leadership, communication skills, management, applications, transactional analysis

1. APPLIED ORGANIZATION
BEHAVIOUR
Submitted by: Sushant Lulla
M.F.M 1st year
Submitted to: Dr. Anannya Deb Roy

2. TRANSACTIONAL ANALYSIS

3. COMPLEMENTARY
TRANSACTIONS

4. COMPLEMENTARY TRANSACTIONS
TYPE 1
P
A
C
P
A
C
STIMULI
RESPONSE

5. EXAMPLES
1. Manager(S): “What are the alternatives?”
Engineer(R) : “We can implement CNC
machines.”
2. Caption (S): “What consequences will this action
have?”
Bowler (R): “This could be risky for our team.”
3. Doctor (S): “Have you done with your CT scan?”
Patient (R): “Yes and my reports are negative.”

6. 4. Client (S): “Sir, what could be the best option
of investment for me?”
Investment advisor (R): “You can invest your
capital in SIP for better returns.”
5. Retailer (S): “When will you deliver my
order?”
Distributor (R): “On coming Friday, it will be in
your store.”

7. PARENT TO PARENT
P
A
C
P
A
C
STIMULI
RESPONSE

8. EXAMPLES
1. Person1 (S): “The government is making us all
criminals by putting speed cameras everywhere.”
Person2 (R):“They are, it’s really annoying”
2. Person1 (S): “Children are becoming obstinate these
days.”
Person2 (R): “True, they are becoming like that.”
3. Person1 (S): “This pollution will kill us.”
Person2 (R): “Yes, we are going to die due to this
pollution.”

9. CHILD TO CHILD
P
A
C
P
A
C
STIMULI
RESPONSE

10. EXAMPLES
1. Tom (S): “I am feeling so hungry.”
Jerry (R): “ Let’s go out and have some ice-
cream.”
2. Golu (S): “let us play video game.”
Dolu (R): “yes, I will play contra.”

11. COMPLEMENTARY TRANSACTIONS
TYPE 2
P
A
C
P
A
C
STIMULI
RESPONSE

12. EXAMPLES
1. Jason (S): “Starc, Stop eating junk food.”
Starc (R): “ Sorry, I won’t eat that from next
time.”
2. Mother (S): “You should study physics.”
Son (R): “ No, its very difficult to understand.”
3. Teacher (S): “Don’t be late in my class.”
Student (R): Sorry sir, I won’t come late from
now.”

13. 4. Warner (S): “Dad, I want that toy”
Father (R): “Ok son, I will buy it for you.”
5. Jimmy (S): “ Mom, I am feeling so hungry,
give me something to eat.”
Mother (R): “God has given you hands to do
your own work.”

14. CROSS TRANSACTION

15. CROSS TRANSACTION
P
A
C
P
A
C
STIMULI
RESPONSE

16. EXAMPLES
1. Mac (S): “Sam, What is the time right now?”
Sam (R): “ Why are you always rushing me?”
2. Jim (S): “ You should respect everyone.”
Rage (R): “Have you ever respected anyone in
your life?”
3. Harry (S): “ Parker, please pass me that
bottle.”
Parker (R): “No, come and take on your own.”

17. 4. Army man (S): “we will not let you to enter in
our land.”
Terrorists (R): “ You are afraid of us.”
5. Bret (S): “I won’t be able to attend the
meeting.”
John (R): “Bret, this is not new for you, we
know you are useless to us.”

18. ULTERIOR TRANSACTION
ANGULAR TRANSACTION DUPLEX TRANSACTION

19. ANGULAR TRANSACTION
P
A
C
P
A
C
STIMULI
RESPONSE

20. EXAMPLES
1. Teacher (S): “Botany is a difficult subject, you
can’t study it.”
Student (R): “I like difficult subjects.”
2. Salesman (S): “This car is really good but it is out
of your budget.”
Customer (R): “I will buy this one only.”
3. Person 1 (S): “That place is haunted, only brave
persons can go there, you cannot.
Person 2 (R): “Let me go there.”

21. 4. Father (S): “Only hardworking students can
crack the entrance exam of JEE.”
Son (R): “ I will work very hard to crack this
exam.”
5. Father (S): “Doing business in this scenario is
becoming difficult”
Son (R): “I will be a businessman only.”

22. DUPLEX TRANSACTION
P
A
C
P
A
C
Social Level
Psychological Level

23. EXAMPLES
1. Woman(S): " Come in for a coffee, you can view my
etchings."
Man (R): " Yes, I have always liked good copper etchings“
2. Person1 (S): “ Bring a cake in my cabin, we will do a
party.”
Person2 (R): “Yes, I would like to eat cake today.”
3. Person1 (S): “I need you to stay late at the office with
me.”
Person2 (R): “Of course, I will.”

24. 4. Person 1 (S): “I need you to come with me for
shopping.”
Person 2 (R): “Of course, I like to shop.”
5. Person 1 (S) : “I need you to go on a trekking
with her.
Person 2 (R): “Yes, I will go because I like
trekking.”

25. THANKYOU