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The Age of Naturals looks at female
      consumers’ emotions, needs and
    desires regarding wellness, natural
 products and beauty from the inside
   out. This report is a comprehensive
all-natural look at the way the beauty
    brands can play a major role in her
                  new holistic lifestyle.
2


Facts
F t
   • Consumer demand for natural and organic beauty brands is the single most
     important issue to impact the beauty industry in its history.

   • The Age of Naturals contains consumer data and raw, emotional insights that
     turn 100 years of beauty marketing on its head!

The Age of Naturals is a unique offering in a sea of sales data-driven reports.
Through 7 varied chapters and 72 tables of data exploring women’s

   •   motivations              •   purchasing habits
   •   fears                    •   marketing preferences
   •   lifestyle choices        •   believability of claims
   •   attitudes                •   profiles, and more

…we learn not only which brands are selling natural/organic and inside/out beauty
products the most to her – but most importantly WHY she continues to buy them.
3


Key Findings and Highlights
K Fi di        d Hi hli ht
   According to industry reports, the global organic and natural beauty market is estimated to be around $5.5
   billion for 2007, up 20 percent from 2006. Skin care products, including facial treatments, sun care and hand
   and body lotion account for roughly 55 percent of the market, while hair represents 17 percent and bath &
   shower gel take up 15 percent. Wellness trends are increasingly influencing natural personal care
   consumption. This back to nature/back to self-nurturing is catching on—and brands that know how to reach
   her with the right messages will win her heart.

   Beauty brands offering natural and organic beauty products are helping women to reach a new beauty buying
   nirvana: the opportunity to not only buy beauty products, but to help themselves live a more holistic, stress-
   free and naturally beautiful lifestyle while giving back to the environment and avoiding products that are toxic
   to th i ki The
   t their skin. Th concept of nutricosmetics or cosmeceuticals contributing t their h li ti goals of i id / t
                             t f ti           ti                ti l     t ib ti to th i holistic  l f inside/out
   beauty and the growing number of natural and organic beauty brands are deeply intertwined in their psyche.

   Some of the 1,000+ statistics revealed in The Age of Naturals include:

               •   61% of all women agree it is difficult to tell which beauty products are natural or organic and
                   which are not; right now, 70% of women who b natural b
                     hi h       t i ht               f            h buy t l beauty products and 31% of th
                                                                                    t     d t      d       f those
                   who buy traditional beauty products claim to read labels carefully before buying beauty
                   products.
               •   Forty-one percent of all women said they’d be willing to pay more for a product that was
                   100% certified organic with 34% saying they pay for if it wore the USDA Seal.
               •   Forty-five percent of all women said the main reason they buy natural/organic beauty
                   products i b
                       d t is because of th i f
                                          f their fear of chemicals.
                                                        f h i l
               •   Three quarters of all women surveyed are ready to try a nutricosmetic beauty drink – they
                   also reveal which delivery systems they’re open to trying.
               •   Bare Escentuals leads the pack as a woman’s favorite natural brand – find out which others
                   are most recommended, which she feels is best on the market regardless of price; which is
                   best per category (hair, skin, makeup), and which brands she’d never recommend – and why.
4


Why B Th Pink R
Wh Buy The Pi k Report?
                     t?
The 2007 Pink Report™: Age of Naturals is a quantitative look at female consumer trends, attitudes and behaviors
towards natural/organic beauty brands. The study is based on primary research from a 40-minute online survey of a
nationally representative sample 1,800+ women across the U.S. ages 18-50+. The margin of error for an online
survey with this sample size is +/- 4 percent, and it assumes a 95 percent level of confidence.

The Age of Naturals is a valuable asset for any company currently offering, or contemplating offering, natural or
organic products to the public, for start-up companies contemplating a leap into the market with a promising new
technology or ingredient, and for professional firms whose job it is to effectively market these products for brands.
This comprehensive report details women’s feelings, fears, hopes, and brand favorites and provides an
understanding of messages that are and are not working for her as well. Each response can be segmented
according to age range and is often segmented by buyer type: those who usually b natural/organic b
      di t                 d i ft             t db b      t     th        h        ll buy t l/        i beautyt
products and those who usually buy traditional beauty products, and a detailed demographic breakdown of the data
is also provided.

This report will help:

    • Brand Managers and marketing managers define market opportunities and develop targeted promotional
      plans for natural personal care products.
    • Advertising and public relations agencies working with clients in the cosmetics industry to understand the
      natural/organic product buyer to develop messages that resonate with the female buyer.
    • Research and development professionals to shape her product expectations, based on her needs, desires
      and motivations.
    • Information and research center librarians provide market researchers, brand and product managers and
      other colleagues with the vital information they need.
5


Sample P
S   l Pages
6


Table f Contents
T bl of C t t
123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer)

