1. ANKIT SINHA
{MBA} Marketing and IT with 12 years of work experience
Email: ankitsinha_mba2004@rediffmail.com
Mobile: (+91) 9027149994, 9458606370
Objective: Secure a position that will enable me to use my strong communication &
organizational skills and my ability to work well with people. Use my talents by
putting them into good use for the benefit of the organization that I work for.
Professional Synopsis:
Management professional experienced working in fast paced environments
demanding strong organizational, technical and interpersonal skills. Trustworthy,
ethical and discreet, committed to superior performance. Confident and poised in
interactions with individuals at all levels. Detail oriented and resourceful in
completing projects; able to multi-task effectively. Capabilities include:
Corporate sales
Channel Sales
MARCOM
Customer Support
Campaign Management
Marketing
Team Building
Event promotions
Teaching & Mentoring
Training & Development
Liaison & PR
Administration
Experience Highlights:
 ACADEMIC OPERATIONS
 Monitoring of academic completion as per the academic schedule, co-
ordination with various departments
 On weekly basis, analyze the progress of subjects/topics for a steady and
smooth syllabus progression.
 Collect faculty feedbacks, student feedbacks and department feedbacks for
top management.
 Prepare guidelines for academic implementation in consultation with all
faculty members.
 Track and ensure booster activities like Parent Teacher Meetings, Special one-
on-one performance discussions with parents etc.
 Responsible for the delivery, maintenance and development of assigned
programs and courses of study in their discipline within the institution
 CUSTOMER SERVICE & OFF-SHORE SELLING
 Telemarketing and Campaign management
 Customer Authentication and Query Support
 New Lead Generation and Execution
 Gathering final customer feedback and Data Analysis

2.  Maintaining company’s assigned SLA & Optimum resource utilization
 SALES, MARKETING & SUPERVISION
 Market segmentations and Target group analysis
 Lead Generation and Sales plan execution
 Channel Sales and Communications
 Team Handling and Motivation
 Generating repeat sales by leveraging customer satisfaction
 Finding and Creating new Customer Base
Employment History:
 Manager Academic Operations – [2008 – Till Date]
Shri Siddhi Vinayak Group of Institutions, Bareilly. ACME College of Management
and Technology, Bareilly.
 Sr. Customer Support Officer & Specialist Customer Support - [2005 –
2008] HCL Technologies Ltd, Noida. IBM Daksh, Gurgaon.
 Territory Sales Supervisor & Business Development Officer -[2004 – 2005]
ITC Ltd. [Third Party Payroll], Bareilly. AIRTEL [CSA], Delhi NCR.
Professional Qualification:
M.B.A with dual specialization in Marketing & IT from Faculty of Management
Studies of Shriram Murti Smarak College of Engineering and Technology, Bareilly,
affiliated to Uttar Pradesh Technical University in the year 2002-2004.
Academic Qualification:
• CIC from IGNOU in the year 2001
• B.Sc. from M.J.P. Rohilkhand University, Bareilly in the year 2000
• Intermediate from ISC board in the year 1997
• High school from I.C.S.E. board in the year 1995
Personal Dossier:
Date of Birth : 21st
Jan 1980
Sex : Male
Marital Status : Single
Permanent Address : 116, Kanoon Goyan, Bhoor, Bareilly-243001 (U.P)
Languages Known : English, Hindi
Hobbies : Listening Music, Reading

3. I hereby declare that the above mentioned information is true to the best of my
knowledge and belief.
Place :
Date :
ANKIT SINHA