APIdays Paris 2018 - The Competition Of Knowledge Is Dead - Let’s Welcome the Competition of Creativity! Kay Lummitsch, Founder, The Digital Journeymen Foundation
The Competition Of Knowledge Is Dead - Let’s Welcome the Competition of Creativity!
Kay Lummitsch, Founder, The Digital Journeymen Foundation
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APIdays Paris 2018 - The Competition Of Knowledge Is Dead - Let’s Welcome the Competition of Creativity! Kay Lummitsch, Founder, The Digital Journeymen Foundation
1. THE COMPETITION OF
KNOWLEDGE IS DEAD
LETS WELCOME THE
COMPETITION OF
CREATIVITY
Kay Lummitsch
The Digital Journeyman
5. ABOUT HANK AND RYAN'S SHAVING
BEHAVIOUR
TRADITIONAL CUSTOMER VS. DIGITAL CUSTOMER
˜ CONSUMERS HAVE EVOLVED, YET THEIR TOOLS HAVE NOT
LOOKING AT OUR ORGANIZATIONS, IT TRANSLATES TO:
CONSUMERS HAVE EVOLVED, YET OUR ORGANIZATIONS HAVE NOT
TECHNOLOGIES HAVE EVOLVED, YET WE HAVE NO CLUE HOW TO USE THEM ˜ HANK
8. AND
THERE IS ONLY ONE BOSS. THE CUSTOMER!
- AND HE CAN FIRE EVERYBODY IN THE COMPANY
FROM THE CHAIRMAN ON DOWN, SIMPLY BY
SPENDING HIS MONEY SOMEWHERE ELSE.
SAM WALTON, WALL MART
13. AND SOMEHOW IT WORKS …
… BECAUSE OUR COMPETITORS ARE JUST AS BAD AS WE ARE
14. THE WHOLE CUSTOMER-CARING, CUSTOMER-
CENTRIC ORGANIZATION SPENDS IT'S DAYS ONLY ON
SLIDES, WHITEBOARDS & STICKY-NOTES!
EXCEPTIONS MAY CONFIRM THE RULE - AND -
OF COURSE #NOT COUNTING ALL THOSE, WHO ARE
PRESENT HERE!
kl
19. Status-Quo
“The mess we’re in”
Mindset
Behaviour
&
Communication
Technology
&
Structures
Culture
SAFE
Difficult Yoga
Never!
THE
FOUR QUADRANTS
TO DESCRIBE
ANY LIVING
SYSTEM
20. TWO WAYS TO CHANGE
YOUR ORGANIZATION’S
DNA TOWARDS DIGITAL…
21. IT’S NOT ABOUT EITHER -
OR. WE HAVE TO WALK
BOTH OF THEM…
59. WHERE YOU’LL FIND MENTORS INSTEAD OF MR. OR MS. ALWAYS-RIGHT
WHERE IT’S UP TO YOU WHAT TO LEARN - AND - WHEN
WHERE EVERYONE HAS ONE VOICE - LIVED DEMOCRACY!
WHERE YOU ARE NO LONGER STUCK IN AGE-SILOS
WHERE HANGING AROUND IS ABSOLUTELY OK!
WHERE YOU ARE VALUED AS A HUMAN BEING
WHERE YOU ARE COMPLAINING ABOUT SUMMER HOLIDAYS - TOO LONG !!!
WHERE YOU ARE STAYING LONGER THAN YOU HAVE TO
WHERE YOU ARE ENCOURAGED TO WORK IN SOCIAL PROJECTS FROM DAY-ONE