Executive Summary                                                     Her Natural/Organic Knowledge Base
Definitions                                                              • Two-page Section Summary and Pink Predictions
Table of Contents                                                        • What she feels she knows about natural beauty labeling:
                                                                         • Percentage o natural ingredients s e feels a e in beauty
                                                                              e ce tage of atu a g ed e ts she ee s are
Methodology                                                                products that are “all-natural”
Brands Tracked                                                           • Percentage of natural ingredients she feels are in beauty
Top Five Vitals                                                            products featuring natural products but not claiming to
   • USDA Organic Seal                                                     be all-natural
   • Fear Factor                                                         • What a beauty product with “botanicals” means to her
                                                                         • What a beauty product labeled “pure” means to her
   • Science is Dead; Long Live Nature                                   • Which type of natural beauty label is or is not labeled by
   • The Increasingly Important Role of Doing Good                         the US government
                                                                                    g
   • She’s Nutricosmetic & Cosmeceutical Ready                           • What a beauty product labeled “certified organic” means
                                                                           to her
Her Self Care and Family Care Routine                                    • Her willingness to buy products that have earned the
                                                                           USDA Organic Seal distinction, by type of buyer
   • Two-page Section Summary and Pink Predictions                       • Ingredients she wants, does not want, or does not know
   • Natural or organic beauty product purchasing intent                   if she wants, in her beauty products, by type of buyer
   • Her knowledge of the difference between a natural product
       and an organic p
                 g    product                                         Attitudes and Beliefs about Natural/Organic Cosmetics
                                                                                                               g
   • Importance of knowing the difference between the natural and     and their Claims
       organic                                                            • Two-page Section Summary and Pink Predictions
   • Percentage of natural/organic consumer products she                  • Why she buys natural/organic beauty products
       purchases on a regular basis                                       • The bigger reason she buys natural/organic beauty
                                                                            products
   • Why women who don’t buy natural/organic beauty products              • Most appealing terms when thinking of natural/organic
       avoid them                                                           beauty products, by type of buyer
   • Motivators for trying natural/organic skin care or makeup            • Level of importance p
                                                                                       p          placed on company founder of
                                                                                                                p y
       products                                                             natural/organic beauty products relative to purchase
   • Makeup concerns and aspirations, by type of buyer                      decision, by type of buyer
   • Skin care concerns and aspirations, by type of buyer                 • Preference for buying types of beauty products
   • Health concerns she has for her family and herself                   • Aspects of natural/organic beauty product packaging
                                                                            that are most appealing
   • Members of her family for which she buy natural/organic              • Claims believability scale from actual claims of 7 top
   • Her fitness regimen, by type of buyer                                  beauty brands, by type of buyer
   • Her dress size, by type of buyer
                        y yp        y
   • Attitudes and practices toward personal wellness, by type of
       buyer
   • Her level of agreement about her natural/organic lifestyle, by
       type of buyer
7


Table f Contents
T bl of C t t
123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer)

Natural/Organic Brands She Knows and Loves                             Her Spirit of Adventure: Inside/Out Beauty Attitudes
   • Two-page Section Summary and Pink Predictions                        • Two-page Section Summary and Pink Predictions
   • Natural/organic beauty brand awareness, by type of buyer             • Percentage of women who currently take nutritional
                                                                              supp e e ts
                                                                              supplements
   • Her propensity to use mineral makeup                                 • How often women take nutritional supplements
   • Her belief that mineral makeup is natural                            • Popularity of nutritional supplements currently used by
   • Why she uses mineral makeup                                              women who take them regularly
   • Why she does not use mineral makeup                                  • Type of nutriceutical foods and beverages she buys
   • Natural/organic beauty brands she’s tried in the past and no             and uses on a regular basis
       longer use vs. those she uses now                                  • Her knowledge of the definition of a nutricosmetic
                                                                              product
   • Natural/organic skin care brands she feels are best on the           • Percentage of women who currently use nutricosmetic
                                                                                       g                          y
       market, regardless of price, b t
           k t      dl      f i     by type of buyer
                                             fb                               products
   • Natural/organic makeup brands she feels are best on the              • What types of nutricosmetic products women are willing
       market, regardless of price, by type of buyer                          to try
   • Natural/organic hair care brands she feels are best on the           • Importance of different factors when considering
       market, regardless of price, by type of buyer                          ingesting a nutricosmetic product, by type of buyer
   • Natural/organic beauty brands she recommends most                    • Her knowledge of the definition of a cosmeceutical
   • The one natural/organic beauty brand she would never                     product
       recommend                                                          • Percentage of women who currently use cosmeceutical
                                                                                       g                          y
                                                                              products
   • Why she wouldn’t recommend her one chosen natural/organic            • What type and delivery system of cosmeceutical
       beauty brand                                                           product women are willing to try
   • Does she have a favorite natural/organic beauty brand                • Which cosmeceutical products she is using now
   • Which natural/organic beauty brand is her favorite                   • Which area of the body she is targeting when using her
   • The reason she chose her favorite natural/organic beauty                 cosmeceutical product
       brand                                                              • Her anticipated results if she is using a cosmeceutical
   • Whether her favorite is the one she buys most often                      p
                                                                              product for skin, hair, or lips
                                                                                              ,     ,      p
                                                                          • How long she expects to wait until she sees results
   • Why her favorite isn’t always the one she buys most often                from using nutricosmetics or cosmeceutical products
   • Different services and offerings she wishes her natural/organic
       beauty brand provided
8


Table f Contents
T bl of C t t
123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer)

