Training and Development:
Issues and HRIS
Applications
Key terms of T&D
Knowledge is created by a
firm’s knowledge assets,
that is, its human Capital
which has long been
recognized as one of the key
sources of competitive
advantage
Human Capital
Training refers to the
planned acquisition of the
knowledge, skills, and
abilities (KSA) to carry out a
specific task or job in a
vocational setting
Training
Learning is defined as the
process of assimilating new
knowledge and skills in
consequence of experience
or practice that will bring
about relatively permanent
changes in behavior
Learning
Development in an
organizational context
ensures that employees
possess the KSA required to
fulfill future roles in the
organization
Development
Organizational learning is by no means a new concept.
Argyris and Schon suggested a three-level model of
organizational learning:
Three-level model
Single-loop
Double-loop
Triple-loop
The Fifth Discipline
Personal
mastery
Systems
thinking
Shared visions
Mental models
Team learning
One of the most influential proponents of the
learning organization is Peter Senge. In his book
The Fifth Discipline, he puts forward five
interrelated disciplines that an organization
should cultivate among its employees to engender
learning and success
The system model of T&D
Identify T&D
needs
Design T&D
solutions
Implement
T&D solutions
Evaluate T&D
effectiveness
• KSA gap
• Prioritizing objectives
• Wide array of T&D methods
• Choosing most appropriate one
• How?
• By whom?
• When?
• Cyclical evaluation
process
• Appropriate matrix
must be used
Identifying T&D
Needs Functions of TNA
Identify gap between existing
and desired KSA
Integration of employee T&D activities with
the business need
Assess the validity of initiatives
Assist in prioritizing T&D
objectives
Determine the actual training
needs
Levels of The
Training
Needs
Organizational Level
Job Level
Personal Level
Developing Training & Development for HRIS
Application Implementation
Training Needs Analysis (TNA) is the process in
which the company identifies training and
development needs of its employees so that they can
do their job effectively.
T & D Initiatives
Objectives
Methods
Learning Event is considered successful if it is leads
to transfer of learning , noticeable and permanent
change in behavior in the trainees.
Content
Method
Media
Kolb’s Learning Cycle
 Concrete Experience
 Reflective Observation
 Abstract Conceptualization
 Active Experimentation
Honey and
Mumford
 Activist
 Reflector
 Theorist
 Pragmatist
 Visual
 Aural
 Read/Write
 Kinesthetic
Fleming and
Mills
Developing Training & Development for HRIS
Application Implementation
 Different Learning Style According to Different
Person
Developing Training & Development for HRIS
Application Implementation
Off-the-job training
It is relatively inexpensive and while off-the-job
methods may provide greater exposure to expert
knowledge, they may also be more time
consuming and may not encourage knowledge
transfer.
Simulation
Role Play
Case
study
Business
games
Workshop
On-the-job training
It usually involve peer observation and can be
informal, structured or unstructured although
successful learning outcomes are more likely to
occur in a structured rather than an unstructured
environment.
Observation
Mentoring
Coaching
Job rotation
Apprenticeship
Self – directed
learning
E-learning
Definition
E-Learning is an umbrella term broadly
refers to any learning facilitated using
electronic means
Advantages and
Disadvantages of E-
learning
Advantages
Cost Advantages
Improves computer skills
High degree of learner control
Interactive and easy feedback
Consistent content etc.
Disadvantages
Basic computer skills necessary
Not suitable for certain content
Privacy concerns
Technical difficulties impede access
etc.
Shortcomings of E-
learning
Technical difficulties
Limited socialization
opportunities
The need effective time management
skill
Lack of human
touch
Lack of face to face
interaction
• Lack of Necessary Expertise System
• Less Focus on Cost Savings
• Application Strategy not aligning with
Needs Analysis
• Underutilization and Dissatisfaction
Implementation
Issues
Implementation
Stage
Design
Stage
Implementing T &
D
a. Method
b. Module
c. Training Design
a.
Materials
b.
Guidelines
c. Budgets
a.
Period
b.
Duration
c. Placement
a.
Mentor
b.
