The document discusses qualities of professional and personal soldiers. For professional soldiers, it emphasizes communication skills including using an extensive vocabulary to express complex ideas clearly, as well as being a great listener. It also stresses punctuality, with the ideas that being early is on time and that working hours require being ready to work. Additionally, it notes the idea that looking good leads to feeling good and better work. For personal soldiers, it highlights a sense of humor including good timing and the healing power of laughter. It also discusses spirituality through beliefs in karma, daily prayer, and achieving goals through faith. Finally, it emphasizes loyalty through keeping promises and secrets as well as remaining with those you started with.