Brand Buying Influencers and Attitudes                                  •    Highest shopping decision factors per retail outlet
   •   Three-page Section Summary and Pink Predictions                  •    Retail outlets where she feels she can trust that
   •   Which types of beauty products she feels are best for her             products are natural/organic
       skin and make her look her best by type of buyer
                                     best,                              •    Where she would feel most comfortable buying a new   new,
   •   Why she started buying natural/organic beauty products for            unknown natural/organic beauty brand
       the very first time, by type of buyer                            •    Where she would feel most comfortable buying a new,
   •   Why she continues to buy natural/organic beauty products              unknown natural/organic beauty brand at that retail
   •   Importance of a beauty manufacturer’s social responsibility           outlet
       and ecology practices relative to her buying decision            •    Which type of manufacturer’s products she is more
   •   Percentage of women who’s read a beauty manufacturer’s                likely to trust as natural or organic, by type of buyer
       corporate social responsibility report
   •   Percentage of women who would be interested in reading a      Consumer Profile
       corporate social responsibility report                           •  Her favorite magazines, by type of buyer
   •   Aspects of a beauty manufacturer’s behaviors that most           •  Her favorite web sites
       directly affect her purchase decisions, by type of buyer         •  Her household income, by type of buyer
   •   Percentage of women who have switched from one                   •  Her age, by type of buyer
       natural/organic beauty brand to another in the past 12           •  Her job status, by type of buyer
       months
                                                                        •  Her level of on the job stress by type of buyer
                                                                                        on-the-job stress,
   •   Reasons why women switched from one natural/organic
       beauty brand to another                                          •  Her education level, by type of buyer
   •   Reasons all women would switch from one natural/organic          •  Type of primary automobile she drives, by type of
       beauty brand to another, by type of buyer                           buyer
   •   Her total monthly dollars spent for natural/organic beauty       •  Her most appealing type of vacation, by type of buyer
       products, per product category                                   •  Her level of concern about certain world issues, by
   •   How she feels her favorite natural/organic beauty brand is          type of buyer
       priced
         i d                                                            •  Where she lives by type of buyer
                                                                                       lives,
   •   How much more she would pay for a natural/organic beauty         •  Ethnicity, by type of buyer
       brand if she had to, by type of buyer                            •  Number of children, by type of buyer
   •   Aspects of natural/organic beauty brands she would pay
       more for
   •   Where she primarily purchases her natural/organic beauty
       products
   •   Why she purchases her products at her primary purchasing
       place
9


                                List f Tables d Charts
                                Li t of T bl and Ch t
                                TABLE 1: Percentage of natural/organic consumer products she purchases on a regular basis
    “The Pink Reports are       TABLE 2: Why women who don’t buy natural/organic beauty products avoid them
  THE must-have reports         TABLE 3: Motivators for trying natural/organic skin care or makeup products
          for anyone who is     TABLE 4: Makeup concerns and aspirations, by type of buyer
                                TABLE 5: Skin care concerns and aspirations, b t
                                      5 Ski                      d     i ti    by type of b
                                                                                         f buyer
     starting, growing, or      TABLE 6: Health concerns she has for her family and herself
      looking to take their     TABLE 7: Members of her family for which she buy natural/organic
beauty brand to the next        TABLE 8: Her fitness regimen, by type of buyer
level. We not only rely on      TABLE 9: Her dress size, by type of buyer
                                TABLE 10: Her attitudes and practices toward personal wellness, by type of buyer
   them to stay on top of       TABLE 11: Her level of agreement about her natural/organic lifestyle, by type of buyer
  current t d but th
           t trends, b t they   TABLE 12: Percentage of natural ingredients she feels are in beauty products that are “all-natural”
     help form our overall      TABLE 13: Percentage of natural ingredients she feels are in beauty products featuring natural products but not claiming to be all-natural
  strategy when it comes        TABLE 14: What a beauty product with “botanicals” means to her
                                TABLE 15: What a beauty product labeled “pure” means to her
       to what women are        TABLE 16: Which type of natural beauty label is or is not labeled by the US government
    buying, why and how         TABLE 17: What a beauty product labeled “certified organic” means to her
    they are buying it. It is   TABLE 18: Ingredients she wants does not want or does not know if she wants in her beauty products by type of buyer
                                                            wants,          want,                          wants,              products,
       like fine tuning your    TABLE 19: Why she buys natural/organic beauty products
                                TABLE 20: Most appealing terms when thinking of natural/organic beauty products, by type of buyer
        message and every       TABLE 21: Level of importance placed on company founder of natural/organic beauty products relative to purchase decision, by type of buyer
         millimeter counts.”    TABLE 22: Aspects of natural/organic beauty product packaging that are most appealing
                                TABLE 23: Natural/organic beauty brand awareness, by type of buyer
   ―Marina Randolph,            TABLE 24: Why she uses mineral makeup
                                TABLE 25: Wh she d
                                      25 Why h does not use mineral makeup
                                                             t       i    l   k
         Vice President         TABLE 26: Natural/organic beauty brands she’s tried in the past and no longer use vs. those she uses now
Breakthrough in Beauty,         TABLE 27: Natural/organic skin care brands she feels are best on the market, regardless of price, by type of buyer
   Product Partners LLC         TABLE 28: Natural/organic makeup brands she feels are best on the market, regardless of price, by type of buyer
                                TABLE 29: Natural/organic hair care brands she feels are best on the market, regardless of price, by type of buyer
                                TABLE 30: Why she wouldn’t recommend her one chosen natural/organic beauty brand
                                TABLE 31: Which one natural/organic beauty brand is her favorite
                                TABLE 32: The reason she chose her favorite natural/organic beauty brand
                                TABLE 33: Why her favorite isn’t always the one she buys most often
                                TABLE 34: Different services and offerings she wishes her natural/organic beauty brand provided
10