Supervisor
c. Transfer of
Learning
Schem
e
Resource
s
Timelin
e
Facilitator
Implementation
Plan
Training
Transfer
Various classification of training
transfer
• NEAR VERSUS FAR
• SOECIFIC VERSUS GENERAL
• POSITIVE VERSUS NEGATIVE
• LATERAL VERSUS VERTICAL
Variables of
Training
Transfer
1. Trainee
characteristics
3. Work
environment
5. Generalizations
and
maintenance
2.Training
design
4. Learning
and
retention
Training metrics and cost-benefit analysis
Critical factors in HR development
evaluation
• Occurs within a complex, dynamic, and variable
environment.
• Evaluation is essentially a political activity.
• Ought to be purposeful, planned, and
systematic.
Evaluating Training success (Kirkpatrick’s evaluation
taxonomy)
Reaction,
Satisfaction
Learning
and
application
Implementa
tion
Business
Impact
ROI
Intangibles
Training metrics and cost-benefit analysis
• Cost of T&D projects
• Annual savings
• Monetary benefit of
T&D projects
• Cost of T&D
projects
• Cost of T&D projects
• Monetary benefit of
T&D projects
• Monetary benefit of
T&D projects
• Cost of T&D
projects
Benefit
cost ratio
(BCR)
Cost
benefit
ratio (CBR)
Payback
period
Return on
Investment
(ROI)
Sadler-Smith (2006)
Training metrics and cost-benefit analysis
Steps for converting soft and hard data into monetary values
on ROI methods
 Focus on single unit
 Determine value for each unit
 Calculate performance change (attributable to training)
 Obtain annual monetary value of change
 Determine the annual value (change value times unit value)
HRIS Application in training
• It must be meaningful and appropriate
• It must be used effectively
• It must be presented
in a
user-friendly manner
and must be easy to use
Useful HRIS information should
possess three key characteristics:
Learning
Management
Organization
Talent
Management
Administration
Management
Training
Management
Beckers and Bsat’s
decision support system
classification
4.
ES
3.
GDSS
1.
MIS
5.
AI
2.
DSS
HRIS T&D
Applications:
Implementation Issues
Align e-learning strategy with
T&D strategy
Create corporate culture
Assess HRIS T&D projects based
on their suitability
.Carefully plan HRIS T&D
projects
Involve line managers and employees
in HRIS T&D projects
HRIS T&D Applications:
Implementation Issues
.
.
.
Match HRIS T&D applications and e-learning
initiatives
Establish a suitable evaluation strategy
Promote the benefits and create a sense of urgency
Reward employees for their use of e-learning.
Ensure that e-learning and T&D systems
Thank
You

Application: Training and Development HRIS.pptx

  • 1.
    Training and Development: Issuesand HRIS Applications
  • 2.
    Key terms ofT&D Knowledge is created by a firm’s knowledge assets, that is, its human Capital which has long been recognized as one of the key sources of competitive advantage Human Capital Training refers to the planned acquisition of the knowledge, skills, and abilities (KSA) to carry out a specific task or job in a vocational setting Training Learning is defined as the process of assimilating new knowledge and skills in consequence of experience or practice that will bring about relatively permanent changes in behavior Learning Development in an organizational context ensures that employees possess the KSA required to fulfill future roles in the organization Development
  • 3.
    Organizational learning isby no means a new concept. Argyris and Schon suggested a three-level model of organizational learning: Three-level model Single-loop Double-loop Triple-loop
  • 4.
    The Fifth Discipline Personal mastery Systems thinking Sharedvisions Mental models Team learning One of the most influential proponents of the learning organization is Peter Senge. In his book The Fifth Discipline, he puts forward five interrelated disciplines that an organization should cultivate among its employees to engender learning and success
  • 5.
    The system modelof T&D Identify T&D needs Design T&D solutions Implement T&D solutions Evaluate T&D effectiveness • KSA gap • Prioritizing objectives • Wide array of T&D methods • Choosing most appropriate one • How? • By whom? • When? • Cyclical evaluation process • Appropriate matrix must be used
  • 6.
    Identifying T&D Needs Functionsof TNA Identify gap between existing and desired KSA Integration of employee T&D activities with the business need Assess the validity of initiatives Assist in prioritizing T&D objectives Determine the actual training needs
  • 7.
    Levels of The Training Needs OrganizationalLevel Job Level Personal Level
  • 8.
    Developing Training &Development for HRIS Application Implementation Training Needs Analysis (TNA) is the process in which the company identifies training and development needs of its employees so that they can do their job effectively. T & D Initiatives Objectives Methods Learning Event is considered successful if it is leads to transfer of learning , noticeable and permanent change in behavior in the trainees. Content Method Media
  • 9.
