An Analysis of the Usage of UVic Libraries Gateway Pages Sept-Dec 2006   prepared by Kathryn Paul Dec 2006
“ Without data, all you are is just another person with an opinion” Anon
Google Analytics Data since  Sept 2006 Counts for all Gateway pages (gateway.uvic.ca) Doesn’t include Voyager Dynamic content still needs work (CMAPP) Some html gateway pages don’t include required Google code
What do clicks tell us anyway? Which pages are being used Pageview  - A page is defined as any file or content delivered by a web server that would generally be considered a web document.  Question - are they being used because they are more visible, more intuitive, what users want? Not telling us what the user did on the page Assumption – the more hits, the more useful
Navigation bars + bottom links Navigation bar – blue About the Libraries  - 7,619 Contact Us  - 4,172 My Library Account – v Hours – 13,470 New Resources – 2,072 Digital Initiatives – 896 Gateway News - c Navigation bar - grey Catalogues - v Databases – 112,116 Services – 19,655   Instruction – 6,447 How do I? – 12,367 Site Search – 12,507 AskUs Live - 2694 Bottom links Site map – 1013 Feedback – 110 Browser Info – 143 Virtual  tours – 796 UVic homepage – x Online Forms AskUs email – 1073 Item not at UVic – 10,404 Media booking request – wo Proxy Patron Request – 75 Reserve reading room request – wo Study room booking request – 15,196 Suggest a book – 194 Library Workshop feedback form - 41 1 2 3 4 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
Books + Journals Find a Book and More… Books etc. link  – 54,273 Main Cat – v Law Cat – v Reserve Collection - v UVic Archives – 2,916 Special Collections – 16,564 Worldcat - x Centre for Research Libraries (CRL) - x Other libraries catalogues – 2,912 Item Not @ UVic – 10,404 Find a journal title Journals link – 76,323 Is the journal title at UVic? – 63,316 Articles on a topic – 112,116 Fulltext journal articles – wo Databases A-Z – wo Newspaper articles – 1,622 Dissertation & theses – 2,958 1 2 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
Research a Topic + Library Instruction Research a topic Research a topic link – 23,386 Research guides A-Z – 31,376 By discipine - wo Endnote - 789 RefWorks – 8,761 Reference tools – 10,170 How to guides – 2,144 Subject librarians – 1,470 Library Instruction Library Instruction – 6,447 Undergrads – 1,887 Grads - 616 Faculty/TAs - 336 Staff - 200 Library Test – 1,174 Online tutorials – 1,309 Tours - 640 Workshops – 1,588 Endnote - 789 RefWorks – 8,761 Information Literacy - 288 1 2 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
Full text + e-Journals Full text resources Link fulltext – 12,231 Journal article databases – wo Newspapers – 1,622 E-Books & other e-texts - wo Government information - 748 Reference tools – 10,170 E-Journals Link e-Journals – 25,042 By subject – x By collection - x Titles A-Z - x New titles - x Search the web – 11,589 1 2 3 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
Services General Services Archives - 2916 Copying & Printing services - 517 Curriculum Laboratory - 4,194 Diana M. Priestly Library - voyager Electronic Business Library - 125 Information Commons - 2,078 Main Loan Desk – 245 Map Library – 1,776 Microforms – 282 Music, Audio & Media – c Reference Services – 660 Reserve Services – 1448 Special Collections – 16,564 Stack Maintenance services –   95 Study room booking – 15,196 1 Borrowing  from UVic Libraries   UVic borrowers - 1377 External borrowers - 714 Interlibrary Loan - 1826 Reciprocal borrowing (COPPUL) - 102 Data Acquisition service - 669 Distance Education (INFOLINE) - 1795 External users - 129 Mobile and Wireless Computing - 673 Students with a disability - 44 Graduate and faculty student carrels - 192 2 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
About the Libraries About us Mission Vision and Values - 121 Strategic Plan – pdf History - x Libraries Management Group - 36 Senate Committee on the Libraries - 36 Friends of the Libraries - 28 Mailing Addresses and Fax Numbers - 499 Telephone directory - x Subject Librarians - 1470 Departmental Library Representatives - 120 William C. Mearns Centre for Learning - 319 Announcements - x Career Opportunities - 4283 Facts and Figures - 100 Floor Maps for McPherson Library - pdf Gifts for the Libraries - 184 Guidelines and Policies - 271 Hours – 13,470 Scholarly Communication - 43 Surveys - 34 Web Development Projects - x 1 2 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