                             List f Tables d Charts
                             Li t of T bl and Ch t
                             TABLE 35: How often women take nutritional supplements
   “PBA really values the    TABLE 36: Popularity of nutritional supplements currently used by women who take them regularly
 Pink Reports. They keep     TABLE 37: Type of nutriceutical foods and beverages she buys and uses on a regular basis
  our members apprised       TABLE 38: What types of nutricosmetic products women are willing to try
                             TABLE 39: Importance of different factors when considering i
                                   39 I      t       f diff    tf t       h         id i ingesting a nutricosmetic product, b t
                                                                                               ti       ti       ti      d t by type of buyer
                                                                                                                                      fb
   of consumers’ feelings    TABLE 40: What type and delivery system of cosmeceutical product women are willing to try
  about beauty products      TABLE 41: Her anticipated results if she is using a cosmeceutical product for skin, hair, or lips
     and what motivates      TABLE 42: How long she expects to wait until she sees results from using nutricosmetics or cosmeceutical products
         them to buy. The    TABLE 43: Why she started buying natural/organic beauty products for the very first time, by type of buyer
                             TABLE 44: Why she continues to buy natural/organic beauty products
information provided in      TABLE 45: Importance of a beauty manufacturer’s social responsibility and ecology practices relative to her buying decision
    them is iti l to
    th i critical t our      TABLE 46: Aspects of a beauty manufacturer’s behaviors that most directly affect her purchase decisions, by type of buyer
 industry in order to stay   TABLE 47: Reasons why women switched from one natural/organic beauty brand to another
on top of beauty trends.”    TABLE 48: Reasons all women would switch from one natural/organic beauty brand to another, by type of buyer
                             TABLE 49: Her total monthly dollars spent for natural/organic beauty products, per product category
                             TABLE 50: How much more she would pay for a natural/organic beauty brand if she had to, by type of buyer
    ―Bonnie Bonadeo,         TABLE 51: Aspects of natural/organic beauty brands she would pay more for
Director of Education &      TABLE 52: Where she primarily purchases her natural/organic beauty products
Program Development,         TABLE 53: Why she purchases her products at her primary purchasing place
                             TABLE 54: Highest shopping decision factors per retail outlet
   Professional Beauty       TABLE 55: Retail outlets where she feels she can trust that products are natural/organic
            Association      TABLE 56: Where she would feel most comfortable buying a new, unknown natural/organic beauty brand
                             TABLE 57: Where she would feel most comfortable buying a new, unknown natural/organic beauty brand at that retail outlet
                             TABLE 58: Which type of manufacturer’s products she is more likely to trust as natural or organic, by type of buyer
                             TABLE 59 H f
                                   59: Her favorite magazines, b t
                                                 it         i     by type of b
                                                                            f buyer
                             TABLE 60: Her favorite web sites
                             TABLE 61: Her household income, by type of buyer
                             TABLE 62: Her age, by type of buyer
                             TABLE 63: Her job status, by type of buyer
                             TABLE 64: Her level of on-the-job stress, by type of buyer
                             TABLE 65: Her education level, by type of buyer
                             TABLE 66: Type of primary automobile she drives, by type of buyer
                             TABLE 67: Her most appealing type of vacation, by type of buyer
                             TABLE 68: Her level of concern about certain world issues, by type of buyer
11


List f Tables d Charts
Li t of T bl and Ch t
TABLE 69: Where she lives, by type of buyer
TABLE 70: Ethnicity, by type of buyer
TABLE 71: Number of children, by type of buyer
TABLE 72: Marital status, by type of buyer
CHART 1: The bigger reason she buys natural/organic b
      1 Th bi                  h b        t l/    i beauty products
                                                         t      d t
CHART 2: Which types of beauty products she feels are best for her skin and make her look her best, by type of buyer
12


About The Benchmarking Company
Ab t Th B     h   ki C
The Benchmarking Company (TBC) is a consumer insights research and brand strategy firm that exclusively
serves the beauty industry. We provide marketing and strategy professionals with forward-thinking
information, advice and training through our proprietary research, consulting and boot camps.

In an average year we conduct over 100 focus groups, talk with more than 50,000 women, develop hundreds
of brand strategies and run the best beauty boot camps in the country. We monitor and track consumer,
luxury, professional and active product categories and channels. We have extensive expertise in skin care,
body and bath, fragrance, hair care, make-up and nail care. We are the publishers of the award winning Pink
Report™, the only research reports that uncover what female beauty buying consumers want, what they’ll buy
and WHY.

We Know Beauty. We Know Research. We Know Branding.

Alisa Beyer | The Benchmarking Company | 1101 30th Street, N.W., Suite # 500 | Washington, DC | 20007| o:
202-625-4315 | m: 202-577-8795 | fax: 202-318-0295 | alisa@benchmarkingco.com

Focus Groups | Ideation Sessions | Brand Strategy | Syndicated Research | Pink Report Series |
Beauty Boot Camps | Online Surveys | Product Trial Testing | Business Plans | Beauty Consumer Trends
13


                             Our Cli t
                             O Clients
                             Our clients include a cross section of the most exciting new product innovators in the beauty business along
  "In our on-going effort    with some of the biggest names in cosmetics, including:
to understand consumer
 needs and desires so we                  Alchimie Forever                               L Occitane
                                                                                         L’Occitane
may service them better,                  April Rain Skin Science                        L’Oreal
The Pink Reports provide                  Bare Escentuals                                Markwins International
   a unique and valuable                  Bath & Body Works
                                                                                         Mary Kay
    complement to other                                                                  Murad
                                          Beachbody                                      Neckisses
market research options                   Bliss                                          Nestle
  because it i so f
  b          is focused d                 Blistex                                        Nuskin
        on the consumer                   Breakthrough in Beauty                         Origins
    shopping profile and                  Brown Bag Botanicals
                                                                                         Proctor & Gamble
              experience."                                                               Product Partners
                                          Chanel                                         Professional Beauty Association
                                          Christian Dior Beauty                          PUIG Beauty
―Christian Dior Beauty
 Christian                                Clinique
                                          Cli i                                          Rock & Republic
                                          Covergirl                                      SeaOra
                                                                                         SkinWest
                                          Day Spa Association
                                                                                         Smart Brands, Inc.
                                          Del Laboratories                               Smashbox
                                          Dermatrends                                    Solazyme
                                          Estee Lauder                                   St. Tropez
                                                                                                p
                                          Fresh                                          Timeless Secret
                                                                                         Unilever
                                          Guthy-Renker
                                                                                         Victoria’s Secret Beauty
                                          Idelle Labs
                                          Kao Brands
14


Pink R
Pi k Reports Available
          t A il bl

                         Published July 2007, this dissection of 122 skin care brands
                         and the women who love them is the most comprehensive
                         and unique look at what women want in skin care products,
                         what they’ll buy and WHY. From the channels she’s buying
                         from to reasons why she might not buy anti-aging products
                         yet, Survival of the Prettiest: Facial Skin and Bath & Body
                         Care is the complete skin care buyer bible and an integral part
                         of any beauty marketers’ tool chest. 103 pages, cross
                         tabulated by age ranges. $1499
                                            ranges $1499.




