1. Exigen Services Business Software Trends David Webb April 2008

3. There is ample room for improvement “ Please indicate how much you agree or disagree with these statements about application software you use that is custom-developed by your IT organization.” “ New apps or changes to existing apps are delivered at expected quality levels” 2% 7% 20% 29% 35% 7% Base: 418 technology influencers at US companies with more than 500 employees who personally used custom applications developed by their IT organizations (percentages may not total 100 due to rounding) “ New apps or changes to existing apps are delivered in the time frame needed” 3% 9% 20% 31% 30% 7% Base: 417 technology influencers at US companies with more than 500 employees who personally used custom applications developed by their IT organizations (percentages may not total 100 due to rounding) Source: Forrester’s Business Technographics ® March 2005 United States Technology User Benchmark Study Agree Strongly agree Somewhat agree Somewhat disagree Strongly disagree Disagree

6. The project variables

8. Agile vs. Waterfall Opportunity for requirements change Opportunity for requirements change Opportunity for requirements change Opportunity for requirements change Project A: Waterfall development process Project B: Agile (iterative) development process J F M A M J J A S O N D J F M A M J J A S O N D Requirements definition Formal approval process for requirements change Release Release 1 Iteration 0 Release 2 Release 3 Release 5 Release 4

9. Enterprise IT continues to adopt Agile

15. Lifecycle

17. Questions