    Kolb’s Learning Cycle Concrete Experience  Reflective Observation  Abstract Conceptualization  Active Experimentation Honey and Mumford  Activist  Reflector  Theorist  Pragmatist  Visual  Aural  Read/Write  Kinesthetic Fleming and Mills Developing Training & Development for HRIS Application Implementation  Different Learning Style According to Different Person
  • 10.
    Developing Training &Development for HRIS Application Implementation Off-the-job training It is relatively inexpensive and while off-the-job methods may provide greater exposure to expert knowledge, they may also be more time consuming and may not encourage knowledge transfer. Simulation Role Play Case study Business games Workshop On-the-job training It usually involve peer observation and can be informal, structured or unstructured although successful learning outcomes are more likely to occur in a structured rather than an unstructured environment. Observation Mentoring Coaching Job rotation Apprenticeship Self – directed learning
  • 11.
    E-learning Definition E-Learning is anumbrella term broadly refers to any learning facilitated using electronic means
  • 12.
    Advantages and Disadvantages ofE- learning Advantages Cost Advantages Improves computer skills High degree of learner control Interactive and easy feedback Consistent content etc. Disadvantages Basic computer skills necessary Not suitable for certain content Privacy concerns Technical difficulties impede access etc.
  • 13.
    Shortcomings of E- learning Technicaldifficulties Limited socialization opportunities The need effective time management skill Lack of human touch Lack of face to face interaction
  • 14.
    • Lack ofNecessary Expertise System • Less Focus on Cost Savings • Application Strategy not aligning with Needs Analysis • Underutilization and Dissatisfaction Implementation Issues Implementation Stage Design Stage
  • 15.
    Implementing T & D a.Method b. Module c. Training Design a. Materials b. Guidelines c. Budgets a. Period b. Duration c. Placement a. Mentor b. Supervisor c. Transfer of Learning Schem e Resource s Timelin e Facilitator Implementation Plan
  • 16.
    Training Transfer Various classification oftraining transfer • NEAR VERSUS FAR • SOECIFIC VERSUS GENERAL • POSITIVE VERSUS NEGATIVE • LATERAL VERSUS VERTICAL
  • 17.
    Variables of Training Transfer 1. Trainee characteristics 3.Work environment 5. Generalizations and maintenance 2.Training design 4. Learning and retention
  • 18.
    Training metrics andcost-benefit analysis Critical factors in HR development evaluation • Occurs within a complex, dynamic, and variable environment. • Evaluation is essentially a political activity. • Ought to be purposeful, planned, and systematic. Evaluating Training success (Kirkpatrick’s evaluation taxonomy) Reaction, Satisfaction Learning and application Implementa tion Business Impact ROI Intangibles
  • 19.
    Training metrics andcost-benefit analysis • Cost of T&D projects • Annual savings • Monetary benefit of T&D projects • Cost of T&D projects • Cost of T&D projects • Monetary benefit of T&D projects • Monetary benefit of T&D projects • Cost of T&D projects Benefit cost ratio (BCR) Cost benefit ratio (CBR) Payback period Return on Investment (ROI) Sadler-Smith (2006)
  • 20.
    Training metrics andcost-benefit analysis Steps for converting soft and hard data into monetary values on ROI methods  Focus on single unit  Determine value for each unit  Calculate performance change (attributable to training)  Obtain annual monetary value of change  Determine the annual value (change value times unit value)
  • 21.
    HRIS Application intraining • It must be meaningful and appropriate • It must be used effectively • It must be presented in a user-friendly manner and must be easy to use Useful HRIS information should possess three key characteristics:
  • 22.
  • 23.
    Beckers and Bsat’s decisionsupport system classification 4. ES 3. GDSS 1. MIS 5. AI 2. DSS
  • 24.
    HRIS T&D Applications: Implementation Issues Aligne-learning strategy with T&D strategy Create corporate culture Assess HRIS T&D projects based on their suitability .Carefully plan HRIS T&D projects Involve line managers and employees in HRIS T&D projects
  • 25.
    HRIS T&D Applications: ImplementationIssues . . . Match HRIS T&D applications and e-learning initiatives Establish a suitable evaluation strategy Promote the benefits and create a sense of urgency Reward employees for their use of e-learning. Ensure that e-learning and T&D systems
  • 26.