                         Published April 2007, Beauty and the Blog is the first
                         comprehensive report available on the state of the social
                         media landscape for beauty consumers. Using an automated
                         mining tool scouring more than 500,000 blogs and 50 million
                         web sites, this first of its kind report identifies the beauty
                         brands and beauty topics most talked about, and where the
                         conversations are taking place. A must-have f b
                                  ti          t ki      l           th       for beauty
                                                                                     t
                         marketers in the 21st century. 84 pages. $1499.
Order Form



1
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        Beauty and the Blog (released 04/07) $1,499 (PDF)

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        **First time Pink Report buyers pay only $1,250 for first report!

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The Age of Naturals

  • 1. The Age of Naturals looks at female consumers’ emotions, needs and desires regarding wellness, natural products and beauty from the inside out. This report is a comprehensive all-natural look at the way the beauty brands can play a major role in her new holistic lifestyle.
  • 2. 2 Facts F t • Consumer demand for natural and organic beauty brands is the single most important issue to impact the beauty industry in its history. • The Age of Naturals contains consumer data and raw, emotional insights that turn 100 years of beauty marketing on its head! The Age of Naturals is a unique offering in a sea of sales data-driven reports. Through 7 varied chapters and 72 tables of data exploring women’s • motivations • purchasing habits • fears • marketing preferences • lifestyle choices • believability of claims • attitudes • profiles, and more …we learn not only which brands are selling natural/organic and inside/out beauty products the most to her – but most importantly WHY she continues to buy them.
  • 3. 3 Key Findings and Highlights K Fi di d Hi hli ht According to industry reports, the global organic and natural beauty market is estimated to be around $5.5 billion for 2007, up 20 percent from 2006. Skin care products, including facial treatments, sun care and hand and body lotion account for roughly 55 percent of the market, while hair represents 17 percent and bath & shower gel take up 15 percent. Wellness trends are increasingly influencing natural personal care consumption. This back to nature/back to self-nurturing is catching on—and brands that know how to reach her with the right messages will win her heart. Beauty brands offering natural and organic beauty products are helping women to reach a new beauty buying nirvana: the opportunity to not only buy beauty products, but to help themselves live a more holistic, stress- free and naturally beautiful lifestyle while giving back to the environment and avoiding products that are toxic to th i ki The t their skin. Th concept of nutricosmetics or cosmeceuticals contributing t their h li ti goals of i id / t t f ti ti ti l t ib ti to th i holistic l f inside/out beauty and the growing number of natural and organic beauty brands are deeply intertwined in their psyche. Some of the 1,000+ statistics revealed in The Age of Naturals include: • 61% of all women agree it is difficult to tell which beauty products are natural or organic and which are not; right now, 70% of women who b natural b hi h t i ht f h buy t l beauty products and 31% of th t d t d f those who buy traditional beauty products claim to read labels carefully before buying beauty products. • Forty-one percent of all women said they’d be willing to pay more for a product that was 100% certified organic with 34% saying they pay for if it wore the USDA Seal. • Forty-five percent of all women said the main reason they buy natural/organic beauty products i b d t is because of th i f f their fear of chemicals. f h i l • Three quarters of all women surveyed are ready to try a nutricosmetic beauty drink – they also reveal which delivery systems they’re open to trying. • Bare Escentuals leads the pack as a woman’s favorite natural brand – find out which others are most recommended, which she feels is best on the market regardless of price; which is best per category (hair, skin, makeup), and which brands she’d never recommend – and why.
  • 4. 4 Why B Th Pink R Wh Buy The Pi k Report? t? The 2007 Pink Report™: Age of Naturals is a quantitative look at female consumer trends, attitudes and behaviors towards natural/organic beauty brands. The study is based on primary research from a 40-minute online survey of a nationally representative sample 1,800+ women across the U.S. ages 18-50+. The margin of error for an online survey with this sample size is +/- 4 percent, and it assumes a 95 percent level of confidence. The Age of Naturals is a valuable asset for any company currently offering, or contemplating offering, natural or organic products to the public, for start-up companies contemplating a leap into the market with a promising new technology or ingredient, and for professional firms whose job it is to effectively market these products for brands. This comprehensive report details women’s feelings, fears, hopes, and brand favorites and provides an understanding of messages that are and are not working for her as well. Each response can be segmented according to age range and is often segmented by buyer type: those who usually b natural/organic b di t d i ft t db b t th h ll buy t l/ i beautyt products and those who usually buy traditional beauty products, and a detailed demographic breakdown of the data is also provided. This report will help: • Brand Managers and marketing managers define market opportunities and develop targeted promotional plans for natural personal care products. • Advertising and public relations agencies working with clients in the cosmetics industry to understand the natural/organic product buyer to develop messages that resonate with the female buyer. • Research and development professionals to shape her product expectations, based on her needs, desires and motivations. • Information and research center librarians provide market researchers, brand and product managers and other colleagues with the vital information they need.
  • 5. 5 Sample P S l Pages
