Rozeta Andres has over 4 years of experience in public relations, social media management, and customer service. She has interned at SHIFT Communications where she created media lists, tracked coverage, and drafted documents for various clients. She also managed social media for Neu2U Thrift Boutique and was a customer service representative at Victoria's Secret. Rozeta graduated from San Jose State University with a Bachelor's degree in Political Science and minors in Public Relations and Humanities. She is proficient in various PR and social media tools.

1. Rozeta Andres
San Francisco Bay Area, CA
rozeta.andres@gmail.com | (408) 300-8499 | linkedin.com/in/rozetaandres/
EXPERIENCE
SHIFT Communications | Public Relations Intern
June 2014 - August 2014 | San Francisco, CA
• Created and managed media lists for various clients and campaigns, including Toyota, Credit Karma, YPlan, AOL and Eyefi
• Tracked coverage for multiple clients on a daily basis
• Complied coverage reports after client launches, breaking news, client events, social media campaigns, stunts and promotions
• Drafted briefing documents and bylines for multiple clients
• Created a partial PR plan, including SWOT, campaigns and events, as part of a month-long intern project
• Managed personalized gift giving to clients for a variety of occasions
• Worked across multiple teams, supporting for a multitude of clients
Neu2U Thrift Boutique | Social Media Consultant
January 2014 - May 2014 | San Jose, CA
• Maintained social media properties including Facebook, Twitter and Instagram
• Attracted new customers while engaging with current client base
• Created and managed content calendars and plans
• Collaborated as part of a larger team to create digital content, such as Facebook posts, tweets and Instagram pictures
• Used analytics to track engagement and determine content posting schedule
Victoria’s Secret | Customer Service Representative
October 2011 - May 2013 | Tracy, CA
• Created and continued lasting customer relations
• Communicated and marketed products to fit customers’ specific needs
• Participated in team selling across multiple departments
• Worked as an individual to meet sales goals of 30% conversion
• Enrolled customers’ in the store credit card program, hitting goals of five customers per shift
EDUCATION
San Jose State University | Bachelor of Art’s in Political Science | 2009-2014
• Minors in Public Relations and Humanities
Cite Internationale Universitare de Paris | Study Abroad | 2013
• Study abroad program focused on strategic public relations and global corporate communications
ORGANIZATIONS
Pi Sigma Alpha, Epsilon Iota Chapter | Public and Media Relations Chair | 2013-2014
The National Honors Society for Political Science
• Managed the club’s social media, including Facebook, Twitter, Instagram, and LinkedIn accounts
• Facilitated communication between the club and local media outlets for events
• Drafted press releases, media alerts and other materials to assist in the club’s outreach efforts
PRSSA, Pearce Davies Alpha Chapter | Associate Member | 2013-2014
Public Relations Student Society of America
• Participated in PRSSA events, such as Regional Conference
• Attended training meetings to learn about industry trends, career advice and different industries and aspects within public relations
• Networked with influential people in the PR, Social Media and Digital Marketing industries
SKILLS
Public Relations Tools: Gorkana, Sysomos, SocMetrics, Compete, HootSuite, TweetDeck, Facebook Analytics
Social Media: Facebook, Twitter, Instagram, Snapchat, LinkedIn, Tumblr, Wordpress, Tumblr, Vine, Pinterest
Technology: Microsoft Office, Apple OSX system, Google Drive