscataway, NJ
• Develop web-based graphical user interface using Java, Visual Café, and FrontPage.
Implemented enhancements to simulator Turk technology used by the network integration
team to integrate carrier telecommunication networks
• Test to ensure the accessibility and functionality of web-based technology created to
simulate the configuration of a carrier network
• Receive summer intern award for contributions made to the network and surveillance team
08/ 1998 – 11/ 1998 Nextel Communications - PT | NOC Monitor|
Greensboro, NC
• Monitor Nextel Carolina cellular sites for health and condition through software sys
• Provide 3rd shift NOC support of NC and SC network extensions cellular nodes via a
interoffice software application
• Perform T1/T2 breaker resets and remote cellular node reset when service failure is viewed
and alert on-call field technician reset results
01/ 1997 – 05/ 1997 Marteena Hall Computer Lab – PT | Help Desk Ast|
Greensboro NC
• Provide student assistance of computer lab operations and polices while providing printer
and application assistance
• Manage hardware malfunctions, service repairs, and software application upgrades or
support procedures while administering terminal swap, move, or add functions of
equipment and components
08/ 1997 – 12/ 1997 Greensboro Public Library – PT |Help Desk Ast|
Greensboro NC
• Provide patron assistance of computer lab operations and policies while facilitating the
visit log of check-in/out information
• Assist with printer and application usage and instruct Internet for Beginners training
session to include
Information Systems Abilities
• Operating Systems: MS Windows 98-Windows 8, MacOS, Ubuntu, Linux, Red Hat,
Fedora, UNIX, AS/400, Mac OS, iOS
• Applications: MS Office Suite, Adobe, Outlook, Access, Excel, Wordpress, Remedy,
Visio, Citrix, Siebel, Oracle, WebEx, Syslog, VPN, Pages, Starwood Guest
• Procedures: Lexis-Nexis Research, Westlaw, Pleadings, Motions, Discovery, F.R.C.P.,
Uniformity Code, Cyber-Security Case Law, PTO East and West, MPEP
• Developer Software: Citrix, IPRO, Concordance, ESI, eDiscovery, Relativity, Protiviti,
Boalt Discovery, LiveNotes
• Languages: Java, C++, SQL, Perl Scripting, XML, HTML,UML, Boolean Operators
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