Other Libraries Units McPherson Library Access and Branch Services - 127 Archives - 2916 Collections and Preservation Services - 95 Information Commons - 2078 Maps - 1776 Microforms - 282 Music, Audio and Media Services - c Reference Services - 660 Reserve Services - 1448 Special Collections – 16,564 Other Campus Locations Electronic Business Library - 125 Distance Education (INFOLINE) - 1795 Borrowing from another library (Interlibrary Loan) - x McPherson Library Floor Maps - pdf UVic Campus Map - x Job postings – staff - x Job postings – students -x 1 2 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |
How do I? Call numbers - pdf Connecting from home/off campus - 1067 Contacting the libraries - 4172 Copying and printing - 517 Data Acquisition service - 1591 Digital Initiatives - 896 Dissertations - wo Distance Education services - 1795 Endnote at UVic - 789 Experts at UVic - x External library users - 129 Floor Maps for McPherson Library - pdf Food and drinks in the library - 118 Gateway NEWS - c Gifts for the Libraries - 184 Government information research guides - wo c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page | Hours of   opening – 13,470 INFOLINE service – 1,795 Information Commons - 2078 Information Literacy - 288 Interlibrary Loan – 1,826 Instruction – 6,447 Job postings – staff - x Job postings – students - x Library tutorial - c Library test – 1,174 Mobile and Wireless Computing - 673 My library account - v Netlink accounts - x New resources - wo
How do I …continued Online reference resources – 10,170 Proxy patron requests - 62 Proxy server settings – 1,067 Recalling materials - 327 Renewing materials - 439 Researching a topic – 32,376 Reserve services – 1,448 Searching the Internet – 11,589 Searching the Main Cat - pdf Searching this site – 12,507 Site map – 1,013 Students with a disability - 44 Study carrels - 192 Study room booking – 15,196 Suggest a book - 194 Theses - wo UVic campus map - x Web development projects - x Z39.50 access to UVic catalogues - 66 c = code missing   |   pdf = no code |   v = voyager | wo = web objects   |   x = not Gateway page |

An Analysis of UVic Libraries Gateway Pages

  • 1.
    An Analysis ofthe Usage of UVic Libraries Gateway Pages Sept-Dec 2006 prepared by Kathryn Paul Dec 2006
  • 2.
    “ Without data,all you are is just another person with an opinion” Anon
  • 3.
    Google Analytics Datasince Sept 2006 Counts for all Gateway pages (gateway.uvic.ca) Doesn’t include Voyager Dynamic content still needs work (CMAPP) Some html gateway pages don’t include required Google code
  • 4.
    What do clickstell us anyway? Which pages are being used Pageview - A page is defined as any file or content delivered by a web server that would generally be considered a web document. Question - are they being used because they are more visible, more intuitive, what users want? Not telling us what the user did on the page Assumption – the more hits, the more useful
  • 5.
    Navigation bars +bottom links Navigation bar – blue About the Libraries - 7,619 Contact Us - 4,172 My Library Account – v Hours – 13,470 New Resources – 2,072 Digital Initiatives – 896 Gateway News - c Navigation bar - grey Catalogues - v Databases – 112,116 Services – 19,655 Instruction – 6,447 How do I? – 12,367 Site Search – 12,507 AskUs Live - 2694 Bottom links Site map – 1013 Feedback – 110 Browser Info – 143 Virtual tours – 796 UVic homepage – x Online Forms AskUs email – 1073 Item not at UVic – 10,404 Media booking request – wo Proxy Patron Request – 75 Reserve reading room request – wo Study room booking request – 15,196 Suggest a book – 194 Library Workshop feedback form - 41 1 2 3 4 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 6.
    Books + JournalsFind a Book and More… Books etc. link – 54,273 Main Cat – v Law Cat – v Reserve Collection - v UVic Archives – 2,916 Special Collections – 16,564 Worldcat - x Centre for Research Libraries (CRL) - x Other libraries catalogues – 2,912 Item Not @ UVic – 10,404 Find a journal title Journals link – 76,323 Is the journal title at UVic? – 63,316 Articles on a topic – 112,116 Fulltext journal articles – wo Databases A-Z – wo Newspaper articles – 1,622 Dissertation & theses – 2,958 1 2 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 7.
