Apidays Paris 2023 - Software and APIs for Smart, Sustainable and Sovereign Societies December 6, 7 & 8, 2023 7 Mistakes When Putting In Place An API Program Francois Lasne, Senior API Manager at Murex ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

1. 7 commons mistakes
When putting in place
an API program
Francois Lasne
Senior Product Manager API

2. Learning & Sharing
“ i never fail, i learn”
Wise man learns from his mistakes
Wiser man learns from the mistakes of the others
Let’s learn !
Confusius

3. #1 : UNDER Estimate the Coordination Effort
Pre Sales / Sales
Marketing
Legal / compliance
HR
Development
QA
Product owner
Business Architect
Documentation
Operation
Support client
Innovation
API Program
infrastructure
Top management
Reporting
Process
Billing / Finance
Technical
Architect
CTO
Strategy
Product Manager
Devops
Trainning
Security

4. #1 : UNDERESTIMATE the Coordination Effort
MISTAKES
Frustration: it's not progressing
Disorderedexecutionand delays
RISK SOLUTION GOING BEYOND

5. #2: Forget Customer
Customer Needs
Stakeholder Ideas
KEEP IT SIMPLE
KEEP IT FOCUS
Success is about adoption

6. #2: Forget Customer
MISTAKES RISK SOLUTION GOING BEYOND

7. #3 : Money Will come Fast
Pure API player :
Twilio : 12 Billions USD
Plaid valuation : 13 billions USD
Stripe Valuation: 50 Billions USD
Carrefour / Renault : 12 Billions USD
PSD2 launched in 2018 : payment without Credit card fees
2022 : 600 % Growth !!!!
Move from 2 millions to 12 millions calls …per month
to gives you some figures :
377 millions credit card transaction
2.13 billions debit card transaction same period
Your Success is about your partner success

8. #3 : Money Will come Fast
MISTAKES
Underestimating the leads
generationand the integration
Overestimatingthe revenues
Disconnected sales network
RISK SOLUTION GOING BEYOND

9. #4 : Under estimate documentation
WYSIWYG 2.0
What You See Is What You Get
#No Doc , No App

10. #4 : Underestimate documentation
MISTAKES
Difficult to understand and
adopt
Highlevel support
Lackof Homogeneity &
interoperability
RISK SOLUTION GOING BEYOND

11. #5 : Underestimate the Devops dimension
#Deployment (#Multi Environment)
#Network ( #cloud, #multi region, #multi cloud)
#API Gateway ,
#Scalability
#Security
# Audit (#versioning , Deployment)
# Monitoring
#Alerting
# Support Operation 24/7 , 99 % +

12. #5 : Underestimate the Devops dimension
MISTAKES RISK SOLUTION GOING BEYOND

13. #6 : Believe that API works … as expected

14. #6 : Believe that API works
MISTAKES
Shift & driftbetweenAPI and
implementation
RISK SOLUTION GOING BEYOND

15. #7 : Underestimate security
API Security Report Q1 2023 shows that unique attackers have grown by 400%
within a six-month period
94% of financial institutions had experienced
an API attack in the past year

16. #7 : Underestimate security
MISTAKES
Operational risk
Financial risk
ReputationRisk
Compliance
RISK SOLUTION GOING BEYOND

17. #1 : UNDERESTIMATE the Coordination Effort
#2 : Forget Customer
#3 : Money Will come Fast
#4 : Underestimate documentation
#5 : Underestimate the Devops dimension
#6 : Believe that API works
#7 : Underestimate security
7 commons mistakes
When putting in place an API program
1 Solution : Governance & People (You !)

18. #Final Word : API is about Connecting Machine , BUT ALSO PEOPLE

19. Questions or
Sharing