  • 6. 6 Table f Contents T bl of C t t 123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer) Executive Summary Her Natural/Organic Knowledge Base Definitions • Two-page Section Summary and Pink Predictions Table of Contents • What she feels she knows about natural beauty labeling: • Percentage o natural ingredients s e feels a e in beauty e ce tage of atu a g ed e ts she ee s are Methodology products that are “all-natural” Brands Tracked • Percentage of natural ingredients she feels are in beauty Top Five Vitals products featuring natural products but not claiming to • USDA Organic Seal be all-natural • Fear Factor • What a beauty product with “botanicals” means to her • What a beauty product labeled “pure” means to her • Science is Dead; Long Live Nature • Which type of natural beauty label is or is not labeled by • The Increasingly Important Role of Doing Good the US government g • She’s Nutricosmetic & Cosmeceutical Ready • What a beauty product labeled “certified organic” means to her Her Self Care and Family Care Routine • Her willingness to buy products that have earned the USDA Organic Seal distinction, by type of buyer • Two-page Section Summary and Pink Predictions • Ingredients she wants, does not want, or does not know • Natural or organic beauty product purchasing intent if she wants, in her beauty products, by type of buyer • Her knowledge of the difference between a natural product and an organic p g product Attitudes and Beliefs about Natural/Organic Cosmetics g • Importance of knowing the difference between the natural and and their Claims organic • Two-page Section Summary and Pink Predictions • Percentage of natural/organic consumer products she • Why she buys natural/organic beauty products purchases on a regular basis • The bigger reason she buys natural/organic beauty products • Why women who don’t buy natural/organic beauty products • Most appealing terms when thinking of natural/organic avoid them beauty products, by type of buyer • Motivators for trying natural/organic skin care or makeup • Level of importance p p placed on company founder of p y products natural/organic beauty products relative to purchase • Makeup concerns and aspirations, by type of buyer decision, by type of buyer • Skin care concerns and aspirations, by type of buyer • Preference for buying types of beauty products • Health concerns she has for her family and herself • Aspects of natural/organic beauty product packaging that are most appealing • Members of her family for which she buy natural/organic • Claims believability scale from actual claims of 7 top • Her fitness regimen, by type of buyer beauty brands, by type of buyer • Her dress size, by type of buyer y yp y • Attitudes and practices toward personal wellness, by type of buyer • Her level of agreement about her natural/organic lifestyle, by type of buyer
  • 7. 7 Table f Contents T bl of C t t 123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer) Natural/Organic Brands She Knows and Loves Her Spirit of Adventure: Inside/Out Beauty Attitudes • Two-page Section Summary and Pink Predictions • Two-page Section Summary and Pink Predictions • Natural/organic beauty brand awareness, by type of buyer • Percentage of women who currently take nutritional supp e e ts supplements • Her propensity to use mineral makeup • How often women take nutritional supplements • Her belief that mineral makeup is natural • Popularity of nutritional supplements currently used by • Why she uses mineral makeup women who take them regularly • Why she does not use mineral makeup • Type of nutriceutical foods and beverages she buys • Natural/organic beauty brands she’s tried in the past and no and uses on a regular basis longer use vs. those she uses now • Her knowledge of the definition of a nutricosmetic product • Natural/organic skin care brands she feels are best on the • Percentage of women who currently use nutricosmetic g y market, regardless of price, b t k t dl f i by type of buyer fb products • Natural/organic makeup brands she feels are best on the • What types of nutricosmetic products women are willing market, regardless of price, by type of buyer to try • Natural/organic hair care brands she feels are best on the • Importance of different factors when considering market, regardless of price, by type of buyer ingesting a nutricosmetic product, by type of buyer • Natural/organic beauty brands she recommends most • Her knowledge of the definition of a cosmeceutical • The one natural/organic beauty brand she would never product recommend • Percentage of women who currently use cosmeceutical g y products • Why she wouldn’t recommend her one chosen natural/organic • What type and delivery system of cosmeceutical beauty brand product women are willing to try • Does she have a favorite natural/organic beauty brand • Which cosmeceutical products she is using now • Which natural/organic beauty brand is her favorite • Which area of the body she is targeting when using her • The reason she chose her favorite natural/organic beauty cosmeceutical product brand • Her anticipated results if she is using a cosmeceutical • Whether her favorite is the one she buys most often p product for skin, hair, or lips , , p • How long she expects to wait until she sees results • Why her favorite isn’t always the one she buys most often from using nutricosmetics or cosmeceutical products • Different services and offerings she wishes her natural/organic beauty brand provided
  • 8. 8 Table f Contents T bl of C t t 123 pages, cross tabulated by type of buyer (natural/organic beauty buyer and traditional beauty buyer) Brand Buying Influencers and Attitudes • Highest shopping decision factors per retail outlet • Three-page Section Summary and Pink Predictions • Retail outlets where she feels she can trust that • Which types of beauty products she feels are best for her products are natural/organic skin and make her look her best by type of buyer best, • Where she would feel most comfortable buying a new new, • Why she started buying natural/organic beauty products for unknown natural/organic beauty brand the very first time, by type of buyer • Where she would feel most comfortable buying a new, • Why she continues to buy natural/organic beauty products unknown natural/organic beauty brand at that retail • Importance of a beauty manufacturer’s social responsibility outlet and ecology practices relative to her buying decision • Which type of manufacturer’s products she is more • Percentage of women who’s read a beauty manufacturer’s likely to trust as natural or organic, by type of buyer corporate social responsibility