IBM Innovate - Uderstanding DevOps

1. Understanding DevOps Session IDR-1988 Sanjeev Sharma IBM WorldWide Lead – DevOps Technical Sales sanjeev.sharma@us.ibm.com DevOps Blog: http://bit.ly/sdarchitect @sd_architect Author: DevOps For Dummies – http://ibm.co/devopsfordummies Eric Minick IBM DevOps Evangelist eminick@us.ibm.com @EricMinick Author: Application Release and Deploy For Dummies © 2013 IBM Corporation

2. Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

3. Agenda •  Why DevOps? •  What is DevOps? •  Adopting DevOps o  People o  Process o  Technology

4. 4 CEOs identify technology as the most important external force impacting their organizations – again Source: IBM Institute for Business Value, The Global CEO Study 2013. Question: “What are the most important external forces that will impact your organization over the next 3 to 5 years?” 2004 2006 2008 2010 2012 2013 1 2 3 6 4 5 7 8 9 1 2 3 6 4 5 7 8 9 1 2 3 6 4 5 7 8 9 1 2 3 6 4 5 7 8 9 1 2 3 6 4 5 7 8 9 Technology Factors Market Factors Macro-economic Factors People Skills Regulatory Concerns Socio-economic Factors Globalization Environmental Issues Geopolitical Factors 2 3 6 4 5 7 8 9 1 CEO Studies 2004–2013 External forces that will impact the organization

5. Software delivery Intelligent/ Connected Systems Software component in smart products driving increased value and differentiation Big Data Insights on new products by more efficiently interpreting massive quantities of data Cloud Demand for apps requires fast, scalable environments for dev and test, as well as production Instrumented Products Industry requirements demand faster response to regulations and standards, with traceability and quality Social Business Broader set of stakeholders collaborates to deliver continuous innovation and value Mobile Modern workforce expects constantly updated software to connect to enterprise systems Software delivery is at the heart of today’s top technology trends

6. HOW DO WE GO FASTER? 6 Agile?

7. Agile and Continuous Integration 90s - 2004 2001 2003 2005 Practices/ MethodologyTools 1999 Some Agile Focused Work Item Tracking

8. 2005-2010: To the Enterprise!

9. Agile in 2006-2011 Agile (Scrum) • Larger teams • Cross functional • Standardized • Distributed

10. … but Agile didn’t help with Ops

11. A lack of continuous delivery impacts the entire business enterprise in the new reality of “Systems Of Interaction” >45% of customers experience production delays >50% of outsourced projects fail to meet objectives >70% of budgets devoted to maintenance and operations 4-6 weeks to deliver even minor application changes to customers Systems of Interaction Continuous client experience Partner value chain Cloud-based Services Systems of Engagement Systems of Record Operations Rapid app releases impact system stability and compliance Suppliers Delivery in the context of agile Development/Test Speed mismatch between faster moving front office and slower moving back office systems, delaying time to obtain feedback Line-of-business Takes too long to introduce or make changes to mobile apps and services HR DB ERP MF iSeries CRM

13. DevOps is a Philosophy Source: http://virtualplatosacademy.blogspot.com/p/great-philosophers.html

14. Getting Started - The Critical Measure of DevOps Success The Hidden Factory Opportunity Overhead Productive 80% 20% 50% 50% Hidden Factory= additional value you could create if you eliminated waste and redirected those resources at innovation DevOps Transformation

15. The Big Sources of Wasted Efforts: Find the Hidden Factory Forrester Research study finds an average 3x project capacity after implementing DevOps Type of Waste Create Feature Deliver Feature Unnecessary Overhead Communicating ideas/knowledge Supporting Artifacts Communicating between development and operations Unnecessary Re- work Tasks assigned back to developers from testing and usage Tasks assigned back to developers from production rollbacks Over-production Unnecessary functionality produced Unnecessary hardware, data center, personnel Forrester Consulting: Total Economic Impact of IBM DevOps The study analyzed several development teams and found that the group, on average, went from delivering 10 projects in Year 1 before implementing IBM DevOps, to 20 projects in Year 2, to 30 projects in Year 3 — all without having to add additional developer headcount. And the developers were happier, less stressed, and had a greater feeling of accomplishment.

16. DevOps approach: Apply Lean principles accelerate feedback and improve time to value Line-of- business Customer 1 3 2 1.  Get ideas into production fast 2.  Get people to use it 3.  Get feedback Adopt DevOps approach to continuously manage changes, obtain feedback and , deliver changes to users Change speed must be an asset, Not an anchor Non-Value-added waste Value-added production work Lean Transformation

17. Business Outcomes and Operational Objectives § Faster Time to Value –  Reduced cycle times –  Industrialization § Improved predictability – Operational excellence – Uncertainty reduction § Improved customer satisfaction – Customer alignment – Transparency in real time § Improved efficiency – Waste reduction, reduced overhead, rework, overproduction – Capex / Opex optimization

