The document discusses ethnographic research conducted with students in the basement of a university library who needed places to charge their devices. It was observed that there were not many outlets and people would stay for 45 minutes to an hour and a half to charge. The proposed idea for an app would allow users to reserve portable chargers and seating spaces near outlets for a certain period of time. It would also include the location of working outlets on a map and could incorporate social media and rewards aspects. Research on similar apps like OpenTable and ChargePoint was examined for design inspiration.
7. Ethnographic Interview
• I normally have to move where I’m sitting
• The charger always falls
App Research and Development • Elizabeth Ferraro
8. Ethnographic Interview
• There’s never enough space, you have to fight for a spot
• More public spaces are better because [desktop] chargers
App Research and Development • Elizabeth Ferraro
9. Ethnographic Observations
• Many individuals charging devices
• Not many outlets in the basement
App Research and Development • Elizabeth Ferraro
10. Ethnographic Observations
• Some people use more than one outlet
• Typically stay from 45 minutes to an hour and a half
App Research and Development • Elizabeth Ferraro
11. Idea for App
• Reserve portable chargers, spaces with wall outlets
• List the location of working outlets
App Research and Development • Elizabeth Ferraro
12. Idea for App
• Ability to change locations for different outlet locations
• Get rewarded for reserving on the app
App Research and Development • Elizabeth Ferraro
15. Ideation Session
• Ability to reserve outlets and/or seating
• Option of reserving portable chargers for specific time period
• Include social media aspect
App Research and Development • Elizabeth Ferraro
16. Research on Apps : OpenTable
• Restaurant reservation app
• Consistent menu on bottom, consistent color palette
• Included a rewards program
App Research and Development • Elizabeth Ferraro
17. Research on Apps : ChargePoint
App Research and Development • Elizabeth Ferraro
• Electric car charger app
• Side bar menu and consistent top banner
• Included interactive maps with landmarks and street names
