Approach to Enterprise Cloudification with a focus on SaaS

1. APPROACH TO ENTERPRISE
CLOUDIFICATION WITH A FOCUS ON SAAS
Presented by:
Abhishek Minocha

2. Agenda
• Enterprise Cloudification & Expectations
• When to use SaaS?
• Building the cloud strategy
• Choosing the service provider
• Avoiding Pitfalls

3. Enterprise Cloudification & Expectations
“Customers are asking us to free them from the bondage of mainframe
and client-server software.”
—Marc Benioff, CEO, Salesforce.com
Asset light Pay per use Scale at will
Reduced
maintenance
Portability

4. When to use SaaS?
SaaS is a complete application delivered as a service to
the service consumer.
• Out of the box usage
• Lack IT expertise or bandwidth
• Avoid complex cost accounting
• Zero development period

5. Building the cloud strategy
The checklist
• The business case
• Technical considerations
• Business continuity
• Cultural shift
• Integration model
• Suitable candidates for migration

6. Strategy checklist
The business Case
• Quantify capex to
opex
• Non-financial
benefits –
Customer
acquisition, user
satisfaction, TTM,
higher traffic
• Part of overall IT
strategy
Technical
considerations
• Audit ratings and
certifications
• License
management
• Vendor provides
both application
stack and physical
security
• Data Privacy –
Tenancy & Isolation
Business continuity
• SLAs – Availability,
reliability &
performance
• Disaster Recovery
– cross region vs
cross zone, IP
escrows
• Regulation
compliance
• Cyber insurance

7. Strategy checklist
A cultural shift
• Adjustment to no
control
• From in-house to
vendor management
• Dealing with
customer support
• Organizational
change planning
Integration model
• Application
integration costs and
effort
• Employee training
costs
• New monitoring
mechanisms

8. Suitable candidates for migration
Pick these first
• Used by a limited group of
mobile workers
• Limited integration with
company databases
• Run infrequently but require
significant computing resources
• Run in a different time zone
• SOA applications
Prioritize for later
• Involve sensitive data
• Very performance-sensitive
• Require voluminous
transactions against an on-
premises database
• Legacy applications with poor
cloud support

9. Choosing the service provider
Questions to ask:
• Demonstrate Successful Similar
Deployments
• “Try Before You Buy” Program
• Contractual flexibility
• SLAs and a strong history of
good performance
• Security and compliance
requirements
• Comprehensive disaster
recovery plan
• Level of customization possible
• Integration support

10. Avoiding pitfalls
• Migrating applications without redesign
• Expecting unrealistic ROIs
• Misguided on cloud security – Zero or total trust
• Favorite vendors, not appropriate ones
• Underestimating resistance to change
• Unable to match skills demand
• Technology focus and not business focus during migration

11. THANK YOU