18. IBM DevOps Adoption Model Practices, tools and services to plan and execute a staged adoption of DevOps to improve business outcomes Feedback Cycles Productive Waste Efficiency Steer Product-based Agile Automated Collaborative Optimizing More Predictable More Transparent More Continuous Process-based Process-heavy Manual Silo-ed Develop/Test Deploy Operate Inefficient Leaner Leaner and Smarter

19. Map your Bottlenecks Idea/Feature/Bug Fix/ Enhancement Production Development Build QA SIT UAT Prod PMO Requirements/ Analyst Developer CustomersLine of Business Build Engineer QA Team Integration Tester User/Tester Operations Artifact Repository Deployment Engineer Release Management Code Repository Deploy Get Feedback Infrastructure as Code/ Cloud Patterns Feedback Customer or Customer Surrogate Metrics - Reporting/Dashboarding Tasks Artifacts

20. Key software delivery bottlenecks we must eliminate 20 Lack of alignment between IT and business goals Complexity of languages, tools, and platforms Poorly integrated teams across the application lifecycle Lack of automated and scalable testing methods High cost of setting up and maintaining test environments Application release process is still error-prone and slow Lack of centralized incident management and monitoring Slow or unresponsive to customer feedback Deploy Develop - Test Steer Operate Bottlenecks impact delivery cycles, cause rework, and waste resources

21. The IBM DevOps Adoption Model IT Org leader Team member One-on-one guidance on how to improve, from where you are. How do I determine the best place to start? I know where I want to start. What’s the fastest way to success? Inefficient Leaner Leaner and Smarter CollaborativeSilo-ed More Continuous Process- based Process- based Agile More Predictable Manual Automated More Transparent Steer Develop/ Test Operate Deploy OptimizingOutcome- based … … … … Lean Self-Assessment: http://ibm.biz/devops- lean-assessment DevOps Fitness Desk in Solution Center EXPO Practice Self-Assessment: http://ibm.biz/ devops-practices-assessment Consulting Cafe

23. People 23

24. 24 Building a DevOps Culture •  Everyone is responsible for Delivery •  Common measures of Success •  Right People are needed Product Owner Team Member Team Lead Team Member Team Member Senior Executives Users Domain Experts Auditors Gold Owner Support Staff External System Team Operations Staff It’s all about the People/Culture

25. •  Organizational Change ‘Shift Left’ – Operational Concerns Build ‘Application aware’ Environments Environment Sprints Adopting DevOps in the Enterprise: People/Culture

27. Adopting DevOps in the Enterprise: Process 27 •  DevOps as a Business Process •  A Process to get Capabilities from Ideation to Value •  Apply Lean Thinking to Processes

28. Key Capabilities 1.  Collaborative Development & Continuous Integration 2.  Continuous Business Planning 3.  Continuous Release and Deploy 4.  Continuous Testing 5.  Continuous Feedback Adopting DevOps in the Enterprise: Process

29. 1. Collaborative Development and Continuous Integration http://bit.ly/PRQ4a7 Mobile App Developent Teams Enterprise Services Developent Teams Adopting DevOps in the Enterprise: Process

30. 2. Continuous Business Planning 3. Continuous Release and Deploy 4. Continuous Testing 5. Continuous Feedback http://bit.ly/PRQ4a7 Adopting DevOps in the Enterprise: Process

32. •  Infrastructure as Code/Software Defined Environments package "apache2" do package_name node['apache']['package'] end service "apache2" do case node['platform_family'] when "rhel", "fedora", "suse" service_name "httpd" # If restarted/reloaded too quickly httpd has a habit of failing. # This may happen with multiple recipes notifying apache to restart - like # during the initial bootstrap. restart_command "/sbin/service httpd restart && sleep 1" reload_command "/sbin/service httpd reload && sleep 1" /* REXX */ /* REXX BIND processor sample */ trace o Arg PACKAGE DBRM rcode = 0 /* Set BIND options */ SYSTEM = 'DSN9' i = Pos('(', DBRM) len = Length(DBRM) LIBRARY = Substr(DBRM, 1, i - 1) MEMBER = Substr(DBRM, i + 1, len - i - 1) OWNER = 'DEVDBA' ACTION = 'REPLACE' VALIDATE = 'RUN' ISOLATION = 'CS' EXPLAIN = 'NO' QUALIFIER = 'DEVDBA' Call Bind_it Exit rcode Bind_it: /* Create a bind control statement as a single long line. Then */ /* queue that into a FIFO stack */ DB2_Line = "BIND PACKAGE("PACKAGE")" ||, " LIBRARY('"LIBRARY"')" ||, " MEMBER("MEMBER")" ||, " OWNER("OWNER")" ||, " ACTION("ACTION")" ||, " VALIDATE("VALIDATE")" ||, " ISOLATION("ISOLATION")" ||, " EXPLAIN("EXPLAIN")" ||, " QUALIFIER("QUALIFIER")" /* Write the bind control statement to the data queue and execute */ /* DB2I to perform the bind. */ queue DB2_Line queue "End" Address TSO "DSN SYSTEM("SYSTEM")" rcode = RC Return Adopting DevOps in the Enterprise: Technology