report • Percentage of women who would be interested in reading a Consumer Profile corporate social responsibility report • Her favorite magazines, by type of buyer • Aspects of a beauty manufacturer’s behaviors that most • Her favorite web sites directly affect her purchase decisions, by type of buyer • Her household income, by type of buyer • Percentage of women who have switched from one • Her age, by type of buyer natural/organic beauty brand to another in the past 12 • Her job status, by type of buyer months • Her level of on the job stress by type of buyer on-the-job stress, • Reasons why women switched from one natural/organic beauty brand to another • Her education level, by type of buyer • Reasons all women would switch from one natural/organic • Type of primary automobile she drives, by type of beauty brand to another, by type of buyer buyer • Her total monthly dollars spent for natural/organic beauty • Her most appealing type of vacation, by type of buyer products, per product category • Her level of concern about certain world issues, by • How she feels her favorite natural/organic beauty brand is type of buyer priced i d • Where she lives by type of buyer lives, • How much more she would pay for a natural/organic beauty • Ethnicity, by type of buyer brand if she had to, by type of buyer • Number of children, by type of buyer • Aspects of natural/organic beauty brands she would pay more for • Where she primarily purchases her natural/organic beauty products • Why she purchases her products at her primary purchasing place
  • 9. 9 List f Tables d Charts Li t of T bl and Ch t TABLE 1: Percentage of natural/organic consumer products she purchases on a regular basis “The Pink Reports are TABLE 2: Why women who don’t buy natural/organic beauty products avoid them THE must-have reports TABLE 3: Motivators for trying natural/organic skin care or makeup products for anyone who is TABLE 4: Makeup concerns and aspirations, by type of buyer TABLE 5: Skin care concerns and aspirations, b t 5 Ski d i ti by type of b f buyer starting, growing, or TABLE 6: Health concerns she has for her family and herself looking to take their TABLE 7: Members of her family for which she buy natural/organic beauty brand to the next TABLE 8: Her fitness regimen, by type of buyer level. We not only rely on TABLE 9: Her dress size, by type of buyer TABLE 10: Her attitudes and practices toward personal wellness, by type of buyer them to stay on top of TABLE 11: Her level of agreement about her natural/organic lifestyle, by type of buyer current t d but th t trends, b t they TABLE 12: Percentage of natural ingredients she feels are in beauty products that are “all-natural” help form our overall TABLE 13: Percentage of natural ingredients she feels are in beauty products featuring natural products but not claiming to be all-natural strategy when it comes TABLE 14: What a beauty product with “botanicals” means to her TABLE 15: What a beauty product labeled “pure” means to her to what women are TABLE 16: Which type of natural beauty label is or is not labeled by the US government buying, why and how TABLE 17: What a beauty product labeled “certified organic” means to her they are buying it. It is TABLE 18: Ingredients she wants does not want or does not know if she wants in her beauty products by type of buyer wants, want, wants, products, like fine tuning your TABLE 19: Why she buys natural/organic beauty products TABLE 20: Most appealing terms when thinking of natural/organic beauty products, by type of buyer message and every TABLE 21: Level of importance placed on company founder of natural/organic beauty products relative to purchase decision, by type of buyer millimeter counts.” TABLE 22: Aspects of natural/organic beauty product packaging that are most appealing TABLE 23: Natural/organic beauty brand awareness, by type of buyer ―Marina Randolph, TABLE 24: Why she uses mineral makeup TABLE 25: Wh she d 25 Why h does not use mineral makeup t i l k Vice President TABLE 26: Natural/organic beauty brands she’s tried in the past and no longer use vs. those she uses now Breakthrough in Beauty, TABLE 27: Natural/organic skin care brands she feels are best on the market, regardless of price, by type of buyer Product Partners LLC TABLE 28: Natural/organic makeup brands she feels are best on the market, regardless of price, by type of buyer TABLE 29: Natural/organic hair care brands she feels are best on the market, regardless of price, by type of buyer TABLE 30: Why she wouldn’t recommend her one chosen natural/organic beauty brand TABLE 31: Which one natural/organic beauty brand is her favorite TABLE 32: The reason she chose her favorite natural/organic beauty brand TABLE 33: Why her favorite isn’t always the one she buys most often TABLE 34: Different services and offerings she wishes her natural/organic beauty brand provided
  • 10. 10 List f Tables d Charts Li t of T bl and Ch t TABLE 35: How often women take nutritional supplements “PBA really values the TABLE 36: Popularity of nutritional supplements currently used by women who take them regularly Pink Reports. They keep TABLE 37: Type of nutriceutical foods and beverages she buys and uses on a regular basis our members apprised TABLE 38: What types of nutricosmetic products women are willing to try TABLE 39: Importance of different factors when considering i 39 I t f diff tf t h id i ingesting a nutricosmetic product, b t ti ti ti d t by type of buyer fb of consumers’ feelings TABLE 40: What type and delivery system of cosmeceutical product women are willing to try about beauty products TABLE 41: Her anticipated results if she is using a cosmeceutical product for skin, hair, or lips and what motivates TABLE 42: How long she expects to wait until she sees results from using nutricosmetics or cosmeceutical products them to buy. The TABLE 43: Why she started buying natural/organic beauty products for the very first time, by type of buyer TABLE 44: Why she continues to buy natural/organic beauty products information provided in TABLE 45: Importance of a beauty manufacturer’s social responsibility and ecology practices relative to her buying decision them is iti l to th i critical t our TABLE 46: Aspects of a beauty manufacturer’s behaviors that most directly affect her purchase decisions, by type of buyer industry in order to stay TABLE 47: Reasons why women switched from one natural/organic beauty brand to another on top of beauty trends.” TABLE 48: Reasons all women would switch from one natural/organic beauty brand to another, by type of