    Research a Topic+ Library Instruction Research a topic Research a topic link – 23,386 Research guides A-Z – 31,376 By discipine - wo Endnote - 789 RefWorks – 8,761 Reference tools – 10,170 How to guides – 2,144 Subject librarians – 1,470 Library Instruction Library Instruction – 6,447 Undergrads – 1,887 Grads - 616 Faculty/TAs - 336 Staff - 200 Library Test – 1,174 Online tutorials – 1,309 Tours - 640 Workshops – 1,588 Endnote - 789 RefWorks – 8,761 Information Literacy - 288 1 2 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 8.
    Full text +e-Journals Full text resources Link fulltext – 12,231 Journal article databases – wo Newspapers – 1,622 E-Books & other e-texts - wo Government information - 748 Reference tools – 10,170 E-Journals Link e-Journals – 25,042 By subject – x By collection - x Titles A-Z - x New titles - x Search the web – 11,589 1 2 3 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 9.
    Services General ServicesArchives - 2916 Copying & Printing services - 517 Curriculum Laboratory - 4,194 Diana M. Priestly Library - voyager Electronic Business Library - 125 Information Commons - 2,078 Main Loan Desk – 245 Map Library – 1,776 Microforms – 282 Music, Audio & Media – c Reference Services – 660 Reserve Services – 1448 Special Collections – 16,564 Stack Maintenance services – 95 Study room booking – 15,196 1 Borrowing from UVic Libraries UVic borrowers - 1377 External borrowers - 714 Interlibrary Loan - 1826 Reciprocal borrowing (COPPUL) - 102 Data Acquisition service - 669 Distance Education (INFOLINE) - 1795 External users - 129 Mobile and Wireless Computing - 673 Students with a disability - 44 Graduate and faculty student carrels - 192 2 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 10.
    About the LibrariesAbout us Mission Vision and Values - 121 Strategic Plan – pdf History - x Libraries Management Group - 36 Senate Committee on the Libraries - 36 Friends of the Libraries - 28 Mailing Addresses and Fax Numbers - 499 Telephone directory - x Subject Librarians - 1470 Departmental Library Representatives - 120 William C. Mearns Centre for Learning - 319 Announcements - x Career Opportunities - 4283 Facts and Figures - 100 Floor Maps for McPherson Library - pdf Gifts for the Libraries - 184 Guidelines and Policies - 271 Hours – 13,470 Scholarly Communication - 43 Surveys - 34 Web Development Projects - x 1 2 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 11.
    Other Libraries UnitsMcPherson Library Access and Branch Services - 127 Archives - 2916 Collections and Preservation Services - 95 Information Commons - 2078 Maps - 1776 Microforms - 282 Music, Audio and Media Services - c Reference Services - 660 Reserve Services - 1448 Special Collections – 16,564 Other Campus Locations Electronic Business Library - 125 Distance Education (INFOLINE) - 1795 Borrowing from another library (Interlibrary Loan) - x McPherson Library Floor Maps - pdf UVic Campus Map - x Job postings – staff - x Job postings – students -x 1 2 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |
  • 12.
    How do I?Call numbers - pdf Connecting from home/off campus - 1067 Contacting the libraries - 4172 Copying and printing - 517 Data Acquisition service - 1591 Digital Initiatives - 896 Dissertations - wo Distance Education services - 1795 Endnote at UVic - 789 Experts at UVic - x External library users - 129 Floor Maps for McPherson Library - pdf Food and drinks in the library - 118 Gateway NEWS - c Gifts for the Libraries - 184 Government information research guides - wo c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page | Hours of opening – 13,470 INFOLINE service – 1,795 Information Commons - 2078 Information Literacy - 288 Interlibrary Loan – 1,826 Instruction – 6,447 Job postings – staff - x Job postings – students - x Library tutorial - c Library test – 1,174 Mobile and Wireless Computing - 673 My library account - v Netlink accounts - x New resources - wo
  • 13.
    How do I…continued Online reference resources – 10,170 Proxy patron requests - 62 Proxy server settings – 1,067 Recalling materials - 327 Renewing materials - 439 Researching a topic – 32,376 Reserve services – 1,448 Searching the Internet – 11,589 Searching the Main Cat - pdf Searching this site – 12,507 Site map – 1,013 Students with a disability - 44 Study carrels - 192 Study room booking – 15,196 Suggest a book - 194 Theses - wo UVic campus map - x Web development projects - x Z39.50 access to UVic catalogues - 66 c = code missing | pdf = no code | v = voyager | wo = web objects | x = not Gateway page |