Anytime Commerce --ecommerce storefront software for your B2B

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The document discusses creating an ecommerce storefront integrated with an ERP system. It compares B2B and B2C ecommerce, highlighting benefits of B2B like back-office integration, sales representative access, and account self-service. Features are outlined like integrated customer data, order creation, inventory lookups, and shipping information. The document also shows sample B2B website pages and promotes a company's experience integrating ecommerce and ERP systems for automotive suppliers.

ANYTIME COMMERCE

B2B/B2C ECOMMERCE
STOREFRONT FOR YOUR ERP

James Mallory
January 9, 2013

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Overview

1. New vs. Established Customers
2. Customer Products & Pricing
3. Back Office ERP Integration
4. Account Self Service
5. Alternative Shipping Methods
6. Sales Representative Access

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

What NOT to do

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

B2C eCommerce

• Greater importance on consumer SEO marketing
• No “on account” sales – 100% credit card purchase
• Limited ability to customize product catalogs
• Not designed for sales rep access
• Limited back-office ERP integration
• 100’s of solutions commercially available

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Comparison

B2C B2B
Goals Product Driven Relationship Driven
Market Broad & General Small & Targeted
Buying Process Short & Sweet Multi-Step, Complex
Pricing Standard Pricing Customer Pricing
Shipping Common Carrier Common Carrier, LTL, TL, Other
Users Consumers Business Customers, Sales Reps, Brokers, Dealers
Frequency Typically One-Time Typically Repeat Orders
Order Total Typically Low Price Typically Higher Price
Fulfillment Often 3rd Party Typically Own Warehouse
Order Processing Manual import Automated Order Creation in ERP

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Back Office ERP Integration

NOT JUST CUSTOMER PRICING

• Customer Ship-To
• Customer Bill-To
• Automated Order Creation in ERP
• Real-Time Inventory Status Inquiries
• Stored Shipping Information

ELIMINATE DUPLICATE DATA ENTRY

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Account Self-Service

• Statements
• Invoices
• Sales Order Review
• Shipment Review
• Account Maintenance
• Communication

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Sales Representatives

• Access Customer Accounts Online
• Remote Sales Order Entry
• Saved Shopping Carts
• Online Product Catalog

Take your eCommerce site
site you on the road!

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

B2B Sample Website

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Demonstration

Anytime Commerce

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Summary

• Most Automotive ERP systems are built on legacy technologies…but not Epicor
• e2b teknologies has nearly 20 years Automotive ERP Experience – OEM Supply
Chain & Aftermarket Manufacturing and Distribution
• Epicor ERP is a clear leader for Automotive Suppliers

Questions?

Josh Bailey James Mallory
jbailey@e2btek.com jmallory@e2btek.com
440.352.4700 x249 440.352.4700 x229

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

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Anytime Commerce --ecommerce storefront software for your B2B

1. ANYTIME COMMERCE B2B/B2C ECOMMERCE STOREFRONT FOR YOUR ERP James Mallory January 9, 2013 e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

2. Overview 1. New vs. Established Customers 2. Customer Products & Pricing 3. Back Office ERP Integration 4. Account Self Service 5. Alternative Shipping Methods 6. Sales Representative Access e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

3. What NOT to do e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

4. What NOT to do e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

5. What NOT to do e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

6. B2C eCommerce • Greater importance on consumer SEO marketing • No “on account” sales – 100% credit card purchase • Limited ability to customize product catalogs • Not designed for sales rep access • Limited back-office ERP integration • 100’s of solutions commercially available e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

7. Comparison B2C B2B Goals Product Driven Relationship Driven Market Broad & General Small & Targeted Buying Process Short & Sweet Multi-Step, Complex Pricing Standard Pricing Customer Pricing Shipping Common Carrier Common Carrier, LTL, TL, Other Users Consumers Business Customers, Sales Reps, Brokers, Dealers Frequency Typically One-Time Typically Repeat Orders Order Total Typically Low Price Typically Higher Price Fulfillment Often 3rd Party Typically Own Warehouse Order Processing Manual import Automated Order Creation in ERP e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

8. Back Office ERP Integration NOT JUST CUSTOMER PRICING • Customer Ship-To • Customer Bill-To • Automated Order Creation in ERP • Real-Time Inventory Status Inquiries • Stored Shipping Information ELIMINATE DUPLICATE DATA ENTRY e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

9. Account Self-Service • Statements • Invoices • Sales Order Review • Shipment Review • Account Maintenance • Communication e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

10. Sales Representatives • Access Customer Accounts Online • Remote Sales Order Entry • Saved Shopping Carts • Online Product Catalog Take your eCommerce site site you on the road! e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

11. B2B Sample Website e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

12. B2B Sample Website e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

13. B2B Sample Website e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

14. Demonstration Anytime Commerce e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

15. Summary • Most Automotive ERP systems are built on legacy technologies…but not Epicor • e2b teknologies has nearly 20 years Automotive ERP Experience – OEM Supply Chain & Aftermarket Manufacturing and Distribution • Epicor ERP is a clear leader for Automotive Suppliers Questions? Josh Bailey James Mallory jbailey@e2btek.com jmallory@e2btek.com 440.352.4700 x249 440.352.4700 x229 e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

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