buyer TABLE 49: Her total monthly dollars spent for natural/organic beauty products, per product category TABLE 50: How much more she would pay for a natural/organic beauty brand if she had to, by type of buyer ―Bonnie Bonadeo, TABLE 51: Aspects of natural/organic beauty brands she would pay more for Director of Education & TABLE 52: Where she primarily purchases her natural/organic beauty products Program Development, TABLE 53: Why she purchases her products at her primary purchasing place TABLE 54: Highest shopping decision factors per retail outlet Professional Beauty TABLE 55: Retail outlets where she feels she can trust that products are natural/organic Association TABLE 56: Where she would feel most comfortable buying a new, unknown natural/organic beauty brand TABLE 57: Where she would feel most comfortable buying a new, unknown natural/organic beauty brand at that retail outlet TABLE 58: Which type of manufacturer’s products she is more likely to trust as natural or organic, by type of buyer TABLE 59 H f 59: Her favorite magazines, b t it i by type of b f buyer TABLE 60: Her favorite web sites TABLE 61: Her household income, by type of buyer TABLE 62: Her age, by type of buyer TABLE 63: Her job status, by type of buyer TABLE 64: Her level of on-the-job stress, by type of buyer TABLE 65: Her education level, by type of buyer TABLE 66: Type of primary automobile she drives, by type of buyer TABLE 67: Her most appealing type of vacation, by type of buyer TABLE 68: Her level of concern about certain world issues, by type of buyer
  • 11. 11 List f Tables d Charts Li t of T bl and Ch t TABLE 69: Where she lives, by type of buyer TABLE 70: Ethnicity, by type of buyer TABLE 71: Number of children, by type of buyer TABLE 72: Marital status, by type of buyer CHART 1: The bigger reason she buys natural/organic b 1 Th bi h b t l/ i beauty products t d t CHART 2: Which types of beauty products she feels are best for her skin and make her look her best, by type of buyer
  • 12. 12 About The Benchmarking Company Ab t Th B h ki C The Benchmarking Company (TBC) is a consumer insights research and brand strategy firm that exclusively serves the beauty industry. We provide marketing and strategy professionals with forward-thinking information, advice and training through our proprietary research, consulting and boot camps. In an average year we conduct over 100 focus groups, talk with more than 50,000 women, develop hundreds of brand strategies and run the best beauty boot camps in the country. We monitor and track consumer, luxury, professional and active product categories and channels. We have extensive expertise in skin care, body and bath, fragrance, hair care, make-up and nail care. We are the publishers of the award winning Pink Report™, the only research reports that uncover what female beauty buying consumers want, what they’ll buy and WHY. We Know Beauty. We Know Research. We Know Branding. Alisa Beyer | The Benchmarking Company | 1101 30th Street, N.W., Suite # 500 | Washington, DC | 20007| o: 202-625-4315 | m: 202-577-8795 | fax: 202-318-0295 | alisa@benchmarkingco.com Focus Groups | Ideation Sessions | Brand Strategy | Syndicated Research | Pink Report Series | Beauty Boot Camps | Online Surveys | Product Trial Testing | Business Plans | Beauty Consumer Trends
  • 13. 13 Our Cli t O Clients Our clients include a cross section of the most exciting new product innovators in the beauty business along "In our on-going effort with some of the biggest names in cosmetics, including: to understand consumer needs and desires so we Alchimie Forever L Occitane L’Occitane may service them better, April Rain Skin Science L’Oreal The Pink Reports provide Bare Escentuals Markwins International a unique and valuable Bath & Body Works Mary Kay complement to other Murad Beachbody Neckisses market research options Bliss Nestle because it i so f b is focused d Blistex Nuskin on the consumer Breakthrough in Beauty Origins shopping profile and Brown Bag Botanicals Proctor & Gamble experience." Product Partners Chanel Professional Beauty Association Christian Dior Beauty PUIG Beauty ―Christian Dior Beauty Christian Clinique Cli i Rock & Republic Covergirl SeaOra SkinWest Day Spa Association Smart Brands, Inc. Del Laboratories Smashbox Dermatrends Solazyme Estee Lauder St. Tropez p Fresh Timeless Secret Unilever Guthy-Renker Victoria’s Secret Beauty Idelle Labs Kao Brands
  • 14. 14 Pink R Pi k Reports Available t A il bl Published July 2007, this dissection of 122 skin care brands and the women who love them is the most comprehensive and unique look at what women want in skin care products, what they’ll buy and WHY. From the channels she’s buying from to reasons why she might not buy anti-aging products yet, Survival of the Prettiest: Facial Skin and Bath & Body Care is the complete skin care buyer bible and an integral part of any beauty marketers’ tool chest. 103 pages, cross tabulated by age ranges. $1499 ranges $1499. Published April 2007, Beauty and the Blog is the first comprehensive report available on the state of the social media landscape for beauty consumers. Using an automated mining tool scouring more than 500,000 blogs and 50 million web sites, this first of its kind report identifies the beauty brands and beauty topics most talked about, and where the conversations are taking place. A must-have f b ti t ki l th for beauty t marketers in the 21st century. 84 pages. $1499.
  • 15. Order Form 1 Pick Your Report Beauty and the Blog (released 04/07) $1,499 (PDF) Survival of the Prettiest: Face and Body Skin Care (released 07/07) $1,499 (PDF) The Age of Naturals (released 1/08) $1,499 (PDF) **First time Pink Report buyers pay only $1,250 for first report! All Pink Reports™ are available on CD-Rom in PowerPoint. Additional $50 each (includes shipping) Additional cross tabulations desired ($500 each):____________________________________________________________________ Tell me more about customizing the information found within the Pink Reports! 2 Order Information Name: Charge my Credit Card Company: Visa MasterCard American Express Address*: Card Number E-mail: Expiration Date CV Code City: Zip: Bill me/my company. Your report will be shipped/ Phone: emailed upon receipt of payment. 3 *Please note the address must match the credit card billing address. Send Us Your Order Mail to Fax to Email to The Benchmarking Company (202)318-0295 rebecca@benchmarkingco.com 1600 Tysons Boulevard, 8th Floor McLean, VA 22102 Thank You! Your Pink Report will be sent to you right away! Phone: 877-LOV4TBC