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AN AMIABLE WORLD: WINNING
IN THE ASIA-PACIFIC
OBJECTIVES
• CUSTOMERFIRST #waiwaiwaiwaiwaiprinciple
• P2P links – deep, engaged
• HR drivers: soft and hard factors
• Diplomatic ‘’chunks’’ distilled
• Service-level insight
• Friendships over association
• Regulatory rigour
• Programme efficiency
• EXTEND AND LEARN

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An amiable world