33. Adopting DevOps in the Enterprise: Technology 33 •  Common Collaboration Tools •  Common Work Item Management Tool •  Dashboards to show status/progress

34. Develop / Test DeploySteer Operate IBM DevOps – Broad set of DevOps capabilities Address bottlenecks across the application delivery lifecycle Ra#onal Focal Point Ra#onal DOORS NG Ra#onal Team Concert Ra#onal Lifecycle Integra#on Adapters Ra#onal Quality Manager Ra#onal Test Workbench Ra#onal Test Virtualiza#on Server InfoSphere Op#m Test Data Management IBM UrbanCode Release IBM UrbanCode Deploy SmartCloud Orchestrator SmartCloud Applica#on Performance Management SmartCloud Control Desk Continuous Business Planning Collaborative Development Continuous Testing Continuous Release and Deployment Continuous Monitoring Continuous Customer Feedback & Optimization IBM Tealeaf IBM Digital Analy#cs “IBM has a more comprehensive end-to-end DevOps and ALM testing integration tool strategy, and the strongest market momentum.” – Diego Lo Giudice, Forrester Research, January 27, 2014

35. Implementing a DevOps toolchain SCM Build / CI Server Unit testing Test Automation Test Stubbing Delivery Pipeline Environment Configuration Automated Monitoring Asset Repository

36. UrbanCode for Release Automation IBM UrbanCode Deploy automates the deployment of applications, databases and configurations into development, test and production environments, helping to drive down cost, speed time to market with reduced risk. IBM UrbanCode Release is an intelligent collaboration release management solution that replaces error-prone manual spreadsheets and streamlines release activities for application and infrastructure changes. https://www.ibmdw.net/urbancode/ Drive down cost Remove manual effort and wasted resource time with push button deployment processes Speed time to market Simple, graphical process designer, with built-in actions to quickly create deployment automation Reduce risk Robust configuration management, coordinated release processes, audits, and traceability

37. Continuous Delivery Pipeline

38. Databases Internal Messages Third-party Services virtual components Simultaneously test across multiple test stages Dev QA IBM Rational Test Virtualization Server Continuous Testing: Deploy what is ready, Virtualize the rest IBM UrbanCode Deploy IBM Rational Test Workbench { integrated with Test Environments Dynamic Infrastructure Deploy what is ready, virtualize the rest Continuously test in production-like env. Test using real world network conditionsn Network Virtualization

39. Cloud Portability with Patterns Cloud Resources (DEV) Cloud Resources (PROD) Environments QA ... PROD World-Wide Banking Application war ddl mq World-Wide Banking Application war ddl mq IBM Virtual System Pa2erns OpenStack HOT templates World-Wide Banking Application war ddl mq DEV UrbanCode Deploy Cloud ApplicaAon Component Tomcat MySQL JMS WebSphere Liberty DB2 WSMB SmartCloud Orchestrator IBM PureApplicaAon System IBM UrbanCode Deploy Private CloudsHybridPublic Clouds VM VM VM

40. Using Patterns to define ‘Full Stack’ Environments What’s required…What the business wants… What a pattern automates… Patterns of Expertise: Proven best practices and expertise learned from decades of client and partner engagements •  Pre-defined architecture of an application or Cloud service •  Captures best practices for complex tasks •  Optimized into a deployable form for private or public cloud •  Repeatable deployment with full lifecycle management reducing operational costs

41. •  Organic environments •  Version-aware •  Full-stack engineering •  Composable content •  Cloud agnostic IBM UrbanCode Deploy with Patterns HOT document editor & Environment lifecycle management tool A full-stack engineering solution for designing, deploying, and managing environments Components Resources Heat Templates (HOT) Building Blocks HOT Executes on Next generation pattern development and lifecycle management OpenStack Heat Tool Engine Platforms

42. o  Provide Software Components right along side infrastructure o  Represent these resources in HOT documents o  Once deployed update either from Heat or UrbanCode Deploy o  Will support Chef, Puppet, etc over time IBM UrbanCode Deploy & Heat Templates

43. Improve Delivery Lifecycle with IBM Virtual System Patterns SCM Build Automation IBM Endpoint Manager QA PROD Provision platformExecute application deployment and manage settings across environments Patch/update Publish build Pull changes SmartCloud Orchestrator Platform Config Management Environments Deploy early and often to ensure higher quality and faster releases using repeatable, reliable, and managed automation DEVDEVDEVDEV IBM PureApplicaAon System

44. 44 §  DevOps Lean Assessment (Beta): http://ibm.biz/devops-lean-assessment §  IBM DevOps Page: http://ibm.com/DevOps §  DevOps For Dummies Book: http://ibm.co/devopsfordummies §  Release and Deploy For Dummies Book: http://ibm.co/1bplaQV §  IBM DevOps YouTube Playlist: http://bit.ly/1fiDOtl Resources

45. 45

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IBM Innovate - Uderstanding DevOps

IBM Innovate - Uderstanding DevOps

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